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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 881

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K
Komal Paul
from Noida, Uttar Pradesh
May 16, 2015
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Address: New Delhi, Delhi

[protected]:35:09 Paytm Cash sent -3242 TO: Mr Sir Paytm Cash Txn ID 670196F61ADD6FA5 Comment: thanks i have not done any such transaction.u cannot cheat innocent people.it is a fraud from your company.i have already filed an rti against u, and will very soon see you in court.i have posted this on twitter as well as on facebook.and will take this news to all media channels.your company has fooled me, but i will not let you fool others.all my placed orders cancelled and money transferred to some mr.sir. paytm people u need to answer this and return my money back. registered no-[protected] id- [protected]@yahoo.com
Dear Concern,

My Paytm Order Number :[protected]

As per paytm side my order was delivered on my office address but i didn't get any courier on my office address . So i have locked the complaint on paytm site and send the many e-mails regarding my issue but from there side i did not get any good response ..

Pls help me

My paytm tickect number is :[protected] Today Locked complaint ID :[protected]

Regards
Sandeep Kumar
[protected]
I have purchased a wardrobe(Order #[protected] from PAYTM, as per the offer, once PAYTM will ship the product, they will provide 40% CASHBACK within 24 hours of shipment, but even after 10 days, no CASHBACK has been provided, I have written almost 20 mails to PAYTM, but no satisfactory reply yet . I am planning to file a case in consumer court. Kindly suggest
I ordered a drools cat food(Drools Ocean Fish - 400Gms Pack Of Two - 800Gms) in paytm.com. I bought it for Rs.380/- but the actual Mrp of each pack is Rs.150/-. In addition to that the product which I got was already expired . When I ask them about this they didn't response me properly. If I mail them I got a reply only after two or three days only. Last week I got a mail that they said we won't take back the product.
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    P
    prabhat1234
    from Indore, Madhya Pradesh
    May 16, 2015
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    I recharged my number([protected]) of rs.200 on 14th May from the account garimatulsyan.[protected]@rediffmail.com from my cashback balance but i didnot got recharged even though i got the message.I called airtel customer care number but they replied that no recharge was done on that day. Please look at this matter as soon as possible.
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      M
      mandi singh
      from Delhi, Delhi
      May 16, 2015
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      Address: Ambala, Haryana

      I have booked my apple iphone 4s black 8gb from paytm on dated 2nd may 2015 having order number[protected]...In my wallet it was showing that my order will be handed over to me on or before 9th may 2015...but till today i did not get my apple iphone...i had made payment of Rs. 15670/- in advance to paytm through my HDFC Credit card..but till now i do not receive my apple iphone ..many times i had complaint to paytm care through email..but problem is as it is...it is requested to arrange to deliever my apple iphone 4s with 8gb memory or refund my payment.. my email id is [protected]@gmail.com.. i shall be very thankful to you Manjeet Kumar Mob. no. [protected] [protected]
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        T
        Tulasi Ram Karri
        from Bangalore, Karnataka
        May 16, 2015
        Resolved
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        Resolved

        Address: Bangalore, Karnataka

        I have brought a power bank from Paytm on 19th april with order number '[protected]'. As per the status they have delivered the product through GoJavas. Now the courier has changed the status as delivered the product without even delivering it. Neither paytm is taking any responsibility on that. Dont ever buy any anything through Paytm.
        Complaint marked as Resolved 
        Verified Support
        May 25, 2015
        Gojavas Courier Customer Care's response
        Dear Customer, Your concern has been noted. Apologies for the extended response firstly, also for all the trouble you have faced.We would request you to please share your AWB with us so that we may get you assisted ASAP.You may inbox your AWB to us. We would definitely try and get this resolved for you soon and make sure you never face any such inconvenience in future. regards, Team Gojavas
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          H
          Husain Ahamed A
          from Puducherry, Puducherry
          May 16, 2015
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          Address: Pondicherry, Puducherry

          i ordered for (ORDER NO. [protected] May '15 11:34 am) brown woodland shoe but i got green . when i ask they said they said we can return but i can get half amount only to my account remaining paytm wallet they cheat us to buy with them . and said to put new order so belive paytm they cheat in cash back . mail:[protected]@gmail.com
          +1 photos
          WOST SITE

          shopping - Comment #2159169 - Image #0
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            H
            hemant_consum
            from Mumbai, Maharashtra
            May 16, 2015
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            Address: New Delhi, Delhi

            Dear Sir/Mam, My paytm wallet account [protected] has been hacked by unknown person on 16-May- 15 04:10 Am. My wallet Rs 108 money has been transfer to other unknown wallet account. Now my wallet account balanced is showing 0. please do secure my account and refund my money to my wallet. After that today i recived a fraud call from this mob. [protected]. He was saying - I am speaking from paytm do upgrade your account. He want to changed my account password. I have recieved request OTP through SMS for change password. but he can not sucess for it. But i have lost my paytm wallet money. so Please solve my problem as soon as possible. Thanks Devendra YADAV
            +1 photos
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              B
              Bhiwadi vlfc
              from Jaipur, Rajasthan
              May 16, 2015
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              Address: Alwar, Rajasthan

              Dear Sir, We have made one online payment through paytm.com of mobile no. [protected] (Airtel Rajasthan). But some technical problem our payment transfer is not processing. and deposit 4867 /- paytm mobile solution p in other No. so pls refers my Balance .
              +1 photos
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                R
                Rajasekhar Yarramsetti
                from Noida, Uttar Pradesh
                May 16, 2015
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                This is Rajasekhar Yarramsetti. I had booked bus ticket on Last Wednesday(6 th May) at Pune. My Reporting time is 7:30 PM at Jahangeer Hospital. But I did not get that bus driver number. I had waited up to 10:15 PM at Jahangeer Hospital but I did not get that bus.I got bus ticket only.I tried to call somany times to this number [protected].But that mobile number was Switched off.After that I had bought one more ticket from another travels and I traveled from pune to Hyderabad.Even I didnot get any call from that travels.My order ids[protected].Could you please return my money asap. I have sent this mail totally 3 times and you guys are created 2 tickets regarding this. Still i did not get any reply from you. PAYTM IS THE WOREST SITE. I will put this message in all internet websites. Even paytm executivies didnot give the responses to the proper messages. Thanks!! Rajasekhar Y, [protected]
                Paytm is the worest website
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                  M
                  Makarand Shinde
                  from Nagpur, Maharashtra
                  May 16, 2015
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                  Address: Nagpur, Maharashtra

                  Dear Sir, I had paid Rs. 185/- on dated 230.4.2015 of Mobile Number[protected] of Airtel Mobile but niether it was credited nor refunded. I received the mail that payment was successful. ( I have the Hard Copy) But Now the above said number is being barred for non payment of Bill. So please look into the matter. Please feel Free to call my number [protected] (Makarand Shinde)
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                    R
                    rid alam
                    from Kolkata, West Bengal
                    May 16, 2015
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                    Address: Bardhaman, West Bengal

                    I ordered a Dezine Analog Watch (order no.[protected] on 31st March, 2015. On 14th June I found that my watch not running. Even after changing the battery of the watch it was not running. I am highly disappointed from your service. I request you to change the watch which is still in the warranty period.
                    +1 photos
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                      A
                      Akshit Anand
                      from Nilokheri, Haryana
                      May 16, 2015
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                      Address: Ambala, Haryana

                      I brought my phone Samsung Galaxy A5 on 27th April 2015 and was told about the Paytm scheme of getting Rs. 500 every month for 6 months. My account on paytm is verified, I am getting offer for Clothing and all but Yet not received the money! Do something at the earliest. THANKS
                      +2 photos
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                        M
                        mujahid husain
                        from Delhi, Delhi
                        May 16, 2015
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                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        I have ordered a mobile on Paytm and my ORDER NO.[protected] on 1st May '15 at 10:32 am but till 14th May’15 I cannot got my order in time. Therefore I have cancelled my order and request to you please return the amount that I have paid to you. And Thanks very much for your worthless service.
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                          M
                          Meena Ganesan
                          from Bengaluru, Karnataka
                          May 16, 2015
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                          Address: Chennai, Tamil Nadu

                          Hi, I m Meena. I ordered a wallet order no :[protected]. But I m not statisfied with the product. So I want to return it. I raised a request but there is no any response from your end. please do the needful as soon as Possible. Thanks, Meena
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                            Avin E.M
                            from Chennai, Tamil Nadu
                            May 15, 2015
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                            Address: Hyderabad, Andhra Pradesh

                            On may 12th I used paytm to recharge my BSNL prepaid connection with a roaming STV of Rs.90. (order no:[protected] The transaction succeeded and paytm reported my recharge as a success. I was traveling a lot and had a lot of incoming calls for the next 2 days. It is when my account balance was zero that I realized that paytm had not recharged my phone. I contacted bsnl regarding the same and they reported that no such recharge had been made. I filed 2 tickets(#[protected], #[protected] regarding with paytm regarding the issue. They keep lousily asking me to wait for a few more hours saying it is a server latency issue. Now this is just outrageous as I had already waited 3 days and no server latency lasts for that long. Since I'm still on roaming, I could not wait till when paytm decides it is a good time to recharge and top up my number again and I was forced to do another STV-90 through the bsnl portal, and it works just fine. Including the roaming charges, the false claim of successful recharge by paytm cost me around Rs.200. Therefore I am filing this complaint asserting my rights as a consumer for proper compensation from paytm. Note: I have already done the recharge using bsnl again. So any form of future recharges on my number cannot be accepted as a compensation
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                              jonnalagadda hussen
                              from Gaya, Bihar
                              May 15, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              My order no.[protected]..i ordered 6 paramount books paid money net banking in paytm.after two days i cancelled 4 books.but money not refund to my account upto now.its over 20 days.my order UNIPAYP.1923033.my mobile no.[protected].my mail .[protected]@gmail.com.
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                                J
                                junitelect
                                from New Delhi, Delhi
                                May 15, 2015
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                                Address: Ambala, Haryana

                                i hav visit your paytm site to recharge my tata docomo haryana mob no-[protected] for 2G data pack of 95 but 95 Rs balance deducted from my account and the plan not activated.. please look into the matter to refund my money as sson possible
                                Dear Customer,

                                We tried to speak to you personally on your number to understand your concern regarding recharge benefits of your Tata Docomo number . However, we are unable to contact you, since your call was not responded.

                                In this regards, we would like to inform you that in case of failure transactions the debited amount will be credited back to your bank account with in 5 to 7 working days in case of any delay request you to coordinate with the relevant bank.

                                For any assistance mail us at [protected]@tatadocomo.com.

                                Thanks and Regards,
                                Customer Care
                                Tata Docomo.
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                                  S
                                  Sandeep Khemka
                                  from Gurgaon, Haryana
                                  May 15, 2015
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                                  Address: New Delhi, Delhi

                                  my order number[protected] dated 3 may 2015 i have purchased jockey pack of 4 grey cotton lycra vest size medium and he delivered different item like there are many colors and different size and different lower quality but i have ordered jockey pack of 4 grey cotton lycra vest size medium. i have complaint many time in paytm but he did not listen any complaint
                                  +8 photos
                                  refund my money

                                  delivered wrong product say no refund - Comment #2158496 - Image #0
                                  delivered wrong product say no refund - Comment #2158496 - Image #1
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                                    sdasnou
                                    from Mumbai, Maharashtra
                                    May 15, 2015
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                                    Address: Chennai, Tamil Nadu

                                    Hi Sir/Madam, Today (15/05/2015) i got mail that from my account Rs 102 is transfer to [protected]@je.com account. I didn't initiate any transfer but i think some just hacking PAYTM side and transfer the amount from my account. Could you please have look into this matter as this is matter of all sensitive information about the customer that we having in the E-commerce side. Below is the Transaction id- #5B99F30BFCC0CC11. Thanks, Snehasish Das
                                    +1 photos
                                    Aug 18, 2015
                                    Updated by sdasnou
                                    This iissue is not fixed .
                                    please take this as high priority.

                                    Thanks,
                                    Snehasish
                                    u r not taking care of this issue .As i am not get beck my amount in my wallet also i am not getting call from paytm side regarding this case.

                                    Thanks,
                                    Snehasish
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                                      vin1107
                                      from Pune, Maharashtra
                                      May 15, 2015
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                                      Address: Indore, Madhya Pradesh

                                      I have placed my order from PAYTM application on 3 MAY 2015 for body brace beige tummy shaper of Rs. 453 and paid the amount through my axis bank credit card.. Now it is 15 MAY and product is still not delivered to us, and the paytm app is showing that product has been delivered.. I have mailed my complaint to the cusromer care of paytm but my issue is not yet resolved.. Truly disappointed. My order no. Is[protected]. Mob no. [protected]
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                                        vishal.d83
                                        from Hyderabad, Telangana
                                        May 15, 2015
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                                        Address: Hyderabad, Andhra Pradesh

                                        I booked 3 bus tickets but didnt get the option to enter the promo code in the entire transaction for any of the 3 transactions. As per terms and conditions we can use this promo code of BUS250 3 times per user but this is conning and looting the customers by not giving an option to enter the promo code at all. According to this offer i should be getting Rs 750 in my Paytm walle. my complaint refrence number is[protected] My name is Vishal Deshmukh Phone [protected] email ID vishal.[protected]@gmail.com My transaction ID's are as follows: ORDER NO.[protected] |12 May '15 1:35 pmRs 1753 ORDER NO.[protected] |12 May '15 1:49 pmRs 1669 ORDER NO.[protected] |12 May '15 1:44 pmRs 1669
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