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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 171

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P
parthiv kinariwala
from Mumbai, Maharashtra
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Product after sales service is almost zero

Address:Ahmedabad, Gujarat, 382445

We had purchase POS machine from pay u money. once i received and insert GSM card it show internal error in new brand machine.

then after we complain a lot and email to [protected]@payumoney.com email id. but no one is give us proper reply since THREE month.

so it is the actual time to use POS swepping machine for cash flow is not available in time. so how we can use digital media use from such kind of company like...
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S
Spandan Nath
from Kolkata, West Bengal
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Sbi account debited but payment not reflected

Address:Kolkata, West Bengal, 700034
Website:bigbasket/payumoney

I had tried to load money to bigbasket via payumoney site since it is the default site they have for internet banking. My sbi account has been debited but the amount is not reflecting in either bigbasket or payumoney. I have confirmed in my bank

05-dec-2016
(05-dec-2016) to transfer
Inb innovative retail concept [protected]igaajnauk7 transfer to 459 1, 000.00

But no one is helping. Payumoney says...
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A
Ahmed Osama Jafri
from Chandpur, Uttar Pradesh
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Wallet payment not working

Address:New Delhi, Delhi, 110025
Website:www.payumoney.com

I added 10, 000 to payumoney wallet to do online transaction but i am not directed to pay from wallet page. I am redirected everytime to pay from card netbanking. I am unable to use my 10, 000 rupees. I am having already shortage of money and this transaction has pushed to leave the option of going cashless. Very poor service. I want by money back in account or payment done by wallet....
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R
Ratna Bhat
from Mysore, Karnataka
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Non delivery of goods

Address:560076
Website:payumoney

Sir, I ordered for Pathanjali products online through SBM worth Rs.500/- Under reference ID.[protected]GAAILVPV1 supposed to be delivered on 1/12/2016'
But till date the items have not been delivered,

I requst you to refund my money.

Your early action is highly appreciated.
Thanking You.

Ratna Bhat...
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G
Grishmak
from Mumbai, Maharashtra
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Did not add money in my wallet

Address:Rajkot, Gujarat, 360004

I have recharged 300 rs and it is debited from my account didn't add in my wallat.what is next step ? i want my money back. my txn no.[protected]. i also try to contact company but no one is answering. even company customer care number is not working. please reply me as soon as possible. morover I have complain via mail PUMBUY-942549 but in that case no one answering....
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Address:Chennai, Tamil Nadu, 603103
Website:Payumoney

Dear Sir. I made a payment for my son's school fees through www.chaloschools.in who directed the payment through PayUMoney through net banking of Indian Bank. Amount deducted from my account but payment was not done to the merchant. The transaction did not go through for more than 2 hours. The message said "We are processing your transaction"
Details of the transaction:
Transaction date:[protected] at 5.06 pm.
Bank name:...
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Address:560098
Website:PayUmoney.com

Below is the Details of the mail which I got & fed-up following your team for refund requests.

Dear Customer,

Greetings from PayUmoney!!

We regret the inconvenience caused to you.

We wish to inform you that your payment ID:[protected] with Bescom Corporate Office has failed. We have processed the auto refund on 22/11/2016. Bank usually takes 3 to 5 business days (excluding Saturday,...
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A
atchut
from Vepagunta, Andhra Pradesh
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Payment not received.amount deducted from account,but payment was not done

Address:Visakhapatnam, Andhra Pradesh, 531116
Website:www.Bps.ap.gov.in

Sir I made a payment to the Director of Town and country planning, A.P, Hyderabad .through net banking of Karur vysya bank. Amount deducted from my account .but payment was not done tothe merchant.details of the transaction:
transaction date:[protected].
bank name: Karur vysya bank
description: IBIBO-[protected]-PayUMoney-[protected]
Amount-Rs.22, 814.05/-
sir i request you to either payment to the...
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K
Karamjeet Kaur Brar
from Chandigarh, Chandigarh
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Regarding transaction failed but money deducted from account.

M karamjeet kaur from punjab... My paper had accepted by ijecs journal... The publication charge of ijecs journal is 1500/-...I choose payumoney payment mode...but filling fully information...trasaction failed message displayed ...but my publication fee 1500/- of ijecs on 28 Nov. (12:08:07) was deducted from my obc a/c. Nd ijecs editor also said our account was not credited....
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L
Lalit Falak
from Mumbai, Maharashtra
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Stock market advisory services - payment id: 124324204

Address:Indore, Madhya Pradesh
Website:spotresearch.workholics.com/Home

This is regarding the complaing i lodged with PayUmoney for not getting Services from Merchant(SPOTResearch). I have been following up with PayUmoney on this for more than 8 days but still there is no output.

When i made the payment last week on 12th Nov, 2016 of Rs.17, 600/- to Merchant since then Merchant has not provided anything to me.
He has neither provided any Bills or even any kind of Services.When i tried to...
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M
mohd vaseem
from Muzaffarnagar, Uttar Pradesh
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Transaction is not success but balance is deducted from my account

Address:Meerut, Uttar Pradesh, 250401
Website:www.ccsuweb.in

Good morning sir, i am bba 1 year 1 semester student. I have a registration no. 16g0166310 and form no. Is 94151 but there is a problem that my exam fee is deduct in two times from my icici a/c. My first transaction is unsuccessful but balance is deduct from my account because web page is shown that sorry your payment is unsuccessful so i paid again exam fee which is success amount rs.3642. And have a transaction ref.[protected] and bank ref....
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R
Ravinder Singh
from Pathri, Maharashtra
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Non availability of Receipt after making payment thru payUmoney.

Address:147002
Website:www.hpseb.com/mybill

Today on 24 Nov., 2016 at 6.16 am I made a HP Electricity bill payment online using payU. While the payment transaction of Rs. 754.81 did go through flawlessly vide a transaction confirmation sms from my SBI Credit Card service provider, I did not get the RECEIPT DOCUMENT FOR THIS TRANSACTION.

As it is, I have no proof of this payment besides the SMS note from SBI. The payUmoney did not give me a receipt, which earlier on...
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A
Apurwa RaJput
from Delhi, Delhi
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Amount debited from my account but order not placed.

Address:Mumbai City, Maharashtra, 400064
Website:www.payubiz.in

On 19/11/ 2016 at 10:58 p.m a transaction was done from my account id - [protected] of allahabad but the order was not placed on limeroad.com . Pay u gateway was used for the payment . Kindly either refund or place my order . Initiate the process of refunding or either place the order . Kindly . Kindly inform me as soon as possible for this.
email id - [protected]@gmail.com

regards
Apurwa Singh...
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A
Ashish2309
from Beawar, Rajasthan
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Transaction is not done but payment is done.

Address:Korba, Chhattisgarh
Website:wwwmy.moringo.com

Two times i payment of rs. 1890 as application fees was made through payumoney for a moringo organics pvt. Lmt. And the transaction was successfully not completed. For completing are transction is not done but my payment is done two times rs. 1889 + rs. 1889. My a/c no. [protected]. So you are0 return my money and my contact no. Is [protected]. Please help me......
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B
bhupender.x14
from Mumbai, Maharashtra
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Fw: order not delivered against payment id 121070679

Address:Gurgaon, Haryana, 122002
Website:www.payumoney.com

Dear sir
On dated 11/10/2016
I had ordered the medicine on tablettee on line and paid the amount rs 2206 through payumoney payment id[protected] merchant lab91 software private limited
But still the product not deliver to me
I just received the call from pay u money.
Representer told me that they have excluded the merchant, so now they will not be able to refund.
Bur sir my question is that at the...
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P
p c saxena
from Noida, Uttar Pradesh
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Payment not received even though 01 month has passed

Address:Lucknow, Uttar Pradesh, 226010

A PAYMENT OF Rs.1056.00 was debited from my credit card of ICICI BANK on 7th October 2016 towards payment for sending gift to my son thro' INDIA GIFT PORTAL.
THE MONEY WAS DEBITED BUT THE ORDER ON THE FIRM COULD NOT BE CONFIRMED AS SOME PROBLEM AROSE FROM YOUR SIDE.
TRANSACTION REF. 74678446282216085510321.
IT WAS MENTIONED THAT THE MONEY WOULD BE REFUNDED, BUT MORE THAN A MONTH HAS PASSED BUT MONEY IS YET TO BE REFUNDED.br...
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Address:Gurgaon, Haryana, 122002
Website:www.payumoney.com

Please be aware while transacting through Payumoney because if the merchant registered with Payumoney do not refund the money Payumoney do not provide any refund and do nothing from their side for the custumer.
I paid Rs.30000 through payumoney to letsgotrips.com for Andaman trip on[protected] and merchant provided only hotel details and told will provide flight details in next 4-5 days but when I call after 4-5 days his mobile was...
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C
consuazhar
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Payments_refund_for_booking error

Address:560034
Website:www.paristravels.in

I haven't received the refund of my last failed booking. please look into it at the earliest.
Rs :1250
It was for a bus booking on date 7thoct, 2016.
Payment : online banking :sbi (transaction igaaawrfb1)

Here is the details:-
7 oct 2016 7 oct 2016 to transfer-inb payu
Payments private lim -
[protected]igaa
Awrfb1
Transfer to
459
1, 250.00...
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L
Lakshmi Chitramandira
from Hyderabad, Telangana
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Unable to make payments

Address:Shimoga, Karnataka, 577201
Website:srilakshmichitramandira.com

Hi Team,

We had raised a ticket requesting to change the domain name from www.shrilakshmichitramandira.com to www. srilakshmichitramandira.com, the issue has not been solved yet. Its been 20 days we raised the ticket, we are unhappy with the response by the team.

The technical team says they have already passed the issue to business team, but we haven't got any response from business team.

Kindly...
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I
ismail_patel2000
from Surat, Gujarat
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Purchase of mobile phone against jet airways jp miles.

Address:395005
Website:[email protected]

Inabove regards i had purchase 1 mob. ph.of samsung co.costing abt. rs 11000.i and my wife clubbed our jp miles and ordered for mobile.remaining amt was transfered to concern agency from our saving a/c.but by mistke amt of rs 4000/00 also was tr. to payu in more. now we have to take back rs 4000/00 from them.since last 76 days we are providing all details but no responce is given from them, lastly yhey asked for my debit card detail. i think...
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