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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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S
sakti dutts
from Kolkata, West Bengal
Mar 1, 2018
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Address: 700084

On 28 Feb 2018 I was asked to make a payment of Rs. 399.00 by Gaana app for yearly subscription through Paytm. Gaana connected me to Paytm site where I was asked to pay Rs 204.00 out of Rs. 399.00 as I have a balance of Rs. 195/ with Paytm. I have made the payment of Rs. 204 through internet banking of my Axis Bank account vide Bank Trx INB/[protected]/PAYTM MOBILE SOLUTIONS PVT. The amount was deducted from my savings a/c but an amount of Rs. 399/- not yet credited to my Gaana account by Paytm. I request that the same may please be done immediately.
Mar 01, 2018
Updated by sakti dutts
I have given complete information as asked for
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    A
    ankush.k
    from Kolkata, West Bengal
    Mar 1, 2018
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    I have transferred rs 254 to my bank on 19th january which i got refund from paytm with wallet transaction id [protected] against an order no [protected].
    Its been 1 month and 10 days since i have transferred, i haven't received it in my bank account till now.
    Inspite of sending several emails, they did not reply and i have not got any resolution till now.
    By mistakenly i recharged 700 rupees in-spite of bank transfer
    I am complaining about, sir I was added 3100 money on 15th Feb 2018 in my paytm wallet but the money wasn't added in my wallet...But the money was deducted from my saving account...sir I kindly request you to book my complain and resolve shortly To thank you
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      J
      Jun Barman
      from Guwahati, Assam
      Feb 28, 2018
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      Website: www.paytm.com

      I am an older customer of Paytm since it's business developed. But now I feel that it is cheated to us. Last I purchased one shoe from Paytm but while delivered the product to me was found not as per my requirement size. I had complaint for this and request them to replace or returned but nothing did by them. Finally I had to resale it for a cheap price. After some days I reacharged my Vodafone no amounting Rs 20 but not got recharge nor got refund. The last reason for I bound to write that I had money at Paytm wallet, one day I try to transferred my money to my bank account for cash withdraw. There shows that transaction was successful but actual my money was not transferred to my bank account. I called them several time but no one picked up the phone. I also email to customer care but no response got. Finally I emailed to the chairman but no response got from him. So friend please be aware from this Paytm. Thanks
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        A
        Archfiend X
        from Punalur, Kerala
        Feb 28, 2018
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        Address: Thrissur, Kerala, 680551

        Respected officials
        Please do consider my situation.
        Later i visited an shop in a unknown place and ordered food. But when i added money in paytm, it was debited from my bank but not yet addded in the wallet. I was mentally harassed and publically harassed by the shopkeeper its 2 hours, the locals near the shop has took my watch, telling that im a fraud. Paytm call center says my number is not registered in paytm. I warned then in help and support, still no use. Please do the nescessary. For 80 rupees deal the locals took 2500 rupees watch. Please take it seriously
        Feb 28, 2018
        Updated by Archfiend X
        plz do the nessecerry

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          A
          Anushruti Sharma
          from Gurgaon, Haryana
          Feb 28, 2018
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          Address: 110016
          Website: paytmmall.com

          Vim anti smell dishwash bar pack of 4 is shown to be of Rs 165 on paytmmall and the same product is available for Rs 55 at Amazon Pantry.

          Why are such fraud online companies still existing?

          Does consumer forum of India has an answer? what is e-commerce doing?
          Is it sitting and watching these companies loot people?
          I will go to SC or HC if this practice by e-commerce doesn't stop here?
          And paytm will bear the consequences
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            M
            Moni@@@
            from Bengaluru, Karnataka
            Feb 28, 2018
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            Address: Bangalore, Karnataka

            I have transferred rs. 4000 from my bank account to my patym wallet on 9th february 2018, the amount is been debited in my account and not credited to my wallet.
            I have raised complaint in my bank but my bank is not responsible because they are clear in their transaction.

            So my money in been blocked in paytm suspense account

            So kindly take action on my complaint immediately
            Patym order no. [protected]

            Thank you
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              J
              Jagruti Santosh Vandal
              from Pune, Maharashtra
              Feb 28, 2018
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              Address: Thane, Maharashtra, 421501

              I had booked tickets from irctc and made payment throught paytm...irctc shows refund is been done on 15th of feb bt there is no amount refunded in my paytm wallet plz refund my money
              Payment refunded on PAYTMSDK
              transaction no. [protected]
              And another one is [protected]
              Total amount is 1265 please look into this matter your customer care doesnt bother to solve this problem hoping this complaint would do anything
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                S
                Sona Mundepi
                from Noida, Uttar Pradesh
                Feb 28, 2018
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                Website: Paytm

                I have transferred Rs412 from my paytm wallet (paytm no -[protected])to bank account on 26 Feb 2018 the money was deducted from my paytm wallet urgently but it was not credited to bank account and paytm is showing transaction successful..I am very dissappointed with paytm ...it was my first transaction and I faced this issue ..my money was lost only because of paytm even paytm has charged Rs12 as transfer fee even after that my whole money didn't reached to bank account I didn't expected this kind of cheat from paytm ..plz resolve this issue it has been more than 48 hours now..kindly send my money back to me plz..
                +1 photos
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                  H
                  HarshVardhanKumar
                  from Kolkata, West Bengal
                  Feb 28, 2018
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                  Address: Gaya, Bihar, 823003

                  Dear sir, i tried booking a ticket worth rs 515 through irctc android app on 28th feb 2018. I had chosen paytm and pnb debit card as payment option.

                  The transaction failed and the app shows the transaction id = [protected].

                  I had not logged in while making the payment.

                  Now, my balance has been deducted. I have not received any refund yet..!!
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                    C
                    chotu.143
                    from Hyderabad, Telangana
                    Feb 28, 2018
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                    Address: 500043
                    Website: www.customercomplaints.in

                    Good morning to all i booked a bike activa 4g and i paid through paytm my order number is [protected], i recived scooty but i didnt get cashbach 1500 iam tring to customer care and and showroom they are not giving correct response my mobile number is [protected], please call any further information but please give solution as soon as possible. My email id is [protected]@gmail.com,

                    Thanks & regards
                    P s mahaboob basha
                    [protected], [protected].
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                      M
                      Murali Vk
                      from Mirialguda, Telangana
                      Feb 28, 2018
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                      Address: 506302

                      I recharged with 149 jio phone no:[protected] on the date[protected] at 5:52pm through jio app, i did the payment through paytm bhim upi, the amount was deducted but recharge is not done, i have been calling from 5 days to jio customer care they are we haven't received any payment
                      My upi reference id:[protected]
                      Please process my request as soon as possible
                      +1 photos
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                        H
                        Hatim ali bohra
                        from Dariba, Rajasthan
                        Feb 28, 2018
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                        Website: pay tm

                        Mr chunni lal teli on date 03/10/2017 he pay 5000/- by my pay tm no [protected] but amt deduct in chunni lal bob ac no, [protected], order no is [protected], and [protected], we raise query in pay tm, query no is 45863407 and 46394427, but till today no response from pay tm, pls help us for refund amount in pay tm or bank as possible, bank pass book is atteched with mail, i hope you will help us
                        Thanks
                        My paytm wallet to send money account but money is pending pls send money my bank account

                        amount deducted from account - Comment #3023141 - Image #0
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                          R
                          Ravia A
                          from Avinashi, Tamil Nadu
                          Feb 28, 2018
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 600073
                          Website: www.paytm.com

                          I have received rs. 10000 from customer paytm wallet on 15th feb 2018 but the amount not yet credited to my link account.
                          I spoke with paytm customer care in many times regarding this issue, they not at all come forward to fix this issue instead they giving so many reasons like server down, technical issue, issue with bank like that and made fake promise too like it been credited with 2 working day or 3 working days and sometimes they said with 5 workin days
                          But it passed 9 working days, nothing happened.

                          I spending lot of my own time with paytm support team but no issue. I lost hope with paytm. Feeling worst with paytm.

                          Hence i request to please do proper investigation regarding this and help me to get my money rs. 10000.

                          Case id. 02370931
                          Wallet trans id. [protected]
                          Reg mob. [protected]
                          Name. Ivarajan

                          Please do call me if you require more details regarding this issue.
                          Thank you..

                          Regards,
                          Ivarajan a.
                          Tcs chennai.
                          M [protected]
                          +1 photos
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                            S
                            siva331999
                            from Hyderabad, Telangana
                            Feb 28, 2018
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                            Address: Guntur, Andhra Pradesh
                            Website: Paytm

                            This is Katta sambasivarao, paytm account number [protected].paytm offered cash back on sending money with in 30 min from the completion of transaction. yesterday I am sending money to another paytm account holder.but cash back is not credited to my account.pls resolve the problem as early as possible

                            Thanks
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                              A
                              Aadi0524
                              from Patna, Bihar
                              Feb 28, 2018
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                              Address: Muzaffarpur, Bihar, 842004
                              Website: Paytm Payment and wallet

                              I was booked a ticket on travelyari on 24 by selecting payment method from paytm i've added 733 amount from my bank i got a message from paytm that they got amount and amount has been received and approved by my bank account
                              But still after that my ticket was not booked
                              Till now i didn't get my balance back
                              When i called on paytm customer service they told me call on this number this number
                              But on that number my call was not connected with any customer care executive
                              On one number my call was connected many time they told me here this issue not resolved please call on another number
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                                S
                                shreshta
                                from Bengaluru, Karnataka
                                Feb 27, 2018
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                                I had done my payment to icai the amount of rs.2122.30 towards the examination fee. But the amount was debited from my account and it was paid to posmovies 93333 at paytm txn#[protected]. It happened on[protected] at 21:17 ist.
                                I need the refund as quickly as possible. I have posted the screen shot of my above complaint.
                                Look into the problem and resolve it immediately.
                                +1 photos
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                                  S
                                  SandeepVed
                                  from Darjiling, West Bengal
                                  Feb 27, 2018
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                                  Team paytm,
                                  I've booked a flight and canceled that, the refunded amount i've transferred to my same bank from which payment was made but it is pending from 9 days.

                                  The case was from 18th february and your team has already raised the issue but no fruitful result from your side though i've also contacted over phone also.

                                  Wallet txn id:[protected]
                                  Booking id:[protected]

                                  I'm a frequent flier and if you guys are not able to resolve this issue then i'll be putting my money in danger by booking flights via paytm.

                                  Kindly resolve this issue so as a customer i trust you as a service brand.
                                  +2 photos
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                                    S
                                    Shrustichandra Naik
                                    from Burla, Odisha
                                    Feb 27, 2018
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                                    Address: Sambalpur, Odisha, 768001

                                    Rs. 642 (towards payment of BSNL bill EDCOR[protected] dt 06/02/2018 Account NO[protected] ) Shrusti Ch Naik along with Rs 15 towards burglar insurance premium ) total Rs. 657 was paid to Paytm (Order Id [protected] )dt 26.02.2018 11.57 AM ). The amount was deducted to SBI SME Branch Sambalpur Odisha Account No [protected] IFSC code SBIN 0009724 Bijayalaxmi Naik The amount has not been credited to BSNL account .

                                    Please arrange to refund the amount or ensure credit of the amount to BSNLaccount.
                                    Shrusti Cha. Naik MOb [protected]
                                    E mail [protected]@gmail.com
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                                      Abhinavdixit
                                      from Noida, Uttar Pradesh
                                      Feb 27, 2018
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                                      I booked a railway ticket from irctc on 31 October 2017 from New Delhi to Kanpur in train no. 12582 for 28 February 2018, but on 21 February 2018 iIcancelled my ticket. According to the refund rule on the cancel ticket of irctc, refund money should be credit into my bank account within 72 hours on ticket cancellation but i haven't get.
                                      In my irctc account it is showing that on 22nd February 2018, railway refund that amount to paytmsdk but it is not credit into my account. Detail is following:

                                      Railway ticket booked transaction id: [protected]
                                      Railway ticket pnr no.: [protected]
                                      Cancellation id/ refund id: [protected]
                                      Amount: 1110 rs.

                                      This is my request to paytmsdk to refund my mentioned amount
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                                        Ajay Anand shah
                                        from Hoshiarpur, Punjab
                                        Feb 27, 2018
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                                        Address: 147001

                                        Ajay : I placed an order online & made online payment through my S/Ac of ₹326 on 22 Feb. But i cancelled that order & i asked them for my refund they said we already refunded ur money on 22 Feb but my account is not showing any credit of ₹326 on 22 feb. The reference no. Is - 74678448054000004216240.
                                        Account no.[protected]
                                        Make-up Ajay Anand
                                        Adress- 779 Sst Nagar
                                        DOB-5/12/1995
                                        Plz help me out
                                        +2 photos
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