[Resolved]  Paytm — Received Wrong Product

Paytm Order Ref:[protected]
Paytm shipment ID:[protected]

#1558322
My ETERNITY IMPEX (27114), 4/49, WEA, firstfloor karolbagh Delhi Complaint
Filed on: 03/01/2015 | Loss amount: Rs. 0.0
We ordered for Micromax canvas gold A300 (Black Gold)(item #[protected] worth of rs 15, 388 on[protected] we received the wrong product (XOLO)today I.e[protected] which we didn't ordered .we were shocked we asked courier person he told that he just want to deliver the product .cover is sealed and on cover there is ordered slip in that details is correct but after he went I opened the pack there I find (XOLO) product I was shocked but in the box retail invoice is there in that correct details is there .This is the first time I ordered I had very bad experience and I don't have any customer care number so pls try to resolve this problem as early as possible my details(madasu srinivasulu, Dr no-12-4-89/1, pragathi Nagar moosapet, hyderabad-500018, product name-Micromax canvas gold A300 (Black Gold)(item #[protected]shipment #[protected]order#[protected] pls contact me. Very urgen

Paytm Order Reference:[protected]
Shipment ID:[protected]
AWB #: UNIPAYP1121573

Dear Team,
I have ordered "Mind The Gap Blue Cotton Ladies Blouse ", instead of that I have received a short. And I also had received an invoice which is stating Ladies blouse but within pack there is no blouse.I got shocked. Even the color of the product in Title doesn't match with the product inside the courier. Seriously, this is very bad experience. Unfortunately, I have taken online payment.
Kindly refund my money.

If your website is unable to do online shipping with ordered products, close it.
Don't cheat customers with wrong products.

PFA screen shot of courier I have received.

Need response.

I received a defected, wrong and a filthy perfume from paytm one month before. I wrote so many mails to customer care but nobody responded

i placed order of hair styler ( Philips HP8695/00 ) but i received air straightner ( Philips HP8658).

Paytm is simply addition of new waste of ecom website. I had ordered one Redtape Shoe Model No.:RTS8632 on 21st April, order id[protected], While i received the product i was just surprise on receiving different shoe Model No.:RTS8322, which is obviously a unlike choice for me. Their customer support is also pathetic, they even don't have any phone to connect with them. Even i can file consumer case them shattering consumer choice.

I am hardly got any support from PayTM.

So i would request, stay away such cheaters.

I am a regular paytym recharge user but for the first time i orderedskullcandy year phone.They showed a blue colour and a black stupid colour reached me!!And now i asked for an excahnge they told Refund is okey.So i ordered for return and now they want me to courier it .What the hell is this when its clearly stated in your website that return policy is applicable and your own courier partner will schedule a pick up.Bloody Paytym kills time nothing morethan that.I believe wholeheartedlt that FLIPKART is best when it comes to delivery and trust!!No seller in Paytym is genuine.All faulty stuff!!

Hi Neha!
Thank you for shopping with Paytm! Your request for return against this order has been accepted.

Order# [protected]
Sunday, June 21, 2015 18:53:55
Return your items to:
Jasmin r savaliya
A-75 Anand Dhara Row house-1, near police check post, Mota varachha
SURAT
Gujarat-394101
Item(s) Quantity Price
Skullcandy INK'D S2IKGY-164 Wired In Ear Earphone with MIC (Black)
Seller: Rudra enterprise


We would request you to courier it back to the merchant at the address as mentioned on the shipment. Please include all price tags, labels, original packing and invoice along with the item. The item must only have been used for trial. It cannot be used, washed, ironed or tampered in any way.


I need my money and take thsi bloody earphone paytym!!Nobody responds on paytym Poor service and underated delivery!!Tested my patience like anything!!