Paytm Mobile Solutions — Product not delivered but the order status changed to 'delivered' | |||||
I have ordered a product on 7th of april. On 13th april 2017. The order status has been changed to 'delivered' though the product was not delivered to me. Surprisingly, the seller didn't even made an attempt to call me to deliver the product. I have raised this issue to the paytm care multiple times, however there is no resolution the issue as on today 27th april. It seems, the seller (Apollo pharmacy) who was supposed to deliver the item has wiped his hands without doing justice to the money he received from me. On top of it, he is claiming that he delivered the product to me. When i demanded for the proof of delivery, paytm team has sent me scan copy of sheet.. Where in all the details of the orders they got are mentioned. Heights of it is... There is no signature & id proof of receipient... Mentioned against to my order. How could paytm ignore this and simply the make the order status as delivered?? Its been 11days i have raised this query to them.. I haven't get response. Don't cheat the customers like this. Dear paytm/seller - so what is that you want us to do now? I lost money.. I didn't get my product.. Is that the conclusion?? Was this information helpful? | |||||
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Apr 26, 2017 Sanjay Kum.'s response Sir, Jab v mein ye application open karta hun to waha ek icon khulta hai jisme ki likha hota hai ki network connection error, aur apke mobile ka network mein problem hai jabki main sare net ka kam puri tarah achchhe se kar rha hun usme kuchh v problem nhi ho raha hai to sirf isme hi kyun aisa ho rha hai. Jab maine parllell app se paytm mein login kiya to sab kuchh thik tha | |||||
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Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number APOLD-21in your mail to enable us to address your concern on priority.
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Main sanjay kumar main jab v paytm open karta hun to hamesha hi network error show karta hai kyu main teen dino se paresan hun aakhir jab suwidha nhi de sakte to kyu chalaye ye ghatiya payment app