[Resolved]  Paytm Mobile Solutions — no refund in paytm wallet or in bank after irctc refunded money

Address:Kolkata, West Bengal, 700107

I cancelled a railway ticket on irctc rail connect app from muzaffarpur to howrah on 02.08.2018 having pnr no.[protected], transaction id [protected].
As i saw the status of refund in refund history of irctc that refund of rs. 1370/- has been already made by irctc to bank name paytm m with refund id [protected] with refund status: amount credited to bank with reference no. 85215228217830384090260 dated 03.08.2018. But till date i. E 13.08.2018 i haven't recieved money either in my paytm wallet or axis bank account.
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Aug 7, 2021
Complaint marked as Resolved 
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INR 949 Auto deduct from my account and no support over call / email.

I tried calling multiple times from last 7 days but no response. Customer care cut the call in sometime after listening the complaint.
I have paid moblie bill (Service provider Airtel) on 15.07.2018 by my axis bank account amounting Rs. 320/- but could not get receipt. I have to put the bill for reimbursement. Kindly send copy of receipt on my registered mail.

Dayanand Kumar
MN [protected]
Hi, sorry for the trouble. We are here to help ! Please share your contact details with us so that we may assist you at the earliest. Regards, Team Axis Bank.
rohitraj479's [Complaint's author] reply, Aug 13, 2018
my contact detail is 8017456642

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