PayTM Mobile Solutions Complaints & Reviews

I have ordered an item in paytm on May 5th with order number[protected] and i have paid the amount of 699 INR. At the time of payment they have indicated estimated delivery date as May 11th. However, i have not recieved the product so on May 12th i mailed to customer care asking the status.I got reply saying that shipment of product will be done in 1-2 dys and after that i will recieve mail or message . again iwaited till May 14th and i have not recieved any thing from paytm.

I booked a ticket in PayTM with Order NO#[protected] & PayTM Ticket Id# OB7QJH. Since my plan has been changed I just tried to cancel my ticket 50hrs before, surprisingly I haven't get Cancel option. Disappointed a lot & talked to PayTM people. Never experienced such a worst from them & they are very rude and more over very helpless. I just want to cancel my ticket and wants 90% of refund.. Thats it.'

Sir, My PAYTM Order ref_[protected].The order was SAMSUNG BHM1100 BLUE TOOTH HEAD SET (BLACK) WITH CHARGER. Complain details. 1. The item delivered with without charger. 2. There is no user manual and warranty card. 3. Charged with other Samsung charger, but the device didn't hold charge. 4. Device is not in working conditions. 5. The seller BEST DEALS isn't responding. His phone no_ [protected] is not answering. 6. Please replace the item.

I purchased a mobile through paytm my order number[protected] i got a conformation mail from them and they Detect money from my account now they are saying stock is not available but i noticed in website it is still in stock. Now funny thing start they are saying we will transfer money to wallet then you can transfer to bank account and this will cost 4% of transaction money is this fare why i need to pay 4% for their fault. I composed 4 mails they replying same thing one by one, those are useless even there is no customer care support to speak. Big funny thing is this i noticed transfer to bank account option is not available now i need to spend hole money on paytm. Why should i need to spend no one is contacting me

i buy it 16/4/15 return complain on 23/4/15 my detail Value 599 order no[protected] id [protected]@gmail.com Phone no [protected] cash back 240 in wallet i got Please return it give me 359 in my wallet now but i shock it show in paytm complain box is retn approve how ?? what is this paytm

I booked the ticket from bangalore to jamkhandi with worth of 1800 and i canelled it, so its shows 1530 will be credited to specified bank I havent got any update from bank -I dnt know why relly never trust any ecommerce as well named company they least bother about 1530 i m calming aganist higher authority though it small amount but this should be done anyone

This is, vikash kumar singh.i purchase a 2 saree from paytm in the date of 06/05/2015.till know i cant received the product and conformation from paytm team side. Product 1:- Brand:- MIRCHI FASHION Product code:-APPMIRCHI-FASHIMIRC263523EF7F9D0 COLOUR:- Dark green MATERIAL:-FAUX GEORGETTE. Product 2:- Brand:- FESTIVE Product code:-APPFESTIVEI-BLACMAST48721397B1DF0 COLOUR:- BLACK MATERIAL:-NET. Kindly revert me as soon as possible THANKS/REGARDS VIKASH KUMAR SINGH MOBILE NO:- [protected] ADD:- Flat no:-303, woodsville society, moshi pradhikaran.chikhali pin code:-412114

I made a recharge through paytm of 30rs amount has been deducted from my account but i have not got any recharge done. This is actually what you guys to each n every time. I have not ever done a single recharge easily and while taking the amount you don't took a second. I want the recharge or amount to be refunded as soon as possible i am not going to bear all this crap every time.

Paytm Ticket ID:OAJ9LC; PNR:D[protected] The ticket says that the departure time is 00:30 on 25th April 2015. I was waiting for the bus and the operator said that there is no such bus to my destination. Tried calling Paytm at +91 [protected]. It doesn’t work. I had to switch 2 government buses in that uneven time to reach my destination, Because of which I missed an important appointment. The operator said that the ticket is for a bus at 12:30 PM and not 00:30. So I had to cancel the ticket. Now they come back and say that I cancelled the ticket without boarding the bus. I had to email paytm and their response is very bad. I'v sent the email to [protected]@paytm.com and no response yet. Screenshot of ticket is attached.

sir, i recharged the dth through my wallet but it was not succeeded but my wallet balance is showing Rs.0. order nos. are produced below.my contact no. is [protected]. pse help me earliest... ORDER NO.[protected] Rs. 50011 MAY '15 5:25 PM Recharge of Dish TV DTH [protected] Qty : 1 Rs. 500 Payment Failed ORDER NO.[protected] Rs. 50011 MAY '15 4:52 PM Recharge of Dish TV DTH [protected] Qty : 1 Rs. 500 Payment Failed ORDER NO.[protected] Rs. 50011 MAY '15 4:10 PM Paytm Cash Qty : 1 Rs. 500 Payment Failed

Hi, I was using Paytm service since past 2 months in order to book Uber cabs. On 6th of May 2015, I received a registration email from Paytm inspite I have already registered way back. Not only this, I also got an email that some have added a coupon in my account of Rs 10 and then she has transfered that money to some other account. I have reported this matter to Paytm without any delay and told them to please look into the matter. Though, my original balance which was around Rs 450 was fully intact in my account. I got a confirmation Ticket from Paytm the very same day. After a day when I tried to pay to uber, it said that my account is blocked. I waited for a day by just imagining that it may be a technical glitch at Paytm's end. And then reported the matter to them a day later. Since then, my account is blocked. I have asked them many times on facebook via email on [protected]@Paytm.com and [protected]@Paytm but they are not responding in a proper way. They have not told me the reason of making my account blocked. They even asked my bank statement as well which I sent 4 days back already. Still my account is blocked. I want to use that money for booking Uber cabs. I just want them to unblock my account and then I will not use their service again ever! (after using my balance). Please help me! Thanks Neetu My paytm account id is neetu.[protected]@gmail.com

Regarding your experience with Paytm Ticket #[protected]: Fw: Revert the debited Amount Hi promod, Thank you for writing in to us. Your ticket no is[protected]. We will get back to you at the earliest. Thank you for your patience. Paytm Care Team [protected][protected][protected][protected] promod, May 13, 12:37: I have done recharges using paytm and three times it failed but balance has been deducted and it was not yet refunded pl find the below mentioned order id and recharge amont details. ----- Original Message ----- From: promod (mailto:[protected]@globecapital.com) To: [protected]@paytm.com Sent: Wednesday, May 13, 2015 12:16 PM Subject: Fw: Revert the debited Amount ORDER NO. [protected] May '15 1:39 pm Recharge of Airtel Mobile [protected] (https://paytm.com/shop) Qty: 1 | Sold By: Airtel Rs 300 WAITING FOR OPERATOR CONFIRMATION GET90Success. Your cashback of Rs 30 will be credited in 24 hours. Use GET90 again to get more cashback. MESSAGE Your order is being processed by Airtel. We will email/SMS on successful processing of this order.You can also check status of order from 'Your orders' Subtotal Rs 300 Order Total Rs 300 PAYMENT DETAILS Payment of Rs. 300 is received by Paytm ! CC Transaction No [protected] Rs 300 PROMOCODE GET90 In case of any queries and clarification 100% Assurance At Paytm, we provide 100% assurance. If you have any issue, your money is immediately refunded. Sit back and enjoy your shopping. Paytm Trust Your money is yours! All refunds come with no question asked guarantee. Our Promise Happiness is guaranteed at Paytm. If we fall short of your expectations, give us a shout. Happy to help, 24x7 [protected]@paytm.com ----- Original Message ----- From: promod (mailto:[protected]@globecapital.com) To: [protected]@paytm.com Sent: Wednesday, May 13, 2015 12:14 PM Subject: Revert the debited Amount Dear Vikashji, Kindly revert the debited of Rs 300 to my bank account.just tell u onething ur customer care is not good bcz they do nt responce.by the way let it go .pl revert my money asap.I have been used ur paytm site since 2010 .u can see my history.my user is is [protected].I want to deactive my paytm account.pl revrt my money den i closed the same.Dont cheat with customer . Regards Pramod Das [protected] Attachment(s) 0.jpg order-contactus.png This email is a service from Paytm Care. Message-Id:K6BHH6J8_5552f825cdfb1_44213f9a4cacd32c1954bf_sprut

Hello, I've ordered power bank (Xiaomi Mi 10400), however its faulty as its not charging up mobile properly. I've fully charged it and then tried to charge my mobile phone (is has battery 23 mAh) it should be charged fully two times but in this case its not even charged 50% so I want to replace / my money back. Order No :[protected] Item Name : Mi-Silver-10400(Item #[protected] Xiaomi Mi 10400 mAh Power Bank (Silver) Hope to here something from you. Regards, Sumeet S. Pawar

Hi Paytm Team, As i've ordered for HTC 820s back transparant cover. But now i got the product which doesn't fit for my mobile. Please collect back and refund my amount or else can be replaced with the correct product. Seller: Navkar Telecom, No: 9/1, OLD NO.9, Ground Floor Shoukath Building, Pailwan M Krishnappa Road, Banglore 560002 Order Ref:[protected] Shipment id:[protected] Buyer: MOULI THARAN Picsean Media, 2nd Floor, 1st 'A' Cross, 5th Block, Koramnagala, Koramangla, Banglore - 560095. Ph: [protected].

Dear Sir, My Order No.:[protected] I have purchase wall charger but product is totally Spoiled (Bad) product is not working .So i inform you. I have already dispatch your product by blue dart courier Dt:[protected]. The Product already reached your destination but my product amount and courier amount not credit my paytm wallet. We was send you many mail and call try but not solve my problem. So kindley request for you and solve my problem. Thanks Best / Regards Kalpesh Fofandi

This application works great for me but last month i paid my electricity bill for the first time through paytm and this month i got my electric bill with due last month bill filled woth penalties, this is really dissapointing for me . Ive lost 1020 amount from my bank which is really not good. Please you people have to get me my cash back. I will never choose paytm for anymore billing i guess only good for recharges

I have purchased Samsung tab 4 T231 from Reliance Digital, Dwarka sec 10 on 24.02.15. IMEI no [protected], Purchase price - Rs.15400 there was scheme/promo code running at that time from Paytm of Rs.2400/- cash back on purchase of Rs.15000/- & above. Till date i have received no cash back, no intimation on the same. I have written several mails to [protected]@paytm.com, but no response. Some tickets #[protected] & Ticket#[protected] were raised by paytm, but problem still not resolved. 2 nos given by Reliance digital - [protected] and [protected] of Paytm are always switched off. Kindly help me in getting my Rs.2400/- Thanks n Regards

R/Sir, My name is Balaram Choudhary. I used Paytm site for Mobile recharge but this site is add One97 communication Ltd, I don't know that what is work in this . Together with the side which withdrawals from my account twice not even know me why? First 11 April 2015 POS [protected] Ref/Cheque No[protected]Rs. ONE97 COMMUNICAT POS DEBIT Second POS [protected] ONE97 COMMUNICAT POS Debit[protected]Rs. I don't know how deduct these were my HDFC Bank A/c. Please solve my Problem.this is wrong transaction ...

Hi I booked twice bus tickets from paytm with transaction order no.[protected] & order no.[protected]. I mailed many time to paytm regarding this. I just got one transaction money back in my paytm wallet for order no.[protected]. the bus operator called and assure that 100% money will be back as our bus is broken down. Apart from that the another bus was also not available for ride. That was also cancelled. If the bus is canceled due to bus operator's fault I should get my 100% money back. Kindly confirm the same. I would like to request you please resolve the issue so my trust on paytm will be continued. Hope you understand your Customer. Please find the attached files for more details. - Thanks & Regards Gautam Kumar

I have ordered a Dell Vastro 14 laptop on 21st march, But the received product is Vastro 15 with 32bit, Also the battery backup very poor and system gone hang state after sometime use, You have send wrong product and the bill is for dell 14, Now how if i want to change my battery and checked with dell office how its possible.It is a biggest mistake from your end for wrong product delivery so please resolve the same asap, I know the policy is 15 days return but the person who ordered was hospitalized that time so he saw the product configuration late and getting product is poor quality and wrong, I know your return policy but where is my fault in which just that i inform you after some days but accept your fault also that u have delivered me a wrong product so request you replace the same no one checked the internal configuration and performance at the support. The fault from your end that you have send right bill with wrong product so Please update and change the same also send me the bill for vostro 15 laptop which you have delivereid.So i request you please replace the same and provide ordered product.