PayUMoney Complaints & Reviews

Booked a cake for 27/12/16, payment of rs.949/-deducted
Ending the details

Dear rajeev

Thank you for paying with payumoney. Your payment has been successfully processed.


Merchant name: sandeep kumar mishra order amount: rs 949.00

Payment id:[protected]

Merchant order id: 1000598

Payment summary amount

Net banking rs 949.0

Amount paid rs 949.00

Payee info

Merchant transaction identifier

1000598

You can view the transaction details anytime from payumoney dashboard.


Pls resolve

Dear sir
I trusted your company a lot but your cheating fellows. Today morning 10.30 i got call from your customer service team. they told me refunding my money and furnished all my card details and my cvv & ATm pin number also. such a poor bad trusted company you are
i am having evidenece against you "Call Recording"

The call made from your number -[protected]

you want made an action. i want talk to head officer of payumoney
if i didn't get my money back i will take severe action on you.
i want my refund amount Rs.15499

Hi, My name is Vikas, I have paid my neighbour SOL DU admission fee UG 2017, Fee Amount Rs. 3576.50 debited from my account, but the payment was unsuccessful.

Transaction Detail : Reference No:[protected] Transaction Narration: [protected]-PAYUSCHOOLOFOPENLEAR

Request to you please let me know deducted amount will be refunded or will be forwarded to Delhi University my id: [protected]@gmail.com.

Waiting for your reply.

Regards
Vikas Singh Rawat
Mobile No. [protected].

Transaction is not success but balance is deducted from my account...Deducted 149+149 balance...two times...but I had not got my IDEA Net recharge...I will pay using payumoney of 149 rs two times...and reduced my money but recharge is not done...It shows successful but 298 rs from issued by RBL money...its actually deducted but recharge not done..so give me refund my money...

I sujay praveen.
I tried to apply groupii exam and prceeded by payumoney channel, two times money deducted from my account in those two reference id's which one is successful i dont know. So letme clear which one is successful. And return back money to my account which is failed or reapplied. Im furnishing ref id's.
1. Payment id:[protected]
Merchant id: grpii[protected]
2. Payment id:[protected]
Merchant id:grpii[protected]

I ordered a supplement from www.nutritionhub.in and payment through payumoney was sucessful but no details about the order in payumoney or not any kind of status or no detail from the merchant from www.nutritionhub.in ... they are not picking the call so as on payumoney ...only i have the payumoney ID thats it...no status or money detail not display in both site ...please help me to refund my money

Merchant id is 5669947
What is going on.I am getting.You guys are stuck my business.I am requesting support since 15 days.
your service is one of worst service that i have taken in my life.i will never suggest anyone to take your service. Your support team is helpless. Nobody is taking responsibility of any failure.
everyone console me and give the time for the next hours or days.

We had purchase POS machine from pay u money. once i received and insert GSM card it show internal error in new brand machine.

then after we complain a lot and email to [protected]@payumoney.com email id. but no one is give us proper reply since THREE month.

so it is the actual time to use POS swepping machine for cash flow is not available in time. so how we can use digital media use from such kind of company like pay u money.
we request you to do not go with pay u money for the same their are so many other proffetional companies or banks are their who can provide you much faster service...

BEWARE OF ATTRACTIVE OFFER FROM PAY U MONEY...

I had tried to load money to bigbasket via payumoney site since it is the default site they have for internet banking. My sbi account has been debited but the amount is not reflecting in either bigbasket or payumoney. I have confirmed in my bank

05-dec-2016
(05-dec-2016) to transfer
Inb innovative retail concept [protected]igaajnauk7 transfer to 459 1, 000.00

But no one is helping. Payumoney says its been transfered to bigbasket and bb is saying that payumoney has declined transaction. Please help me out

I added 10, 000 to payumoney wallet to do online transaction but i am not directed to pay from wallet page. I am redirected everytime to pay from card netbanking. I am unable to use my 10, 000 rupees. I am having already shortage of money and this transaction has pushed to leave the option of going cashless. Very poor service. I want by money back in account or payment done by wallet.

Sir, I ordered for Pathanjali products online through SBM worth Rs.500/- Under reference ID.[protected]GAAILVPV1 supposed to be delivered on 1/12/2016'
But till date the items have not been delivered,

I requst you to refund my money.

Your early action is highly appreciated.
Thanking You.

Ratna Bhat

I have recharged 300 rs and it is debited from my account didn't add in my wallat.what is next step ? i want my money back. my txn no.[protected]. i also try to contact company but no one is answering. even company customer care number is not working. please reply me as soon as possible. morover I have complain via mail PUMBUY-942549 but in that case no one answering.

Dear Sir. I made a payment for my son's school fees through www.chaloschools.in who directed the payment through PayUMoney through net banking of Indian Bank. Amount deducted from my account but payment was not done to the merchant. The transaction did not go through for more than 2 hours. The message said "We are processing your transaction"
Details of the transaction:
Transaction date:[protected] at 5.06 pm.
Bank name: Indian Bank
Net Banking -ref:[protected]
PayUMoney - IBIBO[protected]/PayuPaisaEducation-PayUMoney-Transaction ID - a6b7d24ce82bab1c78d4
Amount-Rs.14, 805/-

I request you to either make payment to the concerned merchant or return the amount to my bank account.

Best regards
Mushtaq Ahmed
[protected]@yahoo.com

Below is the Details of the mail which I got & fed-up following your team for refund requests.

Dear Customer,

Greetings from PayUmoney!!

We regret the inconvenience caused to you.

We wish to inform you that your payment ID:[protected] with Bescom Corporate Office has failed. We have processed the auto refund on 22/11/2016. Bank usually takes 3 to 5 business days (excluding Saturday, Sunday and bank holidays) to credit the same into your card/account.bank arn number IGAAHIARY4.
We would request you to kindly share bank statement from the date of transaction till date if still refund not received.

Feel free to get back to us for any other clarification.

Regards,
Prem
PayUmoney Team

Sir I made a payment to the Director of Town and country planning, A.P, Hyderabad .through net banking of Karur vysya bank. Amount deducted from my account .but payment was not done tothe merchant.details of the transaction:
transaction date:[protected].
bank name: Karur vysya bank
description: IBIBO-[protected]-PayUMoney-[protected]
Amount-Rs.22, 814.05/-
sir i request you to either payment to the concerned merchant or return the amnount to my bank account.
with regards
atchutam
[protected]@yahoo.com

M karamjeet kaur from punjab... My paper had accepted by ijecs journal... The publication charge of ijecs journal is 1500/-...I choose payumoney payment mode...but filling fully information...trasaction failed message displayed ...but my publication fee 1500/- of ijecs on 28 Nov. (12:08:07) was deducted from my obc a/c. Nd ijecs editor also said our account was not credited.

This is regarding the complaing i lodged with PayUmoney for not getting Services from Merchant(SPOTResearch). I have been following up with PayUmoney on this for more than 8 days but still there is no output.

When i made the payment last week on 12th Nov, 2016 of Rs.17, 600/- to Merchant since then Merchant has not provided anything to me.
He has neither provided any Bills or even any kind of Services.When i tried to call Merchant he didn't responded to my calls either.

Today when i had discussion with PayUmoney, they said they contacted Merchant and he is now providing the voucher and all with them, which ideally i should have received last week only.

So now he is providing Voucher for what to get his money only from PayUmoney and then continue cheating me without providing any services.

I am really disappointed the way PayUmoney is handling such issues and Supporting fraud Merchants.

Thanks,
Lalit

Good morning sir, i am bba 1 year 1 semester student. I have a registration no. 16g0166310 and form no. Is 94151 but there is a problem that my exam fee is deduct in two times from my icici a/c. My first transaction is unsuccessful but balance is deduct from my account because web page is shown that sorry your payment is unsuccessful so i paid again exam fee which is success amount rs.3642. And have a transaction ref.[protected] and bank ref.[protected] and time and date 11/24/2016 10:15:00 am

So please help me for refund my amount in my account.

Today on 24 Nov., 2016 at 6.16 am I made a HP Electricity bill payment online using payU. While the payment transaction of Rs. 754.81 did go through flawlessly vide a transaction confirmation sms from my SBI Credit Card service provider, I did not get the RECEIPT DOCUMENT FOR THIS TRANSACTION.

As it is, I have no proof of this payment besides the SMS note from SBI. The payUmoney did not give me a receipt, which earlier on I used to get and I usualy save it on file in my computer.

Ps. check your transaction account and provide me with this Receipt asap.
Also, I request you to check your system for its inability to generate this receipt and rectify the fault.

I used the following site for making this payment:
http://www.hpseb.com/mybill/
and
https://www.payumoney.com/payments/#/user/345CD7A63218A08750CF389287B097DA?_bpar...⇄

On 19/11/ 2016 at 10:58 p.m a transaction was done from my account id - [protected] of allahabad but the order was not placed on limeroad.com . Pay u gateway was used for the payment . Kindly either refund or place my order . Initiate the process of refunding or either place the order . Kindly . Kindly inform me as soon as possible for this.
email id - [protected]@gmail.com

regards
Apurwa Singh