Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Oct 17, 2025
Complaints 20048
Resolved
1743
Unresolved
18305
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 236

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rajagv2002
from Narnaul, Haryana
Feb 1, 2018
Report
Copy

I recharged on yesterday for Idea mobile [protected] for Rs.147/- & i received the message from Paytm that the payment was made successfully and the operator reference No.AP[protected] but the the concerned idea mobile number has not been recharged till now. kindly do the needful immediately.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vishal Bamoriya
    from Charkhi Dadri, Haryana
    Feb 1, 2018
    Report
    Copy

    Dear sir/madam,

    This is Vishal Bamoriya and my paytm registered no is [protected] and mail id is [protected]@hotmail.com, i made an payment of rs 499 and the amount has been debited through my bank account and amount doesn't add in my paytm wallet so please take this matter seriously and resolve the issue as soon as possible...
    Amount-499rs
    Wallet Txn is- [protected]
    Bank txn id is- [protected] its been 22 days but i still didn't received my money please lookout this issue as soon as possible otherwise i will complain you to consumer forum.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mukeshkumar patel
      from Patan, Gujarat
      Feb 1, 2018
      Report
      Copy

      Address: 383460
      Website: [email protected]

      Mobile Number [protected] is a fraud and asks for sensitive credit/ debit card related information & isa ne mere acount se paytm me 2000 transfer kar diye trans id by debit card OTHPG 726936 PTM*PAYTM NOIDA ..sai mera payt mo no [protected] he sair ye transation fail karke reversed accoun me ya sir mere paytm no pe many send karna or iss fraud no vale ko punish karna isa ne bahot logo ka vishvas toda he plese help sir.

      ..reggourd mukesh patel


      thanks to helps sair
      Mobile Number [protected] is a fraud and asks for sensitive credit/ debit card related information & isa ne mere acount se paytm me 2000 transfer kar diye trans id by debit card OTHPG 726936 PTM*PAYTM NOIDA ..sai mera payt mo no [protected] he sair ye transation fail karke reversed accoun me ya sir mere paytm no pe many send karna or iss fraud no vale ko punish karna isa ne bahot logo ka vishvas toda he plese help sir.

      ..reggourd mukesh patel

      thanks to helps sa
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rishi Munjal
        from Gurgaon, Haryana
        Feb 1, 2018
        Report
        Copy

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201310
        Website: Paytm

        On 31 jan 2018, money 79rs deduct from my wallet. But i can not do any type of transaction automatic Money deduct from my wallet..

        I can not transfer any money automatic deduction from my wallet and also not reflecting in my bank account. Kindly plz solve my problem as fast as possible.. Thank you paytm team

        Rishabh
        Paytm number([protected])
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Navin Kukreja
          from Bengaluru, Karnataka
          Feb 1, 2018
          Report
          Copy

          Address: 560076

          Hello Team,

          I wonder that too happened without doing transaction. As I got stuck to do payments after getting paytm amount in my wallet. This is not acceptable.
          I tried to update my registered number from my old handset to the new one. While I have got paytm amount, now its showing zero balance. The services looses the dignity of the company.

          I expect the resolution on this part. I need my amount back at the earliest. I have attached screenshot. I guess you have a great team to resolve on the urgent basis.
          Find attachment and I hope you will understand the users pain.

          Thanks.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Naveen Meghnani
            from Jaipur, Rajasthan
            Feb 1, 2018
            Report
            Copy

            Address: Jaipur, Rajasthan, 302001
            Website: Paytm

            I purchased a TVS Jupiter from PAYTM on 24th dec 2017 and a cashback was given to me of Rs.2500/- on that transaction. Inspite of several mails no response has been received till now and the cash back has not yet been credited to my wallet. Booking of jupitet was made in the name of Naveen Kumar Meghnani.

            I want my cash back immediately.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prabhat Singh1995
              from Surat, Gujarat
              Feb 1, 2018
              Report
              Copy

              Address: Gautam Buddh Nagar, Uttar Pradesh, 110084

              Why paytmdsk holds the refunds of consumer?
              I cancelled my e-ticket on 24/01/2018 the following are my pnr - [protected] & pnr - [protected] till that date i haven't received any refund yet. It is so shameful act that paytmdsk holds on the refund of irctc customers. The amount that is to be refunded is 2430 & 1660.
              My refund i'd from irctc to paytmdsk is
              [protected]
              [protected].
              And the customer care of irctc doesn't work.
              Sir, On 27 th nov 2017 cash cut from wallet til now not refund. many times i contect to custmor care but cal not connect. also through mobile i send mail but no responce. mob [protected]
              amount 1061 rupees, i paid to airtel land line number[protected].
              I have Bill payment WBSEDCL on 29.01.2018 through paytm payments bank 100 % cashback and Rs.50/- additional cashbook not received my paytm wallet till now. Plz resoved this problam asap.

              Order no. [protected]

              Offers code - "BILLPAY"
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                Upama Vachhani
                from Rajkot, Gujarat
                Feb 1, 2018
                Report
                Copy

                Address: Rajkot, Gujarat, 360002
                Website: www.paytm.com

                Hello, i ordered 2 pieces of safari trolley bags. Out of which one of the pieces was damaged and dull compared to other. One of the zips is not working and piece was not completely sealed when i received it. So i had to return the damaged piece. When i requested for a return, quality issue was the only option that i found suitable from the dropdown list. Now the seller has rejected my return request just because i have selected quality issue. I have only last one day left for return out of 15 days return policy.

                Very unsatisfied with this shopping site. I had such experience before also with paytm. If this issue is not solved, i will have to stop using this website
                Respond for this problem issue
                Beneficiery didn't receive money
                Date[protected]
                Tnx id-PTM77606aa921d94139bcf201b1bf164193
                Hi, please refund my money as the money is not getting reflected in transactions of PAYTM and just got email that u will get refund of border cancelled please refund the money as not able to track the status except this email
                My account is blocked since some days and had not yet been resolved by Paytm. I require help in this regard.
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  MGoogle Bingoo
                  from Delhi, Delhi
                  Jan 31, 2018
                  Report
                  Copy

                  Address: 110032

                  Dear sir
                  I have requested paytm to revert the amount sent wrongly to [[protected]].
                  And after it was sent I called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as I transferred amount from paytm wallet not from Bank.. No chance of stopping transaction from Bank. Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
                  Paytm need to respond and got t my money back.
                  I am disappointed as I got no reply yet. It's an issue to be dealt early.

                  Transaction details: which need to be cancelled and amount to be reverted.

                  To : Cool
                  Mobile number: [[protected]] (no one picks the call but declines my request in paytm for getting cash back)

                  Paytm wallet Txn ID : [[protected]]
                  Amount to be paid back: ₹3000
                  .

                  Paytm can contact me on sourabhrana.[protected]@gmail.com
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kola Ramakrishna
                    from Badnawar, Madhya Pradesh
                    Jan 31, 2018
                    Report
                    Copy

                    Amount Deducted From My Paytm Wallet But Not Received By Shopkeeper Query Reference Number is 48884676, Shopkeeper Tells Money is Not Come in My Paytm Wallet, You Give Cash So i Gives to Money to Shopkeeper, After Payment Shopkeeper is Not Comparate to Recovery My Paytm Wallet Money, Please Solve my Problem Sir
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      allu venkata ravi kumar
                      from Khammam, Telangana
                      Jan 31, 2018
                      Report
                      Copy

                      Address: Krishna, Andhra Pradesh, 521456

                      Today, Laptop skin cover was booked and amount was also deducted from my bank account but, I didn't get any message regarding this order,
                      Hence enquired for status in Paytm customer care and then I came to know no order was placed but amount was recovered my account kindly rectify the problem at the earliest and communicate the same.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        shariffakram
                        from Bengaluru, Karnataka
                        Jan 31, 2018
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        Sir, this is to inform you that my s/b account was debited to sum of rs 18201/on different dates without my authorization done to pay tm noida in the month of january 2018. Please refund my money which has been debited the money debited.in my account are on following dates 15.01.2018 rs1, 15.01.2018 rs200, 16.01.2018 rs5000, 20.01.2018 rs3000 22.01.2018 rs3100 22.01.2018 rs1500 2018 rs 2200 24.01 25.01, 2018 rs 3200. As proof to this i can share my pass book entry.
                        Jan 26, 2018
                        [email protected]'s response
                        paytm is fraud company customer satisfaction rating is only 5%
                        I have recharged with 70 RS for idea no [protected] on 31st December. Amount is credited & recharge is showing successful but operator claims that he doesn't have received the amount.

                        My account no is same.
                        [protected]
                        Ashitosh Chougule.
                        Please refund all our money to our bank account immediately
                        we do not want to continue cheaters like paytm
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Amita Raval
                          from Vadodara, Gujarat
                          Jan 31, 2018
                          Report
                          Copy

                          Address: Vadodara, Gujarat, 390010
                          Website: www.irctc.co.in

                          Respected,

                          I booked Railway Ticket by using my SBI Debit Card, the payment done with PAYTMAG, transaction ID is : [protected] & [protected] dtd.22.01.18. Then both ticket got cancelled, but still amount of cancelled ticket is not credited in my SBI A/c No.[protected]. When I saw in IRCTC A/c status of refund was credited in PAYTMAG Bank (Refund ID : [protected] Rs.1400/- & [protected] Rs.1430/- dtd.24.01.18) which has not been received by me.
                          Kindly arrange for the needful.
                          Awaiting for your positive response.
                          My mobile no is [protected] email [protected]@gmail.com

                          paytm is fraudulent company i have been given a cashback of 300 & i got msg of cashback by paytm but it has not added any money to my account so it is unreliable company Like pakistani Terrorist
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sanjay KumarBr
                            from Bengaluru, Karnataka
                            Jan 31, 2018
                            Report
                            Copy

                            Address: 560091

                            Sir we were booking a car in ZOOMCAR app... at first it showed transaction was successfull but soon it also showed failure in payment... but amount of Rs 9883 was deducted in bank at 9:42pm ...on30/01/2018 plz refund immediately sir...the bank people are saying that the transaction was transferred to paytm ... call me mob num [protected]
                            ...
                            Bank provided Paytm reference no.[protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Navjot naveen
                              from Kolkata, West Bengal
                              Jan 31, 2018
                              Report
                              Copy

                              Address: Patna, Bihar, 800020

                              Yesterday i have done a recharge of 380 of my airtel dish tv id no - [protected]
                              The recharge went successful and sum of 380 was deducted from my paytm wallet but i didn't get any confirmation text and my setup box is not recharged.
                              Solve this problem as soon as possible.
                              Either you refund the deducted amount to my paytm walllet or you check the transaction which went successful but i didn't get any text on my no.
                              Make the recharge successful as soon as possible.
                              I will be thankful to you.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                patna123
                                from Dhanbad, Jharkhand
                                Jan 31, 2018
                                Report
                                Copy

                                Address: Patna, Bihar, 800001
                                Website: www.paytm.com

                                To paytm,

                                I booked gold color iphone but i get black color. The same i complaint on 16 jan. But till date replacement not done by your side. I send the photosgraph of seal box of phone from 3 view to your team. The issue is pending, whytill date not resolved??? You are requested to do needful. I also visited the police station for lodge fir, but they demand, invoice bill of product, but i did not get invoice bill with the parcel. Please arranged the bill atleast so, i can lodge the case against seller for replacement and do needful from myside.

                                Note: i already send the product photos from myside as proof of delivery.
                                Please share the photos/video of the dispacthed products from your side by eod.

                                Regards,
                                Manish
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  I
                                  Inamal
                                  Jan 31, 2018
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu, 600019
                                  Website: [email protected]

                                  Complaints for not recharge

                                  Hello paytm I do airtel top up 399rp in 30.1.2018.money debited but until not recharge to my number.
                                  [protected].
                                  I attached detail of transaction image just u check that.pls take action refund or recharge.i am already mail to paytm but not reply .pls i need my money refund my money ...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    Chandana N
                                    from Bengaluru, Karnataka
                                    Jan 31, 2018
                                    Report
                                    Copy

                                    Address: Hassan, Karnataka, 573116

                                    Hi, this is chandana. N, [protected] this is my paytm registered number. I have transferred 219rs from wallet to bank account on 23/01/2018 at 06.40pm.in paytm it is showing money has deducted but in bank account it is not credited. Already 7 working days are over but then also i didn't get money return to my paytm wallet and that money didn't added to my bank account also.
                                    Jan 31, 2018
                                    Updated by Chandana N
                                    Hi, this is Chandana.N, [protected] this is my paytm registered number .I have transferred 219rs from wallet to bank account on 23/01/2018 at 06.40pm. In paytm it is showing money has deducted but in bank account it is not credited

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sanjay kumar b.r
                                      from Bengaluru, Karnataka
                                      Jan 30, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 560091

                                      Sir i was booking a zoom car at 9.42pm today.the amount was rupees9883...thr amount was deducted and it showed transaction successful but soon it showed oops payment is unsuccessful ...however Rs9883 is deducted from bank...and the booking was not done...when i called zoomcar customer they said that you are responsible as you are merchant for that
                                      Feb 2, 2018
                                      Complaint marked as Resolved 
                                      The money was refunded ...ty
                                      Feb 02, 2018
                                      Updated by Sanjay kumar b.r
                                      Paytm reference number :[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        Thamraparni srinidhi achar
                                        from Bengaluru, Karnataka
                                        Jan 30, 2018
                                        Report
                                        Copy

                                        Hi my name is srinidhi..i wanted to pay some bills...for that i tried to add money to my paytm account due to low balance was in my account. so i just added required money denomination in add money block..after that usually OTP came. i entered . After that, i have received deducted balance msg frm bank side..but, in my paytm account balance are not shown i still have old balance amount. i logged off manytimes even though, balance not credited to my paytm account. and i lost money in bank but not received in paytm account. plss solve this problem soon!!!
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit