PayTM Mobile Solutions Complaints & Reviews

Sir my ticket no is[protected] for complaint and pay tm order no is[protected] .I pay the bill of bees rajdhani on 20 step 2014 but the amount is deducted from my bank account and the biill is in the queque and the bill is not paid after three daysdaysadays and no reply is come from paytm .plz tel what I do?

Hi Sir/ Madam, Recharge is showing as success in Paytm website. But neither I got 2G data usage in my mobile number nor the amount credited to my paytm cash. Airtel Customer care confirmed that there was no such recharge was done on my number. I have informed Paytm twice. But they only sent system generated message. Order number is[protected]. Ticket #[protected] Ticket #[protected] Please help me since Paytm is not helping. Thanks, Sukanta Banik

Airtel recharge failed yesterday... paytm showed recharge successfull but no balance added in my dth account fraud site please refund my money. Order no.#[protected] Airtel dth id [protected] Paytm id [protected]@yahoo.com Date Sat, 20th sept Recharge amount 100 Why you guys are doing big fraud with poor cuatomer...

My 1st message - Order Number:[protected] | Message: I recharged my number [protected] with Rs.200 and it shows success, however I have not received amount in my mobile. Please reply soon. | Issue Type: Recharge Pending | Time:[protected]:45:36 | Reply I got - zendesk.admin, Sep 20 17:37: Hi there, Sorry for the inconvenience caused. We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount would have been transferred to your Paytm account and available for immediate reuse. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Team Paytm [protected] NEITHER DID I GET THE RECHARGE NOR THE PAYTM CASH [protected] 2nd message I sent - I received a message from you saying "We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount would have been transferred to your Paytm account and available for immediate reuse." Neither the recharge is done, nor did I receive my amount. What kind of service is this ? | Issue Type: Recharge Pending | Time:[protected]:43:1 | Reply I got - Mohit, Sep 21 01:02: Hi there, Sorry for the inconvenience caused. We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount would have been transferred to your Paytm account and available for immediate reuse. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Team Paytm [protected]----- NO UPDATE AGAIN [protected]----- 3rd message I sent - Sep 21 01:30: Angry and frustrated on your service DO NOT GIVE ME SAME RESPONSE. I have complained 2 times before and both the times you are giving me same response without solving my problem. WHERE IS MY MONEY ? Order id[protected] NO RECHARGE AND NO PAYTM CASH. WTF ARE YOU DOING. CHECK YOUR RESPONSES. THEY ARE NOT SOLVING MY PROBLEM. [protected][protected] NO REPLY YET [protected][protected] Looking at your complain list I think I am not the only one but many people have had the same problem. DO SOMETHING. Its really very bad on your part that you are not dealing with it. JUST DONT COPY PASTE SAME RESPONSE AGAIN AND AGAIN. GIVE A SOLUTION.

sir, i used paytm.com to recharge my airtel digital tv id: [protected] for rs 410 on 20/09/2014 2.00 a.m. paytm is showing recharge successful but airtel digital tv is showing no recharge done what can i do and on enquiry paytm accepted that there was an error on their part but they are refusing to give my money back Details as per paytm records Transaction receipt Transaction no: #[protected] Date: #[protected]T20:04:49.000Z [protected] Airtel Digital TV [protected] 410 Total 410 Total amount to be paid 410 the above is the confirmation from paytm without getting recharge done confirmation from airtel how can they show successful transaction i think this is fraudlent activity by paytm.com. please take necessary action against them

I have payed with paytm for Rs 850 to the phone no. [protected] .. which came successful but I had never got the money updated. Kindly credit the money back to my account. I was showed this message. Still now i didnt get money . Several messages I have send but no response.. Kindly solve the problem...Bill Payment of BSNL Mobile [protected] for Rs.850 failed. Refund of Rs.850 done.Queries? Email us at [protected]@paytm.com.Offer: Get Rs 10 cashback on recharge/bill payment of Rs 30 and above from Paytm Apps. Use code A70 . Valid for 7 times. T&C Apply.

I have recharged with paytm for Rs 50 and 30 to the phone no. [protected].. Payment orders are #[protected] and #[protected] which came successful but I had never got the recharge. Kindly credit the money back or atleast recharge to the no.. Several messages I have send but no response.. Kindly solve the problem

Dear Sir, I placed an order on *12 Sep 2014 for *Karbonn Titanium S5 Plus* with *Order No.[protected]* at Paytm.com and paid Rs 7344 for this and applied a promo code MOB1000, it says get 1000 cash back in PAYTM CASH after 24 hours of Shipping. But i didn't get any cash back yet. product was shipped on 14 Sep 2014, and I got *Docket No.* *UNIPAYP411490 *of GOJAVAS. But till 18th Sept (which is maximum delivery time) my product was not received. I regularly check the status of product on your website also in your logistic partner website but after 15 Sep 2014 no status is updated. when i talked with gojavas courier and got answer that product is untraceable and paytm has received compensation of it and will send new product. .But Paytm is always fooling me by fake commitment about delivery and cash back. i didn't get any detail about reorder or cash back till now. my an important work has been hampered because o[censored]n delivery of mobile. I had to suffer with so many mental pressure and financial issue. Please take immediate action against paytm.com and make refund my money with compensations. Regards Amber Prasad [protected] [protected]

hello, i ordered shoes on 3rd sept and 9th sept. shoes which was ordered on 3rd sept was delivered on 8th sept. i had a problem in that shoes and i wrote an email to paytm regarding that shoes and ask them for return. than on 9th sept i ordered another shoes. on 10th of sept i received an email from paytm that your order was cancelled which was ordered on 9th sept. but the complaint was of regarding shoes which was ordered on 3rd sept(as my received on 8th sept by paytm). then after that i made many calls to paytm. not even a single was answered. then after trying again and again i was answered and promised that paytm cashback and order would be delivered in 2-3 days. then after giving the cashback they debited the cashback and till now i wrote many emails and called them several times. but there is no response. please help me. order id[protected] email [protected]@yahoo.com contact no -[protected] delivery address- inderpal singh 1885/27, kaith majri, ambala city 134003

my airtel mobile number is [protected] i have recharge my mobile by paytm link 2times but not recharge my number but payment has been debited from my bank account both time 50 each. i have submit my complain but no response from paytm transaction number is [protected] and [protected] so please kindly help me ...

I did recharge my airtel phone ([protected]) & didn't get recharge till now. My money have been deducted from my bank account. I have contacted to paytm support serveral times but still no solutions. It is 3 days now. Will my money back!!! Or I being punished for using Paytm. Paytm order no:[protected] Sep'14 - Recharge of Airtel Mobile [protected] RECHARGE AMOUNT IS 250.00...

Order no: Paytm order no:[protected] its been 12 hours and I still haven't received any amount on my no.. I didn't get a message also. So disappointed. I sent many mails but I keep getting the replies that the no. Has been recharged but the issue is not resolved yet.

sir i have ordered for sendisk pendrive (cz15-8GB) . my mobile no. is [protected] address ; Kalla khan, 150\A aditya nagar, new hafizpet, hydrabad iam waiting for it, amount also deducted . please provide my pendrive as sooon as posssible, tracking order number is ;;UNIPAYP432731

I recharged my cell ([protected]) on 17 sept 2014, order no:[protected] through paytm, money was deducted and i also got a message of recharge successful, but my cell was not recharged, i have been reporting my complaint several times, but no proper action has been taken. I just keep getting the auto generated mails. Kindly help me get my cash back or at least the recharge done

I did recharge my airtel phone ([protected]) & didn't get recharge till now. My money have been deducted from my bank account. I have contacted to paytm support serveral times but still no solutions. It is 3 days now. Will my money back!!! Or I being punished for using Paytm. Paytm order no:[protected] 17 Sep'14 - 9:17 pm Recharge of Airtel Mobile [protected]

Order Number:[protected]. Message: Hi I have recharge my number [protected] for RS.190 on date 19th September 2014 . 1 day are completed still the amount is not credited to my mobile number may I know the reason. I have already send 4 mails to you but still the amount is not credited. Please return my money...

Hello sir/ Madam I am sahil babber, i am paytm user.. Paytm is my business. but i faced lots of problam Please help me. I do some recharge, Recharge is not successful and deduct the recharge amount in my bank account. Please send me my deduction amount. Order no [protected],[protected] mobile no. [protected] deduct amount 90 rupees two times. Order no. [protected],[protected],[protected],[protected],[protected],[protected],[protect...⇄ mobile no. [protected].recharge amount 99 6 times and 248 one time. Order no.[protected] mobile no. [protected]. Recharge amount 90. My total deduction amount 1112 Rupees. please send my money back.. Please i request you. Contact no-[protected]

I had order a Kingston MicroSDHC 16 GB Class 10 on11 Sep '14 at 11:25 pm, Order No.[protected] for which Payment of Rs. 448 is received by Paytm!. Paytm Cash Transaction No 66215C1D45530490 Rs 186. United Bank of India CC Transaction No [protected] Rs 262. Total Rs 448 was deducted from my account. So I have ordered Kingston 16 GB Class 10 but I have received Kingston 16 GB Class 4. They cheated me because I order class 10 product but they have sent be class 4. I have requested to refund or exchange the product with class10 product ticket no is[protected] but no initiative was taken from paytm till date. Such as laziest customer support I ever seen. Please help me in this regard.

Order Number: 59747571
Message: Hi I have recharge my number for 230rs on 16th September 2014 now the date 19 the September 2014 . Almost four days are completed still the amount is not credited to my mobile number may I know the reason. I have already send more than 20 mails to you but still the amount is not credited. Please return my money

I tried to recharge my two BSLN numbers. It was showing successful but I didn't received the balance for both the transactions. The order ids for both the transactions are[protected] and[protected]. I was waiting up to the next day but balance not credited. I also send a request to the customer care and they replied that due to some technical issue this was happened and now the balance has been credited to your paytm account for immediate use but they did not do anything. Next day i again send another request but they copy and pasted the same content in reply. I am very much frustrated with such type of customer service. I am an IT person and this is critical bug in this application. They should look into the same so that customer should not be lost his money when recharge their mobile from paytm site. I also called on their customer care number but it was IVR call and they just record your complaint and noting else. Nobody is their to entertain you and also this is not the automated process. Last but not the least their customer care executive mark the request as resolved and closed. They don't bother about their customer. It is very painful. Please look into the same.