Paytm — Received a damaged item

Kapil P

from Bangalore, Karnataka

Address:

Bangalore, Karnataka

Hi Team, I have bought one Nilkamal Churchill New Shoe Cabinet from paytm.com but after assembling it as per the instruction and Diagram given in the PACK (of Nilkamal). But, the main point of concern is that the card boards or plates which are for the inside fitting are getting FIT in this shoe rack. They are very loose. I am sure they have given me SMALL sized boards.plates that is why they are getting FIT inside the shoe rack. For this concern, I tried to reach paytm.com so many times but they are not at all listening to. I raised so many ticket for this issue. After having a talk with Ankita Shukla on 05-may-2015, she assured me that they will call me again in evening of the same day and will have a discussion on my issue along with the SELLER (i.e Nilkamal) but it never happened yet. So, I raised Ticket on 7th-May-2015 also but they have not even responded yet. So, I would request to kindly look into this matter ASAP. Thanks, Kapil

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May 11, 2015

Updated by Kapil P Sorry for the TYPO.
It should be read as follows:

Hi Team,
I have bought one Nilkamal Churchill New Shoe Cabinet from paytm.com but after assembling it as per the instruction and Diagram given in the PACK (of Nilkamal). But, the main point of concern is that the card boards or plates which are for the inside fitting are NOT getting FIT in this shoe rack. They are very loose. I am sure they have given me SMALL sized boards.plates that is why they are NOT getting FIT inside the shoe rack. For this concern, I tried to reach paytm.com so many times but they are not at all listening to. I raised so many ticket for this issue. After having a talk with Ankita Shukla on 05-may-2015, she assured me that they will call me again in evening of the same day and will have a discussion on my issue along with the SELLER (i.e Nilkamal) but it never happened yet. So, I raised Ticket on 7th-May-2015 also but they have not even responded yet. So, I would request to kindly look into this matter ASAP. Thanks, Kapil

May 12, 2015

Updated by Kapil P Is anyone there to look into this matter??
Or I need to complaint in HIGHER level??

May 20, 2015

Updated by Kapil P It seems that Paytm doesn't even care for the complaints registered in consumercomplaints.in.
Now I'll manually register a CASE against you (Paytm).

Aug 26, 2015

Updated by Kapil P Paytm must be thrown out of the E-commerce market. They should do some other business.