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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025

Complaints 20044

Resolved

1743

Unresolved

18301

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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PayTM Mobile Solutions reviews & complaints page 980

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Address: Faridabad, Haryana

Dear sir, I had booked three items against Paytm order no.[protected] on 07 august 2014. One item that was micro sd memory card 16 GB class 10 was wrongly supplied by their vendor ( i.e class 4 was supplied instead of class 10). I have returned this item to their person on around 18 august 2014. But they are not giving my money back. I am repeatedly reminding them through mail and phone but they are least bother to it . Please help me to find my money back in my bank account I.e Rs 420. Regards Rahul phn. [protected]

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Address: Puri, Odisha

i have deposited an amt 10302/= for a mobile gionee M2 but you failed to fullfill your comments.Now i want to return my amt from your account.I have received a mail that your amt had deposited to your paytm account.So how could i get that amt. Please return my amt on my account no from which i transferred the same to your account.kindly intimated properly @ clearly regarding the amt yet to be returned.

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Address: Bangalore, Karnataka

I had recharged my Reliance Big TV DTH with 250 /- (Paytm order no:[protected] yesterday i.e on 6/9/2014 around 1:00 PM . But as of now the recharge is still pending. I checked with the Reliance DTH operator but no issues from their end. So I request Paytm to revert the amount to my account at the earliest. Paytm order no:[protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Bangalore, Karnataka

hi this is ankireddy i was trying to add money to my paytm wallet at the date of 3-9-14. that transaction was done..money debited to my bank account but it was not reflect to paytm wallet. paytm order no.[protected] thanks Ankireddy [protected]@gmail.com

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Address: Hyderabad, Andhra Pradesh

there was no 121 plan of airtel while I was recharging as it was scrapped few days before. Data was not updated in your site. payment is done but no recharge happened of course, raised a dispute with bank and you bloody [censored]ers have rejected it. Also all replies are fake, you dont understand the problem and give some pre saved answers in mails

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Address: Pune, Maharashtra

Order numbers are : [protected] [protected] [protected] I have not received cash back worth Rs ~600. I had sent multiple mail for follow up and received same response that as per the term and condition I will get cash back in 1 hour, but it's not Mobil/DTH recharge offer . I have used Home40 and kitchen40 coupon and according to it's term I should get cash back once product is delivered . I got all the product mentioned in above order .Almost 1 week is over and no cash back is credited into my paytm wallet . Please provide the status. It would be helpful if you look into the mail contain first and then reply. As I have received generic mail response for more than 4 times.

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Sanjay Jharia

from Mumbai, Maharashtra

Apr 21, 2015

HI
My name is sanjay jharia I have paced an order to paytm and my order no is[protected] which has cost me rs.1020 the company has promissed me to return 40 percent cash back that amounted rs, 408. I have paced my order on 04 April 2015 and got it on 11 April 2015 after paying the whole amount that is 1020 but so far no bask back added to my registered mo no. that is [protected]. I have made about 4 conversations to paytm but no satisfactory answer has been sent to me so far please help me sort out my problem thank you.

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Address: Karnal, Haryana

I have recharged my airtel digital tv account [protected] on dated 03/09/14 with amount of 417 but the order supposed to be failed but till date i have not got my money back my mobile no from which i have recharge is [protected]. plz give my money back asap.

Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

My following Paytm orders were failed but I did not recieved Paytm cash or amount back in my account 1) Paytm order no:[protected] Bill Payment of Vodafone [protected] : Rs 414 2)Paytm Order no:[protected] Recharge Airtel [protected]: Rs 330 Kindly return my failed money ASAP Abhinav

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Address: New Delhi, Delhi

Despite daily reminders and uncomplied and fake assurances given, Paytm has yet not paid bill to MTNL when i had already paid the bill to Paytm timely on 1.9.2014. Paytm to ensure that bill amount with penalty charges due to delayed payment on your part is paid by Paytm .

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Address: Vellore, Tamil Nadu

Dear Sir,
My Order No:[protected] in paytm. they deduct money from my account, but they dont tell the order status yet now. i cant track / know anything about that. if i sent mail to that ccare they reply "72 hours to rectify", but no one contact about that query. and ccare number from paytm is fake one. please take action.

Aug 14, 2020

Complaint marked as Resolved

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Hi friends, I am not seen this type worst worst service in my life. If we send any mail to those people there is no response from them even one week also.There is no return the item. Never i am not seen without customer care support.. My kind suggestion is please don't buy anything through paytm.

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SHILPA GHOSH

from Mumbai, Maharashtra

Jan 27, 2015

II want to return my product. My product id is[protected]. Item delivered to late . Product quality not good so plz return my money on my account.

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SHILPA GHOSH

from Mumbai, Maharashtra

Jan 27, 2015

II want to return my product. My product id is[protected]. Item delivered to late . Product quality not good so plz return my money on my account.

S

SHILPA GHOSH

from Mumbai, Maharashtra

Jan 27, 2015

My name is shilpa ghosh.Order date 16th jan delivered 27th jan. Order id[protected]. maine apne 26th jan ko anniversary ke liye order kiya tha but item delivered to late. so i want my money as soon possible.

D

dannyyabez

from Chennai, Tamil Nadu

Feb 10, 2015

my name is daniel. product is very much damaged. my product id is[protected]. so pls return my money on my account and take back your product.

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Surajjjjj Pp

Apr 16, 2015

I have purchase Power Bank, the product look good but not usable, Its nonsense...
Capacity of 20800 mAh, even not get fully charge to my mobile once... Plz return this nonsense product and refund my money...

D

deepgelli

from Hyderabad, Telangana

Feb 29, 2016

HI Team,

My order Number : [protected]

I want to return my product. My product id is [protected] . Product quality not good so plz return my money on my account.

Bcz this screen guards are not setting perfectly to Mobile... I purchased so many items in PAYTM i never got such kind of problem in your side.this is 1st time to c it

return the product - Comment #2323749 - Image #0

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Address: Gwalior, Madhya Pradesh

After failure of my order no.[protected],[protected] of 230₹, 212₹ respectively. This failure amount if total 432₹ was submitted in my paytm cash. But now I am unable to use this cash in further use. I tried to recharge my phone, dish TV. But again & again order were failed with the same info message ' your bank didn't authorize this transaction. Please contact your bank with transaction number for details.' But what is the role of bank in this transaction, if the amount was initially deducted from my bank account and same was submitted in my paytm cash due to order failure. Please, respond to me soon. Help me out. It's about trust I had with paytm not just money. I also sent them mail. They replied after 2 days and with the request to contact your bank. I just cant understand the Role of bank. In transaction by paytmcash

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Aug 14, 2020

Complaint marked as Resolved

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Address: Singrauli, Madhya Pradesh

I ordered a Bajaj Majesty EWSWX4 from paytm shop. Order No[protected] which was broken when I received & open the box.
I complaint at [protected]@paytm.com but on 2nd sep 2014 still there is no response from paytm also when I calling to paytm customer care no. no one pickup the phone.

Mahen

Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

On 28.08.14 I have recharge on my Paytm wallet Rs 400/- with promo code walletcb40 vide paytm order no.[protected] to my axis bank account but no money add in my patym wallet as well as no money returned on my axis account. Axis Bank CC Transaction No. [protected]. You are kindly request to kindly add money on my paytm cash wallet or returned in my axis bank account.

Aug 14, 2020

Complaint marked as Resolved

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Address: Faridabad, Haryana

Its (paytm) worst online recharge service provider. Today I have recharged my BSNL No [protected] with Rs 135 for 350 Local/STD mines. But its second time paytm recharged full talk time tariff. paytm clearly show the all plans but they recharged different plans. Please suggest how I can get refund.

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Address: Vadodara, Gujarat

Dear paytm My recharge order no. of[protected] for [protected] Mobile no. Recharge is successful but i didn't received cash back of Rs. 50 in my paytm account wallet. Cash back recharge Coupon Code is GET50 & I was recharged with this coupon on dated 2nd September 2014.

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Aug 14, 2020

Complaint marked as Resolved

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Address: Rewa, Madhya Pradesh

Dear Paytm, I G Employment has fraud me by promising that they will provide me Confirm JOB .On 13 th aug 2014 One IG employment employee named Anuj, phone number [protected], called me &explained the details of their facilities. They have taken Rs. 1798 from me by using paytm facilities. but when i discussed with other people those who are suffering the same problem i got to know that this company is fraud company&they cheated people. i cancelled the registration, request for refund my money by sending a mail to [protected]@igemployment. Kindly help me to refund my money to my Panjab national bank account. The order IDs is ORD[protected]C1-Rs 1798 Still i have not received any inputs from their side, Details of IG Employment is as per below. E-mail: [protected]@igemployment.com Phone: +[protected]|

Sep 03, 2014

Updated by ankit kumar dwivedi Please help me as soon as possible

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Address: Indore, Madhya Pradesh

Dear sir, i have made two transaction on Paytm.com on 2nd sept 2014. oreder nos are[protected] and[protected] of Rs 180 and Rs 428 for bill payment of Airtel post paid, Rs 128 is failed and my balance is deducted from my card. Rs 428 order is still pending after 24 hrs, i have send the mail to them but they are replying the same demo mail to me for both the orders . they are also not seeing my mail, same reply for both the mail, so refund my both the amount. I am also sending the proof of mail for both the order Regards saroj nayak mob:[protected]

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Sep 03, 2014

Updated by nayasaroj Now it is closed

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Address: New Delhi, Delhi

I'd rechaeged my DishTv for the of no. [protected] with 200 rs on paytm but it after completing process it showed failed recharge and it got refunded on pay tym wallet cash, then i again recharged it with paytm cash wallet and it stucked and they cut the cash from wallet too bt my bill is still unpaid. Need help When i tried to email at [protected]@paytm.com, They did not replied to my complaint email yet, I just received only automated response. Very ridiculous service served by Paytm. I do email today again to [protected]@paytm.com. Let see when they return back my money.

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Snapdeal.com Customer Care

from Delhi, Delhi

Sep 3, 2014

Dear Pawan,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dish TV

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Address: Puri, Odisha

One man named bishnu had mentioned that the order will send within 48 hrs from the date of reply send ie. On 31/08/14. I put you one question that on which circumstances you had received my amt rs.10302/=, it is your monopoly or what? I am waiting since 15 days, why you committed for supply the item.How shame on your cheated company.Rather iwill buy from snapdeal.No further apology, only to send this said item & mention the date on which the item arrived.

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