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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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U
uttkarsh singh
from Imphal, Manipur
Aug 26, 2017
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My paytm account registered with mobile number [protected] has been temporarily blocked from 2 days. I have complained many times to [protected]@paytm.com but my problem has not been resolved yet. Please i am in urgent need of money i have 3700 approx in my paytm account. Please sir look into this matter and solve my problem. My email address is [protected]@gmail.com
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    A
    Aarushi Singhal
    from Delhi, Delhi
    Aug 26, 2017
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    Address: New Delhi, Delhi

    Hi paytm team,
    This message pertains to a complaint i wish to file with respect to the non credit of an amount transferred by me to a bank account, but the deduction of same from my paytm account.
    Please find attached the screenshot of my paytm passbook, confirming the transaction and the debt of amount in my paytm wallet.
    Kindly look into this at the earliest, as it is causing great inconveniences for me.
    Looking forward to getting my issue resolved at the earliest.

    Aarushi singhal
    Paytm number: [protected]
    Amount transferred: inr 5, 000
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      B
      Bharath Achar
      from Bengaluru, Karnataka
      Aug 26, 2017
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      I have got a refund amount of rs. 500 but my wallet balance is rs. 0, please kindly solve this issue as soon as possible. My registered mobile number is [protected] my wallet txn id is [protected] ans bank txn id is [protected] onplease aug 24th, 19:27 i had a transaction, but unfortunately my transaction failed. And i got a message that the amount has been refunded. But my wallet balance is rs. 0. I tried to solve this by calling to helpline. But none of them are responding to it. No one is receiving the call at all. Please contact to this number
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        N
        Neetu Dhir
        from Delhi, Delhi
        Aug 26, 2017
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        I made an account with paytm and after few days i forgot my registered mobile number and password and i have loaded the amount of rs 2000 in the paytm wallet. The reflecting amount was 1670. I am unable to login into my account. I have tried many time but i have been failed. Pls suggest me any way to refund the wallet balance. I could not login in my paytm account which i have made earlier. Plz respond it as soon as possible
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          P
          Pbishwajit9
          from Bihpuriagaon, Assam
          Aug 26, 2017
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          Address: Cachar, Assam

          I have tried to book a railway ticket through paytm against order id [protected]. But my ticket payment got failed and thus my money has been debited from my bank account against account no.[protected] but the refund has not been credited yet.
          So kindly help me with it and try to refund it back as soon as possible.
          Contact me through my email id - [protected]@gmail.com. Thank you.
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            O
            Omar Farooq Abdullah
            from Delhi, Delhi
            Aug 26, 2017
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            Hi team

            There was a request raised using the paytm app account registered with [protected]@yahoo.com which was refund to bank of amount 2505 inr and the portal shows successful transaction along with text revert as hdfc bank has quoted successful transaction with arn number arn:74332747237723658674801 and transaction id [protected].

            The amount has not been credited yet nor there is any alignment of payment as confirmed with bank.

            There is no proper way to reach out to paytm as customer care service is rubbish and not sure how to reach you regarding any complaint.

            Please look into the issue and resolve it immediately else refund the amount into my wallet again.

            Hope for better service.

            Thanks
            Omar farooq
            This website is a spam and these people are cheat don't post anything nor entertain them
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              I
              Ibrahim Khambati
              from Mumbai, Maharashtra
              Aug 26, 2017
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              Address: Pune, Maharashtra, 411046
              Website: PAYTM

              Dear sir/ma'am,

              This is a complaint against paytm and vodafone.. I had to paytm an amount of 4000 to a friend.. But paytm recharged the talktime of 4000 for my friend instead of adding money to the wallet.. Now neither vodafone nor paytm is cancelling the recharge or suggesting any other ideas so that i can get my money back.. Please look into the matter urgently... The recharge was made from the number [protected] to the vodafone number [protected] through paytm... The order number is [protected]... Operator reference number onr[protected]... Please look into the matter as soon as possible

              Thanking you
              Yours sincerely
              Ibrahim khambati
              [protected]
              I. [protected]@gmail.com
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                P
                Priya Garv
                from Jetpur, Gujarat
                Aug 26, 2017
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                Address: New Delhi, Delhi, 110009

                Fraud by paytm i. E on 25/08/2017 i used paytm app connected with ph no [protected] and email i'd priyagarg200. [protected]@gmail.com and added amount rs 1000 from my andhra bank but patym wallet shows nil balance while i have receipt of successful transaction from bank. But the frauds paytm have deducted my money.
                My biggest mistake was to use this useless app.
                I have attached all the details of the transaction and mini statement below. I kindly request paytm not to cheat innocent people and to refund my money as soon as possible
                Kindly contact me on my mobile no [protected] and please solve my problem as soon as it is possible
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                  S
                  Sk3365
                  from Roorkee, Uttarakhand
                  Aug 25, 2017
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                  On 18th of August2017 I transferred Rs628.85 to my bank account. It shows that amount transferred successfully. But the amount has been not yet credited to my bank account. Please provide me full description where my money is.
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                    M
                    mukka
                    from Gwalior, Madhya Pradesh
                    Aug 25, 2017
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                    Address: Jaipur, Rajasthan, 302012
                    Website: www.paytm.com

                    Mene 11 august ko paytm se iphone 6 32gb ordrer kiya tha or paytm ki delivery date ke baad bhi muje mobile nhi mila or na hi seller ka call aaya or apne aap hi order cancil kar diya gya or na hi mere rupey refund hue mobile ki prize 26986 rs thi or paytm se hi order cancil ho gya or muje rupe bhi nahi mile 10 din bad bhi refund nhi mila
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                      S
                      sunny singla
                      from Kapurthala, Punjab
                      Aug 25, 2017
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                      Address: Mohali, Punjab, 160103

                      I purchased items from paytm but forgot to select 30% cashback option on 2nd august. And i cancel all item's. But credited amount is too less

                      1. Purchase items amount : 4625 on (2nd august)
                      2. Items cancel : 618 (2nd august)
                      3. Items cancel :all remaining (3rd august)
                      4. Amount credited in my bank account : 618

                      Paytm customer case said it's settled to your bank account but bank also confirm only 618.

                      I got same replay always and they also not confirm amount they settled with bank.

                      Please help in this matter : my number is [protected].
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                        E
                        electropratik
                        from Ahmedabad, Gujarat
                        Aug 25, 2017
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                        Address: Sabarkantha, Gujarat, 383001
                        Website: paytm.com

                        Mene parle bakesmith ka paytm wala biscuit reliance store me se purchase kiya or 18rs code ke liye lekin ab 18rs hi nahi mila to mene naya pack kharida or useme bhi code apply nahi kar saka.
                        And pack pe likhe code par expire date 18april 2018 hai.
                        Mene reliance me compalain ki to vo kah rahe hai ki apko parle me complain karna chahie.
                        To is issue ko kon resolve kar sakta hai.
                        Paytm
                        Parle (Bakesmith biscuits)
                        Reliance shopping mall (Himatnagar)
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                          P
                          Prpalaniswami Ramasamy
                          from Korampallam, Tamil Nadu
                          Aug 25, 2017
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                          Sir,
                          I am p. R. Palaniswami having paytm account.19/08/2017 onwards i am unable to login to my account. It is temporarily blocked. So please help me for login to my account.
                          My mobile number. [protected]
                          My pan number. Aeopp 4720l
                          My adhar no.[protected]
                          Email. [protected]@gmail.com
                          Sir, i humbly request you. Please help me. It is very very urgent.
                          Thanking you.
                          Yours
                          P. R. Palaniswami
                          Hi, my name is dhananjay kumar i have ordered one bag through paytm on 27/07/2017 and i dint got product till now.. Paytm company not responding to my query.. Plz suggest me some solution

                          order no.[protected]
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                            K
                            kiran vb
                            Aug 25, 2017
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                            Address: 673572
                            Website: paytm.com

                            I was tried to book flight ticket kozhikode - doha round trip, but the booking was failed and my 20000 (20 thousand rupees) gone to paytm from my bank account. I was sent two email to paytm but still i didn't get any reply. I dont have any other money with me for other booking, but i have urgent to book flight ticket. This is crucial paytm holding this much big amount.
                            Pay Bill 18 aug but dhbvn not give the receipt order. Paytm cut the rs from account
                            The seller delivered the mobile is not in fresh condition in otherwords it is used smartphone and as i requested for the return no one come for pick up the package
                            And when i go for customer care number the given order id is not valid said by the customer care
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                              U
                              uttkarsh singh
                              from Imphal, Manipur
                              Aug 25, 2017
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                              Sir i have more than 4000 in my paytm account. From yesterday when i logged in to my account it shows your paytm account has been blocked please contact paytm care. I have complained many times through email but not get solution how to unblock. I have all my money in paytm account and now i am facing lots of problem. I just want my money back soon. I have trust on paytm company.
                              I am using paytm ...since 2 years
                              Yesterday I have transfer 100 to another paytm and I am logout
                              Now I am login issue because of why
                              Tell me
                              My account number: [protected]
                              Please check
                              I have order a phone and there is cash back of rs5750 which is got refunded after shipment and now i did'nt get my cashback .so kindly register my complaint . my number is [protected]
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                                B
                                BISHNU BORAL
                                from Gurgaon, Haryana
                                Aug 25, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh
                                Website: Paytm

                                I would like to inform you that on 19th of august someone has stolen my mobile phone and wallet from my room and then he has made a fraud trasaction of rs 5k for 3 times total rs 15000 he has deducted from my kotak mahindra bank.
                                My registered paytm mobile no is [protected]
                                I have shared the bank statement in the attch

                                Regards
                                Bishnu

                                Bishnu. Bs. [protected]@gmail.com

                                [protected]
                                Aug 25, 2017
                                Updated by BISHNU BORAL
                                Please check my bank statement 3 transaction was made of rs 5000 4900 and 5000 on 19 aug
                                I wany my money back anyhow

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                                  S
                                  Shivamgoelsg
                                  from Delhi, Delhi
                                  Aug 25, 2017
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                                  Address: New Delhi, Delhi, 110033

                                  Phn nhi mil rha h kitne dino se try kr rha hu itni bekar service h paise atak gye wallet me kyc karva rakhi h toh bhi uper se koi number nhi mil rha h jisse bat ho ske ...kya bekar service h paise fas gye mere koi phn nhi mil rha h phele kehte h kyc ke time pe ki limit badh jaayegi ye vo or ab kisi ko and nhi ho rhe h na bank ko snd ho rhe h ...
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                                    D
                                    diwaker raj
                                    from Lala, Assam
                                    Aug 25, 2017
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                                    Address: New Delhi, Delhi
                                    Website: Paytm.com

                                    Sir,
                                    On 11th of August i have purchased a crimsoune club navy checked slim shirt, on 21st of August i received a wrong blue T-shirt which smell very nasty and it seems this T-shirt is used and i got a wrong product, since 21st August i tried many time to contact with paytm customer support number and on Twitter but till date i have not a received a single response from paytm which is unexpected
                                    Order ID-[protected]
                                    Consumer court complaint no-401280
                                    And i have tweeted paytm many time since 21st of August and i have also sent 4 DM but they didn't replied for a single msg.
                                    And i am sharing picture of the delivered product with this post.
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                                      R
                                      rajveerkr123
                                      from Hyderabad, Telangana
                                      Aug 25, 2017
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                                      Address: 500016

                                      Sir,
                                      i want to know about cash back amount in my wallet,
                                      sir can i transfer my cash back amount to my account from my paytm wallet
                                      please answer me.

                                      one more thing your customer support is very bad, they did not receive call, i tried 20-25 time every time i lost my call charge but they did not answer me
                                      please improve your service..

                                      Ganga shankar mandal
                                      My name Rohit Bharti
                                      [protected]
                                      [protected]@gmail.com

                                      Please send my cash back of Rs76...transaction [protected]...dated 15/08 Jio-Tele-verification recharge 399 enter PROMO CODE JIOPAYTM.
                                      If I will not get cash back I will not use paytm anymore
                                      Thanks
                                      I am sure I will get my refund as soon as possible
                                      Sir,
                                      To day[protected] morning in my account the balance amount is rs 1990/-(one thousand nine hundred ninety).But evenlng my account shows ZERO balance.
                                      So i humbly request you CORRECT the ERROR.
                                      thanking you.
                                      Yours
                                      P.R.PALANISWAMI
                                      Sir

                                      my paytm wallet no.[protected]

                                      sir maine 17/08/2017 ko [protected] par 399 ka recharge kiya
                                      jo no. galat hai jabki sahi no.[protected] hai
                                      recharge ki transaction id [protected]
                                      sir apse nivedan hai ki mera balance refund kare
                                      I had not receive my product yet, but form pytm side i got a msg about my product is received .

                                      very very shamfull thing is company do.
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                                        P
                                        pradeep kumar jena
                                        from Tirupati, Andhra Pradesh
                                        Aug 25, 2017
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh
                                        Website: paytm.com

                                        Before some days i had ordered a laptop
                                        And i got the laptop today.
                                        I go to a shop to upload operating system where i found the touchpad not working. It's defective item.
                                        I was planned i have to gift this laptop
                                        To my brother on ganesh chaturthi.

                                        Which is not possible due to defective item i received. I really frustrated when i see my brothers face due to i am not fulfill my promise.

                                        I was so excited today. But all gone away on a great occasion and i had pay 300 rs to shop to check my laptop is also gone.
                                        From today onwards i will never ever will buy any product from paytm.
                                        Because you loose my faith and your fake dealer also hurt my brother and my feeling.
                                        Aug 19, 2017
                                        ankit bishnoi's response
                                        Call me [protected]
                                        Sir
                                        I transfer money for paytm wallet to BOB a/c no is [protected] so money not received in my bank account.txn id is [protected] imps ref.no.is[protected] . Mobile no.[protected] so my complaint solved to evidently

                                        Regards for
                                        Ashok bishnoi
                                        Dear team,

                                        I have transferred Rs. 4000/- from Credit card to Patym wallet out of which some Rs. 500 to Rs. 600 was spent and remaining amount was in the wallet, but the same is not seen and not able to trace where it is. Kindly check and refund the amount back to my Credit card

                                        Cell No -[protected]
                                        Sir maine 18.08.2017 ko paytm se movie ticket book kr rha tha or maine Net banking k through payment kiya but mere bank account se Rs 175.12 cut hogye or ticket v book nhi hua or ye paytm waale mere money v refund nhi kr rhe hai .sir plzz help me..plzz Refund my money
                                        Very bad company show 64 gb but dilevery 8 gb and i cant see return option
                                        I can't able to login paytm account. When am creating new password showing poor network connection please send me the link
                                        Hi..I have order 2 nos. of LED Solar Emergency light but received only 1 (one). Order No. is [protected]...please inform me in my email id at [protected]@gmail.com
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