PayTM Mobile Solutions Complaints & Reviews

I booked one sepal on 01.07.2016 but till now material not received but amount debited my account, please arrange the material or please re credit my amount 156/- rupees in my account. i have phone but call cost are debit in my phone account even customer care also, please arrange my material or my amount other wise i go to consumer court, so please take immediate action my name panchamurthy my phone number [protected]

I have placed an order on dated mon, 11 jul 2016, having order id #[protected] through paytm. as delivery date is said between 15-18th july'16. but still i have not received the product. i have tracked the order and found that it has been sent through delhivery courier service. as i tracked the product they said that i have asked for delayed delivery. but its not true. so, i mailed the delhivery courier service and in reply they promised to deliver the product immediately. but, still, till date i have not yet received the product.
My awb number is[protected].
Sir, i need the product immediately. please, make me receive the product within 2 days otherwise i will cancel the product.

Hey iam shivam prakash and i have placed an order on 23/07/2016 of which order number is [protected].and still ihaven't received any email or sms regarding the product delivery.and i have complained a lot that i need it before 28thjuly but it hasnt shipped yet.and i have paida it before thru online gateway.kindly deliver my product before 28th july otherwise i have to cancel it

Dear, Paytm team i ordered i watch
My order no. :[protected]
(iik black ) was on[protected] and on date of[protected] i recived my order from your courier team (wow) but in the packet there is bricks in my ordered watch in a packet i found a 2 pice of brick ...
And item details is :-
Ship to
MOHIT SHARMA
76 basant gaon vasant vihar
City : new delhi
State : Delhi
110057
Phn no. [protected]

Paytm sku : IIk_black
Item name: (item #[protected], [protected])
Shivam retail full black...
Qty. 2 peace
Total amount 378rs.
Please kindly give my order correctly otherwise give my money back.

I have purchased sony sbh 20 bluetooth from paytm in thae date of 15th august 2015.In warranty
My bluetooth sume problem so i have go to sony services centre. But sony services centre not accept my product. Because i am purchased from paytm or paytm not athorised dealer. Or i have many mail send to paytm but not any reply
Thet means paytm is cheting with indean customers.

I ordered for product rain and Rainbow white Embroidered cotton kurta for my daughter. order was confirmed and payment was debited. But after debiting payment from my account it was cancelled and my money was carried in paytm wallet. This was done three times with me. Ist time discount was 50% and on second and third time it was 35%. If the item was not avalable then why it was placed on web and payment was debited. Even on 2 and third time it was showing available. It was clear cheating with me. I have to gift this to my daughter on her B'day but time was passed and suffered a heavy mental torcher. What is solution. money is still lying idle in your wallet loosing my bank interest.

From paytm, I had ordered 5 items in one order. 4 products has been delivered by respective sellers on my address however for 5th product, I just received message that product has been successfully delivered, however product was not delivered to me. Immediately i asked paytm to check on it. Now it's been 8-9 days, paytm us giving me useless answers that seller and Currier service are saying that product is delivered. When i asked for documents and Currier service contact, I have been provided with documents which shows product status. I had asked them to show me document with my signature or confirmation receipt however I have not received anything useful from which I can check whom they have delivered/ not delivered the product.

Finally after warning them so many times. I am writing my issue here, expecting this to be resolved and I should get my product or reimbursement from the paytm.

Thanks

I wanted to buy a shoe with Product Code : FOOLEE-COOPER-BSREE[protected]BBA77 .
It was mentioned that the product had a 40% cashback on purchase.
When i tried to see the offer promocode it was not available whereas it was mentioned clearly in the product thumbnail that 40%cashback would be offered.
I raised a complaint on this to the Paytm on July 13 with ticket no is 04400949.
They had told that the issue would be resolved within 48-72 hours .Its been 12 days now but still i dint get any response from paytm even after sending the reminder mails to check on this issue.

Date : 15/07/2016

On 15/07/2016 i cleared my history and cache. Since then i am not able
To access my account via my email. But when i entered my registered
Mobile no. And the correct password, it shows a totally different
Account.
1) i had approx rs 500 balance but this one has 0 rs.
2) my dob is 20/05/1997, but this one has 08/07/1998
3) there is no saved address.
These are my account credentials :
Email : [protected]@gmail.com
Mobile no. : [protected]
Password : * (Am not sharing the password intently)
Please help me as early as possible
Note : maybe this is the account which i had created somedays ago by
Signingup when i was unable to access my original account in a
Netcafe. I also raised a query on this issue but afterwards when i
Logged in thru my home computer everything was ok. But this time i
Cannot access my account from my home computer itself.

Note : i know that i have an account with email id [protected]@gmail.com
And mobile number [protected]. But the matter is that firstly when i
Tried to login in my account using these credentials, i could'nt, so i
Igned in with same credentials. So now coming to the point. I have 2
Accounts with exactly the same credentials but different amount of
Money in the wallet.

Account no. 1 ]- rs 500 (Approximate)
Account no. 2 ]- rs 00

So the thing is clear that when when i log in with these credentials
Acc. No. 2 is opened. But i want to open acc. No. 1.

Given below is one of my order no. That i booked thru my acc no. 1 :

"your paytm shipment with awb number[protected] & order no.
[protected] is out for delivery. For any queries contact us at (0124)
6719500"

This is exactly the msg. Which i recieved from paytm regarding one of
My shopping orders on date: 07/02/2016 13:57:13. Please refer the
Order no. Given so that you may get an idea of the my account no.1.

Desirable resolution : refund of rs. 500 in my paytm account.
Given below are the credentials of my account :
Paytm account : [protected]@gmail.com

Hi,
My complaint is against both airtel (service provider) and paytm (third party recharge website)
I recharged my airtel number of amount rs.200 on 20th july 2016 at 20:39 using paytm (third party website).
Paytm order no. is [protected] and the status showed 'recharge successful' but i did not receive any balance in my mobile account.

I contacted airtel for the issue, they replayed that they have no record of rs.200 recharge with my number and they asked me to check with the third party website (paytm) for the transaction details.

I contacted paytm for the same and they replayed that they verified with airtel and the amount is transferred from their end.

This is the third time i am facing this issue. please help me resolve this.

Have recharged with paytm for rs.397 for my mobile no.[protected]. Despite of prompt payment via debit card i did not get my recharge done. Even after my repeated complaints you people have not resolved the problem yet. For the past 4 days i have been waiting for my recharge or refund my money. Do the needful as soon as possible. Else i will be constrained to initiate...

I have recharged with paytm for Rs.265 for my mobile no.[protected]. Despite of prompt payment via net banking i did not get my recharge done. Even after my repeated complaints you people have not resolved the problem yet. Forthe past 4 days i have been waiting for my recharge. Do the needful as soon as possible. Else i will be constrained to initiate legal action against you. You may treat this as a litigation notice.

I have selected the option pay or send to send my money to the sbh account, the transection was completed and amount was removed but the money has not received by the account. What should i do now, how will i get my money back, where should i consult please take my complaint immediately. Kindly requesting you to refund my money. My bank txn id:[protected]. Wallet id:[protected]
Thank you

My name is sampath kumar.

I tried to recharge my mobile using paytm.com a online recharge platform but transaction failed and my amount deducted. I tried to contact the support team from two months i provided them all the transaction details they have asked and even with bank statement my passbook transaction as well. Now they said they said that they havent received any money. I have the mails form paytmcare team regarding this issue.

Even contacted my bank Oriental Bank Of Commerce. they also said same not received money.

I have given the company response in the image. even the image of my bank passbook.

[protected] my number. please help me. 937 rupees.on 23 may 2016.

I have lost an amount of rs.6405.96 from my paytm wallet and as per the confirmation from paytm cyber team the transaction was done by a fruadster on ebay on 07/03/2016 13:46:55. I didn't receive any sms confirmation from paytm when the transaction happened and hence it is clearly understood that somebody from paytm assisted in emptying my wallet. This is gross negligence and improper security measure on their part. It has been more than three months and they have not yet refunded the money. (Ticket numbers[protected] and 95840). Every time they ask me to get is resolved by contacting ebay directly whereas it is very clear that its not ebay companies fault but paytm is solely to be blamed for the fraudulent transaction. I have lodged a police complaint against paytm already. Please assist and advise. -

Today i useed my paytm tow time for transfer some mony from my bank acount to other bank acount. And amount is deduct from my acount but still it's not transfer i have a massage transfer pending. Now please resolve my problem
My bank txn id [protected]
Order id. [protected]
Bank txn id. [protected]
Order id. [protected]
I was contect to paytm customer care and ivr says to me this order no is wrong...

I was unable to see my transactions..

My wife (Kalyani gupta) got a call from [protected]. Person telling about axis bank person and ask for bank detail and pin. From my axis bank debit card ([protected]) amount rs. 5000 and rs 4999 has been debited on 24/7/2016 at 4:00 pm around. I checked my internet banking statment, it was found that 5000 transaction done on paytm and 4999 on one97 communication. I also register complaint in cyber cell of police station hazaratganj lucknow. Kindly take necessary action and if possible refund the same.
Applicant
Kalyani gupta
[protected]/[protected]

I have ordered philips dvd player via paytm. The product got is in working condition, but it was old and already used by some one. The main company pack was already opened, remote was not in plastic cover and it is full of dust. Also there was no battery for the remote. No user manual is also there. So all these indicates the product is not new.

I am very disappointed with the service of paytm. My order id is [protected].

The amount of rs 1000 against docomo gsm postpaid no [protected] on 11.30 am 20/6/2012.
Is not done as the amount has been deducted from the acc. their was rs 13 in paytm wallet and the amount of rs 987 was deducted from bank acc.
So, their is a humble request to refund the amount or they will charge me late payment charges
Thanking you,
Truely azaz sayyad
Paytm id [protected]