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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 220

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M
Mvlakshmi
from Manuguru, Telangana
Mar 5, 2018
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Address: 533004

Sir,
I have paid an amount of Rs. 6999/- for purchase of Redmi 5a mobile to Star Net Technologies on.[protected].
The amount was paid by me through Paytm by swiping my Andhra Bank Debit Card.
A message received from Paytm on 11th January 2018 that the payment is successful and the Order ID is 296.
Another message Received from Paytm on 18th January 18 reporting that Payment of Rs 6999/- to Star Net Technologies has failed and the money will be credited with in 7 to 14 working days.
I have contacted the Bank made a complaint. The says the amount paid the Merchant on 20.01.2018.
Till this date I have not received any Mobile or Money to my ANdhra Bank Account.
The Paytm also not responding to my complaints.
I request you to look in to the matter and see that my amount is returned back to my account.
With Regards,
MSSARMA
5th March 2018.
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    D
    Dev Yadv
    from Narnaul, Haryana
    Mar 5, 2018
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    Address: Gautam Buddh Nagar, Uttar Pradesh
    Website: paytm.com

    I tried to add money Rs 100 to my paytm wallet on 21feb 2018 .But the payment failed(as shown by paytm application).
    I tried again but still it failed. Somehow later Rs 200 was debited from my Bank Account in favour of paytm, but only Rs 100 was added to my paytm wallet and
    the other Rs 100 was neither added to paytm wallet nor bank account.
    I complained to both Paytm and my Bank
    but my problem was not solved even till today March 5 2018.
    The money is not refunded even after 14 days as said by Bank officials.
    Important details for the transaction is-
    Order no.- [protected]
    +1 photos
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      A
      adarsh goud
      from Hyderabad, Telangana
      Mar 5, 2018
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      Address: Ranga Reddy, Andhra Pradesh, 500039

      Sir plz transfer my money to my bank account I'm asking from 18Th onwards anyone was not caring...customers which was scanned was not transferred in my account and the amount was around 7000, I'm begging u to give my money ...we are low class people, 7000 was very huge amount for me ..plz give my money plz ..my mobile num is [protected]
      And also Paytm registered mobile number also that one only
      View replies
      Still they didn't took my complaint
      Reply
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        F
        Fareeha Khan
        from Muzaffarnagar, Uttar Pradesh
        Mar 5, 2018
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        I want to complaint for an account on paytm . The page is on instagram named everything_store00. I had ordered cosmetics from there and the person named ria on paytm asked me to make a payment on his paytm account.. After the payment being made that man blocked me from the instagram page and i have not even received the product or the cash back .. I need the paytm unit to kindly interfere in the matter so that i get my money back and take some strict action regarding this page so that he is unable to continue with such frauds in the near future.. Thankyou.
        +1 photos
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          S
          Shrikant Chandrakar
          from Gidam, Chhattisgarh
          Mar 5, 2018
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          I have transfered money from paytm wallet to my personal Bank Account (Return to Bank). But Money is Deducted From my Paytm Wallet but amount is not reflecting in my bank account.
          transfered Date from Wallet to Bank[protected]
          and[protected]
          Please kindly resolve My transaction issue as Early as Possible and Please find the attachment of Acknowledgement copy which is Generated By Paytm

          regards
          Shrikant Kumar Chandrakar
          Email-DR.[protected]@GMAIL.COM
          Mob-[protected]
          +3 photos
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            M
            Maddineni Pranith Srujan Roy
            from Guntur, Andhra Pradesh
            Mar 5, 2018
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            Website: www.paytm.com

            I have booked tickets on irctc and paid debit card with paytm gateway but later i cancelled the tickets. Irctc refund history says amount re-funded and is sent to paytm-ag on 28 feb 2018. But it is 5th march 2018 and still money is not credited to my account. The details of cancellation are attached in the photo. I have found that there are many people with the same issue so i request you to take action against this paytm payment gateway.
            +1 photos
            View replies
            I had fixed deposit the amount in the paytm bank and I am trying to redeem the amount from the fixed deposit but the money is not getting transferring to the savings bank account and it is showing that there is a problem with the bank partner

            paytmag - irctc ticket amount not credited to bank account - Comment #3027360 - Image #0
            paytmag - irctc ticket amount not credited to bank account - Comment #3027360 - Image #1
            Reply
            Within 3 days Rs.200 missing from paytm wallet. Transactions are also not visible.kindly help.

            On 25th feb balance was Rs.250

            paytmag - irctc ticket amount not credited to bank account - Comment #3027453 - Image #0
            Reply
            As per RBI guidelines,
            Today there should be no charges would take by paytm for sending wallet balance to bank.
            But however they are charging for it.
            Paytm mob. No [protected]
            Name-SUMIT KUMAR YADAV
            Reply
            My paytm account no.is [protected]. I paid my electricity bill through this account but payment deducted from my account twice and my order no. is [protected] and now paytm team does not give any response to my email and call.
            Reply
            I am Visited 3 or more petrol pumps in balanagar and idpl area its located in Hyderabad Telangana all Petrol stations employees are saying paytm is not working for petrol why the are showing Paytm Accepted Here.
            Reply
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              K
              kumarnitinsingh
              from Kishanganj, West Bengal
              Mar 5, 2018
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              Address: 843315
              Website: Cyber Cafe

              My a/c no. [protected] from 27/02/2018 transaction id-[protected] 00:20:49 pm bala nce available mine a/c but money send fromtransaction id-[protected] 01:17:26 pm from payment failed order no.[protected] does not my a/c available balance provide to me. National consumer docket no.[protected]/03/2018 registered complaint and send my email id - [protected]@gmail.com report from nodal officer email [protected]@paytmbank.com but does not balance returned provide & kyc aadhaar link approved mine a/c no.-[protected] & [protected]
              Thanking you
              Kumar nitin singh
              Mar 05, 2018
              Updated by kumarnitinsingh               immediately Taken Action to You Sir.
              View replies
              What is this i cant send any fund to other. And you are not attending any call. Help me

              immediately kyc approved link from aadhar card - Comment #3027308 - Image #0
              immediately kyc approved link from aadhar card - Comment #3027308 - Image #1
              immediately kyc approved link from aadhar card - Comment #3027308 - Image #2
              Reply
              My UPI number is[protected] given complaint aginst refunding of amount but i dint received still let me know the status for the same
              Reply
              I have not not anything but paytm has cut my money from my account
              Reply
              My ID and password incorrect for forgot for my Id block so please my paytm open
              Reply
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                Q
                qwerty_09
                from Delhi, Delhi
                Mar 5, 2018
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                Address: Chandigarh, Punjab, 160047

                Hi,

                My name is manpreet kaur and i have initiated a recharge via paytm on 17 jan, 2018. The amount got deducted but recharge does not get processed. However i was expecting that amount will be refunded to my amount but that does not happened.
                I am expecting that amount should be refunded to my axis account through which i had done the payment.

                Expecting a quick response from your side.

                Thanks,
                Manpreet kaur
                +1 photos
                View replies
                I ordered a product on paytm and my product is delivered my i didn't recieve my cashback. For this i contacted paytm multiple times but paytm didn't respond.
                So plz help me...
                My order no-[protected]
                Contact no-[protected]
                [protected]@rediffmail.com

                amount deducted from account but recharge is not processed - Comment #3027443 - Image #0
                Reply
                Subject: Cancellation order refund money
                My paytm number is [protected]
                I shopping or order and payment this for paytm mall but some reason i cancel my order now after 4-5 days paytm not send my cancellation money as refund money.
                Please give me my refund for cancellation order
                Reply
                I ordered an Earphones on 23 February And delivery date of this is 18 march...its nearly One month.Due to delay I wanted to be cancel the order but but it doesn't have cancellation what can I do?
                Reply
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                  A
                  aanshunique
                  from Borsad, Gujarat
                  Mar 5, 2018
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                  Website: www.paytmbank.com

                  With due respect i want to say that i am ashutosh tiwari i have my account in paytm payments bank and in uco bank i transferred amount of rupees 3500 from paytm payments bank account to my uco bank account but that amount is not credited in my uco bank account but debited from my paytm bank account kindly help me please
                  My paytm payments bank account number
                  [protected]
                  Uco bank account number
                  [protected]
                  Transaction i'd - m321888
                  Imps reference number[protected]
                  My email id
                  [protected]@gmail.com
                  +1 photos
                  View replies
                  Hello,
                  I tried to revert money from wallet to account. Total amount Rupees 5900/-. Also tried to contact paytm customer service but not conected with reprecentive. Please look into this issue. Screenshot of transaction attached below.

                  Regards
                  Ashish Paranjpe

                  fraud done by paytm payments bank amount is debited from my paytm payments bank account but not credited in my uco bank account - Comment #3027296 - Image #0
                  Reply
                  I have added 10000 to my paytm and the money has transfered back to the bank but i have not got the money to the bank

                  fraud done by paytm payments bank amount is debited from my paytm payments bank account but not credited in my uco bank account - Comment #3027434 - Image #0
                  Reply
                  I had bought kurtis through jabong and pais through paytm. But paytm took the money and not giving to jabong. Jabong cancelled my order and now paytm is not refunding my money of Rs. 697. Kindly help

                  fraud done by paytm payments bank amount is debited from my paytm payments bank account but not credited in my uco bank account - Comment #3027440 - Image #0
                  Reply
                  Recharge of Rupees 1000 is done of my play store due to mistake ..please give me a money of recharge
                  Thank you
                  Reply
                  I am unable to login in my paytm account and I also had forgotten my password
                  Reply
                  Hlo.
                  In my account on 10/2/18 customer paid 609/rs.
                  But neither showing nor added in my account. Even I got msg that time from Patty.
                  Reply
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                    S
                    Sushant Singh Chouhan
                    from Aurangabad, Bihar
                    Mar 5, 2018
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                    Address: East Singhbhum, Jharkhand, 831007
                    Website: irctc.co.in and paytm.com

                    As i have cancelled ticket on Irctc 18/02/2018 and it is showing that refund has been made to paytmsdk but i have not received any amount as the transaction was made through debit card through paytm gateway.Kindly revert back as soon as possible i am attaching the relevant transaction id with this complaint.
                    +1 photos
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                      T
                      Thejas U P
                      from Vijayawada, Andhra Pradesh
                      Mar 5, 2018
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                      Address: Mysore, Karnataka, 571105
                      Website: Paytm.com

                      On march 1st i used paytm wallet to pay for flight tickets on airasia website using my debit card. The booking was cancelled due to non payment and it was confirmed by the payment gateway of airasia. But the amount ₹3470 was debited from my bank account attached with paytm wallet despite the transaction being unsuccessful.
                      The sms about the deduction have been received and i have attached a screenshot of it.
                      I waited for 4 days hoping that it was some technical glitch and the amount would be refunded but i haven't recieved any refund, the query raised with paytm customer care support through paytm app has not been addressed.

                      Paytm wallet -[protected]/[protected]@gmail.com

                      So i want to know what needs to be done and when will the money credited back to my account?
                      +1 photos
                      View replies
                      I have done my payment but not get a recharge . paytm is the worst app. the numbers are not responted c c reps. even not getting mails.

                      transaction failed but amount not debited from my account - Comment #3027324 - Image #0
                      Reply
                      Money has been deducted from my bank account
                      But my friend didn't receive money
                      Reply
                      HELLO,
                      I HAVE ORDERED A PIZZA on 17th Feb, 2018 FROM DOMINO'S WORTH rS. 470 AND I HAVE PAID THROUGH Paytm. i got 300 discount as late delivery for my order which is return processed by dominos to paytm. but till the date i have not getting my 300 RS back to my account.
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                        S
                        Shubham sharm
                        from Qadian, Punjab
                        Mar 5, 2018
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                        Address: Pathankot, Punjab, 145001

                        I sent money to a person by paytm qr code... I sent him amount and now he is missing.. I could not able to find his address or paytm number through qr code..
                        Even i am not saying to refund my money because it is hard for you to do that. But i am expecting a help from paytm to find that person for me..
                        I have his wallet txn. No.
                        His qr code...
                        +5 photos
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                          H
                          Hardip Chaudhary
                          from Ambala, Haryana
                          Mar 5, 2018
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                          Address: Hisar, Haryana, 125001

                          Hello, my name is hardip chaudhaty and i have bought galaxy s8 from paytm mall offering cashback of 10, 000 and yet cashback is not credited into my wallet and my limit is not complete means the limit is 20, 000 per month n i barely used 3, 000 my order id. Is - [protected]. The mesaage shows that the cashback will credit into paytm wallet within 10-12 days and here i am, my product is delivered yet the i am facing problem with cashback with a huge amount of 10, 000
                          +1 photos
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                            M
                            Mohammed shahul
                            from Ongole, Andhra Pradesh
                            Mar 5, 2018
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                            Address: Bangalore, Karnataka

                            Hello team,

                            I had 100rs in my patym wallet so thinking that i recharge 50rs to the number [protected] on 2nd march at 22:23hrs. I got a message from my icici bank stating that congratulations! You purchase for rs 250 cash back on voucher worth rs 5000 is successful from big bazaar.

                            How system can do this wrong debit from my account via paytm?

                            Dc transaction #[protected], amount rs 4948 and total amount is rs 5050.
                            My register mobile number [protected] for you reference.

                            Listen i did not purchase any vouchers, kindly investigate and credit my amount back to account..

                            Regards
                            Mohammed shahul.
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                              M
                              Mahendar budde
                              from Manuguru, Telangana
                              Mar 5, 2018
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                              I am doing the upi transcations daily through paytm.in my account 300 rupees balance is available on 28/2/2018. While doing the transaction it shows you transcation successful but the successful amount is deducted from my account and it is not added into my account and on 3/03/2018 while doing transaction 50 rupess deducted and on 4/03/2018 at 10pm 100 rupess is deducted so please check the transaction history and refund the amount as soon as possible.
                              Regards from,
                              Budde mahendar.
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                                D
                                Dinesh Korupolu
                                from Bengaluru, Karnataka
                                Mar 4, 2018
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                                Address: 560095

                                I have purchased a phone 10 days back from my payton account. Mobile number is [protected]. Still now i have not received the cash back which is promised to me that is 2000 rupees. Your customer care ppl are pathetic and call never gets connected to customer care. Feeling regret to purchase in paytm. Plz help in resolving my issues.

                                Regards
                                Dinesh k
                                [protected]
                                [protected]
                                View replies
                                I made a transfer of 100 rs from paytm using upi txnwas successful but I did not receive the 1000 cash back please check the screen shot and do needful

                                cash back problems - Comment #3026753 - Image #0
                                Reply
                                Sir.
                                Dated[protected] i Recharge my idea number [protected] at Rs 398 in your paytm. Recharge amount was deducted in my bank account but my mobile number recharge is not done. so please refund my my amount immediately.
                                My bank account number is Karnataka bank-[protected].
                                Thanking you.
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                                  S
                                  sumit987654321
                                  from Mumbai, Maharashtra
                                  Mar 4, 2018
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                                  Address: Mumbai City, Maharashtra, 400054

                                  Dear sir/madam,
                                  I would like to inform you that somebody has misused my above noted paytm a/c on 10/02/2018 vide transaction id-[protected] & [protected]. Informed paytm management as well as police station santa cruz west. (Mumbai). After several follow up i received only rs114.40 from [protected]@paytm.com and they are instructing me to take legal help for balance amount from the receiver [protected]. I am also attaching herewith the reply received from [protected]@paytm.com
                                  Hence i would like to request you to kindly take appropriate action against paytm management to recover my amount misused for fraudulently.
                                  Thanking you
                                  Sumit suman
                                  View replies
                                  Sir i have paid electricity bill on Bill Payment for Gulbarga Electricity Supply Company Limited (GESCOM) [protected], but i wont recive cash back sir, , , ,
                                  i cant able to reach you still regarding the above issue, , , , so pls call me to this number my number is [protected] immediately as soon as possible sir, , , , ,

                                  paytm wallet fraudulent transaction - Comment #3027023 - Image #0
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                                    C
                                    CA Debesh Gupta
                                    from Dehri, Bihar
                                    Mar 4, 2018
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                                    Website: Paytm

                                    I made recharge of Rs.399/- theough Jio app on 11th Nov. 2017. The recharge didn't take place but the money was deducted from my account. The order no. is JPT[protected].
                                    As the Jio validity was expiring i made another recharge on 13th Nov.2017 for Rs.399/- again which was successful. But it is very unfortunate that the amount deducted for the failed recharge has not yet been refunded to me. The contact no. for complaint that you display is always out of service requesting to call later. I am very frustrated with the malafide intentions of Paytm.
                                    If my issue is not resolved forthwith i will take it up with ombudsman and will start a campaign against Paytm on social media by similarly aggrieved people.
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                                      I
                                      ImTamal
                                      from Kolkata, West Bengal
                                      Mar 3, 2018
                                      Resolved
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                                      Resolved

                                      I added rs. 3, 200 into my paytm wallet from my zaggle kuber rbl gift card on 02/03/2018 at 09:08 am. On 03/03/2018 at 02:05 am i accidentally clicked on 'return to bank' option and instantly rs. 3, 200 debited from my paytm wallet and said 'paytm has refunded rs.3200.00 to your bank (Transaction id: [protected])'. But still now no money refunded to my zaggle kuber rbl gift card. Please do me the needful as soon as possible, this money is very important to me.
                                      +1 photos
                                      Mar 5, 2018
                                      Complaint marked as Resolved 
                                      Today 05/03/2018 morning, I got my Refunded money back in my Zaggle Kuber RBL Gift Card. Thanks to Paytm Support Team. Great job, no issue now.
                                      View replies
                                      Amount is deducted from my paytm bank account but the beneficiary didnot recieve the money.please solve the case. Transaction happened on 1March 9.42am of amount 6000...please refund the cash

                                      return to bank issue - Comment #3026761 - Image #0
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                                        S
                                        saggiibro
                                        from Mumbai, Maharashtra
                                        Mar 3, 2018
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                                        Address: 324008

                                        Regarding to the kyc process kindly shut down your company as soon as possible because it is useless and the procedure is not compatible to the users, paytm will fall in the future this is happening and it will not take long until this kyc will take you down, your scheme are full of a crap.

                                        Thank you,
                                        One of yours obedient user ansh rathore (Mogli)
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