PayTM Mobile Solutions Complaints & Reviews

I purchased a product on kindle, i applied a coupon and was promised a cash back with 48hrs of product delivery. I am yet to receive the cash back. I have written many emails to the company but i have received no reply from their side.
I am also unable to contact their customer care executive. The customer care numbers provided on their site is highly inefficient and never solves the problem.

Doston maine ek mail de thi

id 1675567

kamaal ho gaye

complaint help line se phone aaya or kahata hai apne card no.

share karo

doston koi bhi person apne bank card no. kisi ko bhi

kaise share karega

[protected]

ye no. hai uska or vo kaha raha apka nahi hoga

maine apne card o. bataya to bola apke accout mai paise nahi hai

isliya apke account main paise nahi aayenge

Doston paytm ke through kabhi bhi ill mat pe kara

Kyo ki

Maine apna july month ka electricity bill paytm ke through submit karvaya tha

Billing amount mare account se deduct ho gaya, lekin bses account mein

Nahi aaya.

August ke bill mein add ho gaya or late fee bhi add ho gayi

Bses ke office gaya to 4 gante baad mein no. Aaya to bola gaya, aaj staff chutti par hai 3 din baad aayiye ga

3 din aad 2 ghante baad no. Aaya to bolla gya, paper submit kar liye hai

4 din ke baad aana.

Udhar bijli valon ka phone aa gaya bill ka bill jama karvado nahi to bijli ka di

Jayegi

Ab 4 din ke baad phir office se leave lei pade gi or phir line lagna padega

Isisliye dostono

Paytm ka support mat lena

Ravinder singh

[protected]

I have paid my postpaid mobile bill on 3rd august, 2017. The trasanction is completed but my bill has not been paid yet. Moreover my balance also has been deducted from my bank account. And there is also no custumer care service for such a complain provided by paytm. Please, help me to resolve my problem. And take necessary action against such frauds.

I recently came to know that my account at paytm was marked for abusing the paytm return policy as i made high number of returns and now they have stopped entertaining my return requests as well as not even responding to emails with legitimate answers. Further on calling customer care no help is getting provided stating the account is marked for abusing paytm policies.

On requesting for justified answer, they have no answer rather than saying their system marks it automatically but no one is reviewing it why?? On asking for nodal or greivance contact info to escalate, they simply are denying to share that info as well.

Every response they write to me for issue with the product they delivered stating that your account has been temporarily marked for abusing the policy and it will automatically fix as the transaction in future becomes good, otherwise they will permanently block and report to national cyber crime.

Do they guys really understand what is cyber crime? They are not even ready to hold of their sellers to sell bad products so that such return requests does not happen. I have raised return everytime, i had issue and honestly everytime it was a genuine reason for returning the product.

I am not having that much free time that i will spend money to buy product and then once it arrives i will place a return for it and wait for your courier to pick it up. This whole process invests my time as well.

Since they marked the account as abusing the policy, i am not able to request return now and nor even able to raise the grievance. Further getting a clarification is now next to impossible for me from paytm.

I have issues with order number [protected]. Seller sent open seal item, now no one at paytm is bothered to take down complaint related to it, even tried raising fraud complaint against seller.

I have issue with order number [protected]. Product sold with different sizes of t-shirt, but now xxl is smaller than xl size of the same brand, tried raising the complaint, but no help at all.

Complaint numbers :
Against order number [protected]
35737460
35747858

Against order number [protected]
36346457
36403539
36403539

Its loss for me for more than 1200 rupees, but its again since company is not able to give clarification as well for marking abuse and getting a justification is again a question on system they are running.

I have paytm account my register mobile no is [protected] and my register mail id is sadik. [protected]@gmail.com i used paytm service by paytm mobile app in irctc for book the ticket. At that time transaction has been filed. But now till money not refund in my a/c
Kindly do the needfull.
Please find the attached screen shoot. For reference.
Thanks.

Reg. Mo. No. [protected] i have placed my order my order no. [protected] with rs. 4500/- on date 16-aug-2017 after 8 days of received my order i have not received cash back money refunded in my paytm cash account. I have attached bill. I called to your customer care executive but he did not respond to my satisfaction please be quick to refund my monet i my paytm account. Hope for positive response. Mohammad amer

My name is salil ajgaonkar.
I am a paytm user with email id - ajgaonkar. [protected]@gmail.com

Just yesterday night, around 11:16pm, i ordered a product from the paytm mall with the order id - [protected].

Now before payment it showed that the order will be delivered by coming monday, which i was okay with. But i made the mistake of not checking the pin code.

It is during the payment that i put in my address pin code and after completing the payment did i notice that it will be delivered to me on 8th of september.

Now since i am not in the country post 4th september i decided to cancel the order right then and there so as to not cause any logistical issue to you.

Unfortunately as i went about searching to cancel the order i came across no provision to cancel the order in spite of your site constantly telling me to cancel the order by going on my orders and clicking on cancel button. There is no cancel button!! I. E as far as i can search.

Now i tried to raise this issue to customer care via phone but i would always be put on hold saying too much traffic and god knows what. I wasted 40 rupees just because of keeping my phone on hold and no one would answer it. I did not expect this bad a service from paytm.

Now here is what i would like you to do to if you wish to earn my faith back in your service.
Either
1) cancel this order from your end and refund my money back to my source
Or
2) speed up the delivery time and try to get my order delivery before 2nd september

I will be more than happy to assist you in case you need any more information or co-operation from my side. But please see to it that someone looks into this as soon as possible.

Thank you,
Salil ajgaonkar.

Hello,

I got call from mobile no : +91 [protected]. He is asked me to give debit card details like card number, cvv number and otp. He told me your card will deactivate if you not provide details, i am calling from your bank so please give details and cooperate with us.

He transferred 10000/- rupees to his wallet. Transaction ids are 52122042 and 52119507.

Request : necessary steps should be taken against it on immediate basis with some minimum inquiry on phone.

Dear concerned,

My order# [protected] and dc transaction# [protected]. I have placed any order on[protected]. As per offer i purchase products above 2500 i. E., 2949 rupees to get 1000 cash back. But order automatically got cancelled by paytm. Now refund is not processed.
Tried 15-20 times to contact customer care and wasted 20 minutes and 50ruppes on each call, no one picks up call.
Registered complaint, no one has responded till now.
Please take appropriate action, waiting for your needful revert.

Thank and regards,
Akhil chhatwani

I have registered many complaints in paytm, but there is no response and no one from paytm calls to explain or clarify the issue, blaming me in all their mails. They have become a mental torture. Just letting them go is not the solution. They have to give explanation why they have blocked my account.
Registered email id is [protected]@gmail.com, i have given my phone number 3 times and in every mail they are asking for it.

I BOUGHT iphone 6 32 GB SPACE GREY MOBILE HANDSET FROM PAYTM WORTH RS. 27999/- BUT cashback not received of rupees 5750 after delivery ...

PLEASE DO NEEDFULL.

my login id :- [protected]@gmail.com

contact no. [protected]

Every time while booking movie tickets the promo code is not working showing that i doesnt have enough data connection actually its totally fake but
Iam having enough data connection
So why it is showing like that
Please respond

Actually i was doing the paytm transaction from my icici bank account and transaction was not reached successfully even than my 4000 (Four thousand rupees) got charged from my account.
I am regular online customer of paytm i have a shop and i do transaction everyday of around 20, 000 (Twenty thousand)
Please resolve my problem so i may keep using your app and services provide by you..
Please contact me as soon as possible
If you will not resolve it i will have to use another money transaction app...
Hoping for best customer support😃😃😭

Hey there paytm, i ordered a phone iphone 6 at 16 of aug and i have applied a coupon worth 5750 and you have promised to give my cashback when the product is shipped but now i have my device in my hand and it has been 4 to 5 days of dillivery and you people haven't given my cash back till now so i want to know till when i will get my cashback and i have tried alot to contact you but even you don't have any sources to contact and i have sent you even mails but you haven't replied them all.

I have ordered iphone 6 from paytm on 16 of aug and they have promised to give cashback of 5750 after the shipment of my order in 48 hours but now i have recived my order and it has been 4 days they haven't given me my cashback and even they aren't replying of my mails and sms what can i do now please help me even they didn't have any contact no. Or helpline no. And they have one but they are not repling on it

On august 20th i transfer rs 1000 to my friend account but its august 23rd the amount has been not updated in her account till now i am very much angry an had a bad impact on your service i will conplaint it to the police an file a report against you and your company

Date aug 23, i have placed return of a damaged product delivered by paytm on aug 17. The request still not processed. I have shared all required details of the damaged product with customer care over email but have not heard back from them tried to call them but they just give an assurance some one will call back but no on has call backed in past 1 week. I have tweeted them on social network as well but these cheats don't even care to reply on media as well.

Visited universe and asked mi mobiles
Executive told no stock after purchase the product [protected] second day it was showing in my payment account product deleverded
But i have not recived product and i cant cancel the product called customer care id35949040 no responce last 6 days again when i called case id36465161

No responce
[protected]
Suri

Dear sir
I have been waiting to receive rs. 500/- refund from you as i have taken a scheme after purchasing jivo canola
I was issued a no. That may be used to get rs.500/- back on purchasing of jivo conola online from paytm mall. I ordered 3l jivocanola from paytm mall and paid rs.500/- and i got the 3l jivo canola but i wannot got the refund of rs.500/- till date.
Following is details of purchase :
Delivery address
Alkesh
600 vikaskunj, vikaskunj vikaspuri new delhi
New delhi, delhi-110018
Mobile: +91 - [protected]
Change address
My bag (1 item)

Jivo canola refined oil 1ltr (Pack of 3)
Sold by jivo wellness pvt ltd
Quantity
1
Offer
Choose
Estimated delivery5 - 6 aug
500
1170-57%
Price breakup
Move to wishlist
Remove
Payment summary
Subtotal500
Shipping fee 0
Order total500

Apply
Please try after some time.
Pay rs 500