PayUMoney Complaints & Reviews

Dear sir /madam
my name is ankush dogra from pathankot punjab. i book railway ticket on bookmytrain.com 04/02/2017 but surver problem ticket not confirm but my bank account deducte 331.73 rupees . many time complain payumoney custmercare helpline number . but company not care my complain . my payment id[protected] . my transaction arn no - IGAASXXBA4 . please solve my problem and refund my amount. my contact no [protected]

Dear Sir/Madam,

I made an advance booking of a holiday package with order id[protected], online on Trip India after payment of Rs. 7998/- through payumoney on 25th April 2016. I had communicated to Trip India I would like to visit Sikkim on 3rd Sept 2016. But to my surprise there was no response to my emails or phone calls to Trip India, in sept 2016 for booking of hotel in Sikkim.
When reported to payuoney, they informed me they have released money to Trip India in May 2016 after getting trip plan indicated in Voucher cod request form.
When I asked why payumoney released money to their merchant Trip India, even when Trip India had not performed the order, there was no satisfactory reply from paumoney. It appears that payumoney, in collusion with their fraud merchant is cheating customers.
Address and phone number of Trip India is furnished below,
Trip India
Contact:+[protected]
Email: [protected]@tripindia.co
Website: http://www.tripindia.co/

I request you do the needful,

Best regards,

Mrinal Kanti Mukhopadhyay

Mobile NoL- [protected]
Address:-
MRINAL KANTI MUHOPADHYAY
FLAT NO C 503 HAWARE'S TULSI PLOT NO 52
SECTOR 9 KHANDA COLONY, NEW PANVEL(W)
PIN 410206,
Navi Mumbai
MAHARASHTRA

Dear sir,

While on irtc ticket booking my 744 rs deducted directly from my account on 16.2.2017. And after that i got message from payumoney i. E. Refund will be done later. But still i am not received payment from payumoney. Please do the neeedfull for me

The payumoneytransaction id:[protected] done on anduril technologies pvt ltd. (16/2/2017)

I am Subhamoy Halder From Kolkata.Today at around 4-4.30pm, i was surfing in google for paytm customer care number and was unable to find the correct one.unfortunately, i came along to this particular website where paytm helpline fake numbers are given and i didn't understand a bit and innocently called them at one of the number provided [protected].i dialled the number from my landline.no one received the phone.after 5 mins, i got a ring back from the same number with a person stating that hte customer care was busy with other customers and i asked them is it paytm customer care number and they said yes and asked me how they can help them.i said i need a printed statement of all the transactions happened from my account and they said yes sir u will get a registered post and we are ready to help u but for that u need to verify your paytm account and all the details.they started sending me sms to my mobile and kept on asking the OTP.i innocently shared the OTP with them since i did not have any idea of what was going on and what i was doing.they almost took me in their grip in minutes.they kept on sending more sms and asking to share OTP.at least i dont know how but they got the debit card number, expiry date and even the cvv number and asked me to confirm the correct information.they again send me another sms with another OTP and asked me for that.then i felt doubtful and said why will i share So many OTP??they started threatening me that if i don't share the OTP, rs.15000 will be deducted from my account and even i will go bankrupted completely.i immediately got confirmation sms from my bank regarding 2 transactions already made through PAYUMONEY one amount is rs.5000 and the other rs.4999.i just dropped the phone and called my bank and they confirmed me that transactions have been made from my a/c of rs.5000 and rs.49999.i told everything what has happened and they completely blocked my a/c, my debit card, internet banking everything.one bank representative said that if the amount is not disbursed, they can recover both the amounts.then another customer care representative told me not to waorry and sai[censored] will get your money back in around 32-55 days.then i got a call from bank higher authority and he listened everything and asked me everything and told me that investigation team is already active and you will get to know everything within 7 days of time we are requesting from you.this is a serious cyber crime and i lodged an FIR to my local police station but unfortunately they said that they dont have proper cyber crime detection system and so they cant help much about this fraud.in the mean time, the cheaters are constantly calling me on my landline number and threatening me, asking me to share the last OTP so that they can deduct the remainingbalance as well.i am very much scared and cant even sit in my room because they are constantly calling at my landline number and police said to add a caller id and i told them to give my number for tracking but they said they are also helpless in any sort of cyber crime activities.they are threatening me and saying me that do anything u want, u cant do anything to us.we have even police support for this.kindly help me in getting my money back and catch these online criminals.they are doing the crime darelessly.i mean how can they do it so fearlessly??isnt there any law or detection system in our country??10000 is a massive amount for me and i went to hospital also because i have high B.P. and i cant think about it.they will do the crime continuously until and unless they are caught and stopped sir.i beg in front of all the officials to help me get back my money.i am a very middle class person and 10, 000 is a big amount for anyone i think.

The numbers you can already see from the above mentioned website but i m providing them here - [protected], [protected], [protected].

Deposited online Rs.7211.81 via payumoney on behalf of natasha electron tin no[protected] to Haryana Vat Deptt. on 18.02.2017 from SBI Credit card.but the payment is not reflecting & credited to Haryana Vat Department.I am shocked that the same amt. is debited from my SBI Credit card but not reflecting in Haryana Vat Department site. who will bear the penalty if it is not credited in time.

Balkrishna Begrajka.
[protected].

I Credited My PayuMoney RBL Walket The Amount Got Deducted,
The transaction got failed leading to debit an approximate amount of Rs.100 Payment Id :[protected] Date 16 Feb 2016 And After 10 Payment I'd[protected] Date 16 Feb 2016 got debited from my Axis bank account. My bank details are as follows: Axis bank account no. - [protected] Account holder: Amit Sharma Sheopur Shivpuri Road branch IFSC code: UTIB0001333
Mobile No. [protected] Kindly refund this amount back in my account as soon as possible.

Yesterday i tried paying my bescom bill twice on 16/02/2017, after deducting amount from my debit card, it shows failure for both transactions and no reason for failure it shows.

I have sent two emails to the customer care([protected]@payumoney.com) and customer is yet to respond?
Dont know that even somebody reads those mails!

My email is fairoz.[protected]@yahoo.com and number is [protected]

I have ordered a xiaomi mi note 4 4g mobile phone from mi sale on[protected] at 2:00 pm and made a payment through net banking using payu gateway in which the payment was debited from my account but the product order was not placed and also debited amount of inr 12, 999/- is not credited back to my account yet.

Description of transfer - ipay/eshp/payu/[protected]/wwwmicomin[protected]

Name : ajay gupta
Account no: [protected]
Bank : idbi bank limited.

Hi Team,
i paid Rs.350 for the post of data entry operator exam conducted by the SPIC Chandigarh.I received the payment id by your side but after this a message showed transaction not processed, as the balance have been deducted from my account and i am unable to print my application form.my Payment ID is[protected].Please look into the matter as soon as possible

Hello Sir,

As i was making payment through credit card for NIA application form and transactions are already done but when I am cross verifying still it is pending for payment and i didnt do for Creanovation Labs Privat limited .Kindly refund my amount.please look into below details.

payment id:[protected]
Merchant Order ID: fds_nia_1fohc5a_717_4719294
Merchant Name: Creanovation Labs Private limited

Thanks,
Shefali

I got a mail from payumoney that a transaction of rs 1000 is failed with all the details at 2300 hrs on 10th Feb 2017. Transaction ID[protected] . Want to know who made this transaction. Money was debited from the bank but it shows different status in bank statement. Let me know the whereabouts of the fraud who made this. I got more details if required .

It is submitted that i was trying to deposit my college exam fee through emitra center on 09.12.2016 when i entered my debit card detail and OTP the transaction was unsuccessful and my account had been debited with Rs. 2700/- further i tried again and the same problem raised and account was debited again with the Rs. 2700/- the transaction number of both the transactions are[protected] and[protected] dated 09.12.2016 as informed by the E-Mitra agent. The payment was made through PAYU MONEY gate way.(Statement of account enclosed)
you are requested to look into the matter and refund the same as early as possible

I paid my reappear exam fees of LOVELY PROFESSIONAL UNIVERSITY the trasaction as done via Pay u money gateway on 8 FEB 2017 The first transaction got failed leading to debit an approximate amount of Rs.1063 from my state bank of hyderabad account. The Pay u money for the transaction id is 514711_[protected] My bank details are as follows: State bank of hyderabad account no. - [protected] Account holder: KADIYALA PAVAN KALYAN Savings account vutukuru branch IFSC code: SBHY0021647 Kindly refund my amount back in my account as soon as possible.

They called me on 21 jan 2017 and sold a travel package with 28 days refund policy and a mobile phone as gift once I brought they said the gift is posted which I did received but it was a school bag worth 180
So I called to which they said that was just to confirm my address and now they will post the mobile

As that did not come I called them again

but now they are saying you can only get gift once my 10 friends buys the travel package from them.

So I wanted to cancel the trip to which they are saying Non Refundable

This is complete case of fraud and cheating.

Dear Sir / Madam,

On 08th November 2016, i tried to book Humayuns Tomb Tickets at https://asi.payumoney.com/#/ for my clients.

I tried to book the tickets twice - my card was charged twice but tickets were not booked and card was charged.

1st amount : INR 3043.75
2nd amount : INR 3043.75
Total INR 6087.5

Note: Please refund this amount with immediate effect and this has been a fraud and if within a week it is not credited into my account, i shall then raise the complaint to consumer court.

Nanda Rawat -[protected]
nanda.s.[protected]@gmail.com

Dear DR. KASAT CHANDRAKANT RAMNIVAS
Thank you for paying with PayUmoney. Your Payment has been successfully processed.
Merchant Name: INDIAN MEDICAL ASSOCIATION GUJARAT STATE BRANCH Order Amount: Rs 2000.00
Payment ID:[protected]
Merchant Order ID:[protected]da91a35d
Payment Summary Amount
NET BANKING Rs 2000.0
Amount Paid Rs 2000.00
Payee Info
Merchant Transaction Identifier
[protected]da91a35d
You can view the transaction details anytime from PayUmoney dashboard.

I am Sakti Sanker Dutta from Kolkata. Some people telephone me at about 1130 am today identifying they are from Axis Bank (tele [protected] and [protected]) and informed me that my debit card has some technical problem and so it is getting blocked and asked some information regarding the card. After much argument about their authenticity I have given the card number only. After few minutes I checked my account and found that a sum of...

Yesterday[protected] i am boking 1 Train ticket.but i am not received stil now.Rs 3414 gone from my bank account. Please give your customer care contact number.I am very helpless.Please canceling and refund my balance at the earliest.please take necessary actions.
Thanking you
Payment id :[protected]
Marchant order : 852813
My cntct No:[protected]

I have just made the payment to Shine Utility Software developed by softech. Amount of Rs.1000/- has been deducted from my account. The message from the bank confirms it. But pay says, transaction is failed. Therefore, kindly refund the amount of 1000/- deducted by Pay U from my a/c. I have confirmation sms from Axis bank.
Your a/c 00092649 is debited Rs 1000 on[protected] A/c balance is Rs 2359.77 Info: INB/[protected]/PAYU.IN/Shine software

My name is KOCHADAIMUTHU G and I have made wrong online transaction for Rs 3000/- (Rupees three thousand only) through ICICI Bank, KOCHADAI branch, Madurai (TN) A/c No[protected] to PROFIT GURU company vide Reference ID : [protected] dated 25 Jan 2017. May I request to refund the amount please. My email : [protected]@yahoo.in.Contact No is [protected]