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PayUMoney Complaints & Reviews

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Updated: Dec 24, 2025
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PayUMoney reviews & complaints page 179

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V
Vijay_yd
from Noida, Uttar Pradesh
Jan 22, 2016
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Website: www.payumoney.com

PayuMoney says that your money is safe with us till the time you dont get delivery of the product and we pay to sellers once item is received by purchaser. And in case customer not recived product they Payumoney will refund the money.

But as of now I have not received my pakage from Sarshealth and PayuMoney shows the status that payment is made to seller.

My transaction detail o PayuMoney

Payment ID: 87218570
Merchant Order ID: 012012
PayUMoney customer support has been notified about the posted complaint.
i have also been duped by this company, they said their card could be used at MAX, Fortis hospitals and i will get free consultation. it's been more than a month, i raised a reimbursement but no money has been credited to my account against it. I hav ebeen following up every 3-4 days, they always say their system is not working, they will call up in next 10-20 minutes, and they never call. we should get together and file a fraud case against them in consumer court. Please reply on this thread to get together.
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    R
    ramgee_1
    from Coimbatore, Tamil Nadu
    Jan 22, 2016
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    Address: 110052
    Website: www.expressblaster.com

    Payumoney along with their merchant cheated me of Rs.10000
    i had used expressblaster services for email campaign marketing for 1 year had paid 10000rs fthrough payumoney.
    payumoney has buyer protection but it claims before i paid the money.(very funny, that everyone one o[censored]s have it, right?)

    the owner of expressblaster sanjay kumar has vanished. I escalated one day my problem before he vanished to payumoney but they didnt do anthing

    I wish to seek redressal in this matter.

    Thank you
    Ramani go
    PayUMoney customer support has been notified about the posted complaint.
    I have also cheated by PayUMoney.

    Please call me on [protected]

    (payment Id –[protected].

    Payumoney — no receipt of payment made to Kesco kanpur

    payment ID[protected] of Rs. 757 for KANPUR ELECTRICITY SUPPLY MADE through ICICI bank

    money debited but payment unsuccessful

    first i got a message of payment successful of ID33151684 but later i got that it was unsuccessful ID33148898.

    recharge not done in my airtel digital tv account id-3001389557

    dear sir/mam i have recharge my airtel digital tv account on 12/01/15 by paying rs 100/ and 13/01/15 by paying rs 200/- through sbi net banking but recharged amount is not is not yet credited.
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      K
      Kumar Babu Kanuri
      from Visakhapatnam, Andhra Pradesh
      Jan 21, 2016
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      Address: 500072
      Website: payUMoney

      I booked m ticket pnr no-TS-RB24627000JOO/67239/SDT-02 today at 6-40 pm for my travel from Hyd to Machilipatnam on 23rd Jan...while booking I was offered a discount of Rs75/ on Rs600 if it is done through payUMoney ...my offer code was given as RBJAN20 and I made payment thru my debit card with payment Id[protected] expecting I would be charged only Rs575/ for the ticket...as I finished payment I was puzzled to note it was rs 600/ ..hence I request you to check into the matter and arrange to refund the excess money charged to the corresponding account...thanking you
      regards,
      kumar babu
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        R
        raj shanker iyer
        from Mumbai, Maharashtra
        Jan 20, 2016
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        Address: 400063
        Website: Payumoney on line payment gateway

        I have paid rs.2860.00 to reliance engry bill of Dec through your gateway apps just now.CITIBANK credit card has debited my account by the above amount whereas your are mentioning that payment not effected.please check and confirm.
        Reliance energy bill no[protected].Mumbai bill pay
        PayUMoney customer support has been notified about the posted complaint.
        My son T.Chaithanya studying in Narayana Junior College, Narasimhakonda, Nellore, Student ID No:1045644. I Paid My son college fees on 20.1.16 thro online.
        Your payment ID :89433490, Rs.14517/- for Narayana Educational society. your payumoney message received my mobile no.[protected] i.e " Your payment (ID[protected] of Rs.14517.17 for Narayana EducationalSoci is successfull and covered under Buyer protection.contact:[protected]@payumoney.com for more info"
        But in my son ID shown payable balance Rs.14500/-, i ma also recieved one message today from narayana educational society for to pay balance amount. How it is, i am already paid my fees. So please rectify this problem as early as possible. I am also attaching now my transaction summary note.
        I have also cheated by PayUMoney.

        Please call me on [protected]

        (payment Id –[protected].
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          M
          Manish Raz
          from Lucknow, Uttar Pradesh
          Jan 19, 2016
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          Address: Meerut, Uttar Pradesh, 250001
          Website: payumoney.com

          I ordered mts mbale wifi, which provides me payment gateway only through payumoney.com. As i had no other option i payed the money, but my acc. was debited and still my order was not booked, where the hell my money goes. Then I raise doubt, but they are neither resolving the problem nor refunding the money.
          PayUMoney customer support has been notified about the posted complaint.
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            D
            debi prasad gupta
            from Kolkata, West Bengal
            Jan 19, 2016
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            Address: 700039
            Website: google

            I have paid two bill of cesc and at that time I got cash back offer but when I updated my bank's passbook then I saw that 300 RUPEES more charged from my account and I complained so many times but I didn't get any profit so please see my problem it's. Request.
            +1 photos
            PayUMoney customer support has been notified about the posted complaint.
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              R
              raju.deshpande
              from Bengaluru, Karnataka
              Jan 17, 2016
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              I have paid rs.745 for portable charges on 22/11/2015 vide merchant order ID ckGBL4123 and payment id 79592049.i have not received any goods or any communication in this matter till date. but status is showing as 'completed' I have filed so many complaints on line but no response received.
              PayUMoney customer support has been notified about the posted complaint.
              I ordered an MI power bank and paid the money in cash. The product I received was something else and that too fake . Since the day of delivery i have been trying to contact E bazar Ninja, have made about 50 calls till now. i never got a response till even after them acknowledging my calls.
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                L
                LionSonu
                from Mumbai, Maharashtra
                Jan 15, 2016
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                Address: Hyderabad, Andhra Pradesh, 500032
                Website: Livastar

                Pay u money is supports fraud websites and is very slow at resolving the issues. I have been trying to ask them to help me with the LIVASTAR issue. But they are not willing to share the details. Address of LivaStar Livastar.com, Backlift Technologies Pvt Ltd, Vindhya - C4, IIIT-Hyderabad, Pin Code - 500032.
                PayUMoney customer support has been notified about the posted complaint.

                Money has been deducted but the payment has not done correctly

                I ordered a cake on 11 may twice from two accounts but both times happened the same thing that the money has been deducted but the payment has not done correctly
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                  A
                  anjli aggarwal
                  from Ahmedabad, Gujarat
                  Jan 8, 2016
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                  Address: Ahmedabad, Gujarat, 382424

                  Dear Pay U team, ' I had booked a ticket from Ahmedabad to Udaipur for the 9 th jan 2015, 7:20 am. The payment which was done through pay u was successfully processed and my account has been debited for the same. But the ticket was not booked. The Payment ID is 87619046 and the merchant transaction Identified[protected]. The transaction was done on 8th january 2016
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                    C
                    chandubn
                    from Bengaluru, Karnataka
                    Jan 7, 2016
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                    Address: Bangalore, Karnataka, 560043
                    Website: pay u money

                    Hi This is chandu From Bangalore . My Number : [protected] My email id ; [protected]@gmail.com I book one product on this date on : 27/12/2015. My Payment ID Number : 85496840 Amount paid in online : 20, 000 I am Cancelling the order
                    PayUMoney customer support has been notified about the posted complaint.

                    ticket not booked payment done

                    i booked movie ticket from bookmyshow credit cupon balance deducted but ticket not booked refund the cupon.. email:[protected]@gmail.com
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                      A
                      Acc_Vishal Mehra
                      from Dhuri, Punjab
                      Jan 4, 2016
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                      Address: Gurgaon, Haryana, 122002
                      Website: Fake Polices And attempt To fraud With Peoples

                      Company Deduct Payment From My A/c With User Id 84330660 Payment transmitted But Not Submitted. 1.)Every Time When I call To Company The Caller Asked Please Give A time. 2.)Every Time Company Has New problem. 3.)Company say Instant Payment Refund But All The Things Are fake. Company Tried To Fraud With Person I Wish Please Stop His Service And Banned The company.
                      PayUMoney customer support has been notified about the posted complaint.
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                        G
                        guddur
                        from FARIDABAD, Haryana
                        Jan 3, 2016
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                        Address: Faridabad, Haryana, 121001
                        Website: PayUMoney

                        Fraud Transaction is happened in my SBI Account[protected] firstly 2500. Then again after few minute 2500.that is total 5000rs.when I was received message for same .i informed SBI helpline line no. and blocked my card. .So kindly hold the transaction and do the necessary action for same
                        PayUMoney customer support has been notified about the posted complaint.

                        PayUMoney — Fraud Transaction From My SBI Credit Card

                        Fraud Transaction is happened in my SBI Account[protected] firstly 2500. Then again after few minute 2500.that is total 5000rs.when I was received message for same .i informed SBI helpline line no. and blocked my card.( [protected]) .So kindly hold or Dispute the transaction and do the necessary action for same. Regard's Rajesh SHarma [protected]

                        I didn't get the dilivery of tv

                        My merchant order id is 95a975c950dd42e8eea7 I didn't get the dilivery of 48 inch tv by sands infinfosystem private limited
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                          S
                          sssoo
                          from Noida, Uttar Pradesh
                          Jan 2, 2016
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                          Address: 110084
                          Website: pay u money

                          Dear Customer, Thank you for contacting PayUmoney. As discussed over phone we would like to inform you that the said payment ID 85942409 is successful. We request you to reach out to the customer support team of (SCHOOL OF OPEN LEARNING DELHI UNIVERSITY) regarding the transaction. As per our records, your merchant identifier is ([protected]). Not showing A/c No. i call u they are not responding..give me fake commintments

                          Payumoney Rep not responding. it is a fraud company

                          Paid 3730 through PayUmoney gateway.
                          Merchant did not deliver products. Informed PayUmoney rep and warned that merchant behaves bad. No action taken so far . Dropped several e-mails, but no response. I guess they have a tie up several fraud vendors.
                          Be careful. If you cheated, make a police complain.
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                            O
                            Omprakash1983
                            from Chennai, Tamil Nadu
                            Dec 29, 2015
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                            Address: Gurgaon, Haryana, 85482639

                            1. Date:- 27/12/2015 2. Haryana staff selection commission 3. Payment is deduct (Rs. 25/-) my account but not give the haryana staff selection commission 4. Refund 5. Payment id[protected]
                            PayUMoney customer support has been notified about the posted complaint.
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                              R
                              ramgee_1
                              from Coimbatore, Tamil Nadu
                              Dec 29, 2015
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                              Address: Hyderabad, Andhra Pradesh, 500044
                              Website: expressblaster.com

                              I made payment to Sanjay Kumar of expressbalster.com a email marketing fraudulent company based out of New Delhi, payment gateway was payumoney on nov 16th 2015 I availed the services for 1 year with the merchant expressblaster of sending 15 lakhs every month, after few days i noticed he was not keeping up his word of creating campaigns and sending the emails. after much altercation he started sending the emails and it was very slow like 5000emials per day and after a week of sending some 40000emails and i didnt get any response( i am sure all the emails went into spam folder) tracking site showed only 249 people saw and opened my site on 26 november 2015 i told him that iam not interested in his services, and on 27 th notified the payumoney company of the same, and on 28 th the merchant had shut his business and i came to know of this only on 5th december 2015. after weeks payumoney is still not resolved my issue Although buyer protection services is assured by paumoney. What is the legal course of action i can take.
                              PayUMoney customer support has been notified about the posted complaint.
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                                C
                                chidu_1981
                                from Bengaluru, Karnataka
                                Dec 25, 2015
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                                Resolved

                                Address: Bangalore, Karnataka, 560082
                                Website: www.payumoney.com

                                Hi, I booked Ticket 4 u through payumoney Ticket booking not done but amount is deducted my amount of Rs.97 + 97 2 times on[protected]. Payumoney id 85161591 85151569 please resolve my problem.
                                Dec 31, 2015
                                Complaint marked as Resolved 
                                Hi I getting refund amount from pay u money, with in 5 working days, Pay u money customer contact no. not working, please improved customer care contact details thanking you Pay u money .
                                PayUMoney customer support has been notified about the posted complaint.
                                Hi,

                                I getting call from Payumoney and 5 working days credit in to my account.

                                payment is pending

                                they did`t pay the money but they deduct the amount from my bank A/c. on payumoney web site... they shows payment status is completed but actualy is pending because.. on merchant`s website is showing Online Payment Pending..
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                                  B
                                  boby tiwari
                                  from Kolkata, West Bengal
                                  Dec 21, 2015
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                                  Address: New Delhi, Delhi, 110059

                                  My user name is boby tiwari, mo no [protected], email id is [protected]@gmail.com, add amunt is 4500 rupes plz give salutation
                                  PayUMoney customer support has been notified about the posted complaint.
                                  Dec 21, 2015
                                  Updated by boby tiwari
                                  My mobile no is[protected]
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                                    S
                                    subhanil
                                    Dec 21, 2015
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                                    Address: Kolkata, West Bengal, 700129
                                    Website: www.payumoney.com

                                    I got a ams that a transaction of Rs.- 1900 on 19/12/2015 by my credit card ( no- [protected] ) . I have not made any purchase by my credit card. Please help me . Regards, Subhanil karak [protected]
                                    PayUMoney customer support has been notified about the posted complaint.
                                    My name is palankipati Srinivasa Rao
                                    IRCTC User name and password not Received
                                    My Email Id [protected]@gmail.com
                                    My Mobile No is [protected]

                                    did not recieve confirmation tickets

                                    We have booked passes for the black pearl new year party on 24 December... Amount has been debited from my account but I didn't receive ticket confirmation email from kindly get back to me ASAP
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                                      rajendra1987
                                      from Bhongaon, Uttar Pradesh
                                      Dec 20, 2015
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                                      Address: Dausa, Rajasthan, 303303

                                      Name-rajendra meena debit card se 400 rupees ka transation kiya lekin mere accout se to 400 rupee cum ho gye lekin transation fail ho gaya date=15/12/15 pos70007467 txn#[protected]
                                      PayUMoney customer support has been notified about the posted complaint.

                                      Payment failed but Amount Debited

                                      Payment failed but Amount Debited for my payment ID 24847546Please initiate refund process immediately .
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                                        D
                                        diptirani
                                        from Contai, West Bengal
                                        Dec 19, 2015
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                                        Address: 721101
                                        Website: www. payumoney.com

                                        A miscreant misused my debit card of sbi on 14.08.15 and tranferred the money amounting to rs.15000/- to payumoney with or without their concurrence.But had no registered wallet with payumoney'. On that very day total 17 transactions were made and an amount of rs.47, 968/ from my sbi account . 16 transactions went to other wallets such as mobikwik, freechages, oxigen wallet, atom, payu.In, mixes-payu.In. Mobikwik has refunded me full amount without asking me any question. But others are have taken the stand so that fraud amount is their money, i have no authority over that fraudulent money. They are raising various question. They are reporting we have already rechaged the money. Or saying send email from cyber cell officially directly to them. They are asking me to send bank manager email directly to them. Can i request them to send email directly to them. All these are lame excuses justnot to refund money. But, on 14.08.15 more than one sources reported them that all those transactuons were fraud transactions. Yet, in the interest of some profit and good understanding with hackers/ brokers they quickly recharged the money. It is very dis honest effort just to deceive me. My sbi debit card no was[protected] blocked now) and my sbi acno is[protected]. Please help me to get refund from those dishonest pos managements

                                        but till now now recover my account please refund my amount to my account

                                        07 Feb 15, 10:15 PM www.rechargeitnow.com AI[protected] 24040592 175.00 Initiated above details observed at my account but till now recover my amount please refund my amount to my account

                                        money deducted but order not confirmed

                                        i'm order one mp3 player from shop clues today money deducted from my account but order not confirmed my payment thiru net banking - ref:[protected]
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