Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20044
Resolved
1743
Unresolved
18301
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 335

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pbishwajit9
from Bihpuriagaon, Assam
Aug 26, 2017
Report
Copy

Address: Cachar, Assam

I have tried to book a railway ticket through paytm against order id [protected]. But my ticket payment got failed and thus my money has been debited from my bank account against account no.[protected] but the refund has not been credited yet.
So kindly help me with it and try to refund it back as soon as possible.
Contact me through my email id - [protected]@gmail.com. Thank you.
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    O
    Omar Farooq Abdullah
    from Delhi, Delhi
    Aug 26, 2017
    Report
    Copy

    Hi team

    There was a request raised using the paytm app account registered with [protected]@yahoo.com which was refund to bank of amount 2505 inr and the portal shows successful transaction along with text revert as hdfc bank has quoted successful transaction with arn number arn:74332747237723658674801 and transaction id [protected].

    The amount has not been credited yet nor there is any alignment of payment as confirmed with bank.

    There is no proper way to reach out to paytm as customer care service is rubbish and not sure how to reach you regarding any complaint.

    Please look into the issue and resolve it immediately else refund the amount into my wallet again.

    Hope for better service.

    Thanks
    Omar farooq
    This website is a spam and these people are cheat don't post anything nor entertain them
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      Ibrahim Khambati
      from Mumbai, Maharashtra
      Aug 26, 2017
      Report
      Copy

      Address: Pune, Maharashtra, 411046
      Website: PAYTM

      Dear sir/ma'am,

      This is a complaint against paytm and vodafone.. I had to paytm an amount of 4000 to a friend.. But paytm recharged the talktime of 4000 for my friend instead of adding money to the wallet.. Now neither vodafone nor paytm is cancelling the recharge or suggesting any other ideas so that i can get my money back.. Please look into the matter urgently... The recharge was made from the number [protected] to the vodafone number [protected] through paytm... The order number is [protected]... Operator reference number onr[protected]... Please look into the matter as soon as possible

      Thanking you
      Yours sincerely
      Ibrahim khambati
      [protected]
      I. [protected]@gmail.com
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Priya Garv
        from Jetpur, Gujarat
        Aug 26, 2017
        Report
        Copy

        Address: New Delhi, Delhi, 110009

        Fraud by paytm i. E on 25/08/2017 i used paytm app connected with ph no [protected] and email i'd priyagarg200. [protected]@gmail.com and added amount rs 1000 from my andhra bank but patym wallet shows nil balance while i have receipt of successful transaction from bank. But the frauds paytm have deducted my money.
        My biggest mistake was to use this useless app.
        I have attached all the details of the transaction and mini statement below. I kindly request paytm not to cheat innocent people and to refund my money as soon as possible
        Kindly contact me on my mobile no [protected] and please solve my problem as soon as it is possible
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sk3365
          from Roorkee, Uttarakhand
          Aug 25, 2017
          Report
          Copy

          On 18th of August2017 I transferred Rs628.85 to my bank account. It shows that amount transferred successfully. But the amount has been not yet credited to my bank account. Please provide me full description where my money is.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            mukka
            from Gwalior, Madhya Pradesh
            Aug 25, 2017
            Report
            Copy

            Address: Jaipur, Rajasthan, 302012
            Website: www.paytm.com

            Mene 11 august ko paytm se iphone 6 32gb ordrer kiya tha or paytm ki delivery date ke baad bhi muje mobile nhi mila or na hi seller ka call aaya or apne aap hi order cancil kar diya gya or na hi mere rupey refund hue mobile ki prize 26986 rs thi or paytm se hi order cancil ho gya or muje rupe bhi nahi mile 10 din bad bhi refund nhi mila
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sunny singla
              from Kapurthala, Punjab
              Aug 25, 2017
              Report
              Copy

              Address: Mohali, Punjab, 160103

              I purchased items from paytm but forgot to select 30% cashback option on 2nd august. And i cancel all item's. But credited amount is too less

              1. Purchase items amount : 4625 on (2nd august)
              2. Items cancel : 618 (2nd august)
              3. Items cancel :all remaining (3rd august)
              4. Amount credited in my bank account : 618

              Paytm customer case said it's settled to your bank account but bank also confirm only 618.

              I got same replay always and they also not confirm amount they settled with bank.

              Please help in this matter : my number is [protected].
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                E
                electropratik
                from Ahmedabad, Gujarat
                Aug 25, 2017
                Report
                Copy

                Address: Sabarkantha, Gujarat, 383001
                Website: paytm.com

                Mene parle bakesmith ka paytm wala biscuit reliance store me se purchase kiya or 18rs code ke liye lekin ab 18rs hi nahi mila to mene naya pack kharida or useme bhi code apply nahi kar saka.
                And pack pe likhe code par expire date 18april 2018 hai.
                Mene reliance me compalain ki to vo kah rahe hai ki apko parle me complain karna chahie.
                To is issue ko kon resolve kar sakta hai.
                Paytm
                Parle (Bakesmith biscuits)
                Reliance shopping mall (Himatnagar)
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Prpalaniswami Ramasamy
                  from Korampallam, Tamil Nadu
                  Aug 25, 2017
                  Report
                  Copy

                  Sir,
                  I am p. R. Palaniswami having paytm account.19/08/2017 onwards i am unable to login to my account. It is temporarily blocked. So please help me for login to my account.
                  My mobile number. [protected]
                  My pan number. Aeopp 4720l
                  My adhar no.[protected]
                  Email. [protected]@gmail.com
                  Sir, i humbly request you. Please help me. It is very very urgent.
                  Thanking you.
                  Yours
                  P. R. Palaniswami
                  Hi, my name is dhananjay kumar i have ordered one bag through paytm on 27/07/2017 and i dint got product till now.. Paytm company not responding to my query.. Plz suggest me some solution

                  order no.[protected]
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kiran vb
                    Aug 25, 2017
                    Report
                    Copy

                    Address: 673572
                    Website: paytm.com

                    I was tried to book flight ticket kozhikode - doha round trip, but the booking was failed and my 20000 (20 thousand rupees) gone to paytm from my bank account. I was sent two email to paytm but still i didn't get any reply. I dont have any other money with me for other booking, but i have urgent to book flight ticket. This is crucial paytm holding this much big amount.
                    Pay Bill 18 aug but dhbvn not give the receipt order. Paytm cut the rs from account
                    The seller delivered the mobile is not in fresh condition in otherwords it is used smartphone and as i requested for the return no one come for pick up the package
                    And when i go for customer care number the given order id is not valid said by the customer care
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      uttkarsh singh
                      from Imphal, Manipur
                      Aug 25, 2017
                      Report
                      Copy

                      Sir i have more than 4000 in my paytm account. From yesterday when i logged in to my account it shows your paytm account has been blocked please contact paytm care. I have complained many times through email but not get solution how to unblock. I have all my money in paytm account and now i am facing lots of problem. I just want my money back soon. I have trust on paytm company.
                      I am using paytm ...since 2 years
                      Yesterday I have transfer 100 to another paytm and I am logout
                      Now I am login issue because of why
                      Tell me
                      My account number: [protected]
                      Please check
                      I have order a phone and there is cash back of rs5750 which is got refunded after shipment and now i did'nt get my cashback .so kindly register my complaint . my number is [protected]
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        BISHNU BORAL
                        from Gurgaon, Haryana
                        Aug 25, 2017
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh
                        Website: Paytm

                        I would like to inform you that on 19th of august someone has stolen my mobile phone and wallet from my room and then he has made a fraud trasaction of rs 5k for 3 times total rs 15000 he has deducted from my kotak mahindra bank.
                        My registered paytm mobile no is [protected]
                        I have shared the bank statement in the attch

                        Regards
                        Bishnu

                        Bishnu. Bs. [protected]@gmail.com

                        [protected]
                        +1 photos
                        Aug 25, 2017
                        Updated by BISHNU BORAL
                        Please check my bank statement 3 transaction was made of rs 5000 4900 and 5000 on 19 aug
                        I wany my money back anyhow

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shivamgoelsg
                          from Delhi, Delhi
                          Aug 25, 2017
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110033

                          Phn nhi mil rha h kitne dino se try kr rha hu itni bekar service h paise atak gye wallet me kyc karva rakhi h toh bhi uper se koi number nhi mil rha h jisse bat ho ske ...kya bekar service h paise fas gye mere koi phn nhi mil rha h phele kehte h kyc ke time pe ki limit badh jaayegi ye vo or ab kisi ko and nhi ho rhe h na bank ko snd ho rhe h ...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            diwaker raj
                            from Lala, Assam
                            Aug 25, 2017
                            Report
                            Copy

                            Address: New Delhi, Delhi
                            Website: Paytm.com

                            Sir,
                            On 11th of August i have purchased a crimsoune club navy checked slim shirt, on 21st of August i received a wrong blue T-shirt which smell very nasty and it seems this T-shirt is used and i got a wrong product, since 21st August i tried many time to contact with paytm customer support number and on Twitter but till date i have not a received a single response from paytm which is unexpected
                            Order ID-[protected]
                            Consumer court complaint no-401280
                            And i have tweeted paytm many time since 21st of August and i have also sent 4 DM but they didn't replied for a single msg.
                            And i am sharing picture of the delivered product with this post.
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rajveerkr123
                              from Hyderabad, Telangana
                              Aug 25, 2017
                              Report
                              Copy

                              Address: 500016

                              Sir,
                              i want to know about cash back amount in my wallet,
                              sir can i transfer my cash back amount to my account from my paytm wallet
                              please answer me.

                              one more thing your customer support is very bad, they did not receive call, i tried 20-25 time every time i lost my call charge but they did not answer me
                              please improve your service..

                              Ganga shankar mandal
                              My name Rohit Bharti
                              [protected]
                              [protected]@gmail.com

                              Please send my cash back of Rs76...transaction [protected]...dated 15/08 Jio-Tele-verification recharge 399 enter PROMO CODE JIOPAYTM.
                              If I will not get cash back I will not use paytm anymore
                              Thanks
                              I am sure I will get my refund as soon as possible
                              Sir,
                              To day[protected] morning in my account the balance amount is rs 1990/-(one thousand nine hundred ninety).But evenlng my account shows ZERO balance.
                              So i humbly request you CORRECT the ERROR.
                              thanking you.
                              Yours
                              P.R.PALANISWAMI
                              Sir

                              my paytm wallet no.[protected]

                              sir maine 17/08/2017 ko [protected] par 399 ka recharge kiya
                              jo no. galat hai jabki sahi no.[protected] hai
                              recharge ki transaction id [protected]
                              sir apse nivedan hai ki mera balance refund kare
                              I had not receive my product yet, but form pytm side i got a msg about my product is received .

                              very very shamfull thing is company do.
                              Helpful
                              Found this helpful?
                              4 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                pradeep kumar jena
                                from Tirupati, Andhra Pradesh
                                Aug 25, 2017
                                Report
                                Copy

                                Address: Gautam Buddh Nagar, Uttar Pradesh
                                Website: paytm.com

                                Before some days i had ordered a laptop
                                And i got the laptop today.
                                I go to a shop to upload operating system where i found the touchpad not working. It's defective item.
                                I was planned i have to gift this laptop
                                To my brother on ganesh chaturthi.

                                Which is not possible due to defective item i received. I really frustrated when i see my brothers face due to i am not fulfill my promise.

                                I was so excited today. But all gone away on a great occasion and i had pay 300 rs to shop to check my laptop is also gone.
                                From today onwards i will never ever will buy any product from paytm.
                                Because you loose my faith and your fake dealer also hurt my brother and my feeling.
                                Aug 19, 2017
                                ankit bishnoi's response
                                Call me [protected]
                                Sir
                                I transfer money for paytm wallet to BOB a/c no is [protected] so money not received in my bank account.txn id is [protected] imps ref.no.is[protected] . Mobile no.[protected] so my complaint solved to evidently

                                Regards for
                                Ashok bishnoi
                                Dear team,

                                I have transferred Rs. 4000/- from Credit card to Patym wallet out of which some Rs. 500 to Rs. 600 was spent and remaining amount was in the wallet, but the same is not seen and not able to trace where it is. Kindly check and refund the amount back to my Credit card

                                Cell No -[protected]
                                Sir maine 18.08.2017 ko paytm se movie ticket book kr rha tha or maine Net banking k through payment kiya but mere bank account se Rs 175.12 cut hogye or ticket v book nhi hua or ye paytm waale mere money v refund nhi kr rhe hai .sir plzz help me..plzz Refund my money
                                Very bad company show 64 gb but dilevery 8 gb and i cant see return option
                                I can't able to login paytm account. When am creating new password showing poor network connection please send me the link
                                Hi..I have order 2 nos. of LED Solar Emergency light but received only 1 (one). Order No. is [protected]...please inform me in my email id at [protected]@gmail.com
                                Helpful
                                Found this helpful?
                                6 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pandu Praveen Reddy
                                  from Hyderabad, Telangana
                                  Aug 24, 2017
                                  Report
                                  Copy

                                  Address: Hyderabad, Andhra Pradesh

                                  I haven't seen such type of service in my entire life, very worst service I have faced. actually, i haven't received any refund for return product till date.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jrahul0889
                                    from Gonda, Uttar Pradesh
                                    Aug 24, 2017
                                    Report
                                    Copy

                                    Address: Ajmer, Rajasthan
                                    Website: Jio.com

                                    मेने जिओ का 500 rs का फोन ऑनलाइन ऑर्डर किया और paytm mobile solutions द्वारा 500 rs का भुगतान भी कर दिया।।
                                    परन्तु मेरा पास ऑर्डर सफ़ल का मैसेज नही आया
                                    ओर अंत मे ऑर्डर विफल बता दिया गया।।
                                    मुझे 500 rs का भुगतान कराये जाए।।
                                    txn#[protected]
                                    POS[protected]

                                    PAID RS 500 TO BILLDESKUTIL TXN ID [protected]

                                    Meri complain note ki Jaye or mujhe ya to order ki hui product dilaye ya phir 500 rs refund karwaye
                                    +4 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Amit Vhavle
                                      from Hyderabad, Telangana
                                      Aug 24, 2017
                                      Report
                                      Copy

                                      Find the reference no you people gave me past 1 month back to resolve the issue but no resolution happen till now, your [protected]@paytm team is so busy they wont reply to my mail also, you people cant deceive the customer like this, how come you people can able to digest the food which is looted from hard earn money, i know you people are 100% suffering from diabetics, bp and lots of disease, because looted money only make you all suffer
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Satabdijeet
                                        from Indore, Madhya Pradesh
                                        Aug 24, 2017
                                        Report
                                        Copy

                                        Address: Angul, Odisha, 759101

                                        I purchased a product on kindle, i applied a coupon and was promised a cash back with 48hrs of product delivery. I am yet to receive the cash back. I have written many emails to the company but i have received no reply from their side.
                                        I am also unable to contact their customer care executive. The customer care numbers provided on their site is highly inefficient and never solves the problem.
                                        I have booked Lyf water mobile which is not opreat properly I have been replaced request summit on 19 August 2017 but no any response my oreder no.[protected] so I requested to you do the needful as soon as possible
                                        Thanks
                                        Regards!
                                        Abhishek Modanwal
                                        # [protected]

                                        unable to contact the customer care, regarding refund - Comment #2829800 - Image #0
                                        My name is sourabh gupta tomorrow i have made a payment to dhbvn through my paytm account id no [protected]. But my payment was not success and a amount of rs 3910 has been deducted from my account. by debit card-OTHPG
                                        [protected]PAYTM
                                        NOIDA-
                                        My mobile no is [protected] and mail id is also submitted but now I am unable for signin...please do needful
                                        Helpful
                                        Found this helpful?
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit