PayTM Mobile Solutions Complaints & Reviews

My name is ShivPujan Singh.Toady a person made a fraud call and asked the ATM pin saying that he is from SBI.The person then made purchase by this transaction no.-#[protected] .Today he has bought goods worth around Rs 30000 between 8 a.m. and 12p.m.by different transaction numbers and same ATM pin.. An FIR has also been lodged for this case.So, please cancel this transaction as soon as possible.This is the case of CYBER CRIME.


My mobile no-[protected].
You can call me for confirmation.please cancel all the transactions made by that person.
I will send photo proof later on.

My name is ShivPujan Singh.Yesterday a person made a fraud call and asked me to tell him the ATM pin and account no. saying that he is from SBI. The person then made purchase by this account no. [protected] . Yesterday he has bought goods worth Rs 50, 110 between 7 a.m. and 9 p.m.. using PAYTM website. An FIR has also been lodged for this case.So, please cancel this transaction or orders as soon as possible.This is the case of CYBER CRIME.

My mobile no-[protected]. You can call me for confirmation.


I am also sending the copy of FIR.
please catch this thief between 2 days because after that he will get his order and go far away. Please cancle the orders.

CLUE'S

The thief's mobile no. is [protected]
the mobile no is still active and is unregistered.
All purchase made by PAYTM website.
The thief is still calling us to tell him new password of ATM.

I have done the online payment to BESCOM on 04/11/2014 of amt 600.00 but i got this month bill with due of last month amount and when i contacted BESCOM they told PAYTM is not tayedup with BESCOM so i need to pay full amt last month & this month amount through bescom only, so kindly refund my amount which i payed to BESCOM through paytm on urgent basis. My payment details are given below.
ORDER NO.[protected] NOV '14 5:35 PM.

It is showing as successful in system on "4 Nov 2014" at "5:35 pm " and amt got debited in my bank account also but BESCOM has not received my bill amt & i got arrears of last month bill amt in this month bill so i have to pay both the bills directly to BESCOM now so pls refund my amount to my bank account ASAP.

Kindly do the needful on urgent basis.

On 3rd mar'2015 i booked 3 tkts for bus journey from indore to ahmedabad on 6th mar'2015 from paytm in sanjay travels, but bus operator inform me that journey is cancelled and your money is refunded to the booking site.Since from 6th mar'2015 till today i have submitted 4 requests to them from their site only but nothing is affecting them also i tried a lot to contact them but that no. [protected] is not even picked by any person.

keep going

bad service

Name: harshitha.rao1992 | Email Id: harshitha.[protected]@gmail.com | Order Number: RCtkt[protected] | Message: The ticket was booked for the date[protected] and the booking ticket no. or PNR was not recieved. The original amount payed was 950 rs. You guys are serious . I thought i'L get the amount within one week...not yet received...

I had done two recharge from paytm app in paytm app the recharge showing success but i had not recive the balance in my mobile a/c and they had charge on my card also . Regarding this i had already mail three times to paytm but i had not recive my refund yet.

Refund not recieved

My bus was cancelled and I faced a lot of problems due to that
and now instead of giving the entire refund paytm is wasting my time by
not providing me the proper refund my conclusion from the previous
tickets and paytm terms and conditions are as follows:
And they are saying it is not possible the response is very
poor they are replying late and closing the issues without asking me and
everytime I have to raise a new issue.More over 20 days i am no received the refund

I had booked couple of deals on Groupon. While booking it showed status as failed so I didn't receive any coupons from Groupon. I had paid for this deal via Paytm. As deal had failed I asked Paytm for refund. I had lodged the same complaint 5 times (Ticket #[protected], Ticket #[protected], Ticket #[protected], Ticket #[protected], Ticket #[protected] and got the same reply that "issue has been resolved" but I didn't see the amount on Paytm wallet or in Bank. PayTM is blaming Groupon for the issue and Groupon is doing the same on Paytm but no one is solving the issue.

Hello,

I booked Bus ticket from PayTM from Hyderabad to Mumbai but the bus operatot later called and told me the price published on PayTM site is not real and the actual price is 10 times from what published on site and for which I have booked...

I have requested cancellation of that ticket from paytm portal, the moment bus operator update me about the fare difference and asked me to pay remaining amount.

Still neither the Paytm has not refunded me the amount paid for ticket booking nor update even after multiple follow-up with them over mail and its been 1 month now...
.
Please avoid PayTM and their pathetic services.

====================================
Please find below the mail transcript on which they confirm of payTM technical issue with pricing but no refund received yet...
====================================


On Thu, May 14, 2015 at 3:34 AM, <[protected]@paytm.com> wrote:
Regarding your experience with Paytm
Ticket #[protected]: Re: Your bus ticket – hyderabad to mumbai on Tuesday, May 12, 2015


________________________________________

Gaurav, May 14, 03:34:
Hi Arun,
I am Gaurav and I am going to do my best to solve your problem.
I am sorry for the inconvenience caused to you, there was some technical issue, due to which fare was calculated wrongly at Paytm .
I hope this helps. Should you need any further assistance, let me know.
Look forward to see you again at Paytm.
Best wishes
Gaurav
Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications."
________________________________________

Arun Singh, May 11, 12:22:
In other word it is Loot by BUS OPERATOR and PAYTM by showing wrong amount on the site and later demanding for more...
Regards,
Arun Singh

This is Simply not acceptable...
The bus vendor called me and told that bus fare is Rs. 1590 not 159 Rs and asked me for remaining amount so I Have told them to cancel the booking...
Bad experience with Paytm...
Regards,
Arun Singh

________________________________________

Arun Singh, May 11, 12:19:
This is Simply not acceptable...
The bus vendor called me and told that bus fare is Rs. 1590 not 159 Rs and asked me for remaining amount so I Have told them to cancel the booking...
Bad experience with Paytm...
Regards,
Arun Singh
+91-[protected]
________________________________________

Arun Singh, May 11, 11:51:
Hello Paytm,
Can you check and confirm on this booking as am not able to reach Bus vendor SOUTHERN TOURS TRAVELS {KUMAR TRAVELS} on given No.
Kindly check and confirm the PNR status as earliest.
SOUTHERN TOURS TRAVELS {KUMAR TRAVELS}
[protected] [protected] [protected]
Regards,
Arun Singh

On Mon, May 11, 2015 at 10:38 AM, Paytm <[protected]@paytm.com> wrote:
ORDER NO.[protected]
from
hyderabad
to
mumbai
date of journey
[protected]
REPORTING TIME
9:45 PM
DEPARTURE TIME
10:00 PM
STATUS
BOOKED
PAYTM TICKET ID
OB6QKW
PASSENGER NAME SEAT TICKET PNR
Arun Singh U KZMY576
BOARDING POINT ADDRESS
Allwyn miyapur,
near raja hospital,
Near RAJA Hospital
BUS TYPE
Volvo Multiaxle A/C Semi Sleeper (2+2)
SOUTHERN TOURS TRAVELS {KUMAR TRAVELS}
[protected] [protected] [protected]
TOTAL FARE
Rs 159

This is to inform you that i was return one cotton suit on 18/05/2014 by Nuvo ex reverse pickup sheet no- AWB-PTM0125934 st. 18.05.2015 silk bazar cotton printed dress material mrp.499/- . But till the date i not received any refund amout in my account.
I want to know why you are not credit amount in my account also i am your regular customer ohterwise i will take legal action against you. Return sleep enclosed herewith.

Kindly do need full at earliest .

Regards,
Devendra

My order for the product was delivered on 12/06/2016 in a damaged condition for which I placed a reversal request on 16/06/2016 and got approved for reversal on the same day. As per there email within 72 hours (3 days) there courier partner were suppose to collect the product. On 23/06/2016 after 8 days I raised a complain on there site but nobody turned up for pick up.
Again on 30/06/15 I raised a complain for which I got a reply that the reversal was cancelled as customer wants to keep the product. There is no communication from my side for cancelling the reversal. I am raising reminder request again and again and what they have to say is it is cancelled after 16 days.

My order id. is [protected]

First ticket raised on 23/06/15 ticket no.[protected]
Second ticket raised on 30/06/15 ticket no.[protected]
Third ticket raised for refund on 30/06/2015 ticket no.[protected]

I want to return the product and get my money back.
I have raised the reversal complain as per there norms well within the approved number days criteria.

Sir,

Myself Nagaraju from warangal, Mobile no[protected], mail id: [protected]@gmail.com

i ordered Samsung Tizen Z1 mobile on 16.6.2015 in Paytm online shopping and paid the money through SBI net banking.

We received that courier on 24.6.2015, i didn't find any mobile in that courier that is a empty mobile box.

I sent a mail immediately to the customer care of Paytm, they replied that within 72 hrs yours problem will be solved. But still i didn't receive any refund from Paytm.

order No:[protected]

Paytm — order pending

Showing order processing from last 6 hours balance deducted from bank account order no.[protected]. Please help me as soon as possible.

late to dalivery

i will order a slippers that have 7days now bt its not daliver to my adress.plz sent me product quickly. order no.[protected]

its to bad (when we can acces in a router in a shutable distans but its not working any other place)

D-Link wireless N 150 Home Router Model No-DIR-600M S/N-QX4A1F2520197 Transaction No-E891D2168530D1E2 Order No[protected] Customer Name-ISA HAQUE SK Ph No-[protected]

cancel my recharge

i have done my recharge but it is still done please cancel my recharge and my oder number is[protected] please cancel my recharge

Paytm Not recharging

This is siva.i am using paytm apps in last one year.it is very slow to recharge in mobile. my i recharge in 110Rs but that is display in processing for long time. my mobile number is[protected] order number is 87458547

Automatically transfer balance

sir my email id- [protected]@gmail.com mere paytm wallet account se Rs 127 automatic kisi or k account m transfer ho gye. plzz help. Thank you

refund money

I recharged. My reliance mobile [protected] with229 on 097/2013 through paytm application.but my recharge is unsucesfull and amount was cut in my pnb bank account .so plz refund my money. Thankyou

Order Pending Paytm order no: 560849112

hey my Paytm order is no:[protected] & but my services is not activated please help !! videocon d2h

Payment refund

order no:[protected] payment deducted 29753 my accound then order failed but money not seen in paytm cash wallet and not refund in my bank from 21st nov

Process held

Hi, My order No. is[protected] is hold from three days it's not cancel or Processed . Please do needful.

Return of electricity bill payment

Dear sir/madam,
today i had paid my electricity bill via. paytem at 13:22 & payment had been deducted from my account but no invoice has been generated. so, please look into the matter.

Payment dedect my account but not refound

My recharge fail but my bank account from money dedect pl. Refund my 300/.rs. kai bar complaint ki but koi response nahi mila or na he koi call recive karta he paytm me tata sky recharge tha

About Mobile airtel Recharge

Respected sir;
I am mohammad fazal
Customer in paytm service, yesterday I have recharged with 26 to my airtel mobile number [protected], it was not rechared yet And it was not refunded yet, order number:-[protected], so take a severe complaint on this issue.

Contact number:-[protected]

very bad.

Hi Rajesh,

We are very sorry to read your issue here.

The best way to resolve any concern is to send an email to us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!

It indicates that this order got failed and the amount of Rs. 227 was refunded to your Paytm wallet. The Paytm wallet balance can be used for your next orders at Paytm.com. You always have the option to transfer this balance to same credit card/bank account. To initiate the refund go to 'Paytm Cash' under the 'My Account' section and click on 'Refund to bank'.

Should you require any other assistance, please send us an email at [protected]@paytm.com.

Best wishes,
Paytm Customer Care

Please confirm how much time will it take to refund it to my Paytm wallet, and i had received a call from one of your executive and also i wants to know that he is working with your company or not. i want the details of that person mentioned below,
Mobile no-[protected]
Name- Rohit
He said me that he is an executive of your company and he asked me to give me the other Banks Account no, Card no and the ATM Password etc.

Waiting for your quick response !!

Regards
Rajesh Saini

Respected sir,
I recharged my mobile number [protected] in paytm for 65rupees, same amount has been debited in my axis bank account.but my mobile has not been recharged .please refund my amount as soon as possible.Order no~[protected]
After some time i tried it once again as it prompted me to retry.so the order number for the second try is ~[protected]

Hi Zaffar,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’'s our promise!

It indicate the transaction against Order Id[protected] got failed and later it was refunded back to your bank.

As per our records, we initiated the transfer of Rs. 25000 to your bank account from our side as of 04/09/2014. We suggest you please verify your bank statement till the date.

In case of delay in receiving refund, you can check with your bank with refund reference number 1922562.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best wishes,
Paytm Customer Care