PayTM Mobile Solutions Complaints & Reviews

sir, i used paytm.com to recharge my airtel digital tv id: [protected] for rs 410 on 20/09/2014 2.00 a.m. paytm is showing recharge successful but airtel digital tv is showing no recharge done what can i do and on enquiry paytm accepted that there was an error on their part but they are refusing to give my money back Details as per paytm records Transaction receipt Transaction no: #[protected] Date: #[protected]T20:04:49.000Z [protected] Airtel Digital TV [protected] 410 Total 410 Total amount to be paid 410 the above is the confirmation from paytm without getting recharge done confirmation from airtel how can they show successful transaction i think this is fraudlent activity by paytm.com. please take necessary action against them

I have payed with paytm for Rs 850 to the phone no. [protected] .. which came successful but I had never got the money updated. Kindly credit the money back to my account. I was showed this message. Still now i didnt get money . Several messages I have send but no response.. Kindly solve the problem...Bill Payment of BSNL Mobile [protected] for Rs.850 failed. Refund of Rs.850 done.Queries? Email us at [protected]@paytm.com.Offer: Get Rs 10 cashback on recharge/bill payment of Rs 30 and above from Paytm Apps. Use code A70 . Valid for 7 times. T&C Apply.

I have recharged with paytm for Rs 50 and 30 to the phone no. [protected].. Payment orders are #[protected] and #[protected] which came successful but I had never got the recharge. Kindly credit the money back or atleast recharge to the no.. Several messages I have send but no response.. Kindly solve the problem

Dear Sir, I placed an order on *12 Sep 2014 for *Karbonn Titanium S5 Plus* with *Order No.[protected]* at Paytm.com and paid Rs 7344 for this and applied a promo code MOB1000, it says get 1000 cash back in PAYTM CASH after 24 hours of Shipping. But i didn't get any cash back yet. product was shipped on 14 Sep 2014, and I got *Docket No.* *UNIPAYP411490 *of GOJAVAS. But till 18th Sept (which is maximum delivery time) my product was not received. I regularly check the status of product on your website also in your logistic partner website but after 15 Sep 2014 no status is updated. when i talked with gojavas courier and got answer that product is untraceable and paytm has received compensation of it and will send new product. .But Paytm is always fooling me by fake commitment about delivery and cash back. i didn't get any detail about reorder or cash back till now. my an important work has been hampered because o[censored]n delivery of mobile. I had to suffer with so many mental pressure and financial issue. Please take immediate action against paytm.com and make refund my money with compensations. Regards Amber Prasad [protected] [protected]

hello, i ordered shoes on 3rd sept and 9th sept. shoes which was ordered on 3rd sept was delivered on 8th sept. i had a problem in that shoes and i wrote an email to paytm regarding that shoes and ask them for return. than on 9th sept i ordered another shoes. on 10th of sept i received an email from paytm that your order was cancelled which was ordered on 9th sept. but the complaint was of regarding shoes which was ordered on 3rd sept(as my received on 8th sept by paytm). then after that i made many calls to paytm. not even a single was answered. then after trying again and again i was answered and promised that paytm cashback and order would be delivered in 2-3 days. then after giving the cashback they debited the cashback and till now i wrote many emails and called them several times. but there is no response. please help me. order id[protected] email [protected]@yahoo.com contact no -[protected] delivery address- inderpal singh 1885/27, kaith majri, ambala city 134003

my airtel mobile number is [protected] i have recharge my mobile by paytm link 2times but not recharge my number but payment has been debited from my bank account both time 50 each. i have submit my complain but no response from paytm transaction number is [protected] and [protected] so please kindly help me ...

I did recharge my airtel phone ([protected]) & didn't get recharge till now. My money have been deducted from my bank account. I have contacted to paytm support serveral times but still no solutions. It is 3 days now. Will my money back!!! Or I being punished for using Paytm. Paytm order no:[protected] Sep'14 - Recharge of Airtel Mobile [protected] RECHARGE AMOUNT IS 250.00...

Order no: Paytm order no:[protected] its been 12 hours and I still haven't received any amount on my no.. I didn't get a message also. So disappointed. I sent many mails but I keep getting the replies that the no. Has been recharged but the issue is not resolved yet.

sir i have ordered for sendisk pendrive (cz15-8GB) . my mobile no. is [protected] address ; Kalla khan, 150\A aditya nagar, new hafizpet, hydrabad iam waiting for it, amount also deducted . please provide my pendrive as sooon as posssible, tracking order number is ;;UNIPAYP432731

I recharged my cell ([protected]) on 17 sept 2014, order no:[protected] through paytm, money was deducted and i also got a message of recharge successful, but my cell was not recharged, i have been reporting my complaint several times, but no proper action has been taken. I just keep getting the auto generated mails. Kindly help me get my cash back or at least the recharge done

I did recharge my airtel phone ([protected]) & didn't get recharge till now. My money have been deducted from my bank account. I have contacted to paytm support serveral times but still no solutions. It is 3 days now. Will my money back!!! Or I being punished for using Paytm. Paytm order no:[protected] 17 Sep'14 - 9:17 pm Recharge of Airtel Mobile [protected]

Order Number:[protected]. Message: Hi I have recharge my number [protected] for RS.190 on date 19th September 2014 . 1 day are completed still the amount is not credited to my mobile number may I know the reason. I have already send 4 mails to you but still the amount is not credited. Please return my money...

Hello sir/ Madam I am sahil babber, i am paytm user.. Paytm is my business. but i faced lots of problam Please help me. I do some recharge, Recharge is not successful and deduct the recharge amount in my bank account. Please send me my deduction amount. Order no [protected],[protected] mobile no. [protected] deduct amount 90 rupees two times. Order no. [protected],[protected],[protected],[protected],[protected],[protected],[protect...⇄ mobile no. [protected].recharge amount 99 6 times and 248 one time. Order no.[protected] mobile no. [protected]. Recharge amount 90. My total deduction amount 1112 Rupees. please send my money back.. Please i request you. Contact no-[protected]

I had order a Kingston MicroSDHC 16 GB Class 10 on11 Sep '14 at 11:25 pm, Order No.[protected] for which Payment of Rs. 448 is received by Paytm!. Paytm Cash Transaction No 66215C1D45530490 Rs 186. United Bank of India CC Transaction No [protected] Rs 262. Total Rs 448 was deducted from my account. So I have ordered Kingston 16 GB Class 10 but I have received Kingston 16 GB Class 4. They cheated me because I order class 10 product but they have sent be class 4. I have requested to refund or exchange the product with class10 product ticket no is[protected] but no initiative was taken from paytm till date. Such as laziest customer support I ever seen. Please help me in this regard.

Order Number: 59747571
Message: Hi I have recharge my number for 230rs on 16th September 2014 now the date 19 the September 2014 . Almost four days are completed still the amount is not credited to my mobile number may I know the reason. I have already send more than 20 mails to you but still the amount is not credited. Please return my money

I tried to recharge my two BSLN numbers. It was showing successful but I didn't received the balance for both the transactions. The order ids for both the transactions are[protected] and[protected]. I was waiting up to the next day but balance not credited. I also send a request to the customer care and they replied that due to some technical issue this was happened and now the balance has been credited to your paytm account for immediate use but they did not do anything. Next day i again send another request but they copy and pasted the same content in reply. I am very much frustrated with such type of customer service. I am an IT person and this is critical bug in this application. They should look into the same so that customer should not be lost his money when recharge their mobile from paytm site. I also called on their customer care number but it was IVR call and they just record your complaint and noting else. Nobody is their to entertain you and also this is not the automated process. Last but not the least their customer care executive mark the request as resolved and closed. They don't bother about their customer. It is very painful. Please look into the same.

I have ordered from paytm shop and applied coupon in which i was supposed to receive 50% cash back in my paytm cashwallet but yet i have not received it instead of many mails to paytm support and to grievance officer. First the support member Mr. Rajesh replied me below- As per the terms and conditions of the offer, cash back would have been credited within 1 hours after the successful transaction. Due to some technical issues it was not credited. Please note that cash back has been processed. You are requested to check your Paytm account and confirm the same. In case you have still not received the cashback, please get back to us. Next when i replied him back that i have checked and still i have not received it than he replied me below- I am Rajesh and I am going to do my best to solve your problem. I would like to inform you that as per our records you haven't applied cashback offer at the time of order place.So you are not eligible for cashback against this Order No. 687. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. This is very shocking that the support team is doing. I know i have applied coupon code MEN50 so how can they say i have not applied the coupon. The grievance officer is not even replied me back. This the kind of things paytm is doing with the customers.

Hi i am Nikhil Motwani . I ordered the product from the online site Paytm . I ordered a powerbank from the site paytm . When i opened the parcel the powerbank which i recieved was dead. Its not turning on. I called the coustomer service no. Of paytm the are not picking up the call, so i email them like 2-3 times they are also not replying my mail. It has been alalmost a week i mailed them I got the dead product i want to replace or else i want the amount to be refunded. My paytm order no. Is.[protected] My order value is Rs 450 My contact no. [protected] I have attached the mail that i have sent to paytm and they have not replied me Plz help me with this issue and plz contact me as soon as possible with the solution

Hi, Yesterday i tried to recharge my airtel mobile. I didn't receive any sms from operator saying my recharge was successful, i checked my balance Too its not credited. But in Paytm site its showing successful. Please Refund my money to paytm cash immediately. Order details are in below picture. Order number:[protected] Please solve the issue at the earliest. My mobile number [protected] [protected]@gmail.com

No response by customer care even block on facebook, because of shared reality of the company, ticket number : Ticket #[protected]: KYC documents given still my account transaction limit not removed ...and their guys are replying anything comes in there mind ..they don't read at all...and if you call them they don't have staff to take calls u need to wait for 30 - 40 mins on paid calls ...see attachements ...