PayUMoney Complaints & Reviews

Payment id 9895197
No response from payumoney regarding the refund even though seller has agreed to refund the amount because the product i ordered was delivered to me in a irrepairable damaged condition, only response i am getting is through their customer care form which always ask me to wait for 24-48 hours.
No resolution from the payumoney team
To be honest payumoney doesnt provide buyers protection
I even emailed the ceo of payumoney so i could get my refund but still no response thats how bad this company customer service is
I hope all buyers read this before using payumoney for their next purchase.
payumoney is only safe for merchant when it comes to buyer they dont give a
its been 4 days since the merchant emailed them to refund me
payumoney should have initiated the refund by now instead i am emailing every other hour to get my money back
I deserved the full refund even if the seller would have refused bcos the product was completely damaged and i shared the pics right after they delivered the product but still i had to wait for merchant to agree to refund me
and even then i am not getting my money back
this is disgraceful

Sir/Madam

There was a transaction under the name of eCommerce reward point worth Rs 8098 done today 7th may 2016 for PayUmoney, Transaction num 646523
I am going to file the police complaint as well .
Kindly help me block the money and inform the same to the company for not considering this amount which would help to cancel the transaction .
Pl address this issue on immediate basis.
Santosh
[protected]

I have tried to purchase redmi note 3 on 27april'2016 on sale day for rs total: ₹10, 374 (Including insurance) from www.mi.com (Merchant oder id 200110005160427821180544) and made the payment through payumoney but later after i got my choice color on amazon and place the very same model but different color and then cancel the order done on www.mi.com on the very same day just after 5-10 minutes of placing it.

Now, its being more than 5 days and no one bother to call and my refund is showing as status processing return for past 5 days. I have raised concern to payumoney too and don't know how many days they will take it to refund my money under buyer protection act as per their policy. I have raised payumoney dispute confirmation mail[protected].

I paid money through PayUMoney to purchase ebook from Disha Publishers, But after redacting money from my account, the page told me to waite for some time since i waited more than 30 min my payment page did not redirect to the e purchase so I did not get the ebook from the publisher. My transaction ID is[protected]on 01/05/2016. I feel that time my internet connection was very slow, so what ever the reason i did not get the ebook. so kindly i request you to solve my problem early as possible.

On 16 april 16 i have topup my bsnl mobile for rs, 300.00. The money has been deducted from my sbi account however the mobile no. Has not been topped up with the money.In view of the above said i request the company either topup the mobile with rs.300 voucher online or return the money back to my bank. The transaction reference no. Ig0bvfajhs, bank sbi, branch mylapore, chennai a/c no.[protected].

Regards

I have received a mail showing that my transaction has failed. What could be the reason? How can I get money back? Please help. Urgent. Initially I got an sms saying that my transaction my successful. After sometime another sms came telling that it was a failure. It is an urgent matter. Please help me. Request for immediate help. It seems that money is lost. Please help me . It is an urgent matter and I request your help in this. I have not seen any contact number or customer care number. Hence submitting this. Please help me in this regard

Sir

Someone done a fraud with me. On 21.04.2015 some one has fraudulently used my ATM card information & Use in favour of ecommerce shopping through your gateway or website.
(21.04.2016)Tranctions Nos, 819599 for Rs 5000.00
(21.04.2016)Tranctions Nos, 165691 for Rs 2500.00
(21.04.2016)Tranctions Nos, 166561 for Rs 2500.00

Please block the said amount and all transactions done on 21.04.2016 from my ATM CARD([protected]) as this amount is not of that person and a FIR is lodge against this fraud. Please co-operate with us against these fraudulent activity and urgently stop the package, if shipped any against these. provide the information of said person may kindly be provided to
me so that action deemed against...

Regards
Rajesh Kumar Aggarwal
[protected]
A/C no-[protected]

I had booked a ticket using redbus on 24th March using mobile number:[protected]. Ticket wasn't successful and same is not returned to bank yet.

Two transaction on date 12 april total amount deduct as 401+401 total 802 rd deducted from the account no [protected] and the atm card no is[protected] against the train ticket booking but the ticket has not booked .These two transactions are as time is 01:20 hrs and 01:42hrs on 12 april.The msg received by your side as the amount will be refund as same account in next 24 hrs but the amount is not recd till time please confirm...

I ordered a mobile from syberplace.com on 20th feb through Payumoney gateway because they give 30 days buyer protection and they release money when we get our product delivered. After no response from Syberplace.com till 5th march . I raised dispute in Payumoney.com. They solve in min.5 days and max 12 days. But i am waiting for my resolution from 5th march.
Whenever i call them they give same excuses, We are following with merchant blah blah. They are saying they settled money to the seller.
My question is who said you to settle money to seller.
Did the seller gave you delivery confirmation or i gave u the confirmation.
Its payumoney policy they settle money after delivery and Now they are ignoring me.
I am attaching some images of payumoney of their page why chose us ?
Please check that also and tell me who is wrong ?

Hai,
I have tried to book a ticket in redbus not succesfull.Refund initiated but not refunded to my account.please do the needfull.
Refund details.Your refund request of Rs 481.00 against proposal no: 70443016 received from IBIBO GROUP PRIVATE LIMITED has been processed on your card, and will reflect in your account within 10 working days.
Regards,
Deborus
[protected]
[protected]@gmail.com

I got a call from payumoney on 4th april 2016 saying that i am eligible for Rs.8000 as a gift from them for not having any default in using my credit card till now. They took my bank name and they have debited Rs. 7647 from my account. I kindly request you to take action on them and retrieve my cash.
Their phone numbers [protected] and [protected]

I am a merchant with “payu payments private limited”, merchant id- 5367172
Delaying of funds is misuse of funds and misuse of funds is fraud as per rbi guidelines.
Till 01/04/2016 to i have not receive my money from payu payments private limited

Whenever i request anything in contact form of payumoney, they always told me wait for 24 hours. But after so much time the 24 hours is not completed as per payumoney standards.
They settled only small transactions, once generate a business of more transaction, they can start making excuses and stop settling our money in merchant account
Pay u money is a fraud payment gateway..
They collect all the money of merchants in their pocket. They don't have any manner how to talk with merchants? They are fully fraud. No process. Useless company. Only first settlement they settle.. Then other they keep in their pockets.. Real fraud.
Payu is playing very smart game. Not they refund any money and nor they respond.,
Is a big cheater and fraud. I am using the payment getway since last 1 month and i know in details how they are first trapping the clients and then they blackmail the clients. Initially they release money in time to win the trust of the client and once the client’s business is dependent on using their payment gateway they start blackmailing them by stopping release of their money on trivial, cooked and mischievous grounds with intention to harass and blackmail the client.

Their company culture is totally based on fraud. They are doing fraud with clients and employees also. There is no work ethics in the company. Nitin gupta treats the staffs as slave. They are worst employer in the world and suck the blood of employees. There is no fixed date of salary and deduct the hard earned money of staffs on funny pretexts. There is no hr policy and hr admin in-charge is relatives of the director. This is why nobody wants to work in this company and there is very high rate of attrition. Average duration of employees working in this company, very from 3 to 6 months. You can confirm this fact by sending mail to one of the staffs email id which is rajeev.[protected]@payumoney.com ([protected])


I know more than merchants who have made complaints about this company because payumoney.com (Payu payments private limited) has cheated them and has not made their payments.


Company is also planning to close the business and they are in loss. You can verify this fact from the balance sheet submitted in the roc as the details given below: (Cin) u72400dl2006ptc218612 and registration number 218612 email id nitin.[protected]@payu.In

I request all the companies cheated by nitin gupta and his associates to write complaints in the economic offence wing of govt. Of india to stop such corporate frauds.

I would appreciate your immediate attention to this matter. Kindly help me and arrest the froud paymentgetway company(Payu payments private limited)


I have mention below the froud company address:

Payu payments private limited,
4th floor, pearl tower,
Plot no 51 institutional area,
Sector 32,
Gurgaon: 122001
[protected],
[protected],
[protected]
[protected]
Web site: https://www.payumoney.com

I was trying to make the payment of electric bill through sbi cr card but got the sms that payment id 99708075 was unsucessful. payment was for RS. 2010/=
was told to contact [protected]@payumoney.com

I have order a mobile "samsung j7" of cost. 7200rs payment has been done. But now order is cancelled. Why? No one us responßing my calls, emails, comments.

My order ref: AYCCXUUPC
My contact details
Phono: [protected]
Mail: [protected]@Gmail.co

Hi all,

Be alert & be aware. Calls from "www.eshikshaglobal.in" & payments to "denhimmel solutions" thro payumoney

Denhimmel solutions( www.eshikhsaglobal.in) doing fraudulent business (Cheating people) by showing job offers and collecting payments through payumoney.

Yesterday i got a call from +[protected]Eshikshaglobal consultancy), said about job openings & confessed me to pay registration amount of rs.2400/- thro payumoney. I paid that amount.

Today i got the call from same number & asked scan copies of my education+experience certificates for verification. Once i send the documents, asked to pay an amount of rs.6999/- for certifications verification. I rejected to pay but they confessed me. Finally i paid that amount thro payumoney.

Later i got the call from same team & asking to pay rs.15100/- thro payumoney to send offer letter from the employer.

But this time i strictly refused to pay said amount until i receive an interview call / offer letter.

Later no calls / no proper response from www.eshikshagloble.in (Denhimmel solutions) team & trying to confess me. But not agreeing to refund my amount.

I'm suspecting the fraudulent business going on by cheating people & collecting payments through payumoney.

I request payumoney to kindly stop all the payment transactions to "denhimmel solutions" immediately, do proper investigation & arrange to refund my amount immediately.

I've received an information that sum of rs. 7494.30 had been deducted from my citi bank credit card and transferred to electronic wallet 'payumoney'.
I've contacted bank to trace the transaction and got to know that the transaction was successful. As per my knowledge i haven't initiate such transaction on[protected].
I haven't got any contact details of payumoney. But i have register my concern in payumoney mobile apps, till date no response & no mail from payumoney

As the amount is big and worried about the case whether i'll get the money back or not.

Please find the transaction details below:
Transaction id: [protected]
Amount: 7494.30
Date:[protected]
Please note that information provided above, has got from credit card statement.
I don't have any information from payumoney side.

Dear all,

As a Merchant, Never go with Payumoney Payments systems. B-coz they staff is trained by Company to hold the money of Seller / Purchaser / Merchants for a maximum period.

Delaying of funds is misuse of funds and Misuse of funds is fraud as per RBI Guidelines.

whenever I request anything in contact form of Payumoney, they always with a ticket number #1410544 and tell me wait for 24 hours. But after so much time the 24 hours is not completed as per Payumoney standards.

This is totally Fraud and beware of this way.

Acharya V Shastri
On Behalf of Namrata Bhave
(M) [protected]

I ordered mobile phone gionee F103 from syberplace.com and paid money using payUmoney on 4th March, 2016. But due tonot dispatching mobile within provided time limit i complined at payUmoney on 19th March, 2016. I requested to cancel order and giving refund of my amount. After That my order is closed on merchant website syberplace.com. And they notify item refunded. But PayUmoney not providing refund till now. Refundable amount is 7919.01 INR.

Merchant Transaction Identifier :[protected]
Payment ID : 95738388

Pls do not shop online in India payumoney, quikr.com, flipcart, all the online shopping business run by Indians. tghey are all fruad=ulent companies who came out of kitchens to do business. they are not redressing any of then pronb;ems faced by many customers, eventually what appears as a bargain the price goes up more than the retail stores. so my sincere advise to fellow iether we should sue this companies, or dont shop at alll...