Paytm Mobile Solutions — money deducted from account 1840

Address:Thane, Maharashtra, 400603

I paid electrical bill on 17/08/2017 at 12.00am, but it processed and
Bill not paid, from paytm massage come your transcation failed this massege come on 12.01am. So how u deducted my amount, i used always but this problem not obeserved, but this time how it happens and u told your money will come after 48hrs in your wallet how i trust on your paytm.'
After this my account money deducted 1840rs. And so kindly help me to refund my amount in paytm wallet,
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It is not opening since 3 days as I know.

I made an order( order # [protected]) on 3rd august on paytm.com but i got a broken coffee bottle. all the coffee spilled in delivery package. as you can see in attached images. now, paytm is saying that this product can't be returned as per policy.
first, they delivered broken/damaged product. now, they are not refunding my money.

In a days time all money become zero tried asking them and sending mail to customer no use.nowadys less than 350 we cant book cab

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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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