PayTM Mobile Solutions Complaints & Reviews

Team paytm,
I've booked a flight and canceled that, the refunded amount i've transferred to my same bank from which payment was made but it is pending from 9 days.

The case was from 18th february and your team has already raised the issue but no fruitful result from your side though i've also contacted over phone also.

Wallet txn id:[protected]
Booking id:[protected]

I'm a frequent flier and if you guys are not able to resolve this issue then i'll be putting my money in danger by booking flights via paytm.

Kindly resolve this issue so as a customer i trust you as a service brand.

Rs. 642 (towards payment of BSNL bill EDCOR[protected] dt 06/02/2018 Account NO[protected] ) Shrusti Ch Naik along with Rs 15 towards burglar insurance premium ) total Rs. 657 was paid to Paytm (Order Id [protected] )dt 26.02.2018 11.57 AM ). The amount was deducted to SBI SME Branch Sambalpur Odisha Account No [protected] IFSC code SBIN 0009724 Bijayalaxmi Naik The amount has not been credited to BSNL account .

Please arrange to refund the amount or ensure credit of the amount to BSNLaccount.
Shrusti Cha. Naik MOb [protected]
E mail [protected]@gmail.com

I booked a railway ticket from irctc on 31 October 2017 from New Delhi to Kanpur in train no. 12582 for 28 February 2018, but on 21 February 2018 iIcancelled my ticket. According to the refund rule on the cancel ticket of irctc, refund money should be credit into my bank account within 72 hours on ticket cancellation but i haven't get.
In my irctc account it is showing that on 22nd February 2018, railway refund that amount to paytmsdk but it is not credit into my account. Detail is following:

Railway ticket booked transaction id: [protected]
Railway ticket pnr no.: [protected]
Cancellation id/ refund id: [protected]
Amount: 1110 rs.

This is my request to paytmsdk to refund my mentioned amount

Ajay : I placed an order online & made online payment through my S/Ac of ₹326 on 22 Feb. But i cancelled that order & i asked them for my refund they said we already refunded ur money on 22 Feb but my account is not showing any credit of ₹326 on 22 feb. The reference no. Is - 74678448054000004216240.
Account no.[protected]
Make-up Ajay Anand
Adress- 779 Sst Nagar
DOB-5/12/1995
Plz help me out

Resp. Sir / Madam;

Due to the reason my android Mobile Number [protected] is not functioning well due to corruption of my google Play store App.

Under this situation, I have tried to pay my Torrent Electricity Bill of Ahmedabad Service No. 362577, but due to Corrupted Play store, It has paid Rs.1870/- to Torrent Power Service No: 307727 today 1:35 PM. I also got the Message from BW-ESYPAY, TPOWER (3 TIMES).

So it is by Mistake, I request you to Refund in My account Rs. 1870/- at the Earliest in my Mobile No: [protected].

Regards;

Jigesh Gandhi
[protected]

Hello everyone,

I would you like to inform you that i have purchased hero splendour bike in kesav honda ahmedabad via paytm. When i booked the bike that time 3000k cashback scheme available in paytm and i have purchased from 28-december-2017 but still not receive my cashback. And many time call customer care but no sufficient response.

Both companies are fraud paytm and kesav honda.

Dear customer care,
Iam having a paytm account no [protected] on which i have forward 2000rs
On 20/01/2018. On a same point of time i have recieved the message on my mobile that 2000 rs recieved and balance is 2079. At same point of time i have raised complaint with hdfc bank they are in process and balance has been forward from my account to paytm account.

Kindly look after this matter i have called to paytm customer care but thay have not replied many.
Kindly help me other wise i am approaching consumer protection act as iam having each and every message and statement.

Regards
Somit chaturvedi
Cell [protected], [protected]

Iam using paytm nearly three months ihave loading one thousand rs in paytm passbook. Ihave recharged four rs jio number ofter i verfy my paytm passbook it shown to me no balance zero. I complaint many times no response at all. Pls refund me my amount. Thanking you. Number of times complaints no use at all. Pay tm phone call trying also many time. Idont know how to slove this problem. Thanking you. Srinubabu.

Dear sir,

I have pruchased the mobile (Samsung glaxy on dated - 10.02.2018) throgh paytm. Order no. - [protected].
Till date i have not receive the cash back offer (Rs - 10000/-).
I have already complaint on the customer care but no response receive, the customer care complaint ref no.[protected], dated - 12.02.2018 is for your reference.
Please look in to the matter and resolve the issue.

Regards,
Hitendra sinh raulji

Hello sir,
I am writing this complaint against paytm service and also his connected satnam travel agent. I have booked the bus ticket on 12th february for the journey on 19th february on given boarding time 10:20 pm from location nashikphata bridge, pune. I reached before boarding time and waiting for my bus till 11:15 after that i called to the bus operator (Satnam travels) so the y told me bus already left your given location without your pick up and they said to me we tried to call you but it was not reachable. At that time bus was stopped its next given point nigadi so i inform to operator to stop the bus till i reached that location to board my bus and he agreed for this. Once i reached there the bus already left for the lonavala without picking up to me and they provided me the alternate bus to reach lonavala in midnight 12.30 am but after that operator didn't pick up the call and once i reached in lonavala there i couldn't find anything for the pick up so i paid extra 400rs to the driver of the bus which provided me till lonavala to reach my destination.
I raised the 2-3 complaints with paytm but they are not doing any resolution on this and didn't provided to me my bus refund amount of rs 509. They are not doing any action for this complaint. Please help me get my money refund as i didn't travel with bus which i have booked for the journey.

I have a complaint regarding transaction issue, yesterday night, i have made transaction from my paytm wallet from sending money to bank account rs 330. This amount has been deducted from my wallet but not credited in my bank account. It showing request is still pending. This amount will be needed for me urgently. Kindly resolve this issue. Wallet txn id:[protected]

Respected sir
From 18th onwards the customers which has transferred the money using my qr code was still not transferred in my bank and the amount was around 7000, my mobile number was [protected]. I have already given a complain about this. There is no response from u. I had a call but they did not solve my problem. Plz make my money transferred into my bank account... I'm not happy with paytm, i have lost trust on this paytm... Plz make my money transferred to my account plz sir, tq

Hi consumer complaint team. I came across a paytm number that asked to deposit cash of rs 1000 and rs 2000 and so on promising the payer a registration kind of deal into their 'male escort services' that obviously doesn't exist... They usually block all your numbers after the payment is done... One of my friends was a victim to this and lost rs 1000... He didn't know what to do, so I'm posting this complaint on his and other victims' behalf... The faker's paytm number is [protected]... The fakers two other mobile numbers are +[protected] and +[protected]... They best thing would be to return the money back to the victims or freeze the account till you sort things out... Thank you...

I have merchant account in Paytm and i transfered Rs. 5000, 5000 (Total 10, 000)in bank account from paytm wallet on dated[protected]. both transaction showing successful in paytm wallet but my bank account did not been credited till date it is[protected].

when i go in complain section there is suggest to wait few hours

i have called local representatives they told me that they will call me but now when i am calling they are not picking up my call.
when i called on customer care no. [protected], [protected] they asking to enter transaction id but when i am entering it the computerized call center saying i t is incorrect.

i am very fed up with paytm

MO. NO. [protected]

Hello,
Sub: Requesting Refund on sudden vanishing of money from wallet.
My wallet had 352 rupees.Suddenly when I opened it yesterday I was shocked to find only 52 rupees.I haven't done any transaction of them.Please resolve this issue and help me out.I have seen my friends who faced same issues like this but they did not find any hep.it would be great if Paytm offers better customer care services by providing customer care agent conversations.

Hi,
This is jagadeesh from tirupati. Why are you charging transaction charges for withdraw the amount from paytm wallet to bank account. While other wallets like phonepe they are providing free transaction services for withdraw the amount from wallet to bank account. If you are still doing like this there may be chances, all paytm customers may shift to phonepe and other wallets. So, please regret the issue as early as possible. We are seeking for good decision from paytm mobile solutions.

I have ordered a ambrane power bank
And have a defect in it and returnd it but after return i am waiting for my refund since 10 days.. Still didn't got refund and trying to call costomer care since a week no answer from anyone and also sent many complaints no response for the same plz help me out
Or else i have to be mandatory to suit a case on your company

Respected sir,
Automatic deduction of amount from my paytm wallet. I am not able to understand why amount is deducted from it. I called to customer care but they didn’t give the exact reply for what they deducted the amount. They gave me this no. [protected]. After calling that no. They said call to other no.
Thank you sir,
Waiting for your call

After the use of 3 months, noticed my MI 20000 mah power bank was not switching off. When went to customer care for replacement of the product, they said the product is duplicate one and cannot be replaced. Never expected paytm to cheat customers. Very poor service by paytm, delivery checks should be done at each level till it reaches customers.

I recharge my metro card with 500 rs on 15th feb and money deducted from my accout but didnt reflect in my card... I complaint thorugh patym app but no resolution yet.. My transaction no is [protected]. Help me to resolve my compalint its pending from 15th feb and refund my money. Patym team rply me to reslove this in 2 working days but its already 8 days completed but no solution yet