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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 338

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J
Jay8188
from Surat, Gujarat
Aug 21, 2017
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Address: 395002
Website: Paytm

My order id- [protected]
Name- jay jobanputra
I ordered iphone 6 32gb on 16th august. As mentioned in paytm i'll receive 5750 cashback within 24hrs of product bein shipped. But my product got shipped on 18th august. And got delievered today i.e 21st august. But still i have got no cashback. No response from paytm on calls or mail. Please help me.
+1 photos
Aug 31, 2017
Complaint marked as Resolved 
I have buy a yamha fasino scooty I paid 55093 through paytm and my order number is [protected] it is showing pending in my wallet and I am supposed to get 4000 cash back. I have not received yet. Is has been more than month.

Kindly resolve the issue
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    C
    cenarule
    from Patiala, Punjab
    Aug 21, 2017
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    Address: Ludhiana, Punjab, 141401
    Website: paytm

    Order no [protected], [protected] ordered hitachi ac twice and paid money in advance approx 60000rs but paytm refused to deliver the order without providing any reason also tried to contact them many times but no answer. Why they are accepting the money if they cant fulfill the order and also they returned the money after 10 days. Neither i was able to purchase from anywhere else. Didnt expected this kind of thing from paytm. I swear never to use this site again
    Aug 22, 2017
    Complaint marked as Resolved 
    the complaint has been resolved
    Aug 11, 2017
    Pradeep Dina's response
    my mobile number: [protected]
    Transaction id: [protected]
    When i completed my profile in paytm I credited account by 50rs.and mistakly i uninstalled it. After installed again when i tried to loged in ...i enter but money was missing..
    Such a thief company.
    Hai.. My mobile number [protected]..from this number. I transfer my money from wallet to bank account. At the time money is deducted from wallet but not credited in bank accounts.. I wait 24hrs. But no use. In my paytm passbook it showing pending process..I need money. Please quickly take step...thank you
    Sir,
    I m venkatesh from namakkal (Tamilnadu). I m your new paytm user, currently i m using this mobile no.[protected] but, today i was unfortunately wrongly recharged to another mobile no. (Rs.399) So, kindly refund to this recharge amount and pls solve this problem.
    My order no: [protected]
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      R
      Rakesh ss
      from Delhi, Delhi
      Aug 21, 2017
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      Address: 121004

      Mene ek intex sub bt it4950 order no [protected] hai wo mere pass delivered ho gya jb mene usko open kiya to us ke ander jo mene order kiya wo nhi nikla intex ka speaker it3000 nikla im shoked fir mene ptm ko return request erase ki laykin ptm kuch nhi kar rahi ptm is very bed sight anybody dont purchased any item its very bed
      Aug 21, 2017
      Updated by Rakesh ss
      Mene ek intex sub bt it4950 order no [protected] hai wo mere pass delivered ho gya jb mene usko open kiya to us ke ander jo mene order kiya wo nhi nikla intex ka speaker it3000 nikla im shoked fir mene ptm ko return request erase ki laykin ptm kuch nhi kar rahi ptm is very bed sight anybody dont purchased any item its very bed
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        S
        sunny agarwal13
        from Bansgaon, Uttar Pradesh
        Aug 21, 2017
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        Website: paytm

        I didnt get paytm cashback for my order till now please help me
        Reg. Mo. No. [protected] i have placed my order my order no. [protected] with rs1175+ 405= 1580 /- on date 10 august 2017 after received my order i have not received cash back money refunded in my paytm cash account. I called to your customer care executive but he did not respond to my satisfaction please be quick to refund my monet i my paytm account. Hope for positive response. Sunny
        My paytm account is temporarily blocked. This error message is dispalyed on screen every time i try to login.
        And if try to a generate a complaint then it shows that user details not found.
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          Y
          yogeshs029
          from Mohali, Punjab
          Aug 21, 2017
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          Address: Kapurthala, Punjab, 144626

          I did a bill pay at paytm but it did not succeed but its been long hours now but it still shows processing and when i drop message about this they say it will be processed soon, i want to cancel this transaction because i already have made bill payment of electricity from other sources because that was urgent, but i am afraid paytm is keeping this transaction under processing and they say this will be processed soon, but i want to cancel this transaction but they have given me no option to cancel this.
          My transaction number is: [protected]
          Bill payment was of: rs. 4590
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            B
            Bhadja Abhay
            from Ahmedabad, Gujarat
            Aug 21, 2017
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            Address: Junagadh, Gujarat
            Website: Paytm

            Hii, paytm my account is blocked i am using multiple account in one device because we have one device in our family and i dont know that by dooing sing in and out the our account is bren blocked so kindly plz unblock my account as faster as possible my. No. Is [protected] and one more [protected]
            +3 photos
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              K
              khushboo_par
              from pune, Maharashtra
              Aug 21, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: www.paytm.com

              I did a transaction of 56, 342rs. From paytm on 12th, aug, 2017.
              The payment got failed but the money got deducted from my account.
              After 2 days i got an acknowledgement from paytm that the money has been refunded from their side.
              I checked with the bank after that but they don't have the money with them.
              I tried calling paytm customer care a thousand times but no one picks up call there. There is no email support from them.
              I am really pissed of now.
              I haven't received my money yet.
              Below is the required information-
              Transaction id-[protected]
              Order id-[protected]

              I have attached the screenshots of the acknowledgement sent from them.

              Please take some action immediately.
              +2 photos
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                T
                Thungashree
                from Bengaluru, Karnataka
                Aug 21, 2017
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                Address: Mysore, Karnataka, 570023

                My name is dhanalakshmi s s, i have my account in sbi bank and several times, more than ₹5, 500amount from my account has been deducted in the name of paytm mobile solution and i enquire about this in my branch but they are telling me to get in touch with paytym as they are not responsible for the deduction of money, and we have not used paytym at any purpose so please get in touch, my phone number is [protected] and resolve my problem.
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                  A
                  AMAR KUMAR Modanwal
                  from Haldwani, Uttarakhand
                  Aug 21, 2017
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                  Address: Lucknow, Uttar Pradesh, 227105

                  Dear team,

                  I had ordered parker frontier ss gt fountain pen and leather wallet combo
                  Against order no.-[protected] which was dispatched through blue dart (Waybill no.-[protected] dt-12 aug'17).
                  The product is still not received and the package is held at blue dart lucknow location from 14 aug'17.
                  Since then i am continuously following up with blue dart and they keep excusing me every day that package will be delivered by tomorrow.
                  I have provide my contact details and address thrice to blue dart team.
                  The consignment is shown out for delivery and at evening the status changes to incomplete address.
                  No effort from blue dart team has been taken to deliver the package even this much followup, not even a call is made by delivery boy to me.

                  Please arrange to deliver the package.

                  Regards
                  Amar kumar modanwal
                  [protected]
                  Amar. [protected]@gmail.com
                  Aug 19, 2017
                  Prakash Upadhyay's response
                  Order Number-[protected]
                  Transaction id- [protected]
                  Aug 20, 2017
                  Ayush Nema's response
                  trans id [protected]
                  mob - [protected]
                  I have done recharge to aircel by mistake instead of doing paytm money yesterday .They said to contact aircel customer care they also denied to cancel transaction as they dont have authority .
                  please check I need money back in my account or paytm wallet .

                  Regards
                  [protected]

                  no delivery of order no-3649788527 - Comment #2824297 - Image #0
                  Aircel Customer Care's response, Aug 26, 2017
                  Dear Customer (satyasingh1992),

                  We are forwarding your concern to the team. Please allow us some time to get back to you.

                  Warm Regards,
                  Aircel Social Media Team
                  Aircel Customer Care's response, Aug 28, 2017
                  Dear Customer (satyasingh1992),

                  We hope that our team got in touch with you and shared all the requisite information.

                  Warm Regards,
                  Aircel Social Media Team
                  I had transferred 1544 rs money to bank (sbi) from paytm wallet it has deducted from wallet but it was saying pending transaction id - [protected]
                  Amount-1544
                  Date- 19 august 2017
                  Plz plz plz cancel it

                  no delivery of order no-3649788527 - Comment #2824325 - Image #0
                  I purchased and sold the gold in paytm app.It ask bank details to transfer the amount.But still they are not credited amount to bank account. No response from the CX care team.

                  no delivery of order no-3649788527 - Comment #2824327 - Image #0
                  I ordered one FUNK Sunglass of Rs 3299 for this order Paytm is showing delivery status as delivered but I have not received the product yet. This is been 4 Days while following up with Paytm but no action taken. I am thinking that my money is spoiled with Paytm.
                  Please help me out either arrange the delivery or 100% refund with panalty.

                  no delivery of order no-3649788527 - Comment #2824338 - Image #0
                  I have made payment for registration of seminar from my account the payment has been deducted from my account payment no [protected] but the institute has not received the payment .please recredit it to my account .
                  payment date 26/07/2017 amount 20000/- no [protected].
                  Kindly call paras thakkar mon [protected]
                  3 days back Bill Payment for MSEDCL[protected] failed but amount not received yet
                  On 7th Aug'17 I did my Vodafone bill payment through PayTM of amount rs.1247/- the money got deducted from my bank but the bill payment failed due to some reasons ideally the amount should have returned to my account but this did not happen.
                  According to the Bank(SBI), the money is stuck with PayTM. Please look into this on Urgent basis.
                  I recharge my metro card no 57396613 with 500.but due to card is not working it is not accepted. So kindly refund the same amount to my wallet. My palm account name is sangria Yadav mobile no register in paytm is [protected] . Paytm order no is [protected] and transfer Id is [protected].
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                    S
                    from Bengaluru, Karnataka
                    Aug 21, 2017
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                    For password reset they are asking to dial some landline numbers [protected] but everytime i call i am getting instructions in languages which i don't know. Then i tried to send mail on [protected]@paytm.com for which i hot reply that they don't monitor this mail i'd and asked me to complain on app on which again and again i am getting the same call option.
                    It'd like trap and waste of time and energy

                    Kindly resolve asap. As i need to dobil payments for which i already had patym wallet balance.
                    Mohd Saleem Saeed khan my paytm AC blocked please reson my account blocked sir please re open paytm account.
                    Thanks
                    Mohd Saleem Saeed khan
                    I have made recharge on 10th august . I have get message for successful transaction and amount deducted for same from SBI CARD
                    my order no [protected]

                    cc transaction no [protected]
                    Fraud transaction from my account is done of a air ticket from delhi to ahem on 11.08.2017 . Rs 1638 has been charged
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                      S
                      satendrak935
                      from Delhi, Delhi
                      Aug 21, 2017
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                      Address: Kutch, Gujarat, 370421

                      I have made one trasation from sbi cradit card to paytm, but i want to reverse in my sbi cradit card. How to reverse in cradit card. Please help me. My mobile number is[protected]. My problem is very. Please check problem and call to me. I want my money reverse in my credit card. Please help me. Thank to you. If any drought, so please mail to me [protected]@gmail.com
                      There's and error while booking for movie ticket at that soecific cinema (movie time)

                      for reverse my transaction - Comment #2824324 - Image #0
                      I have transfer Rs260 From my ac to pay tm deduct from ac but not received in paytm wallet Please resolve it as soon as possible otherwise i will delete paytm app from my phone and from my family.i am facing this type of problem from many times
                      I emailed before 1-2 week to paytm but still I haven't got money.
                      They just replying that amount will get money thats it. My amount is 19000 they will send me many mails instead f transfer money and I need money its too urgent

                      Please help me to shortout my problem
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                        R
                        Raksha Deshmukh
                        from Mumbai, Maharashtra
                        Aug 21, 2017
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                        Address: Mumbai City, Maharashtra, 400057

                        I forgot my paytm password and mistakenly tried to log in multiple times.. So my account got temporarily blocked now when i try to get the password reset link through customer care call.. It tells me that password reset link can not be sent due to some technical issues. I tried to send the complaint through the help section but that fails.. Every time i try to send the complaint.. It flashes " user details can not be fetched... I m frustrated.
                        Contact: [protected]
                        Email id : deshmukh. [protected]@gmail.com
                        +1 photos
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                          M
                          Mittal.vishu
                          from Lucknow, Uttar Pradesh
                          Aug 20, 2017
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                          Sir I ordered one watch but they can't delivered and they also show on details delivered so they I am return this product but my money is not refunded and they show return rejected so please refund my money product. Id no. [protected]
                          +1 photos
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                            Preethi Mariona
                            from Morena, Madhya Pradesh
                            Aug 20, 2017
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                            Refund has not been done.. But paytm says it has been credited to ur bank...
                            +1 photos
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                              A
                              alok8383
                              from Mumbai, Maharashtra
                              Aug 20, 2017
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                              Address: Thane, Maharashtra, 400603

                              I paid electrical bill on 17/08/2017 at 12.00am, but it processed and
                              Bill not paid, from paytm massage come your transcation failed this massege come on 12.01am. So how u deducted my amount, i used always but this problem not obeserved, but this time how it happens and u told your money will come after 48hrs in your wallet how i trust on your paytm.'
                              After this my account money deducted 1840rs. And so kindly help me to refund my amount in paytm wallet,
                              It is not opening since 3 days as I know.

                              money deducted from account 1840 - Comment #2824300 - Image #0
                              I made an order( order # [protected]) on 3rd august on paytm.com but i got a broken coffee bottle. all the coffee spilled in delivery package. as you can see in attached images. now, paytm is saying that this product can't be returned as per policy.
                              first, they delivered broken/damaged product. now, they are not refunding my money.

                              money deducted from account 1840 - Comment #2824334 - Image #0
                              money deducted from account 1840 - Comment #2824334 - Image #1
                              money deducted from account 1840 - Comment #2824334 - Image #2
                              In a days time all money become zero tried asking them and sending mail to customer no use.nowadys less than 350 we cant book cab
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                                R
                                Rajendra Jinde
                                from Savantvadi, Maharashtra
                                Aug 20, 2017
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                                Address: 416115

                                Dear sir, after giving complaint i received a call from mr. Rahulkumar reddy cell no.[protected] he told about my complaint, he asked me about my debit card for depositing claim amount, i gave him the details of debit card, he send me otp, i gave him received otp. He told me he could not transfer the amount due to some problem. He asked for another debit card so i gave him my son's debit card he asked me about balance and use of card. The he told me that he did not transfer the same, than he asked another debit card, in due time my account was deducted by rs.1100/- and my son's account was deductd by rs.1000/-. How it happend? How the complaint was leaked? And who is responsible for my loss? My cell no is [protected]
                                Sms from my bank is withdrawl of inr 1, 100 ac xxx738499 draw the pos id bdr00001 on 20/08 at 19.18.58 kindly see in to matter. How can i get my amount
                                Aug 20, 2017
                                Updated by Rajendra Jinde
                                the same thing happened in case of my son.
                                Aug 20, 2017
                                Updated by Rajendra Jinde
                                my son's account was debited by Rs.1000/- and mentioned in message as your a/c is debited INR 1000.00 on[protected]:25:05 A/c bal is INR 245.80 Info: PUR/Olacabs PAYU ASPIN/Gurugram//Seq No.[protected]
                                My client transferred Rs.300/- via order number [protected].at 2.30 PM on 17th August 2017.
                                Paytm Cash shows SUCCESS at the client's screen, with payment details as
                                CC Transaction No. 8768633
                                But the amount is not credited to my account even after 48 hours.

                                deduction of balance from my account and from my son's account - Comment #2824336 - Image #0
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                                  R
                                  Rajendra Jinde
                                  from Savantvadi, Maharashtra
                                  Aug 20, 2017
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                                  Address: Kolhapur, Maharashtra, 416115

                                  Honorable sir, i have posted a complaint regarding the payment of my dues before on month back on 21/07/2017. But the paytm has not taken any consideration or contact to me hence hereby i am requesting paytm to contact me as early as possible. Presently i am not having 4g hand for daily communication. Waiting for you payment against my complaint. My cell no. Is +91 [protected]/[protected], my name is rajendra jinde
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                                    mahesh8522
                                    from Siddipet, Telangana
                                    Aug 20, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 502032
                                    Website: www.paytm.com

                                    Hi team,

                                    I have ordered for apple iphone se 32 gb (Gold) on 4th aug 2017 and received product on 5th aug 2017. At the time of placing the order i have not entered promo code, so i have called customer care on 5th aug 2017 early morning around 7 am and requested for the cancellation of the order as i have not entered promo code. Customer care executive asked the reason and mentioned the same, he assured that he will mention the promo code "phonese" so that i will get cash back. But till now i haven't received any cash back and called many times to customer care, till now there no resolution. Please do the needful.

                                    Thanks
                                    Mahesh
                                    [protected]
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                                      sunny agarwal13
                                      from Bansgaon, Uttar Pradesh
                                      Aug 20, 2017
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                                      Website: paytm

                                      Reg. Mo. No. [protected] i have placed my order my order no. [protected] with rs1175+ 405= 1580 /- on date 10 august 2017 after received my order i have not received cash back money refunded in my paytm cash account. I called to your customer care executive but he did not respond to my satisfaction please be quick to refund my monet i my paytm account. Hope for positive response. Sunny
                                      pls help me. i get the same answer from paytm care which is unsatisfied i applied promo code still they didnt gave me cashback for my order . please help me
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                                        Harsh Madaan
                                        from Bathinda, Punjab
                                        Aug 20, 2017
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                                        Address: Patiala, Punjab, 140401
                                        Website: [email protected]

                                        Dear sir/ mam,

                                        I have purchased 2 i phone 6 32 gb space gray but i don't have received. Cash back from paytm mall if there is no cash back on that phones kindly return the product and return my money back in my paytm wallet. Also i am very disappointed with that kind of poor services with your customer care center.

                                        My contact no is +91 [protected]
                                        Harjinder madaan
                                        Reliance jio infocom.
                                        +1 photos
                                        I have also faced the same issue. What is next on this? Did you got any chance to talk to them?
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