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PayUMoney Complaints & Reviews

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Updated: Jan 27, 2026
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PayUMoney reviews & complaints page 179

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M
manik@basha
from Ambur, Tamil Nadu
Jan 23, 2016
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Address: 122002
Website: www.payumoney.com

Llo sir, i tried to book ticket on redbus.in but the ticket is not booked and money debited now i want to contect customer care where no any responce. please help me in this regard . i want refund of the amount paid to payumoney . details are as follows amount- 1100/_payment id[protected]tmb bank) date 02_01_2016.i request you to take strict action against payumoney
PayUMoney customer support has been notified about the posted complaint.
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    A
    Ananta Tyagi
    Jan 22, 2016
    Resolved
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    Resolved

    Address: Gurgaon, Haryana

    An amount of Rs. 455/- was sent to Dominos via your payment gateway. Dominos is claiming that the order has not been placed but the money has been deducted from my account. I suggest you look into the matter quickly else i will take my complaint to the CONSUMER COURT.
    Feb 11, 2016
    Complaint marked as Resolved 
    The customer service was prompt and they resolved my complaint within a single day. Satisfied with their solution. Overall a good experience.
    PayUMoney customer support has been notified about the posted complaint.
    Thank you for your prompt response and directing me to the right place.

    Payumoney — regarding the payment

    i have got an offer to recieve samsung galaxy note 3 neo withray ban cooling glasses for free .during the process for payments, i was unable to find the option cash on delivery.so i kindly request you yo do the needful.

    know status about product

    I have done the payment but till now, product is not delivered. My details are----Payment ID[protected], Merchant order ID-692
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      V
      Vijay_yd
      from Noida, Uttar Pradesh
      Jan 22, 2016
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      Website: www.payumoney.com

      PayuMoney says that your money is safe with us till the time you dont get delivery of the product and we pay to sellers once item is received by purchaser. And in case customer not recived product they Payumoney will refund the money.

      But as of now I have not received my pakage from Sarshealth and PayuMoney shows the status that payment is made to seller.

      My transaction detail o PayuMoney

      Payment ID: 87218570
      Merchant Order ID: 012012
      PayUMoney customer support has been notified about the posted complaint.
      i have also been duped by this company, they said their card could be used at MAX, Fortis hospitals and i will get free consultation. it's been more than a month, i raised a reimbursement but no money has been credited to my account against it. I hav ebeen following up every 3-4 days, they always say their system is not working, they will call up in next 10-20 minutes, and they never call. we should get together and file a fraud case against them in consumer court. Please reply on this thread to get together.
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        R
        ramgee_1
        from Coimbatore, Tamil Nadu
        Jan 22, 2016
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        Address: 110052
        Website: www.expressblaster.com

        Payumoney along with their merchant cheated me of Rs.10000
        i had used expressblaster services for email campaign marketing for 1 year had paid 10000rs fthrough payumoney.
        payumoney has buyer protection but it claims before i paid the money.(very funny, that everyone one o[censored]s have it, right?)

        the owner of expressblaster sanjay kumar has vanished. I escalated one day my problem before he vanished to payumoney but they didnt do anthing

        I wish to seek redressal in this matter.

        Thank you
        Ramani go
        PayUMoney customer support has been notified about the posted complaint.
        I have also cheated by PayUMoney.

        Please call me on [protected]

        (payment Id –[protected].

        Payumoney — no receipt of payment made to Kesco kanpur

        payment ID[protected] of Rs. 757 for KANPUR ELECTRICITY SUPPLY MADE through ICICI bank

        money debited but payment unsuccessful

        first i got a message of payment successful of ID33151684 but later i got that it was unsuccessful ID33148898.

        recharge not done in my airtel digital tv account id-3001389557

        dear sir/mam i have recharge my airtel digital tv account on 12/01/15 by paying rs 100/ and 13/01/15 by paying rs 200/- through sbi net banking but recharged amount is not is not yet credited.
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          K
          Kumar Babu Kanuri
          from Visakhapatnam, Andhra Pradesh
          Jan 21, 2016
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          Address: 500072
          Website: payUMoney

          I booked m ticket pnr no-TS-RB24627000JOO/67239/SDT-02 today at 6-40 pm for my travel from Hyd to Machilipatnam on 23rd Jan...while booking I was offered a discount of Rs75/ on Rs600 if it is done through payUMoney ...my offer code was given as RBJAN20 and I made payment thru my debit card with payment Id[protected] expecting I would be charged only Rs575/ for the ticket...as I finished payment I was puzzled to note it was rs 600/ ..hence I request you to check into the matter and arrange to refund the excess money charged to the corresponding account...thanking you
          regards,
          kumar babu
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            R
            raj shanker iyer
            from Mumbai, Maharashtra
            Jan 20, 2016
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            Address: 400063
            Website: Payumoney on line payment gateway

            I have paid rs.2860.00 to reliance engry bill of Dec through your gateway apps just now.CITIBANK credit card has debited my account by the above amount whereas your are mentioning that payment not effected.please check and confirm.
            Reliance energy bill no[protected].Mumbai bill pay
            PayUMoney customer support has been notified about the posted complaint.
            My son T.Chaithanya studying in Narayana Junior College, Narasimhakonda, Nellore, Student ID No:1045644. I Paid My son college fees on 20.1.16 thro online.
            Your payment ID :89433490, Rs.14517/- for Narayana Educational society. your payumoney message received my mobile no.[protected] i.e " Your payment (ID[protected] of Rs.14517.17 for Narayana EducationalSoci is successfull and covered under Buyer protection.contact:[protected]@payumoney.com for more info"
            But in my son ID shown payable balance Rs.14500/-, i ma also recieved one message today from narayana educational society for to pay balance amount. How it is, i am already paid my fees. So please rectify this problem as early as possible. I am also attaching now my transaction summary note.
            I have also cheated by PayUMoney.

            Please call me on [protected]

            (payment Id –[protected].
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              M
              Manish Raz
              from Lucknow, Uttar Pradesh
              Jan 19, 2016
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              Address: Meerut, Uttar Pradesh, 250001
              Website: payumoney.com

              I ordered mts mbale wifi, which provides me payment gateway only through payumoney.com. As i had no other option i payed the money, but my acc. was debited and still my order was not booked, where the hell my money goes. Then I raise doubt, but they are neither resolving the problem nor refunding the money.
              PayUMoney customer support has been notified about the posted complaint.
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                D
                debi prasad gupta
                from Kolkata, West Bengal
                Jan 19, 2016
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                Address: 700039
                Website: google

                I have paid two bill of cesc and at that time I got cash back offer but when I updated my bank's passbook then I saw that 300 RUPEES more charged from my account and I complained so many times but I didn't get any profit so please see my problem it's. Request.
                PayUMoney customer support has been notified about the posted complaint.
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                  R
                  raju.deshpande
                  from Bengaluru, Karnataka
                  Jan 17, 2016
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                  I have paid rs.745 for portable charges on 22/11/2015 vide merchant order ID ckGBL4123 and payment id 79592049.i have not received any goods or any communication in this matter till date. but status is showing as 'completed' I have filed so many complaints on line but no response received.
                  PayUMoney customer support has been notified about the posted complaint.
                  I ordered an MI power bank and paid the money in cash. The product I received was something else and that too fake . Since the day of delivery i have been trying to contact E bazar Ninja, have made about 50 calls till now. i never got a response till even after them acknowledging my calls.
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                    L
                    LionSonu
                    from Mumbai, Maharashtra
                    Jan 15, 2016
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                    Address: Hyderabad, Andhra Pradesh, 500032
                    Website: Livastar

                    Pay u money is supports fraud websites and is very slow at resolving the issues. I have been trying to ask them to help me with the LIVASTAR issue. But they are not willing to share the details. Address of LivaStar Livastar.com, Backlift Technologies Pvt Ltd, Vindhya - C4, IIIT-Hyderabad, Pin Code - 500032.
                    PayUMoney customer support has been notified about the posted complaint.

                    Money has been deducted but the payment has not done correctly

                    I ordered a cake on 11 may twice from two accounts but both times happened the same thing that the money has been deducted but the payment has not done correctly
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                      A
                      anjli aggarwal
                      from Ahmedabad, Gujarat
                      Jan 8, 2016
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                      Address: Ahmedabad, Gujarat, 382424

                      Dear Pay U team, ' I had booked a ticket from Ahmedabad to Udaipur for the 9 th jan 2015, 7:20 am. The payment which was done through pay u was successfully processed and my account has been debited for the same. But the ticket was not booked. The Payment ID is 87619046 and the merchant transaction Identified[protected]. The transaction was done on 8th january 2016
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                        C
                        chandubn
                        from Bengaluru, Karnataka
                        Jan 7, 2016
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                        Address: Bangalore, Karnataka, 560043
                        Website: pay u money

                        Hi This is chandu From Bangalore . My Number : [protected] My email id ; [protected]@gmail.com I book one product on this date on : 27/12/2015. My Payment ID Number : 85496840 Amount paid in online : 20, 000 I am Cancelling the order
                        PayUMoney customer support has been notified about the posted complaint.

                        ticket not booked payment done

                        i booked movie ticket from bookmyshow credit cupon balance deducted but ticket not booked refund the cupon.. email:[protected]@gmail.com
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                          A
                          Acc_Vishal Mehra
                          from Dhuri, Punjab
                          Jan 4, 2016
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                          Address: Gurgaon, Haryana, 122002
                          Website: Fake Polices And attempt To fraud With Peoples

                          Company Deduct Payment From My A/c With User Id 84330660 Payment transmitted But Not Submitted. 1.)Every Time When I call To Company The Caller Asked Please Give A time. 2.)Every Time Company Has New problem. 3.)Company say Instant Payment Refund But All The Things Are fake. Company Tried To Fraud With Person I Wish Please Stop His Service And Banned The company.
                          PayUMoney customer support has been notified about the posted complaint.
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                            G
                            guddur
                            from FARIDABAD, Haryana
                            Jan 3, 2016
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                            Address: Faridabad, Haryana, 121001
                            Website: PayUMoney

                            Fraud Transaction is happened in my SBI Account[protected] firstly 2500. Then again after few minute 2500.that is total 5000rs.when I was received message for same .i informed SBI helpline line no. and blocked my card. .So kindly hold the transaction and do the necessary action for same
                            PayUMoney customer support has been notified about the posted complaint.

                            PayUMoney — Fraud Transaction From My SBI Credit Card

                            Fraud Transaction is happened in my SBI Account[protected] firstly 2500. Then again after few minute 2500.that is total 5000rs.when I was received message for same .i informed SBI helpline line no. and blocked my card.( [protected]) .So kindly hold or Dispute the transaction and do the necessary action for same. Regard's Rajesh SHarma [protected]

                            I didn't get the dilivery of tv

                            My merchant order id is 95a975c950dd42e8eea7 I didn't get the dilivery of 48 inch tv by sands infinfosystem private limited
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                              S
                              sssoo
                              from Noida, Uttar Pradesh
                              Jan 2, 2016
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                              Address: 110084
                              Website: pay u money

                              Dear Customer, Thank you for contacting PayUmoney. As discussed over phone we would like to inform you that the said payment ID 85942409 is successful. We request you to reach out to the customer support team of (SCHOOL OF OPEN LEARNING DELHI UNIVERSITY) regarding the transaction. As per our records, your merchant identifier is ([protected]). Not showing A/c No. i call u they are not responding..give me fake commintments

                              Payumoney Rep not responding. it is a fraud company

                              Paid 3730 through PayUmoney gateway.
                              Merchant did not deliver products. Informed PayUmoney rep and warned that merchant behaves bad. No action taken so far . Dropped several e-mails, but no response. I guess they have a tie up several fraud vendors.
                              Be careful. If you cheated, make a police complain.
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                                O
                                Omprakash1983
                                from Chennai, Tamil Nadu
                                Dec 29, 2015
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                                Address: Gurgaon, Haryana, 85482639

                                1. Date:- 27/12/2015 2. Haryana staff selection commission 3. Payment is deduct (Rs. 25/-) my account but not give the haryana staff selection commission 4. Refund 5. Payment id[protected]
                                PayUMoney customer support has been notified about the posted complaint.
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                                  R
                                  ramgee_1
                                  from Coimbatore, Tamil Nadu
                                  Dec 29, 2015
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                                  Address: Hyderabad, Andhra Pradesh, 500044
                                  Website: expressblaster.com

                                  I made payment to Sanjay Kumar of expressbalster.com a email marketing fraudulent company based out of New Delhi, payment gateway was payumoney on nov 16th 2015 I availed the services for 1 year with the merchant expressblaster of sending 15 lakhs every month, after few days i noticed he was not keeping up his word of creating campaigns and sending the emails. after much altercation he started sending the emails and it was very slow like 5000emials per day and after a week of sending some 40000emails and i didnt get any response( i am sure all the emails went into spam folder) tracking site showed only 249 people saw and opened my site on 26 november 2015 i told him that iam not interested in his services, and on 27 th notified the payumoney company of the same, and on 28 th the merchant had shut his business and i came to know of this only on 5th december 2015. after weeks payumoney is still not resolved my issue Although buyer protection services is assured by paumoney. What is the legal course of action i can take.
                                  PayUMoney customer support has been notified about the posted complaint.
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                                    C
                                    chidu_1981
                                    from Bengaluru, Karnataka
                                    Dec 25, 2015
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560082
                                    Website: www.payumoney.com

                                    Hi, I booked Ticket 4 u through payumoney Ticket booking not done but amount is deducted my amount of Rs.97 + 97 2 times on[protected]. Payumoney id 85161591 85151569 please resolve my problem.
                                    Dec 31, 2015
                                    Complaint marked as Resolved 
                                    Hi I getting refund amount from pay u money, with in 5 working days, Pay u money customer contact no. not working, please improved customer care contact details thanking you Pay u money .
                                    PayUMoney customer support has been notified about the posted complaint.
                                    Hi,

                                    I getting call from Payumoney and 5 working days credit in to my account.

                                    payment is pending

                                    they did`t pay the money but they deduct the amount from my bank A/c. on payumoney web site... they shows payment status is completed but actualy is pending because.. on merchant`s website is showing Online Payment Pending..
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                                      B
                                      boby tiwari
                                      from Kolkata, West Bengal
                                      Dec 21, 2015
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                                      Address: New Delhi, Delhi, 110059

                                      My user name is boby tiwari, mo no [protected], email id is [protected]@gmail.com, add amunt is 4500 rupes plz give salutation
                                      PayUMoney customer support has been notified about the posted complaint.
                                      Dec 21, 2015
                                      Updated by boby tiwari
                                      My mobile no is[protected]
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                                        subhanil
                                        Dec 21, 2015
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                                        Address: Kolkata, West Bengal, 700129
                                        Website: www.payumoney.com

                                        I got a ams that a transaction of Rs.- 1900 on 19/12/2015 by my credit card ( no- [protected] ) . I have not made any purchase by my credit card. Please help me . Regards, Subhanil karak [protected]
                                        PayUMoney customer support has been notified about the posted complaint.
                                        My name is palankipati Srinivasa Rao
                                        IRCTC User name and password not Received
                                        My Email Id [protected]@gmail.com
                                        My Mobile No is [protected]

                                        did not recieve confirmation tickets

                                        We have booked passes for the black pearl new year party on 24 December... Amount has been debited from my account but I didn't receive ticket confirmation email from kindly get back to me ASAP
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