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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 3770
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 178

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R
ramgee_1
from Coimbatore, Tamil Nadu
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Cheated me 10000rs

Address:Gurgaon, Haryana, 110052
Website:www.payumoney.com

Please do not use payumoney - they have cheated me 10000rs, they ra ehand in glove with merchants and rob ur hard earned money

they donot have any physical offices to report the problem and only call centers, so beware

i had seen multiple cases of fraud and cheating but unfortunately i fell prey to this company, they have other merchants some bignames in online shopping doesnt mean they are clean, any day this...
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L
lakshmanaraj
from Mumbai, Maharashtra
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Electricity bill payment

Address:Bangalore, Karnataka, 560029

Payment ID is 82337894. Electricity bill payment is deducted from my account without my help. Don't like to pay the amount automatically. I would like to close my account and submitted in your website. Let know my account is closed or not and why you have deducted the electricity bill payment of Rs, 242

Kindly assist...
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N
nissy33
from Hyderabad, Telangana
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Money deducted but bus ticket not booked.

Address:500042
Website:google

I Booked a bus ticket from hyderabad to visakhapatnam on 19 dec 2015 naveen travels 32 seat no through via.com. but 650rs deducted ticket not confirmed....
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M
Mukesh Gupta1256
from Chennai, Tamil Nadu
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Amount paid to payumoney registered merchant but the product is not delivered.

Address:Thane, Maharashtra, 401107

Dear team,

I have ordered a samsung galaxy j7 device dated on 27 jan 2016 (Mail attached) in rs.9500/- (Payment id –[protected]. The website details is -https://www.payumoney.com/store/#/buy/alokkumar1234.

As per the instructions (Mob. [protected], [protected], [protected]) the amount has been released by me and sent to merchant account and the product was about to deliver on dated 3rd feb 2016.
br...
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A
Anu Angel
from Hyderabad, Telangana
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Refunded amount not even transacted into my account

Address:500071

Payment id[protected] done on anduril technologies pvt ltd by this PAYUMN is not done but payment deducted from my account and also i request a complaint on last wednesday (03/02/2016) with the help of Consumer Complaints site. then i got a message from PAYUMN which indicates that transaction has been refunded and it will credited in 3 to 5 days. But upto today the money didn't credited into my account.

Please be assure this....
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Address:Kolkata, West Bengal, 700078

I have made two recharge s of airtel net pack of Rs 23/- but the recharge failed and at the same time the amount hs been debited from my bank account and it hv not been credited yet..The two recharge id's are 92002398 & 92002330...Please credit my account immediately......
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B
babalu lakhanpur
from Vadodara, Gujarat
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Not able to sign up

Address:365541

I am fulfil all requirement but when submit validation code system shown invalid code even though it is received on my mobile by payu money. please do the needful....
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D
Dillip Panda
from Shillong, Meghalaya
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Movies ticket not confirm

Address:Khordha, Odisha, 752101

I booked 2 nos of Movies ticket from payumoney from my credit card. An amount Rs 228 deduct from my account and payment ID[protected] but the ticket is not confirm....
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A
Anu Angel
from Hyderabad, Telangana
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Payment deducted but ticket hasn't booked

Address:500071

On 03/02/2016, for book a train ticket from eluru to secunderabad.. am proceeding through BOOKMYTRAIN app... i almost complete my booking and for debiting the transaction amount payment mode directed through this payuMoney after getting OTP password i entered that password then it may also deduct the 314.00 amount from my debit card but the problem is ticket didn't booked. Even this transaction couldn't recorded in my bookmytrain account....
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Website:Payumoney(redbus)

I booked a ticket from Pondicherry to Bangalore on 29.01.16, dharma transport U18 seat no. Through red bus . but 400rs deducted ticket not confirmed....
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S
sagir.bharat
from Noida, Uttar Pradesh
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Amount paid but product not delivered

Address:New Delhi, Delhi, 110025
Website:www.payumoney.com/store/#/buy/sureshkumar1234

Kind Attn: Mr. Deepak / Mr. Rajiv and Payumoney Team,

Dear Sir / Madam,

With reference to trailing mail below, I would like to pay your attention towards this issue.

I have ordered a Samsung Galaxy J7 device on dated 2nd Jan. 2016 (mail attached) in rupees 10499/- (payment id[protected]. The website detail is https://www.payumoney.com/store/#/buy/sureshkumar1234

As per instruction...
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K
KEDAR
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They charged my credit card rs.15814 instead of rs.475 as committed by them for ad service

Address:122002
Website:www.payumoney.com

They charged my Credit card Rs.15814 instead of Rs.475 as committed by them for ad service.
I had opted for paid service of FB to promote my page Mr.Shiv Khera's Fan Club on 7th Jan 2016. At that time the maximum limit of my payment was set at Rs.474/92 which is still showing the same on FB. But in reality my credit card seems to have been charged for Rs. 15814/18 by you on 7th Jan'16 as per my credit card bill received today. This...
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O
ostwalaki
from Mumbai, Maharashtra
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200 rs dedicated bcoz of technical problem so i want my 200 rs back

Address:Pune, Maharashtra, 411041
Website:payumoney.com

M booking my bus from Indore to Pune with payumoney bt coz of technical problem my 200 Rs are dedicated n den I saw my wallet account it shows 0rs .so u cross check all d details n pls refund my 200 Rs as early as possible...
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M
manik@basha
from Ambur, Tamil Nadu
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Amount debited but not refunded while booking tickets in redbus

Address:122002
Website:www.payumoney.com

Llo sir, i tried to book ticket on redbus.in but the ticket is not booked and money debited now i want to contect customer care where no any responce. please help me in this regard . i want refund of the amount paid to payumoney . details are as follows amount- 1100/_payment id[protected]tmb bank) date 02_01_2016.i request you to take strict action against payumoney...
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A
Ananta Tyagi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want my money back

Address:Gurgaon, Haryana

An amount of Rs. 455/- was sent to Dominos via your payment gateway. Dominos is claiming that the order has not been placed but the money has been deducted from my account. I suggest you look into the matter quickly else i will take my complaint to the CONSUMER COURT....
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V
Vijay_yd
from Noida, Uttar Pradesh
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Is fraud

Website:www.payumoney.com

PayuMoney says that your money is safe with us till the time you dont get delivery of the product and we pay to sellers once item is received by purchaser. And in case customer not recived product they Payumoney will refund the money.

But as of now I have not received my pakage from Sarshealth and PayuMoney shows the status that payment is made to seller.

My transaction detail o PayuMoney

Payment...
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R
ramgee_1
from Coimbatore, Tamil Nadu
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Cheated 10000 rs

Address:110052
Website:www.expressblaster.com

Payumoney along with their merchant cheated me of Rs.10000
i had used expressblaster services for email campaign marketing for 1 year had paid 10000rs fthrough payumoney.
payumoney has buyer protection but it claims before i paid the money.(very funny, that everyone one o[censored]s have it, right?)

the owner of expressblaster sanjay kumar has vanished. I escalated one day my problem before he vanished to payumoney...
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K
Kumar Babu Kanuri
from Visakhapatnam, Andhra Pradesh
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Discount on ticket/discount not given on booking

Address:500072
Website:payUMoney

I booked m ticket pnr no-TS-RB24627000JOO/67239/SDT-02 today at 6-40 pm for my travel from Hyd to Machilipatnam on 23rd Jan...while booking I was offered a discount of Rs75/ on Rs600 if it is done through payUMoney ...my offer code was given as RBJAN20 and I made payment thru my debit card with payment Id[protected] expecting I would be charged only Rs575/ for the ticket...as I finished payment I was puzzled to note it was rs 600/ ..hence I...
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R
raj shanker iyer
from Mumbai, Maharashtra
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Reliance energy bill payment

Address:400063
Website:Payumoney on line payment gateway

I have paid rs.2860.00 to reliance engry bill of Dec through your gateway apps just now.CITIBANK credit card has debited my account by the above amount whereas your are mentioning that payment not effected.please check and confirm.
Reliance energy bill no[protected].Mumbai bill pay...
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M
Manish Raz
from Lucknow, Uttar Pradesh
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Debited money, order not booked and not refunding money

Address:Meerut, Uttar Pradesh, 250001
Website:payumoney.com

I ordered mts mbale wifi, which provides me payment gateway only through payumoney.com. As i had no other option i payed the money, but my acc. was debited and still my order was not booked, where the hell my money goes. Then I raise doubt, but they are neither resolving the problem nor refunding the money....
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