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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Anuragforovers
from Delhi, Delhi
Jan 22, 2018
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: paytm.com

Its totally about business dono't care about people. Why you people are playing with customers money. Holding their little about for 30 days and invest in share trading and bitcoins. That is the way paytm is now cross the all online e-commerce giants.
During a bank transfer on paytm wallet money has been debited from paytm wallet since 21 jan. Message shows pending. What is this. Why you people hold money for a week. Its not fair i believe.

Where is digital india. You people taking a benefit of digital india. I always stuck in sending money. Never use paytm as now.
You are not sbi or irctc to do anything just because trust every business will spoil within a year.

Care about customers!!
Dec 14, 2018
Complaint marked as Resolved 
Its ok, Now its resolved.
Jan 17, 2018
anilraj1202's response
my trasaction id missing..
I book a train ticket from irctc app and pay from paytm. money deducted from bank but tickit is not booked. my train is on 20 jan 2018. pls solve it fast so if it fail i can book again tickit.

tran. id. [protected]
On[protected] am try to add money (200) to PayTM wallet. but that trasaction was not successfull. then i dont get money return back to my bank account.
PayTM account nbr: [protected].
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    khushboo1995
    from Delhi, Delhi
    Jan 22, 2018
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    Address: Jaipur, Rajasthan, 302001

    Dear sir,

    i use paytm no. is [protected], i paid 150/- in other paytm no [protected], but by mistake this amount paid in other no [protected] & this no. ([protected]) is not registered in paytm, and not refund amount in my paytm account so please refund or concern my case...
    regards
    khushboo bhardwaj
    paytm no. [protected]
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      Neeraj Singh Kushwah
      from Patna, Bihar
      Jan 22, 2018
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      Address: New Delhi, Delhi, 123
      Website: paytm

      Dear sir
      sir - m Archana Rawat sir m 4700bc m job karti ho or meri salry accaunt m aati
      mere kisi staf ne mere hi accaunt se paytm dobara cash tranjection kar liya gya date 9/1/18 or my card nom. [protected]
      and txn no.[protected] aap. code.271419
      so plz sir tale me
      My cont.no. [protected] mail id [protected]@gmail.com
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        K
        King Kaamran
        from Zamania, Uttar Pradesh
        Jan 22, 2018
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        Website: Paytm

        I've sent ₹1400 to my bank account from my paytm wallet on 12 january. Money got deducted from paytm wallet but i did not recieve in my bank account even after 10 days. No help provided by paytm customer care. I've been to my bank and according to them there is no problem with the bank account. Pathetic service by paytm. Highly disappointed. Will definitely go to consumer forum
        Jan 19, 2018
        Arunrajkaran's response
        Debited from my account, but order not show where is it my product

        When i call him to revert mt money back hw refuses to pick call now the phone is switched off and i cant get my money bavk. He is a Instagram scanner whi doea scam on name of paytm. His mobile no is
        [protected] . I sent him 500. Tell him to revert. My email id [protected]@gmail.com

        money not transferred but deducted from wallet - Comment #2981533 - Image #0
        I did the jio no. [protected], JIO recharge for Rs.399 on 18.1.18, 11.59 AM. but till now it was not activated / reflected in the jio acc. pl solve this problem if not credited ti jio pl refund the amount to my paytm acc.
        My paytm order no is BR0000OS9M1J.
        Debited from my account rs699 order not show about my product jeans
        I am transfer 249rs. to my bank account. and the payment is returned and and the payament is debited from my account but payament is not credited to my account
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          mod_i
          from Hyderabad, Telangana
          Jan 22, 2018
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          Address: 500034
          Website: www.paytm.com

          My friend has transfered money to me on paytm, she has a transaction details and i have shared that successfull transaction details to paytm because i have not received the money she transfered, as i h complaint before a week and have a long conversation on mail with customer care but they are not listening.
          Amount:600/-
          Transaction id:[protected]
          Sender: samiksha ramteke
          Receiver: shweta gedam ([protected])
          +1 photos
          I got a link and I did as they suggested in the paytm app. After that I get one transaction ID with an amount of Rs. 10403/- and got a message that the amount will be credited with in 5days. Is it true? Else what?

          not refunded money from long time - Comment #2981488 - Image #0
          My account reset to new give me cashback
          [protected]
          Vide your Receipt of Order ID # [protected], for payment to IGL Gas Bill Rs.910/= has not been transferred to IGL which is still showing this due .

          not refunded money from long time - Comment #2981666 - Image #0
          not refunded money from long time - Comment #2981666 - Image #1
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            L
            Lucky Laxman
            from Bengaluru, Karnataka
            Jan 22, 2018
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            Hai, iam Laxman my mobile number [protected] I don't a transaction through paytm app my transaction id is [protected] this transaction done in last week(I, e[protected]. they are not responding properly and also they provided fake mali id and customer care number, please resolve my problem
            +1 photos
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              S
              satyasoni
              from Udaipur, Rajasthan
              Jan 22, 2018
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              Respected sir.

              My one friend suhash transferred an amount of rs.11000/ on 2/11/2017 through paytm wallet nagpur txn id no.[protected] to my sbi account o[censored]daipur no.[protected]. It is very bad and sad to say that amount 11000/ has not been credited to my sbi account by paytm company till 22/1/2108. More than three month has been elapse

              . There is no right representative in paytm company who can solve my problem. Why this amount is withheld by paytm company
              I pray to paytm company with folded hands please credit 11000/ in my account as stated above immediately. There is no reason to withheld my amount in their custody.

              Please help me. I will appreciate to the company and consumer court if my amount is credited to my account at the earliest. Please do not reback or resend this amount to that wallet paytm nagpur as that shop has found closed

              Hoping an early action

              Satya soni


              मेरा निवेदन है की मेरे मित्र सुहास नागपुर से मुझे ११०००/ लेने थे जो उसने paytm wallet शॉप से id no. Txn[protected] दिनांक २/१०/२१०७ द्वारा मेरे sbi udaipur account no. ([protected]) में transferred करवा दिए थे. जिसका प्रूफ इस पत्र के सलंगन है. लेकिन अफसोश और दुःख के साथ कहना पड़ता है. की paytm company ने ये रकम अभी तक (22/1/2018) तक मेरे sbi खाते में डिपाजिट नहीं की है. तीन महीने से ऊपर हो गए। ये paytm बेईमान कंपनी है। इस कंपनी में कोई भी एक ऐसा अधिकारी नहीं है जो किसी की शिकायत सही ढंग से सुन कर सही करवाई करे.

              इस कंपनी में ऐसा कोई सुचारु रूप से सही सिस्टम नहीं लगता जिससे लोगो की शिकायत दूर हो. मेरी paytm कंपनी और consumer court से हाथ जोड़ कर प्रार्थना है कि मेरी इस रकम को मेरे account में ट्रांसफर करने की किरपा करे,. बहुत बड़ा उपकार होगा आपका। बड़ी मेहेरबानी होगी. मुझ से ये न पूछे की मेरे sbi अकाउंट में बैलेंस है या नहीं. इससे मेरी कंप्लेंट का कोई समबन्ध नहीं.

              किरपा करे।

              आपका

              सत्य सोनी
              +2 photos
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                A
                Anujgarg2311
                from New Delhi, Delhi
                Jan 21, 2018
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                Toady i have recharge jio moblie for RS-399 my paytm id is [protected] but my account was debited five times for RS-399 out pf which one transaction was sucessfully recharge phone and three transaction ammount has been refunded un my paytm wallet still one transaction ammount rs-399 had pending for refund. Please refund Rs-399 at the earliest.
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                  A
                  Aju Ajmal Ycasc
                  from Chennai, Tamil Nadu
                  Jan 21, 2018
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                  Address: New Delhi, Delhi
                  Website: www.paytm.com

                  Dear sir/mam i am writing this mail due to the worst services of paytm.
                  Paytm now started a new game.
                  Power play quiz. I purchased their 139 questions at 699 rupees.
                  But they don't give questions for playing that game.
                  And once again i tried with 99 pack.
                  That also am cheated. They give incorrect tools and regulations. I so many time try to paytm customer care for this complaint. But they don't take any actions.
                  Please help me. Otherwise another persons will fall in their cheating business
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                    R
                    REWATI PRASAD
                    from Gurgaon, Haryana
                    Jan 21, 2018
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                    I want to state that i am a customer of sbi credit card and paytm india. I have received sbi credit card statement for the month of december 2017 (Copy enclosed) wherein amount of rs. 1205/- dated 18.11.2017 has been debited from sbi credit card as i made said transaction. But that transaction has not been made by me.
                    Therefore i made a request through e-mail to sbi credit card customer care to provide me the id number of that transaction. Sbi credit card customer care team provide me the reference number[protected] dated 18.11.2017 of that transaction with the advice to contact paytm india for clarification about the transaction (Copy enclosed).
                    Further to this, after going through my paytm account’s track records, i found that i did not make any transaction of said amount with reference number which was provided by sbi customer care team.
                    Hence, it is requested to kindly resolve this problem, otherwise i definitely approach to consumer court.

                    Paytm id :- [protected]@gmail.com
                    M-[protected]
                    +1 photos
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                      S
                      Soumodip Sarkar
                      from Ranaghat, West Bengal
                      Jan 21, 2018
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                      My package containing 10 pcs of guitar plectrums, ordered from paytm mall was supposed to be delivered on 19th january 2018 but it hasn't reached me yet, is it stolen in its way to me, and i've paid for it before buying, and that is what making me feel bad. So i was saying give me the exact date of delivery or else refund me. As i've made a prepaid deal i want the exact date of delivery or i want refund.
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                        R
                        Räjpüt Añïkët Singh
                        from Doiwala, Uttarakhand
                        Jan 21, 2018
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                        Website: [email protected]

                        Sir some days before people started adding stories having a screenshot of a page known as paytm offers. I just wanna know if this page on instagram is genuine or not cause many of my colleagues are doing the same. As we don't have any proof if it is real i think that it's better to ask you directly about this. The admin of that page tell the people to follow some of the protocols n steps so that 40, 000 people who follow the procedure correctly will get a chance to win ₹ 4k. I'm attaching some screenshots as well.
                        Try to clear all the queries asap! Hope you'll answer soon.
                        +3 photos
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                          harry.harihar
                          from Noida, Uttar Pradesh
                          Jan 21, 2018
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: paytmmall.com

                          Order no. [protected]
                          Ordered on
                          01 nov, 2017 5:21 pm
                          Product details:-aqua ultra a200 ro+uv+uf+mineral+tds controller water purifier
                          I booked this product from paytm order no. [protected]
                          Ordered on
                          01 nov, 2017 5:21 pm

                          But when i received this product and contact to engineer to install this product, when engineer install this product, this one is not working, he checked and said there no membrane inside, i have contacted to paytm for same but there is only seven days for replacement, so my seven days is completed thats why i unable to report this to paytm, so i have contacted to seller by email (http://aquaultra.in), they said he will resolve this issue with in seven days, i have contacted after seven days, they said he need more time, i have contacted after 15 days, they again said we need more time to resolve this issue, i have contacted after two months, then they replied he will not help because they delivered complete product. I am frustrated, because of this cheap company service, and paytm too, because why paytm add there third class company, i will definitely file a case against this company and paytm too in consumer court. I have attached file of that conversation which is discussed with dealer (http://aquaultra.in)
                          +1 photos
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                            U
                            udaysinghmehar
                            from Delhi, Delhi
                            Jan 21, 2018
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                            Website: paytm ticket book

                            19/1/18 booked a ticket, janshabdi train hindaun city to nzm, but txn is failed, 137 rupees, person details subah singh, [protected], added aganist order-paytm order [protected], paytm cash txn id [protected], transferred to bank-bank txn id [protected], paytm cash txn id [protected]
                            Jan 21, 2018
                            Updated by udaysinghmehar
                            but in bank account money not recevied
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                              R
                              REWATI PRASAD
                              from Gurgaon, Haryana
                              Jan 20, 2018
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                              As per the information given by sbi credit card customer care, i have done transaction of rs. 1205 on 18.11.2017 vide reference no.[protected] through paytm (Copy of mail received from gmail enclosed) and the same amount has been debit from my sbi credit card.
                              But as per track records of my paytm account, i have not done the aforesaid transaction (Copy enclosed) with reference no.[protected]. Hence, it is requested to kindly resolve the problem at the earliest.
                              +1 photos
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                                Babita Mohanty
                                from Siwan, Bihar
                                Jan 20, 2018
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                                Address: 769015

                                Bill paid against vide order no. [protected], 02 jan '18 11:46 am (Rs.746/) and [protected], 02 jan '18 11:46 am (Rs.853/-) in paytm portal for electricity bill of wesco.

                                Status of this payment is success but bill not paid. Again the current bill charged with arrear amount. No refund received for any failure payment.

                                Who will be responsible for this???

                                Paytm is not having any customer care no. Or mail id to escalate the issue. Such a pathetic service and no body there to hear from you.

                                I will stop all my transaction through paytm. Just refund the amount in my credit card through which i have paid.
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                                  toshi_barbey
                                  from Bhopal, Madhya Pradesh
                                  Jan 20, 2018
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                                  Address: Indore, Madhya Pradesh, 452010

                                  I have tried to make payment of rs 2381 to voonik through paytm twice on 06/01/18, the amount was deducted from my bank account both the time but payment was not successfull and also it is not showing in my orders in the paytm app neither the amount is in my paytm wallet
                                  Txn# details from my passbook are

                                  Othpg 695790
                                  Othpg 696873
                                  Kindly help me.
                                  I've tried calling the paytm customer care number but nobody responded.
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                                    Bhavesh Bhanshe
                                    from Mumbai, Maharashtra
                                    Jan 20, 2018
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                                    Address: Mumbai City, Maharashtra, 400097
                                    Website: paytm.com

                                    Dear sir/ madam,

                                    Yesterday, i purchased 7 movie tickets from paytm.com. The seats booked was last seats from screen, but actually i got ticket from box office i got it for 2nd line to screen. On paytm site its refundable.

                                    As per paytm seat arrangement on web is wrong direction.

                                    I attached seat direction photocopy of paytm & bookmyshow and details
                                    +2 photos
                                    Jan 20, 2018
                                    Updated by Bhavesh Bhanshe
                                    TICKETS ARE NOT REFUNDABLE
                                    Jan 20, 2018
                                    Updated by Bhavesh Bhanshe
                                    I WANT MY SEATS BACK SITE TO SCREEN ANYHOW, ITS WRONG THAT PAYTM SHOW WRONG SEAT DIRECTION
                                    Jan 20, 2018
                                    Updated by Bhavesh Bhanshe
                                    please find bookmyshow correct seat direction photocopy

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                                      Manmath Kumar
                                      from Patna, Bihar
                                      Jan 20, 2018
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                                      Address: Patna, Bihar, 800014
                                      Website: Paytm.com

                                      Hello sir, my name is manmath kumar the only reason i'm here is because my problem was not resolved through your customer service and neither by your two mails sent to me. On contrary they create a bit uneasy problem not just for me but for me and paytm in the future as well. My concern regarding order [protected] from paytm which gave me problems the day i received on 10.1.2018, wall mount was missing, box was hal[censored]nsealed, and raised concern on the same day. Then i got my tv installed on 17.1.2018, and the installation guy said that the dongal receiver is missing because of which my web cruiser remote will not work that means my tv is virtually a box, and i raised concern with complaint id 49096807. I got 2 mails, one says with order [protected] that we are working on it and within 24 hours the second mail with not my order id [protected] says that the dongal receiver is not available with this product. Now that is something that they are trying to either cover-up or consume my hard earned money. After that on 18.1.2018 i asked for refund as on previous conversation they said your dates for refund starts 17.1.2018 the day from installation with complaint id 49206098 and had got no reply regarding that. Now can i either get my tv replaced or my money refunded back to me regarding my order [protected]. I would be highly obliged for your right assistance regarding my concern. Thanks sir, manmath kumar.
                                      +3 photos
                                      Jan 20, 2018
                                      Updated by Manmath Kumar
                                      My new complaint id is 49391677 and order id as usual is [protected]. And it is not yet resolved 20.01.2018. I also complaint in National consumer complaint helpline and complaint id is 582146 on 20.01.2018.

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                                        R
                                        from Patiala, Punjab
                                        Jan 20, 2018
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                                        Address: Amritsar, Punjab, 143001
                                        Website: www.paytym.com

                                        I buy a ipad from paytym mall and by mistake selected protection plan for ipad i have no need of protection plan . kindly cancel my protection plan ad refund my protection plan money amount Rs 1899 kindly help me plzzzz sloved my issue my oreder id [protected]
                                        Regrister mobile number [protected]
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