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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 935

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K
kanhaiya diwedi
from Jamshedpur, Jharkhand
Mar 7, 2015
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Address: East Singhbhum, Jharkhand

Dear sir, As i ordered one 4GB memory card instead of that you have sent the 2GB mermory card.order no#[protected].kindly please take action regarding this issue and i am attaching purchase details please have a look and clarified it.
+1 photos
they do this to many customers. Don't buy from paytm next time. Even I received wrong product but was overcharged.
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    A
    akshayrohi
    from Delhi, Delhi
    Mar 7, 2015
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    Address: Khordha, Odisha

    My order no is:[protected] Email Id:[protected]@gmail.com I have recharged of mob no:[protected] of 150 through paytm, and i have got 133.5 only, but according to paytm i have to got 160.when i contact to customer care they said 150 is a special recharge and i have done top-up. Please solve my problem as soon as possible
    Jan 8, 2018
    Complaint marked as Resolved 
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      G
      G H Prasada Rao
      from Hyderabad, Telangana
      Mar 7, 2015
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      Address: Hyderabad, Andhra Pradesh

      Dear Sir, PAYTM ORDER REF:[protected] Item name :Xiaomi Mi Power Bank 10400 mAh (Multi Colour) (Item #[protected]. I received defective item today. Both USB port and charging ports are not located properly (not fitted properly) and both are shaking. So, kindly exchange this defective item with new good item. Kindly do the needful. Thanks and Regards, G.H. Prasada Rao Mobile no. +91 [protected] Hyderabad
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        R
        RanjeetKP
        from Bengaluru, Karnataka
        Mar 7, 2015
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        Address: Bangalore, Karnataka

        Someone has used my SBI Debit card, just now, to do transactions worth of 31, 799, without my knowledge/permission. Please help me to block those transaction and help to catch that person to report to the police. Transaction details: 1) POS 00003332 at Paytm txn #[protected] time: 10:05AM on 7th March 2015 - Rs. 500 2) POS 00003332 at Paytm Txn #[protected]: time 10:08AM on 7th March 2015 - Rs. 300 3) POS 70003359 at Free recharg PU gurgaon IND txn #[protected] at 09:49AM on 7th March 2015 - Rs. 1000 4) POS 00013620 at Xenon ValueServ_PayTM IN Txn #[protected]: time 09:41AM on 7th March 2015 - Rs. 2500 5) POS 70005453 at WWW MOBIKWIK COM NEW DELHI IND Txn #[protected]: time 09:39AM on 7th March 2015 - Rs. 2500 6) POS 00001824 at PayU IN Txn #[protected]: time 09:38AM on 7th March 2015 - Rs. 3000 7) POS 70003359 at FREE RECHARGE PU GURGAON IND Txn #[protected]: time 09:38AM on 7th March 2015 - Rs. 1000 8) POS 70005453 at WWW MOBIKWIK COM NEW DELHI IND Txn #[protected]: time 09:35AM on 7th March 2015 - Rs. 2500 9) POS 00013620 at Xenon ValueServ_PayTM IN Txn #[protected]: time 09:35AM on 7th March 2015 - Rs. 2500 10) POS 70005453 at WWW MOBIKWIK COM NEW DELHI IND Txn #[protected]: time 09:31AM on 7th March 2015 - Rs. 2500 11) POS 70003359 at FREE RECHARGE PU GURGAON IND Txn #[protected]: time 09:30AM on 7th March 2015 - Rs. 1000 12) POS 70005453 at WWW MOBIKWIK COM NEW DELHI IND Txn #[protected]: time 09:29AM on 7th March 2015 - Rs. 2500 13) POS 70005454 at WWW MOBIKWIK COM NEW DELHI IND Txn #[protected]: time 09:31AM on 7th March 2015 - Rs. 9999
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          V
          Vijay Jey
          from Keelakarai, Tamil Nadu
          Mar 6, 2015
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          Address: Madurai, Tamil Nadu

          I urged paytm to ship my product quickly, They didn't respond for two days. 3rd Day I mailed them that " I'll not accept the package if today(March 3rd 2015) you didn't ship my item " later some times they shipped and mailed me. After 4 days(7th March 2015), particulary customer care(facebook page moderator) executive from paytm, made a sarcastic comment on me in a post. I have screenshot with me . please check here : http://prntscr.com/6dj4tk How an Employee can make such a comment on me? Am'I lower than him? He must respect me when I pay him for the service. I want to take severe action on paytm's irresponsibility. I continuously mailed them due to delay in my order shipment, for that he is making a insulting comment on me in a public forum.
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            R
            Ramesh Lal Kanth
            from Mumbai, Maharashtra
            Mar 6, 2015
            Resolved
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            Resolved

            Address: New Delhi, Delhi

            Dear Team, Please find the attached bank passbook detatls and stop payment. Someone used my bank account fraudulently at payTM site 02/03/2015. Kindly provide the customer beneficiary details. We have complaint police Station and (FIR). All[protected] transaction is fraud. Awaiting for your quick response. Thanks RAMESH LAL KANTH email:[protected]@gmail.com
            +3 photos
            Apr 16, 2017
            Complaint marked as Resolved 
            Jun 22, 2016
            Updated by Ramesh Lal Kanth
            hi
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              A
              amittapa
              from Mumbai, Maharashtra
              Mar 6, 2015
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              Below is my recharge order no. Recd from paytm[protected] They have deducted 150 rs and recharge not recd yet. I had sent a mail to paytm regarding this that I havent recd recharge and payment deducted from my credit card. That day on 24 th I got rely that issue will be solve with in 2 hour. From that day to today I m sending daily reminder mail but even single reply I havent recd. Even this is second time its happening on same no. Mobile no. On which I had recharge -[protected] To contact me - [protected] Amit taparia
              I had done recharge thru mobile on paytm and got below order no.

              Recharge amount - 150

              Order no.[protected]

              But yet I havent recd amount. Pl do needful urgent. This is second time its happening
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                B
                bidisha chakraborty 123
                from Gurgaon, Haryana
                Mar 6, 2015
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                Address: Bangalore, Karnataka

                I have recharged my tata sky number on 5th March. I received an email telling my money he been deducted, but due to some reason the transaction is not been processed. And my tata sky has not been recharged. Usually I have been told the money is available in paytm wallet, but I am not finding it there either. What should I do?
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                  S
                  shiva raj 21
                  from Mandapeta, Andhra Pradesh
                  Mar 6, 2015
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                  Address: East Godavari, Andhra Pradesh

                  i have done a wrong recharge to customer but they didn't reserve for it so please cancel my recharge and refund my money to my wallet please help me out thank you. Order No.[protected] Recharge of Idea Mobile [protected]
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                    S
                    sagarjogi
                    from Kolkata, West Bengal
                    Mar 6, 2015
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                    Address: Rajkot, Gujarat

                    Hello My orderId is[protected] and i had returned this item via bluedart and already deleivered to you. Waybill Number is [protected].So it is having courier charge rs. 200 SO i want my money back (jeans+courier charge).It is approximetly 5 day.So please help me quickly.And i want contact number of paytm.Also I am attaching pdf with this mail of conversation.Very bad and late support from your team Thanks, Sagar Jogi
                    Hi I am rohit jaat, I ordered a product from PAYTM and It got delievered in time but the product was faulty.
                    It was not functioning properly so i reached back to PAYTM and arranged the pickup for the product so
                    that they can give the product back to the seller and i can get the credit of my amount
                    but the amount is not yet credited even after sending paytm approx 10 emails regarding it.
                    I am mentioning the product details below.
                    Order Date and Time : 10 Feb '1510:57am
                    Order No. :[protected]
                    Product Name :Sandisk Cruzer Blade 16GB Pen Drive + SanDisk Mobile Ultra 8 GB
                    Order Delievered Date and Time :17 Feb '15 17:44 Seller...
                    sir plz help me today is 44 day in my order .but not return my money .plz sir call me my no.[protected].and ask me why not return my order money.I had mail them also but they are not responding.
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                      M
                      munne
                      from Mumbai, Maharashtra
                      Mar 6, 2015
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                      Address: Mumbai City, Maharashtra

                      I have buy a track pant of 349 rupees by paytm, paytm offered me 50% cash back o 174 rupees return me but paytm not return me 174 rupees, he promised me that 174 rupees cash back in 24 Hours but 45 hours already done and paytm not return money. Why do that? Paytm cheater and froud.
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                        D
                        Dr.hiren Patel
                        from Delhi, Delhi
                        Mar 5, 2015
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                        Address: Rajkot, Gujarat

                        to complaint against paytm.in that you have not given me cash back of INR 2951.13 because order was not cinfirmed by ebay.in on your web Paytm Cash Txn ID 69B7CF6CF7D83690 Bank Txn ID: 361057 +Rs 2936.13 SUCCESSsite transectio[protected]:11:37 Paid for Order BILLDESK Order #BPT[protected] Paytm Cash Txn ID 6EB6172327DA11C5 n shows successful. what should be do?
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                          S
                          sameersonamkhan
                          from Gurgaon, Haryana
                          Mar 5, 2015
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                          Address: New Delhi, Delhi

                          Firstly I'm fully disappoint by using paytm, Friday, February 27, 2015, I booked a Sandisk Ultra Dual 16GB Pen Drive Softek Surya, i paid 605/-rs Sandisk Ultra Dual 16GB Pen Drive amount your paytm 150/-rs cash back offer u mentioned in your terms & conditions are you are giving maximum cash back is 150/-rs .i did not get any cash back also.i raised compliant no.of times but i did not get any respond to you.. Please give your response to my compliant... this is my order id no-Order#[protected] my name sameer khan.
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                            K
                            kumartpk
                            from Bengaluru, Karnataka
                            Mar 5, 2015
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                            Address: Krishna, Andhra Pradesh

                            Firstly I'm fully disappoint by using paytm, Yesterday I booked a movie ticket in book my show, i paid ticket amount your paytm 20% cash back offer, u mentioned in your terms & conditions are you are giving maximum cash back is 75/- per transaction.5 tickets each ticket cost is 87/- (87*5=435, 435*20/100=87) but, i got only 50/- every time..sometimes i did not get any cash back also.i raised compliant no.of times but i did not get any respond to you.. Please give your response to my compliant.
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                              M
                              m usman .a
                              from Surat, Gujarat
                              Mar 4, 2015
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                              Address: Surat, Gujarat

                              I have paid online for Orpat OEK-8127 Electric Kettle from my hdfc bank account Reff no.[protected] of rs. 799/- on 04.03.2015 due to some error, from my bank account the amount is deducted and order has been not booked and now not credited to my bank kindly look into the matter & arrange to release the amount to my account.
                              Paytm - [protected]- PaytmMobileSolutionP - Debited
                              account Reff no.[protected] of Rs. 200/- on 08.04.2015 amount not credited .

                              I have tried to recharge my mobile from my hdfc net bank account Reff no.[protected] of rs. 200/- on 04.03.2015 due to some error, from my account the amount is deducted and order has been unsuccessful and now not credited to my bank account. Kindly please do the need full and release the amount back to my account.

                              .
                              i have tried online bus ticket from my hdfc net banking. account Reff no.[protected] of rs. 828/- on 08.11.2015 due to some error, from my account the amount is deducted and tickets has been unsuccessful and now not credited to my bank account. Kindly please do the need full and release the amount back to my account.
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                                R
                                ranjansatpathy
                                from Jorhat, Assam
                                Mar 4, 2015
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                                Address: East Singhbhum, Jharkhand

                                I have recharge my dishtv account vc no.[protected] of rs. 1000/- on 03.03.2015 but amount has been debited from my bank account and sam has not been credited to my dishtv PRN no. [protected] has been taken from my bank kindly look into the matter & arrange to release the amount to my dishtv account.
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                                  V
                                  virendra kumar yadav 51
                                  from Patna, Bihar
                                  Mar 4, 2015
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                                  Address: New Delhi, Delhi

                                  Delivery no[protected] received on dated[protected]. Two items in this delivery[protected] fiberfill pillow set of 2 &[protected] floral carpet . total 2 items and total amount with shipping charge 658 rs in words six hindered fifty eight only. But only floral carpet amount 329 recevid and fiber pillow amount 329 not receveived in coorior. Payment also given of both items on delivery by cash.
                                  +1 photos
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                                    V
                                    vimala uppuluri
                                    from Mumbai, Maharashtra
                                    Mar 3, 2015
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    I got a call on 20feb 2015 These people deceived me by calling from icici bank They told me that they were re-dim my credit card reward point and they have paid amount to "avaana company", I don't have to pay anything, but amount will debited from my credit card. At the cost of this they will sent me gift courier. I didn't get anything from them, my amount also not refunded, when calling them they didn't give any response and cut my phone. Your ICICI Bank Credit Card XXXX0006 has been used for a transaction of INR 8, 905.00 at avaana_PayTM on (February 20, 2015; 11:42:27 hrs.).
                                    +1 photos
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Dear Ms. Uppuluri,

                                    We regret the inconvenience caused. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. You may write to [protected]@icicibank.com incase you receive any such calls for us to investigate. We request you to e-mail us your contact details on [protected]@icicibank.com. Please mention the UID a08whn in the subject line of your e-mail. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      Syed Rabiyama
                                      from Noida, Uttar Pradesh
                                      Mar 3, 2015
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                                      Address: Chennai, Tamil Nadu

                                      Order ID[protected]

                                      It's an order for the headset of brand quantum.the product is not working and it's not meeting the specified features.there is no microphone and the sound is too low.it's delivered to the given address.I want to return it back and get back my money.


                                      Regards,
                                      Syed Rabiyama
                                      Sir, I received my Order No.[protected].Fizzaro Black Formal Trouser(size-36) on[protected]at5pm but the trouser bottom is very narrow and tight, so it is not looking good.Kindly replace that if not posible please refund my amount.
                                      Sir my email id is [protected]@gmail.com for Order No.[protected].
                                      my order no[protected], i am purchasing 10dayes before, and my product not working, i want return this, please help me
                                      How to return the order give the guidance
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                                        K
                                        kredd24
                                        from Hyderabad, Telangana
                                        Mar 3, 2015
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                                        Address: Chennai, Tamil Nadu

                                        Dear Sir, Before proceeding legally i want to express my complaint with you. I have purchased a laptop with paytm on 23rd Feb 2015, model is Lenovo G50-30(80G0015LGIN), I GOT LenovoG50-30(80G000LGIN) The item name you have mentioned as Lenovo Ideapad (G50-30) (80G0015GIN/80G0015LGIN) (Pentium Quad Core-3530/4GB/1 TB/15.6 Inches/Windows 8.1)(Black) In this there are two model numbers mentioned.So before purchasing itself i have contacted you agent through mail and asked that there is two model number in that 80G0015LGIN model number is no there with lenovo.Your agent said that you will be getting 80G0015GIN model laptop. Based on this i have purchased your laptop.But i got 80G000LGIN which i dint purchased. I am sending the images of bill and bill from paytm.You can refer to both the bills there is a model number mismatch. Due to this i asked for return the product on the same day of delivery after taking 1week time now you paytm agent is saying that they cant take return as they have sent correct model.I have all documents that which model i have purchased and which model i have got. Still the product is unused and sealed.I have not yet started using.At any cost i want refund and want to return the product as don't want to buy this product. I will wait for your response. regards Krishna
                                        +4 photos
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