[Resolved]  Paytm — Paytm Wallet

Address:Gautam Buddh Nagar, Uttar Pradesh

Paytm Wallet is really pathetic because user can't add more amount as they required 1. I was trying to add money in wallet but unfortunately, I couldn't’t add above Rs. 4, 000.00 and transaction got failed two times after 1st transaction. 2. User whole purpose of buying goods from your paytm wallet got defeated because user can’t add more money and any merchant is not ready for part payment. 3. Why paytm's team is not having customer care help line no? Wrost then pathetic.. 4. Paytm replying after one hour and the offer that user want to grab was got expired in such time. Why should user wait for your reply? Now, I want my Rs.4, 000.00 back to my card account because keeping money in your wallet doesn’t provide me any kind benefits and my purpose got defeated due to pathetic service of Paytm. Regards, Dhanesh Kansari +91-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Dec 19, 2014
Updated by drkansari
After writing complaint detail on consumercomplaint.in, I got the call from no. +91-[protected], That guy had informed me that he is from paytm and understand my query in detail. After that he had informed me that he is reversing my transaction and returning money in my bank account and asked my OTP on my cell phone. The biggest of mine is I had provided the OTP to him. After providing OTP that chap done a transaction of Rs. 2, 800.00 and Rs.1, 200.00.

I had already update about same matter to paytm and they are working on it.

Last but not the least DO NOT SHARE OTP...
Complaint comments 

Comments

Plz gve me my 3000rs cashback in my ac paytm wallet..??
previously paytm provide paytm wallet ammount to bank with 4% deduction, but they are not provided after adding amount to paytm wallet.please solved this problem
Dear Sir/Madam

yesterday evening time 5:42 P.M. i have received mail and message throw paytm company ur paytm wallet money approx. Rs.7461 send to ur freind mail id is [protected]@rediffmail.com. but i dont know this person and i am not send this amount any of mail id. i shock this is fraud. paytm software and Paytm Acccount is hack and my patm money is only for within 1 minute transfer to other person account. I immediate time 5.49 P.M. write a mail to paytm customer care but till date paytm not get a good response throw Paytm company side. I write please block and frezze the fraud mail id becuase this person do not transfer and transaction of my money. but Paytm not take the action immediate and till date. please resolve this query earliest and credited my money in my Paytm account otherwise in bank account.

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