PayTM Mobile Solutions Complaints & Reviews

I have ordered zebronics multimedia speaker through paytm and same delivered my address. When i use in first time this is not working. I have comlaint that time with paytm but till date these speaker not returned or replaced. I am again requested instruct the firm and payrm sortout matter without delay.

Order No:[protected] Ticket #[protected]Ticket #[protected] item: Lotto Laptop Classic Black Yellow (Price :Rs 899 Qty :1 Sold By :Lotto) They send me a fake item which just torn within fews days. I claimed reverse delivery of that fake item. They didn’t take any responsibility. So, What can I do now!!!

I have complain against sport shoe . I have return the product (product id:[protected]. Which I ordered online through PayTM. And informed the organisation to return my money on dated 24/8/2014. It has been 8 days & i m not getting any response from them.The courier details are their through which i return product paytm courier partner. So at present neither i get product nor money. kindly help me in this regards. All need details are given below. PayTM order no.[protected] Item purchase date:[protected] PayTM cash transaction No. 6AD3BD6DD71283E9 PICKUP COURIER NAME:- GO JAVAS SLIP NO:- 922678 PICKUP DATE:[protected]

Hello
recharged my airtel sim with the amount of 45 including promo code CB100 on 3rd of Oct, at 6:54 am and i got a message from the provider that my airtel no.has been recharged with the Amount of 45 however the message on my cell phone showed as given below

Recharge successful for Rs.45.
Talk time Credited:Rs1.00
Processing Fee Rs.39.05
Service Tax:Rs4.95.
Current Balance:Rs1.39.
Validity:05-Sep-29
Why this has happend i need to know and i want my money back in my bank Account or recharge with the same amount ASAP that has been misused or i m going to call my lawyer.

About 2 hours ago I recharge my mobile 3g net balance with 197 but there is no internet connection after all. then i call airtel customer care, they told me that there is no 3g offer in airtel with rs 197. now what I have to do. Mobile no. Is - [protected]

Dear sir /Madam, I had recharged my Bsnl no.[protected] with Rs 300 for full talk time.Rs 300 debited from my A/C with ref no.IG000UPGC7.This amount add as a paytm cash wallet.I tried to recharge my bsnl No .which is mention above three time with Rs 300 but it was showing recharge is in process .Finaly it had got fail.Order no of these recharge are mention below: Fist order no.[protected] Second order no.[protected] Third order no.[protected] I think may be problem to make recharge with Bsnl.Again I treid to recharge my another uninor no.[protected] with Rs 100 again it was showing same problem.order no this recharge is[protected].when I check my balance there was no balance available in paytm cash wallet.I would like to inform you please refund my balance in my A/O or in paytm cash wallet.I will be highly obeliged for doing this kind job.

I registered a complaint on 2nd oct 14 morning for non receiving of balance. At afternoon i got a call from paytm ( MOBILE NO.. [protected] R [protected] ) at 1344 hrs. He request my debit card number and told paytm will return your pending amount. After few min my account was found empty, Dear paytm this is my humble request to sort out my problem and RETURN THE SAME AMOUNT THAT YOU HIJACKTED.

:[protected]:30:35 | This email is a service from Paytm Care. Message-Id:KV360JV8_542d0e8ab3053_5a0c3fab8b0b[protected]_sprut Amar Pali <[protected]@gmail.com> 4:52 PM (6 minutes ago) to grievanceoffic., PayTM Please look into this ASAP.. On Thu, Oct 2, 2014 at 3:14 PM, Amar Pali <[protected]@gmail.com> wrote: Hi Recharge still not done. I cannot wait whole day to get it recharged. I would like to cancel the recharge and want my amount credited back to my credit card account not paytm account. I am doing another recharge for my d2h from other service provider. Please cancel the recharge and revert the payment to credit card and confirm. Regards, Amar On Thu, Oct 2, 2014 at 2:06 PM, <[protected]@paytm.com> wrote: Regarding your experience with Paytm Ticket #[protected]: RCtkt - Help Query zendesk.admin, Oct 02 14:06: Hi there, Sorry for the inconvenience caused. We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount will be transferred to your Paytm account within 24-48 hours and will be available for immediate reuse. We hope this helps. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Best wishes, Team Paytm Amar, Oct 02 12:30: Name: Amar | Email Id: [protected]@gmail.com | Order Number: RCtkt - | Message: Hi, My ORDER NO.[protected] OCT '14 9:58 is pending since long. Please cancel it or process it. I am unable to use my D2H services. Regards, Amar | Issue Type: Recharge Pending | Time:[protected]:30:35 |

My paytm id is [protected]@gmail.com.it is ragistered on 2 mobiles.when i use my one phone credit 2nd phone credit also get deducted.my recharge are getting failed due to which my reward recharge are also not given to me.i am not able to contact custumer care also. Ragistered mobile no. Is [protected]. Do something fast.

Hello,
I tried recharging my Mobile (TATA Docomo )using PAYTM services on 30/09/2014. Amount Rs 200.
Transaction Order No : #[protected]. Mobile no : [protected]. My money is deducted from my card but balence is not credited into my account. I raised Ticket #[protected] with PAYTM customer care.But there is no response and no resolution.
Can this issue be addressed.

Thanks,
Kishore

Sir, I was recharged of Rs. 61 on airtel No. [protected] on 01 Oct 14.The paytm shows recharge successful and I got recharge successful comfirmation mail with order no #[protected], HDFC transaction no. 632901 but the balance is not receiving yet. This is your information for further necessary immediate action.

My airtel no-[protected] was recharge on 30-09-14, bearing paytm order no - [protected] and HDFC Bank transaction no- 068971 an amount of Rs.101.00. The Paytm saw the recharge was successful but my mobile is not recharge still now.So, please arrange my payment credit on my paytm wallet as soon as possible .

PAID RS.673 WIDE ORDER NO.[protected] TO PAYTM FOR PAYMENT OF MY MTNL BILL FOR SEP.2014. PAYTM SAY SUCCESS ON WEBSITE. BUT THE MONEY WAS NOT PAID TO MTNL AS THERE WAS TECHNICAL ISSUE WAS THERE. BUT STILL I DO NOT KNOW AS SBI SAYS THEY HAVE DEBITED MY ACCOUNT AND PAYTM SAYS THAT THEY HAVE NOT RECEIVED THE MONEY. STILL WAITING TO RESOLVE THE PROBLEM AS ONE MONTH HAS PASSED. EVERY TIME A NEW TICKET NO. IS GIVEN. THE SITE DOES NOT HAVE ANY CONTACT NO. OR RESPONSIBLE PERSON TO TALK. MY PHONE NO. IS [protected] email [protected]@gmail.com

I have ordered a iball tarang 4.1 channel speakers of following configuration from Paytm Shopping site . Brand - IBall configuration - 4.1 channel . I had have paid Rs 2258 by using my SBI Debit Card . and the Transaction No. [protected]. But Paytm has delivered wrong product that is of the following configuration configuration - 2.1 channel, bluetooth function and or having only 18 watt RMS output . I want my refund and they are not responding . they are not picking my phone, and they don't respond to eamil . so please help me get my refund as sooon as possible. Order Details - order no[protected] dispatch date - 29 September Delivery date - 01 November 2014.

सर मैं आज ही जो 23 सितंबर 2014 को मैंने एक आर्डर रुपये 795 का दिया था जिसकी आदेश संख्या[protected] है उसे प्राप्त किया हूँ परन्तु मुझे खेद है की paytm द्वारा जो सामान भेजा गया है उसमे 2 सामान होने के बजाय उसमे केवल एक ही सामान सिर्फ Dr Morepen Digi Classic Digtial Thermometer With Lcd Display (Mt-220) मिला जबकि Dr Gene Electrical Heating Pad (Orthopaedic) With Controller भी इसी आर्डर में मैंने आर्डर किया था तथा पैकेट जो डिलीवरी की गई है उस बिल में इसका भी जिक्र किया गया है। मैंने इस बारे में सेलर techeye creations & technologies private limited के फ़ोन नंबर [protected] में बात करने का प्रयास किया परन्तु वह से कोई जवाब नहीं मिला। अतः आपसे अनुरोध है की जल्द से जल्द मुझे Dr Gene Electrical Heating Pad (Orthopaedic) With Controller के बारे में बताये तथा जल्द से जल्द भेजने की कृपा करें। अगर इस तरह से कंपनी का रवैया ग्राहक के साथ रहा तो तो शायद कंपनी जल्द ही अपना भरोसा खो देगी। आपका मुकेश कुमार [protected] [protected]@gmail.com

I have got call on 12/03/2014 call from igemployment.com for job of accountant in hdfc bank with good remuneration and they have told to pay rs. 1798/- for registration and later on they have told me to pay amount for another three transaction as given in image below totalling of rs. 19891/- and they told me that i will get job within 90 days but still i haven't got a job or call from them. when i reverted after 90 days than they have said me that you have to pay another Rs. 10000/- and at that time i have refused to pay than they replied me harshly and ended call. So, i request you to help to refund me my money as soon as possible. My contact No. is [protected] and email address:gava.[protected]@rediffmail.com. Please contact me if any query and other documents if required.

Hi, This is the Order no: #[protected] Bill Payment of Airtel DataCard [protected] for Rs.500 Rs.500 But the Datacard [protected] is for Tata data card, and its showing success also. Please check how its showing Airtel data card as still in my tata card the amount is not credited. Thanks, Rahul

User savithiri savi on Sep 29, Recharge of Vodafone Mobile [protected] Failed Rs. 376 ORDER NO[protected] SEP '14 12:19 PM Recharge of Vodafone Mobile [protected] Failed Rs. 376 ORDER NO[protected] SEP '14 12:19 PM Recharge of Vodafone Mobile [protected] Failed Rs. 376 ORDER NO[protected] SEP '14 12:10 PM Recharge of Vodafone Mobile [protected] Processing Rs. 376 ORDER NO[protected] Sep. Please Quick reply to me.

Hi, As per my order number #[protected]. I booked the order on 22nd sep'14 but still i do not get the order .When i checked in my account the same shows order received by customer. I dropped so many mails in [protected]@paytm.com but did no received any positive reply . Kindly help me out for the same & reach me on [protected]@gmail.com

Hello Paytm team, just now I've done recharge of 110/-, it was damn urgent . I waited for a long time(15 minutes) after I entered pin number . So that I cancelled the transaction and again I did recharge. Then it was done successfully. But 110/- is deducted extra for first time recharge from my a/c even I cancelled first time transaction. Even its not showing in my Paytm cash wallet also. So please refund my 110/- back. Its happened not only this times but so many times. I'm fed up o[censored]sing Paytm.