Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 951

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Appasaheb Mahadik
from Pune, Maharashtra
Report
Copy

Unhappy with your services,Compensation required.

Address:Pune, Maharashtra

I am appasaheb my paytm ID is [protected]@gmail.com with order id[protected] . I ordered nova trimmer on 04 dec 14, I have been your loyal customer from last 6 months I have adviced my friends to buy products from paytm, But this time you broked he trust by cancelling the product after 5 days, I was suppose to gift this to sumone, and I dint buy anything on flipkart app day beause I trusted you guys and you have taken payment i advance,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venkatesh Nalam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback Not Processed - Worst Customer Care I have seen

Address:Bangalore, Karnataka

Hi Sir, I have recently purchased a 10 gms gold coin on PayTm. As per the offer user will get 1500 cashback after 24 hrs of shipment for prepaid orders. My order was delivered still the cashback was not received. When I contacted the customer care, they are not replying to the customer properly and not providing a response to the customer. Can you please look into this issue ? I have attached the order screenshot for your reference. So...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinitabadola
from Vikasnagar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ORDER NO. 659961818, requested for return but no one has picked up the parcel

Address:Dehradun, Uttarakhand

I bought Bajaj electric kettle ORDER NO.[protected], after the receipt of order i send mail to paytm care for its return within 2 days of receipt of this order. Paytm care replied that their courier executive will come and pick up the parcel from the delivery address but it has been more then 1 month but no one came and picked up the parcel. i have written to paytm care number of times regarding this but again & again they are sending...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
L76138
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refund my money against the order number : 664899960

Address:New Delhi, Delhi

Hi Team, On 26th Nov, Paytm Executive had picked the Item against the order No.[protected], However Order status has been exhibit as “Pending return” in Paytm Website. I have wrote an email to "[protected]@paytm.com" however no satisfactory response. i had received the response from paytm, on 03rd Dec, "We understand that product has been picked up from your place. The refund will be processed once the shipment will get delivered back to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shipra soni
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no reverse pick up yet

Address:Bikaner, Rajasthan

fraud company. i am still waiting after 12 days of mailing you abt the reverse pick up of my order[protected]..what the bloody hell you are doing. loook at many other well known company like flipkart...loook at their services...the refund is done with two days of pick...and pick within 3 days od information.. what the hell you are doing.. jerk . i am going to file a case against your company in high court within next two days... or else...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
santhosh
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheap Marketing & sales tricks by paytm

Address:Hyderabad, Andhra Pradesh

Hi Team, I was very glad initially when I ordered a product in paytm. But, Slowly after few days, I got the info that paytm is there for cheating people. A ecommerce site for developing needs customer satisfaction. But, you people are cheating customers with cheap marketing tricks. Issue: I have ordered a product of sweat shirt with two quantities. But, the guy delivered only one sweat shirt. Paytm cheated me by delivering only...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Potnuru Pradeep
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered

Address:Hyderabad, Andhra Pradesh

I have ordered floaters in paytm with order number[protected] but i didn't get order till now but in order status showed as delivered, i mailed them but they didn't give correct response and they said order was delivered. Please resolve issue ASAP...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajesh Kothuru
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount

Address:Bangalore, Karnataka

paytm order number:[protected], return order:[protected], Iam purchased teashirts but after delivery some what damage is their iam given return item is returned nd in status refund added to wallet but in my wallet check means zero ruppes their when iam ask by email means no one responsing all are telling wait wait alreday more than ten days over iam mailing also no one responsing very irritating paytm very bad custmer service see more than ten...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
26 Comments
Report
Copy
N
ninadrao
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order delivered with wrong specification

Address:Ahmedabad, Gujarat

I had ordered VOX Power Bank 22000mah BLACK colour (ORDER NO.[protected], But received white one instead. I had waited for a week for black power banks to be available as it was out of stock earlier. Please provide explanations and change it back to what I had ordered....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Balraj Sahu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misuse of debit Card

Address:East Singhbhum, Jharkhand

Dear sir, Some fraud made with me, who used my debit card to purchase from you . We request to you kindly cancel ail this transactions, because they are cyber criminals VIN/FREECHARGE /[protected]/0 VIN/PAYTM MOBIL/[protected]/0 VIN/PAYTM /[protected]/0 IIN/Paytm.com /[protected]/0 VIN/PayTM /[protected]/0 VIN/PayTM /[protected]/0 VIN/PAYTM MOBIL/[protected]/0...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shipra soni
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no reverse pick up done after several requests

Address:Bikaner, Rajasthan

I have order an product...order no[protected]..which i recieved on 26 nov 2014...and on 26 nov i have requested for returning of the product throught...till today's date they are just telling me the same and samething that we will resolve your problem in 3 days and the in 7 days your problem will be resolved.. i am now pissed off with the service and silly replies..i want my refund back and take your product back......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bonisurya
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment transaction failure and money not returned ID: 10151142386

Dear Sir/ Madam, I would like to inform you that, i am a regular user of Paytm and have been using since last 6 months. But recently, I have made a transaction of Rs 3, 000 on SUN direct DTH recharge thru PayTM and the transaction was failed. The amount Rs 3, 000/- (Three thousand rupees) debited from my ICICIC bank account and not credited. The order no:[protected] &[protected] and the transaction ID no: [protected], date: 15.11.2014....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bonisurya
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failure: 10151142386

Address:Hyderabad, Andhra Pradesh

Dear Sir/ Madam, I would like to inform you that, i am a regular user of Paytm and have been using since last 6 months. But recently, I have made a transaction of Rs 3, 000 on SUN direct DTH recharge thru PayTM and the transaction was failed. The amount Rs 3, 000/- (Three thousand rupees) debited from my ICICIC bank account and not credited. The order no:[protected] &[protected] and the transaction ID no: [protected], date: 15.11.2014. Tried...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shipra soni
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no return pick up done after several mails and requests

I have order an product...order no[protected]..which i recieved on 26 nov 2014...and on 26 nov i have requested for returning of the product throught...till today's date they are just telling me the same and same thing that we will resolve your problem in 3 days and the in 7 days your problem will be resolved.. i am now pissed off with the service and silly replies..i want my refund back and take your product back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gharwinder
from Mumbai, Maharashtra
Report
Copy

Bal Deducted But Recharge not Done

Address:Chandigarh, Chandigarh

I have made recharge online by using Paytm Online Services. I have Rs 30 in my cash wallet in Paytm Id which I created online. My Paytm Id is [protected]. I Made a recharge of rs 124 of my reliance no.[protected], but recharge was not happen successfully. The same is confirmed from reliance customer care, they denied that they did not received any request for my no. Order no is[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
b r kapur
from Delhi, Delhi
Report
Copy

Refund of Rs.459.00

Address:Mandi, Himachal Pradesh

I have made payment of Rs 459.00 on 28.10.2014 and was credited in your account on 29.10.2014, payment of Bill of Mob. No.[protected] but this payment was neither received by the BSNL neither refunded by you. So you are requested to refund the same and be credit my credit card by the same amount. Thanking you, BR Kapur Mob No. [protected] brkapur.[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venkeswararao Para
from Coimbatore, Tamil Nadu
Report
Copy

Broken and old product

Address:Hyderabad, Andhra Pradesh

Hi, I have ordered milton tiffin/lunch box in paytm last week. My Order No:[protected]. I got order today. But the product inside the paytm seal the product cover was already opened, it is old product and damaged product. The lid of the box is broken. I used paytm for my all online shipping's (recharge, products). I lost trust in paytm site after i got this broken and damaged product. The product also not looking like original. I think...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chnka
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

have not got the 8 GB memory card

Address:Kolkata, West Bengal

I have bought Nikon p530 point shoot camera (ORDER NO.[protected] on 23 OCT '14 6:44 PM. I received the item but I have not got the 8 GB memory card though it is clearly mentioned on the box that the camera comes with 8 GB memory card. Later I was informed that the 8 GB memory card (class 10) will be delivered to me within next 3 working days.(view ticket no. Ticket #[protected] After that one of your executives informed me on 16th November,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
punatiyapankaj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the insufficient delivery

Address:Surat, Gujarat

Dear sir, I was order for the two watches but I got only one watch during the delivery and you debit bill for both watches and also the bill was same for two watches so why this kind of miss understanding happens there please give me satisfied reply otherwise I will make complain against paytm in to consumer form my contact no. Is here [protected] Pls give me your cell no .in to reply for further communication Thanks and regards Pankaj...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DPSh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No 653713808

Address:Ghaziabad, Uttar Pradesh

On line payment to Airtel Land line was made vide above Order. The payment was not credited in the service provider Account. The amount paid was Rs 898/-. I have raised & reminded several times without any response The ticket number is[protected]. Please let me know the status immediately, faily which the issue will be taken at appropriate Consumer forum. Thannx, in anticipation of immediate action. Deepak Shukla [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about PayTM Mobile Solutions services