PayTM Mobile Solutions Complaints & Reviews

HI I ORDERED A DEZINE - WATCH, ORDER ID[protected]. I HAD PLACED ORDER FOR WHITE COLOUR WATCH, BUT I RECIEVED BLACK COLOUR, NOW WHEN I AM SENDING THEM MAILS, I AM NOT GETTING ANY RESPONSE FROM THERE CUSTOMER CARE . I HAVE MAILED THEM SEVERAL TIMES, BUT NO REPLY YET. I FEEL CHEATED AND I WANT COMPLETE REFUND FROM PAYTM. MY MAIL ID : [protected]@YAHOO.COM

i have palace an order order id is OD[protected] but i want cancel my order, i had been also call cast care no [protected] and i am waiting up to 78 minutes on call not any response from executive and also morning to evening i had mail up to 14 time, so plz solve my problems

WRONG ITEM DELIVERED Hi, I have ordered "Zovi Navy Blue Canvas Mid Top Sneakers with Contrast Red (Size-7)" on 14th, Oct, 2014. But, today (17th, Oct, 2014) I got a "Men's Tee Shirt" instead of which I ordered.I ordered it to present it to a beloved person for his birthday, but your people's irresponsible blindness (which don't know difference for Shoe to Tee shirt). Please do the needful to me to get my ordered item as soon as possible, as I have to present it at Monday. And, please don't make my shopping experience in PayTM become a nightmare.

i made an order on fab furnish.com for amount 849.45ps which got deducted from my account in favour of paytm mobile solutions but was not paid for the order and had to make the transaction again.other succesful transactions were in favour of paytm.com but this was for paytm mobile solution as i recieved the message from my bank.i need my cash refund.the order id which i got for failures were two from fab furish...#[protected] ad #[protected]

I have received the wrong product from Paytm I have ordered for Zovi Shoes but received the Women Apparels & also return the same on dated 14.10.2014 but still not received Any reply or Refund from PAytm website. Product Detail givenb below:- ORDER NO.[protected] OCT '14 5:25 PM 1 ITEMORDER TOTAL Rs. 199 Zovi Olive Green Shoes With Buckle Strap Detail (Size-8) Price :Rs 199 Qty :1 Sold By :Zovi Payment Failed Rs 199

Respected Paytm, With reference to my Order:[protected], I should get 60% cash back of my total order After 24 Hrs of the item being shipped. Today, i received the item, but yet i didn't got any paytm cash back in to my 'Paytm Cash' Account. So i please request you to proceed the necessary. Below are the details that the item has been shipped by you and the item has been reached to me. http://gojavas.com/docket_details.php?pop=docno&docno=DELYEPP261821 First please see the above link of your courier partner, in which it is written that the item has been successfully delivered. So, I please request you to process the cash back

I made two failed recharges for 1100 each. I got a mail saying that both will be refunded in the paytm wallet. Sometime later Rs2200 was refunded in my paytm wallet. After that I made 2 successful recharges of Rs550 each. So by the end of day I had Rs1100 balance in my paytm wallet. Few days later when I checked my Paytm wallet the amount was 0 and my Rs1100 was not in the wallet. I wrote a mail to paytm. I got the following reply "We had a temporary technical problem due to which the payment was refunded to your Paytm Cash Wallet even though the recharge happened successfully. We sorted this out later and are in the process of deducting/ have deducted the extra amount that was credited to your Paytm Cash Wallet by mistake." Only two successful recharges were made from my account for Rs550 each. Where as I have paid Rs2200. Order no. o[censored]nsuucessful recharges of Rs1100 each :[protected],[protected] Order no. of successful recharges of Rs550 each:[protected],[protected] Ticket no. of consumer complaint to paytm:[protected] Hence, Paytm owes me Rs1100. Phone number for which recharge was made: +91 [protected] Request you kindly help me resove this at the earliest so that I can get my money back. Regards Ankita Mahajan +91 [protected] I can be contacted at: +91 [protected], ankitamahajan.[protected]@gmail.com

I have submitted my order 2 days back for 2 shirts and I have not received my cash back amount 578 and as per there condition they have to process within 24hr, but had sent a mail communication on the same nobody responded for email communication. My Order number is[protected]

By mistake done recharge twice at the same time for idea mobile no.[protected] of rs.199 . want to cancel one recharge as it was done twice. Order numbers[protected],[protected]. As it showed to retry i retried for recharge & it came twice . so i request to cancel one order and debit money to paytm acount. I hope you will debit my money back.

Hi Sir, We are not satisfied with your services.Our order numbers are[protected],[protected] and[protected]. All these ordered items need to be delivered to the same address mentioned in the order. Already the delivered dates has been extended[protected].Kindly deliver our products as soon as possible. Contact me to this phone number:[protected] for any queries. Thank You. Saravana Kumar

Dear sir I order shoe but that company sending T-shirt that order no is[protected] Next order is slipper size 7 but i received size 10 that order no is[protected] send mail paytm care but i not Received correct reply from paytm and also my money was not refunded .Not received any process step for My money returns

Hi Team I order a Karbon Titanium Octane phone (Red). Status of the order is showing Shipped, but I didn't get my cash back of 1985/- to my Paytm wallet till now. Please check and credit my cash back ASAP. Regards Ramesh Adimoolam.

I've paid Airtel postpaid Bill of Rs.800 through Paytm on 6th October'2014 but still it is not getting updated for the particular Airtel number. After that I kept a mail to 'Paytm Care' but they didn't reply anything. After that I rang to Paytm customer care[protected] for support on this and recorded my complaint on 14th October'2014. *After few minutes, I got a call from PAYTM customer care - the number is '[protected]' and the customer care officer asked me about the details of the complaint and said he will solve the problem, for this he asked our SBI debit card number, expiry date on card and the secret password of that card. I've given all the details regarding the SBI Debit Card, by taking all these he said he will solve the problem as soon as possible. **After few minutes, I had received a message to the number -[protected] - regarding my account balance in SBI card have been deducted of Rs.10 and after a couple of minutes my balance of Rs.500 has been deducted from my account without my knowledge. And, around at 10pm I received a message regarding Rs.10 has been deducted from my SBI account. ***Seeing all this, I called to SBI customer care and requested to block my SBI debit card due to hacking. After the blocking of SBI card, I had received a message regarding my account balance - that means it was hacking from some other persons. This was only done after when I given my SBI debit card details to PAYTM customer care officer. ****At all the time of this happen, my SBI debit card is at my wallet***** I ever think only customer support can all do this. When we have some problem, we can call customer care by thinking we will have some support from them. But how the people of customer care persons can do all these. This is the only request from my side that don't ever do like this and updated my Rs.800 to the Airtel number - [protected] -which was successfully payment done through PAYTM service on 6th October'2014. Details: Transaction receipt Order no: #[protected] Mon Oct 06 2014 **If not possible, revert the whole amount to the respective Bank account with immediate effect.** *****Please give revert as soon as possible*****

Hi, Order Number:[protected] I ordered one product in Paytm at 09 October 2014. The date of delivery is 15 October 2014, Still the product is not shipped. i Contacted many time to customer care. They not respond my query. This is number one fraud.

ON 15.09.2014 I HAVE RECHARGE A SUM OF RS.135/- TO THE MOBILE NUMBER [protected] THROUGH INTERNET BANKING BUT THE SAME WAS NOT RECHARGED. I GOT MESSAGE FROM YOU THE SAID AMOUNT REVOKED TO YOUR ACCOUNT. BUT TILL DATE THE SAID AMOUNT IS NOT CREDITED TO MY ACCOUNT

I had purchased bean bag xl cover of worth 1399, order num is[protected]. I cancelled my order and I claimed for refund. It's been 1 month I didn't get my refund amount nor any mails regarding my request.i had mailed many times expecting positive and good response from but the sad thing is I didn't even get reply to my mails.please consider my request and solve my problem.

MY ORDER NO.[protected] . I HAD TRANSFERRED RS 1365 IN MY HDFC ACCOUNT . BUT NOT CASH BACK RS 683 IN MY PAYTM CASH WALLET . ITS NOT SHOW AMOUNT BUT RS 1365 HAD DEDUCTED FROM MY ACCOUNT. SO PLZ CASH BACK IN MY PAYTM CASH WALLET. AMIT KUMAR RANJAN [protected]

My name is jay raval n i was pyrches a slipper on paytm wroth rs. 239 i was pay online before 3 days but i m not getting my product at my address ... my order no is #[protected] Hi jaybhoomi1225! Thank you for shopping with Paytm! Your order has been successfully placed and payment received. Order#[protected] Tuesday, October 14, 201400:04:51 Your item(s) would be Shipped to: Vaidh Street Kharakuva Sarkhej Nr.ramji Mandir. Ahmedabad Gujarat-382210 Item(s)Ship ByAmount Santini Blue Skyblue Beetel Men Slippers (Size-7) Seller: Santini Quantity: 1 Price: 299 Thursday, October 16, 2014 Rs.239 Order Total: Rs 239 If you have questions, we're happy to help. Email [protected]@paytm.com Phone [protected] © Copyright One97 Communications Limited 2014

I recharged my aritel mobile 99*****555 with 449 rs for 3g recharge.its been three weeks i didnt get my money back or the recharge done. no customer care number.It wont work you have to record your call, no body comes back.[protected]@paytm.com again a cheating mail id every time i mailed to it, it sends a new complaint number.for every complaint number i get the same reply your problem resolved.but it wont. dont recharge in paytm.I deleted the app also from my mobile.

i raised the issue to the customer care they replied it its a technical issue so we will resove with in 24 hours but it went so many days stil the issue is not resoved and I was keep on sending mails for this issue but no one responding regarding the issue. Oct 07 18:07 i was done my Bill Payment of Airtel DataCard [protected]. Promocode used: GET100 i got cashback and it displyed my Paytm Cash Transaction History but it does not displayed under the Paytm Cash Wallet section. My Order Details. Cashback Received Order #23704512 Paytm Cash Txn ID 130DFA1319743DB9 your order #[protected] of Bill Payment of Airtel DataCard [protected]. Promocode used: GET100 | Issue Type: Cashback issue | Time:[protected]:7:10 |