Paytm Mobile Solutions — payout of 12500 not received in bank account linked to paytm merchant account

Address:

Bhadrak, Odisha, 756117

I'm a merchant on paytm business having registered mobile no [protected].
On 23rd July I received total cumulative collection amount 13530 through qr code scan.

But total 1030 amount is received in my saving account linked to business app next day.But rest 12500 I have not received in bank account though it's showing that amount already transferred with bearing a UTR number Citin[protected].

But I have only received 1030 rupee which have UTR no[protected].but not the money having UTR no [protected]. Screenshot already attached.

Please look into this matters and solve the issue. I've contacted the customer support of business numerious timesbut they are of no use, even they can't find the amount received in my business desk in 23rd July.

Please solve the issue I'll be obliged.

Thanks smrutiranjan Dhal
Business desk reg mobile no- [protected]