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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025

Complaints 20048

Resolved

1743

Unresolved

18305

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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PayTM Mobile Solutions reviews & complaints page 219

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Address: Morena, Madhya Pradesh, 476001

Website: Paytm

Maine kuch paise transfer kie the kisi other ke accont mein but vo av tk use received nhi hue h 8 din ho gae what a means yr wht a service pls this transfer is will successful till today other wise pls refund my money urgent mein bahut use krta hu vese to paytm ko but agar is trah se problm aayegi to m use krna band kr dunga parshan ho gya enough then

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I want to know about why chocolate not deliver in rohini sector 3 delhi-110085. I am love chocolate. Every time u give me chocolate i have it without any circumstances. Chocolate is one which remove stress easily. Chocolate is best. Without chocolate my head starts paining.
I am a board examinee.
Give speedy reply to me.
Hope you hear as far as possible

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Address: 562149

I'm done one mobile recharge from Paytm on Saturday (03/03/2018).
I'm purchased on the recharge amount 398/- but it's credited only 249 . The 398/- debited from my account.
I'm try to contact with Paytm but they are not responding properly.

Reference:-
Order number:- [protected]
March 03 2018 at 05.32 pm

Please do the needful

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Address: Chennai, Tamil Nadu, 600042

I recharged my broadband bill today through PAY TM mobile wallet. Without any notice to me, Pay TM added a Reliance home burglary insurance product and deducted Rs 15 along with the bill. I never asked for any insurance, and the app did not indicate that anything unwanted is added to my bill. There was no way to contact Pay TM and make them revert the extra charges. I want to cancel the unauthorized billing and my money refunded with an apology.
My Pay TM account number is : 879406

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Address: Hyderabad, Andhra Pradesh, 500068

I am being facing the problem of money transaction since I have updated the app and my account. The transactions made by me and for are all failed every time . I have made many transaction thru upi I.e., thru Tez app. Every time it shows error in the transaction. Please kindly make sure that you resolve my issue regarding the transactions made thru tez. I have linked my Paytm payments bank account to Tez and I am unable to make the transactions.

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Address: 507115

Hi My self Anish,

My business is running shop, we taken paytm business account, From my vendor we received amount to my paytm business account but still it not came to my bank .How caan i run my business if paytm delayed from from 10 days.

My complaaint id in paytm is 02609800.

I'm fighting with paytm agents from 26th feb but still my problem not been resolved.

Please release my amount from paytm.

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Address: Bhiwani, Haryana, 127306

Sir,
Sir i book a ticket and payment made powered by paytm but my transaction is failed. My bank was deduct my balance... bz my PNB bank makes payment to paytm so i Request to you plz refund my balance...
And you castomercare services is poor bz they can't take calls
Your service is extremely poor. If i cant get solution i file cout case...

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Website: paytm app

On 4/3/2018 that's on Sunday this issue arises
as i needed money immediately so i took loan of 2700/- from Slice pay app through PayTM after that i paid 400/- to my friend later on app is showing to upgrade K Y C as per RBI regulation and i upgraded K Y C on 5/3/2018 in the evening later issue arises that even i'm having 2252/- in Paytm wallet balance it is showing nil while transferring to other wallet and banks also and for transferring it is showing add money to wallet .please resolve these problem?

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Address: Kolkata, West Bengal, 700049

My old number which was also my paytm number was blocked. Hence the paytm wallet worked but since kyc became mandatory for doing any shorts of banking, I was unable to do kyc as the otp wont reach. I went out to them via messages but there was no response. I would like to change the number to my new working number.

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I pay my electricity bill. Bill payment successful but case back not received.
January 10 . 2018.
Transaction no. [protected]
Order no. [protected]
Bill payment for Dakshin Haryana Bijli vitran nigam ltd. App show by promocode me 300 rs case back but I not received it.
From.
SHELENDER KUMAR
MANDI ADAMPUR
Hisar. Haryana
125052

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.paytm.com

Dear sir,

This is to inform you that paytm has been grabbed money from my wallet and they were not giving me back.i have added money in my wallet and still they were not responding.the customer care promised that they will give my money back but now they are ignoring.

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Address: 577133

I have transferred 6000 money to my friend account but it is not got to him but paytam is showing the amount is transferred to him where the bank tnx id [protected] plz do something about it. The is also no customers care number to call and about issue. Please transferred the 6000 money to my friend account. I have waited for many hours. Plz sir send my money to my friend account or please refund the money to my wallet or account. Please give me a reply fast or messages me about this issue. My number is [protected] or [protected].

Mar 6, 2018

Complaint marked as Resolved

I has not resloved the problem but also it is showing that it is resolved I have not got my money back. Plz do something to get my money back

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A

Amogh Dudhwewala

from Kolkata, West Bengal

Mar 6, 2018

Related to transaction I'd [protected] train booking from hwh to Dhanbad on 26 Feb 2018. Amount of Rs 1633 was deducted from bank. However ticket has not been booked yet. Kindly revert the money back as soon as possible

M

MUNAZIR MANSOORI

from Haldwani, Uttarakhand

Mar 7, 2018

I have transferred 11000 money to my friend account but it is not got to him but paytam is showing the amount is transferred to him where the bank tnx id [protected] plz do something about it. The is also no customers care number to call and about issue. Please transferred the 11000 money to my friend account. I have waited for many hours. Plz sir send my money to my friend account or please refund the money to my wallet or account. Please give me a reply fast or messages me about this issue.

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I have booked a ticket on 02-03-18 in rjpb rajdhani (12309) and after an hour i cancelled it. Now i have checked my irctc account there my refund has been sent on 05 march but i did not get my refunded amount in my account. I made the payment through sbi debit card paytmsdk. Total amount has to refund (Rs.2270). Now when i will get my refund?? Plzz send it to my account asap..

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Address: Sundargarh, Odisha, 769042

Website: paytm.com

With deep regret and pain i state that in accordance with the paytm kyc procedure, i connected my aadhar with the paytm account on[protected] at pk store in koel nagar ab chowk near tarini mandir. But after the process they forced me to pay rs. 50, this amount was coercively and unauthorizedly collected.
The linking of aadhar is a scheme of the company and its customers should not bear the burden. Hence i write to you this complaint seeking redressal of my problem. Hence i request you to not only refund the money but also cancel the permit of the above mentioned shop's licence to carry out this job.

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Address: Rohtak, Haryana, 124001

I have purchased Senheiser earphones on 2nd June 2017 and yesterday when i went to Senheiser head office they told me that product is fake. They have also given me documented official letter stating the reason.
No satisfactory response has been given by Paytm.
My Order id is [protected] and reference number is 54779768

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Dear team

I paid my electricity bill with amount of 7520 and order id is [protected] and nb transaction no is 38820669 and consumer id is r63sd460395x. I make this transaction on 5 march 2018 and balance is debit from bank and paytm is still pending showing wait for operator confirmation. Yesterday was last date for this bill and now who will pay late fees. I pay this bill paytm to same time but family is going to punish me. And i also not able to cancel the payment.
Please solve this problem please please please.

Thank you.

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A

aryanstar99

from Mumbai, Maharashtra

Mar 6, 2018

I bought a product on paytm of Rs.405. Thereafter i cancelled the product but paytm refunded only Rs.205 in my wallet.
Plz look on the issue.
My order id-[protected].
Contact no-[protected]
[protected]@rediffmail.com

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Address: Hyderabad, Andhra Pradesh, 500039

Website: Paytm

Hi i'm prasanna kamar,
My friend has done a transaction of 2900 to my paytm money bank from sbi through instant payment services (Imps).

But the money was not credited to my paytm money bank account. Initially he sent 100 transaction successful but when he done another transaction of 2900 money was deducted but not credited to my paytm bank account.

Email:- [protected]@gmail.com
Mobile no:- [protected]

Mar 6, 2018

Complaint marked as Resolved

I got my money to my paytm payment bank account

Mar 06, 2018

Rajasekarmca1114's response Wallet balance is stucked in wallet. Kyc team is not working and verification slow. Nat satisfy your service

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R

Rajasekarmca1114

from Chennai, Tamil Nadu

Mar 6, 2018

Need transfer amount paytm wallet to account

N

Nihal Sayed

from Indore, Madhya Pradesh

Mar 6, 2018

Hi I had transferred a amount of 4261 from Paytm to my account. It's not reflecting I'm my account. The customer care is of no use it keeps on saying wrong transaction ID.
[protected]

M

Mohammed Rameez

from Eluru, Andhra Pradesh

Mar 6, 2018

I'm Mohammed Elias yesterday I add 5000 to my wallet and then I send my wallet money return to bank. Till now I'm not revised my amount

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Address: Hyderabad, Andhra Pradesh, 500038

Website: paytm.com

I tried to add money to my paytm wallet on 05.03.2018 at 07:30 pm. Initially it shown under process but money debited from my bank but not credited to my paytm wallet. Later it shown the transaction failed even though my money debired from bank i contacted paytm they are not responding to my call they kept my call under hold for 26 minutes and disconnected my call. I raised a complaint on my paytm apllication but no reply from them

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Address: 795008

Sir, i understand used my paytm card on atm boot at kongba kshetri leikai imphal east for withdrawal of rs 5000 but i did not received the money from atm and the said amount is reduced from my account no.[protected] on 5 march 2018.
So, i request you to kindly check this and help me to refund the said amount
Your faithfully
Huirem subhash singh
Paytm ac no.[protected]

Mar 06, 2018

Updated by Huirem Subhash Singh Sir, I understand used my Paytm card on ATM boot at Kongba kshetri Leikai Imphal east for withdrawal of RS 5000 but I did not received the money from ATM and the said amount is reduced from ATM and the said amount is reduced from my account no.[protected] on 5 March 2018.
So I request you to kindly check this and help me to refund the said amount.
Your faithfully
Huirem Subhash Singh
Paytm account no.[protected]

Mar 16, 2018

Updated by Huirem Subhash Singh I am Paytm payment bank BC agent .But I not found for my sallery pay . Please help me.

Apr 06, 2018

Updated by Huirem Subhash Singh My Paytm for business qr coad is cannot recognised please solve me for my problem

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Address: Indore, Madhya Pradesh, 452010

Website: paytm.com

Hi,

I have added money to my paytm wallet yesterday which is still not reflecting in my wallet. Amount is very big and important to me. Payment was added last night around 7:28 pm. From then it is showing a status "payment confirmation awaited". I dont know from whom payment confirmation is awaited where bank has already approved the payment transfer. I want immediate resolution as the amount is big and required quick settlement. Customer support/care service team must immediately reach me by tracking my query reference no 54869836. Order no: [protected] is still seeking confirmation.

Mar 7, 2018

Complaint marked as Resolved

Money received.

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