PayTM Mobile Solutions Complaints & Reviews

Bought apple ipod cable worth 250 rs with the Order No. [protected] on 6 th july 2018, received defected piece and sent for refund, even today i didnnot received my refund its already 2 nd august 2018, , even not any single message from them, tried lot more times to contact them no use, i dont know weather this is this geniune company or fraud one .

Order no.[protected] isme cashback nahi aaya hai firsttimeluckey ka, iske pahle mai paytm care se baat kiya tha to wo bole the aapka purana order jo failed ho gaya tha, uske alawa ek fresh order karo, to cashback mil jaiga, (Promo code to use hi nahi hoga kyoki pahle ek order failed ho gaya tha is karan) mere ko cashback chahiye mere order ka... Wo care wala 78826708 ye ticket id diya tha..

Hi Team,

This is regarding my paytm mall order which has not been shipped yet and today was its delivery date and it has not been shipped by seller. My order id is [protected]. I am not able to track my order. So please reply to my email as quickly as possible. So guys let me know status of my order. Contact that seller or whatever you guys want to do. I want my oder to be delivered ASAP. If you guys want this email to be copied to consumer helpline i can also do that.

Thanks and Regards
Pulkit Kochhar

I have not ordered any thing from paytm mall since your first order is free but as I apply the promo code of firstitemlucky it's error of its avail for first order n if your not charging any money for shipping then y when I'm about to confirm payments show shipping charges plss present the product with all the information thank you

Purchased mobile from paytmMall app on 30.07.2018
Made payment online
01.08.2018 received msg : Cancellation Process Initiated

Called customer care service on 24x7 helpline[protected]

According to them Stock didn't exist and still they sold unavailable product to me. I verified on there portal once again to my surprise still the same product is available. To this I got answer from customer support team you will have to book it once again and pay again.
I requested for refund so that I can book same product once again. They said I might get refund after 14 working days and there customer support team will contact me within 72 hours to initiate refund process.

I requested give me everything whatever you been saying in written so that I will feel paid amount is secured and its not any SCAM

They refused any mail stating refunds details. what i received is "I understand that you are waiting for a resolution on your concern regarding Order XXXXXXXX of XXXXX GB (Lunar Grey). We are working on your query and will update you soon."

No invoice is provided.

Respected Sir,

Before 2hrs i am train booking but not book on this train Ltt to TBM on 6th Oct. 2018 ..
so Please help me my payment
Transaction Description -- INB/[protected]/PAYTM MOBILE SOLUTIONS PVT
Transaction ID : [protected]
Please Deposit it me on my account Axis Bank, Worli Branch
ARACHELVAN ASHMELLA
A/c. [protected]
Please call me urgently Mobile [protected]

I recharge my mobile no[protected] for the amount of 179 according 125 cash back offer but it not include in third one recharge of mobile number it still showing u have two more recharges to done for 125 cash back please take some action
i need your coperation to solve that issue.

Order Number: [protected]
I ordered the product on 4th July 2018. the courier partner was BlUEDART.
He never delievered the product to me. But the product status is seen as delievered on 13 th july. I raised complaints in paytm and Bluedart courier as well, but issue is not resolved. They just reply will look into the issue, but never back with any updates. They could easily track who took the parcel and enquire the person about theproduct, but not taken any action.

Not sure how to get the product or my money back.

I would like to close and delete my paytm account permanently. I have sent them a request. However, they are not deleting my account. They have absolutely no respect for a customer's requests. I request you to kindly help me close my paytm account perma

Hi team,

I was recharging the my dish tv account for 209 rs but the amount was deducted from my account but the transaction was not successful. Even the amount is not yet received back. Kindly check and help.
My email id - [protected]@gmail.com

Below is transaction details from icici bank-

Reference id[protected]

Transaction typetravel card/ currency notes

Debit account[protected]

Transaction date (Dd/mm/yyyy) 22/07/2018

Transaction amountinr 209.00

Remarks[protected]dish infra services

Transaction purpose

Transaction statussuccess

Beneficiary/biller paytm mobile solution

This is detail from dishtv

Ransaction amount : 209.00

transaction date : july 22, 2018

payment id :[protected]

consumer code :[protected]_dishtvapp

bill reference information : ur22-07-18ro[protected]

Dear paytm team,

I have placed 2 order on paytm below are order number,
1) [protected]
2) [protected]

Above both order got dispatched and while getting update on tracking details suddenly we show "cancel initiated" where we have not cancelled order.

After contacting customer care they said reason like they have made your account "flat" what does it mean? - we dont understood and said they will contact you after 72 hours and refunds will be initiated later.

So is this paytm using customer money and earning interest?, or why paytm didnt called up before and informed?, we have used just of having trust on paytm. We need solutions as early as possible.

Kindly reply us as soon as possible.

I pay my electricity bill.and bill amount debit from my bank account.i would complain if my refund not give me.i complaint about paytm company.give me my refund of electricity bill amount.i complain to the paytm company.you refund me my amount which cut from my bank account.i pay my bill through paytm but this time my bill not be complete.i would complain paytm company.
Thank you

I pay my electricity bill.and bill amount debit from my bank account.i would complain if my refund not give me.i complaint about paytm company.give me my refund of electricity bill amount.i complain to the paytm head.

My Paytm No: [protected].
When want to transfer my money from Paytm wallet. A message appears that your kyc is not submitted. So I tried to submitting my documents since 1 month but there is a message appear every time on paytm app athe “There is some thing wrong” and then kyc not succeeding. I called so many times on their their number but they alway ask me to set up new password or give last 4 digit of Wallet Txn ID. A “Wallet Txn ID“ I given but every they told me that this is a wrong id. So I feel that these Paytm people doing some suspicious things to maintain there balance by harrassing our Indians.

On 28th july, i was making a transaction of adding rs.1559 on paytm wallet. But first time the transaction showed failed on paytm. I tried again and this time it was successful. But when i checked my bank account. The amount has been deducted twice
Then i tried to transfer the paytm wallet of rs.1559 back to my bank account and it got deducted from the wallet but still not added to my bank account. It's been more than 3 days and i still don't know where my rs.3118 is. Pls take action.

I have order an item. Amount debited from my account but order not confirmed. I called customer service of paytm and they told me install the bhim app and linked with paytm. After that they ask me my debit card number and account number. After that rs. 16343 debited from my account. They told me this is my bank account problem. And also told me to give another account number and debit card number. I give my wife's bank account number and debit card number. After that rs. 51800 debited from that account. But any amount is not showing in my paytm account. I told him to transfer the total amount in my paytm account but they denied.

Booked ticket on irctc using paytm amount debited inr 4125 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking.

On 27/07/2018 I recharged my dish Tv for three months for Rs. 1380/- My online Dish TV recharge for Rs. 1380/- on 27/07/2018 vide transaction ref. INB/[protected]/PAYTM MOBILE SOLUTIONS PVT. has not been credited. The recharge was not done though, amount has been debited from my bank account. I got message from bank regarding deduction of Rs. 1380/- from my bank account but recharge has not been done.

I added money 10000 in my paytm wallet. I then transfer it to my hdfc bank but it didn't come in hdfc bank and again I send 10000 in my paytm wallet and refund it to my SBI bank but it is showing pending. From many times I m trying to do but it is not going to my any one of the account. So I want to know where is my 20000 money gone.

I'm a merchant on paytm business having registered mobile no [protected].
On 23rd July I received total cumulative collection amount 13530 through qr code scan.

But total 1030 amount is received in my saving account linked to business app next day.But rest 12500 I have not received in bank account though it's showing that amount already transferred with bearing a UTR number Citin[protected].

But I have only received 1030 rupee which have UTR no[protected].but not the money having UTR no [protected]. Screenshot already attached.

Please look into this matters and solve the issue. I've contacted the customer support of business numerious timesbut they are of no use, even they can't find the amount received in my business desk in 23rd July.

Please solve the issue I'll be obliged.

Thanks smrutiranjan Dhal
Business desk reg mobile no- [protected]