PayTM Mobile Solutions Complaints & Reviews

Dear sir, I Recharged my mobile with Rs. 455/- having Number . [protected] (Airtel) through paytm by SBI net banking on 12th december, 2014 at 11:21 AM. Money 455/- was debited from my Bank account but recharge was not done. My money is neither in bank account nor in my Paytm cash acccount .When I click on "YOUR ORDERS" option in my Paytm account There are two orders on 12 DEC '14 at 11:21 AM.The Order Numbers were[protected] and[protected].Both orders status were showing that "Payment failed".But the cash 455/- was debited from my account and also not in my PATM cash wallet.Please lookinto my complaint and credit my cash into my account. with regards J.Vamsi

Sir / Madam, Yesterday 11/12/2014, I recharged my phone using Paytm Mobile App for Rs198 which was showing full talk time on their App. After recharging Mob. [protected] (Bharti Airtel) with Transaction no. IGOOHSJWM9 (State Bank of India) of the desired amount i.e. Rs 198, I only receive Rs 1 in my balance account and rest is deducted on account of service charges and taxes. On asking Paytm Team regarding same now they are regretting services on account of Operator. Regards Vineet Kumar [protected], [protected]

I received the product though I have already cancelled my product . I want to return my product . and my money back. product is Shopper52 Muiltipurpose Foldable Laptop Table / E-Table With 2 USB Fans . Order No. is ORDER NO. [protected]. my phone no. [protected]

I have bought the 2 sets of Assorted Pack of Watches and its was very bad item and the watches were not working properly also then i complained to take your watches back and give me my money back. But there was no responce from paytm. So i request them to take their watches back

Just to inform i am very disappointed with your services My order[protected]item FUll Sleeves T shart Marvels) is showing status delivered but i have not receive this order your customer service is so bad where you just record the complaints Ticket no #[protected] and Ticket no #[protected] and never come back & how could you whether we are mad or what to follow up with your guys in our busy schedule & no answers for my complaints in your complaint box "[protected]@paytm.com". Now i am going to file a case in consumer count because i wasted my time & even i wasted my money by not getting my order which i prepaid the amount. Pl send order item or money.

Dear sir, On 9 dec 2014 MY CUB debit card hacked by some one. amount debited from my account without my knowledge aroung Rs. 5000 1. 9-DEC-2012 TO ECOM:[protected]PAYTM SBIPG IN RS.2000. 2. 9-DEC-2012 TO ECOM:[protected]PAYTM NOIDA IN RS.2000. 3. 9-DEC-2012 TO ECOM:[protected]PAYTM SBIPG IN RS.1000. FOR MY HUMBLE REQUEST PLEASE REVERT MY AMOUNT TO MY ACCOUNT IMMEDIATELY. CUB BANK ACC NO: [protected]

Hi, This is Tejaswi, i have ordered for a watch yesterday i.e on 12/11/14, the order Number is[protected], By mistake i have given wrong pin number i.e, 507002, i wanted to change my pin number to 500072, kindly please change my shipping address to Hyderabad. Thanks & Regards, M.Tejaswi.

I have recharged my prepaid TATA Photon Plus No-[protected] on 23/10/14 for Rs.276.00 from Axis Bank Debit Card.But the said amount was not updated to my TATA photon a/c neither the amount was refunded to my Axis Bank account. I also have contacted with TATA photon and they also have not did any thing to shot out this matter. I am again requesting you to look into this matter and refund this amount to my Axis ban a/c from which the payment was made. You can contact me on [protected] or mail me at [protected]@gmail.com. I expect a quick solution to the matter. Regards Daina Mohapatra

Special Recharge of Rs.65.00 on wrong mobile No. [protected]. The correct mobile no. is [protected]. Please Special recharge Rs.65.00 is divert from mob. no. [protected] to mob. no. [protected]. MY MAIL ID amitava.[protected]@gmail.com Pass Word:- antarjita

I have received from paytm site one faulty piece of Mixer grinder from Bajaj company . I have written more then 20 times to paytm to return it, but no body is taking any action against this transaction. [protected]@gmail.com BUYERMRS. KAVITA JHA CO SHREE ABHAY KR THAKURTHAKUR MENSION CHANAKYA VIHAR COLONY NEARBARARI TOLL TAX BOOTHCITY: BHAGALPURSTATE: BIHARPIN: 812003MOBILE:[protected] INVOICE #: 20276/[protected] INVOICE DATE: 10-Dec-2014 | 13:2 hrsSELLERGMNC TECHNOLOGIES PVT. LTD.G-7, Hans Bhawan 1, Bahadur Shah Zafar Marg, New Delhi -110002CITY: New DelhiSTATE: New DelhiPIN: 110002PHONE: +91 [protected]COMPANY’S VAT TIN:[protected]COMPANY’S PAN No.:AAACG7926Q

Hi, Actually i bought acer bag from paytm, i had received damage bag, After i return bag on[protected] They accepted it, Till now they didn't responded about my cashback... My Order number is .[protected] ... It's a fraud company.. Please do the needful... Thanks in advance.

fraud company. i am still waiting after 12 days of mailing you abt the reverse pick up of my order[protected]..what the bloody hell you are doing. loook at many other well known company like flipkart...loook at their services...the refund is done with two days of pick...and pick within 3 days od information.. what the hell you are doing.. jerk . i am going to file a case against your company in high court within next two days... or else you better pick up and refund my amount.

Just to inform i am very disappointed with your services My order[protected] is showing status delivered but i have not receive any order your customer service is so bad where you just record the complaints and never come back & how could you whether we are mad or what to follow up with your guys in our busy schedule & no answers for my complaints in your complaint box "[protected]@paytm.com". Now i am going to file a case in consumer count because i wasted my time & even i wasted my money by not getting my order which i prepaid the amount. I neither want my money nor my order you guys take as carity from me. I am following up with these guys but no response -

I am appasaheb my paytm ID is [protected]@gmail.com with order id[protected] . I ordered nova trimmer on 04 dec 14, I have been your loyal customer from last 6 months I have adviced my friends to buy products from paytm, But this time you broked he trust by cancelling the product after 5 days, I was suppose to gift this to sumone, and I dint buy anything on flipkart app day beause I trusted you guys and you have taken payment i advance, Now I will have to buy same product from other place for 450 who is responsible for my extra money loss? Do you guys have sense of responsibility to keep your customer happy as your website says.I am highly upset with your this casual behaviour I am forced to give real bad reviews about paytm on consumer forums and to my friends.I am looking forward for the compensation of my monetary and time loss.My contact number is [protected].Looking forward for some serious action from your side.

Hi Sir, I have recently purchased a 10 gms gold coin on PayTm. As per the offer user will get 1500 cashback after 24 hrs of shipment for prepaid orders. My order was delivered still the cashback was not received. When I contacted the customer care, they are not replying to the customer properly and not providing a response to the customer. Can you please look into this issue ? I have attached the order screenshot for your reference. So during the payment It was clearly mentioned 1500 cashback would be processed, but still is not processed and customer care people are giving arrogant response. "GOLD1500GOLD1500 applied. Rs1500 cashback will be added to wallet in 24hrs of shipment for prepaid orders & in 24hrs of delivery for COD" Order No #[protected].

I bought Bajaj electric kettle ORDER NO.[protected], after the receipt of order i send mail to paytm care for its return within 2 days of receipt of this order. Paytm care replied that their courier executive will come and pick up the parcel from the delivery address but it has been more then 1 month but no one came and picked up the parcel. i have written to paytm care number of times regarding this but again & again they are sending same computer generated reply that their executive will come and pick up the parcel. It has been more then 1 and half month, now i am going to file a case against paytm .

Hi Team, On 26th Nov, Paytm Executive had picked the Item against the order No.[protected], However Order status has been exhibit as “Pending return” in Paytm Website. I have wrote an email to "[protected]@paytm.com" however no satisfactory response. i had received the response from paytm, on 03rd Dec, "We understand that product has been picked up from your place. The refund will be processed once the shipment will get delivered back to the Merchant. As it has already taken lot of time almost 2 weeks. Can you please help me to refund my money from paytm. I m really appreciated if you can. Thanks, Lalit Kumar

fraud company. i am still waiting after 12 days of mailing you abt the reverse pick up of my order[protected]..what the bloody hell you are doing. loook at many other well known company like flipkart...loook at their services...the refund is done with two days of pick...and pick within 3 days od information.. what the hell you are doing.. jerk . i am going to file a case against your company in high court within next two days... or else you better pick up and refund my amount

Hi Team, I was very glad initially when I ordered a product in paytm. But, Slowly after few days, I got the info that paytm is there for cheating people. A ecommerce site for developing needs customer satisfaction. But, you people are cheating customers with cheap marketing tricks. Issue: I have ordered a product of sweat shirt with two quantities. But, the guy delivered only one sweat shirt. Paytm cheated me by delivering only one quantity. Tried Solutions: 1. Tried reaching customer care number. But, I didn't get any response from them. 2. Tried sending email to the customer care. But, didn't get any response from them. I have few questions: 1. Who will take care of this issue ? Any specific department is there for taking care of this ? 2. Paytm, everytime cheat customer like this. Or in my case, it happened like this ? 3. How was the quantity changed ? Who will track the product & quantity details ? 4. Does Paytm think that it can easily cheat customers in this way ? 5. Will i get resolution for this ? If not, i will definitely lodge a complaint in consumer court.

I have ordered floaters in paytm with order number[protected] but i didn't get order till now but in order status showed as delivered, i mailed them but they didn't give correct response and they said order was delivered. Please resolve issue ASAP