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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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8034
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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 974

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N
navee98
from Vellore, Tamil Nadu
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recharge failed i did not get cashback

Address:Vellore, Tamil Nadu

i have recharged to my father bearing airtelmobile no [protected] but i didnot get the recharge amount and by complaining also money not transferfered to paytm cashwallet my order no:[protected] mob no:-[protected] recharge amount:-220 I requested you to recharge fastly as early as possible...
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prashant1by1
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issues with Payment and Cash Back

Address:Gautam Buddh Nagar, Uttar Pradesh

I have done payment with following details: Paytm Order #[protected], #[protected], #[protected] Payment Amount- 200 each Order Promo Code- CASH150 Mobile No- [protected] Date- 26-Sep-2014 I got the Cash Back for Oder #[protected]. There are two issues: 1- The payment is showing success for all above three orders, but the only amount 400/ INR get as a payment in Airtel i.e. the payment of 200 not reached to airtel. 2- Cash...
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R
rpv101
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed recharge/CC not responding/SCAM

Address:Bangalore, Karnataka

I have recharged my airtel number using paytm on 17 SEP '14 9:58 PM . ORDER NO[protected] . During recharge, it showed that my request is queued as the Airtel network is down (in website, status is "inqueue"). But the amount got debited from my Citi credit card. After two days, I got a message saying that the recharge is successful and in paytm order history it showed that the recharge is successful. But till date, I didn't get my recharged...
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nitesh_s
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done on Airtel Account

Address:Mumbai City, Maharashtra

I would like to lodge a complaint against Paytm Mobile Solutions Pvt. Ltd. wherein I had made an online recharge of Rs. 400 for my Airtel prepaid connection (Mobile no. [protected]) vide order no.[protected] on 17/09/2014 wherein the recharge status was showing queued till 18/09/2014 and on 20/09/2014 I received a message from Paytm that the recharge is been successful. But, in actual there was no recharge done on my Airtel account. When...
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D
dashratha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge was not successful but paytm has sent message as recharge successful.

Address:Solapur, Maharashtra

respected sir/mam, i have recharge my mobile by using paytm mobile app on fri 26 sep 2014 (between 8.45pm - 9pm) my mobile number [protected] (airtel). I 3G Internet recharge of Rs. 252 from my credit card. money was deducted from my account and paytm received the money also. but recharge was not successful but paytm has sent message as recharge successful. i did enquirey with airtel customer care they said recharge was not...
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M
mrinal.roy777
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from bank account but the mobile recharge was unsuccessful via Paytm

Address:Kolkata, West Bengal

Hello Team, This is to inform you that, I have recharged of Rs. 10 to my BSNL no. [protected]. The amount has been debited from my bank account but after final submission of the payment process I just received a failure message from Paytm, same time I received another message from my bank account, that Rs. 10 has been deducted from my account. I know that the deducted amount is not too big but please do the needful if possible. Thanks...
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Basavanna shankaraghatta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of amount remitted online on........order no. 43211866. Rs.1750-00

During the year 2012 I am trying to echarge TATASKY ..and paytm account is credited with Rs. 1750-00... I have tried several times to request for refund... NO USE No refund or No account balance...I am frustrated ... I request you to refund the same to my Bank account. email id; [protected]@gmail.com mobile; [protected]...
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P
Phanttom
from Karad, Maharashtra
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Got wrong recharge

Address:Pune, Maharashtra

I had attempted a recharge of Rs. 200 for a Tata Docomo number from paytm.com to get a full talktime of Rs. 200. Instead I got some 3G plan activated. I have contacted both Paytm and Tata Docomo regarding this. I have had no response from Paytm and this is the response I got from Tata Docomo: "I would like to inform you that once the pack is activated and the benefits are provided, the same cannot be deactivated, refunded or converted...
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P
Peer Zaffar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 25000 deducted for payment towards purchase of IPhone 5C not refunded

Address:Srinagar, Jammu and Kashmir

Rs 25000 were deducted from my account towards payment for iPhone 5C against order Number[protected] on September 4, 2014. The update reflected as payment failed but the amount was deducted from my account. I contacted the PayTM team on [protected]@paytm.com. I was assured of a solution withiwithin 72 hours but the amount has not been refunded yet. All I got is an intimation that the amount has been received and the order has been placed. Later the...
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K
khulem
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cyber Crime

Address:Chennai, Tamil Nadu

I made a complaint to paytm about not receiving my recharge today around 12:15 am. After I made my complaint I got a call from the customer care and I was told that my money would be refunded and I have to tell my card details to verify my order.After I tell my details an amount of 15000 was deducted from my account.Now I cannot contact the person . he called me from this number [protected].I'd would really appreciate if you take necessary...
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S
Shivani_2014
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received after 3 days also

Address:New Delhi, Delhi

Hi, I send email from my mail id previously to paytm that my transaction for dominoz of Rs. 192 was failed, and I got reply mail from your side as well that I got my money back in 24-48 hours, just because of n/w problem it happened. But still I didn't get my money back yet. I don't have any contact number where I can contact to paytm's customer care representatives. My transaction details are following: Payment id : 10047528 for...
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S
srpzi24
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received Right oreder

Address:Gautam Buddh Nagar, Uttar Pradesh

I ordered a HP Wireless Multimedia Keyboard & Mouse (LV290AA) from paytm shop. Order#[protected] which was Wire Keyboard & Mouse when I received & open the box. I complaint at [protected]@paytm.com but on 21nd sep 2014 still there is no response from paytm also when I calling to paytm customer care no. No one pickup the phone....
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Sonam Gosain
from Boisar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance still not credited in my account while recharge was not successful

Address:New Delhi, Delhi

I recharged my Vodafone mobile no with Rs255 on[protected], additional balance of Rs 155 was debited from my account at the same time. I registered my complain on Paytm care through call as well as by mail. I received a mail saying that my amount would be credited soon, but no balance have been received yet. Also, no support from Paytm Customer care has been provided to me....
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Dil singh
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get my balance

Address:Ludhiana, Punjab

I had done recharge of my Airtel no +[protected] for rs 350, this recharge payment order no is[protected]. My paytym user id is [protected]@gmail.com, Its deducted from my account state bank of india, but i did not get balance in sim card. There is no recharge is done by your department no one is helping out. Please i demand my balance rs 350 to state bank of india account return in my account. I want my money back....
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Address:Pune, Maharashtra

I m virendra my user id is [protected]@gmail.com. I m recharge my no [protected] on 17 sep and this recharge payment order[protected] and Pnb trn I'd is [protected]. In paytm account order show recharge successful but recharge not receive on this number.120 rs debit on my account but recharge not receive. This is a technical problem kindly resolve as soon as otherwise that is totally fourd new customer on paytm....
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Address:Shimla, Himachal Pradesh

I am Dr. Vikant ...my recharge from paytm by pnb net banking failed with deduction of money from my account on my number [protected] on 26-9-14 at approximately 9:00 p.m.so i want my money back of amount Rs. 250 with immediate effect or recharge .....
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S
sedin28
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper response, No refund, System issues, Support team is not efficient.

Address:Bangalore, Karnataka

Recharge amt: 255 INR (Internet Recharge) So called order id :[protected] Date: 15-Sep-2014 They charged my card, and notified me that the recharge was successful, but actually it was not, I given all proof that I have, still they didn't do anything, for every mail they are sending some in appropriate responses, that too they are sending very late, nobody is speaking about the money, simply saying we rectified the issue, who wants...
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lalitpct
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction using PayTM

Address:Mumbai City, Maharashtra

Hi From your site somebody did below transaction which was not initiated by the card holder Transaction details shown in our bank statement. (all transaction were done on 26 sept 2014) POS[protected] PayTM SBIPG amount - 4000 Rs POS[protected] VA_Tech_Ventures_payTM SBIPG -Amount 2000 Rs Card used : SBI Card number -[protected] Need your response on it asap....
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Nirmal Kumar Madduluri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge did not happen

Address:Hyderabad, Andhra Pradesh

I did recharge 4000 for Airtel DTH in 4 transactions through paytm.com on 24/9/2014, but I could see only 2 transactions in my airtel account. But, other 2000 is neither credited in my airtel account and nor in paytm account. I sent so many mail on this issue. Order Number:[protected] and[protected]...
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G
Gauravtepl
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RECHARGE PENDING FROM LAST ONE MONTH OF AMOUNT 2800

Address:Gautam Buddh Nagar, Uttar Pradesh

Transaction receipt Transaction no: #[protected] Date: #[protected]T11:13:41.000Z [protected] Transaction receipt Transaction no: #[protected] Date: #[protected]T11:13:41.000Z [protected] AirTel [protected]...
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