PayTM Mobile Solutions Complaints & Reviews

Hi,
I placed an order on February 23, 2015 (ORDER NO.[protected]. Later, I Cancelled this order due issues with cost. I didn't get the product. Later I got a call from Paytm. In that conversation, Their customer care executive assured me about the waive off the delivery charges and said that he would inform about the status of product. Still I am waiting to get my product or my money back.

I wrote many emails to them. They are not giving any response.

Why the person has called me and asking my personal question as he is asking me like how much is balance in my personal account as not need to ask such question

What the hell is going on my balance has been deducted from my account after your executive has call me

You paytm member without my any purchase u have deducted my 3000 rs by one of your executive I will register complaint regarding this otherwise I want all my money back to my account immidiately.

Dear Mr. Mital,

We are sorry to hear about it. We have made a note of your contact details. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Paytm Order Ref:[protected]
Paytm shipment ID:[protected]

#1558322
My ETERNITY IMPEX (27114), 4/49, WEA, firstfloor karolbagh Delhi Complaint
Filed on: 03/01/2015 | Loss amount: Rs. 0.0
We ordered for Micromax canvas gold A300 (Black Gold)(item #[protected] worth of rs 15, 388 on[protected] we received the wrong product (XOLO)today I.e[protected] which we didn't ordered .we were shocked we asked courier person he told that he just want to deliver the product .cover is sealed and on cover there is ordered slip in that details is correct but after he went I opened the pack there I find (XOLO) product I was shocked but in the box retail invoice is there in that correct details is there .This is the first time I ordered I had very bad experience and I don't have any customer care number so pls try to resolve this problem as early as possible my details(madasu srinivasulu, Dr no-12-4-89/1, pragathi Nagar moosapet, hyderabad-500018, product name-Micromax canvas gold A300 (Black Gold)(item #[protected]shipment #[protected]order#[protected] pls contact me. Very urgen

Paytm Order Reference:[protected]
Shipment ID:[protected]
AWB #: UNIPAYP1121573

Dear Team,
I have ordered "Mind The Gap Blue Cotton Ladies Blouse ", instead of that I have received a short. And I also had received an invoice which is stating Ladies blouse but within pack there is no blouse.I got shocked. Even the color of the product in Title doesn't match with the product inside the courier. Seriously, this is very bad experience. Unfortunately, I have taken online payment.
Kindly refund my money.

If your website is unable to do online shipping with ordered products, close it.
Don't cheat customers with wrong products.

PFA screen shot of courier I have received.

Need response.

I received a defected, wrong and a filthy perfume from paytm one month before. I wrote so many mails to customer care but nobody responded

i placed order of hair styler ( Philips HP8695/00 ) but i received air straightner ( Philips HP8658).

Paytm is simply addition of new waste of ecom website. I had ordered one Redtape Shoe Model No.:RTS8632 on 21st April, order id[protected], While i received the product i was just surprise on receiving different shoe Model No.:RTS8322, which is obviously a unlike choice for me. Their customer support is also pathetic, they even don't have any phone to connect with them. Even i can file consumer case them shattering consumer choice.

I am hardly got any support from PayTM.

So i would request, stay away such cheaters.

I am a regular paytym recharge user but for the first time i orderedskullcandy year phone.They showed a blue colour and a black stupid colour reached me!!And now i asked for an excahnge they told Refund is okey.So i ordered for return and now they want me to courier it .What the hell is this when its clearly stated in your website that return policy is applicable and your own courier partner will schedule a pick up.Bloody Paytym kills time nothing morethan that.I believe wholeheartedlt that FLIPKART is best when it comes to delivery and trust!!No seller in Paytym is genuine.All faulty stuff!!

Hi Neha!
Thank you for shopping with Paytm! Your request for return against this order has been accepted.

Order# [protected]
Sunday, June 21, 2015 18:53:55
Return your items to:
Jasmin r savaliya
A-75 Anand Dhara Row house-1, near police check post, Mota varachha
SURAT
Gujarat-394101
Item(s) Quantity Price
Skullcandy INK'D S2IKGY-164 Wired In Ear Earphone with MIC (Black)
Seller: Rudra enterprise


We would request you to courier it back to the merchant at the address as mentioned on the shipment. Please include all price tags, labels, original packing and invoice along with the item. The item must only have been used for trial. It cannot be used, washed, ironed or tampered in any way.


I need my money and take thsi bloody earphone paytym!!Nobody responds on paytym Poor service and underated delivery!!Tested my patience like anything!!

Yesterday (06 / 10 / 2014) I recharged my airtel number (West Bengal Circle) 5 times with Rs 50 (Total 5*50=250). But I received only 3 recharges and another 2 recharges is showing successful but I didn't get a single balance. I called them but no refund is done till. Please help me.

Order numbers are given below ::
ORDER NO.[protected] OCT '14 9:51 PM
ORDER NO.[protected] OCT '14 9:56 PM
ORDER NO.[protected] OCT '14 9:54 PM
ORDER NO.[protected] OCT '14 9:54 PM
ORDER NO.[protected] OCT '14 9:52 PM
Please take action against this and solve it.
Thank You
Anjan

Dear Sir,

We regret the inconvenience caused. We have made a note of your contact details. Our official will get back to you and assist.

Regards,
ICICI Bank Customer Service Team

Photo proof attached


Please help

so many people suffering this kind of services from paytm.

sir,
im doing a debit card purchage of icici bank debit card Rs130. number is [protected] ASSAM india.Balance is deduct from my account but donot come in my mobile
please refund to this money my icici account.

Dear Mr. Behera,

We regret the inconvenience caused. We have your contact details. Our official will assist you.

Regards,
ICICI Bank Customer Service Team