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PayUMoney Complaints & Reviews

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Last updated Mar 4, 2024
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PayUMoney reviews & complaints page 58

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S
SIDHARTH H
May 29, 2021
May 30, 2021
This thread was updated on May 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chargeback

I have raised a request for reversal of my amount that I accidentally paid to scammer.
I have mailed thrice and didn't received any response from Payumoney team.
It's my humble request to respond the mail.

The amount is huge, so I am requesting you sir to give chargeback option....
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Amruth kumar k r
May 29, 2021
May 29, 2021
This thread was updated on May 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my fraud transaction and refund.

Address:Not sure

Hi recently i have made a transaction thru u r portal to e-commhub on 26/05/2021 of rs 799/- my transaction no is [protected].and i have also rised a ticket no is DI[protected].after reciving successful payment mail, i have not recived any conformation mail from the vendor end, so it my be a fraud transaction regarding this issue please refund my amount....
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D
Dipraj Dolai
May 29, 2021
May 29, 2021
This thread was updated on May 29, 2021
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Amount Charged Refund

Address:Payumoney

PayU logo
INR 159.0 Paid to Free Fire TOP UP infographic image
Ads Banner
INR 159.0 Paid to Free Fire TOP UP on[protected]:22:35 via Payment Button.
Here are your transaction details:
Transaction Id [protected]
Bank Reference Number [protected]
PayU Transaction ID 2148238
Secure Icon
PayU is Free Fire TOP UP payment partner. We ensure easy and successful transactions
br...
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Raju Longia JBD
May 29, 2021
May 29, 2021
This thread was updated on May 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SEND RECEIPTS OF fees

TRANSACTION ID - [protected]
PAYMENT ID - [protected]
DATE[protected]
PLEASE send receipt of payment
ON EMAIL [protected]@GMAIL.COM
OR WHATSAPP
[protected]...
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Ruhullah
May 29, 2021
Jun 14, 2021
This thread was updated on Jun 14, 2021
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Fraud Merchant -- [email protected] via PayUMoney

Address:gurgoan

Hi Team,

I made two transactions via PayUMoney to merchant [protected]@passportsindiaseva.com of rupees 2995 * 2 = 5990 for my passport renewal and my wife new passport application.

I made this transaction as the website looks genuine initially and payment gate way is trusted i.e PayUMoney. Hence I trusted and made payment.

After payment made, I receive email from [protected]@passportsindiaseva.com
br...
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J
Jagseer666
May 29, 2021
May 31, 2021
This thread was updated on May 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freefirediamondtopup

Address:Chokram

I am purchase a topup 240 rs. But i have not receive diamonds from with payment by pay u . freefirediamondtopup.in. transactions id is [protected] . Please solve my problem ....
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Babu BLR
from Bengaluru, Karnataka
May 29, 2021
Jan 7, 2022
This thread was updated on Jan 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment was debited from my account and order not delivered , Merchant website not working

I ordered Luminious Battery on[protected] at 10:51:48 pm amount debited from my account and transaction successful to payu merchant (www.goodlucksales.com ) account but order not placed so I want my money back as early as possible . Merchant website / contact also not working . please look into this and Refund my money .

Note:- As per the SOP and SLA you have the documentation of the merchant to take the action against and...
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Postbox96
May 28, 2021
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Dispute against transaction

Hi, i paid to classystore merchant using payumoney, they provided payumoney payment request link. Merchant was fraud they betrayed us in delivering product. I an writing this to you to provide my money, marking merchant as a fraud. Please provide my refund. Merchant never responded. Kindly take action & refund us....
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Deepshikha0508
May 28, 2021
May 31, 2021
This thread was updated on May 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dispute regarding

Address:Online gateway

I did transaction for payumoney but I did not receive any service from that so please provide my money. From company which I paid was a fraud company he run away and its server is out of reachable...
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singhsaurabh121
May 28, 2021
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Hold

Address:Delhi

My Settlement Is On Hold (Your settlement is on hold, reach out on help.payu.in for assistance.), I Have Submitted 2 Tickets From Payu hulp But Ticket Status Are In Pending & No Reply From Anyone....
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Durga Prasad5639
May 27, 2021
May 27, 2021
This thread was updated on May 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boat rockerz 330 wireless /money debited from phonepe to pay merchant account order nit placed

I ordered boat rokerz 330 wireless headphones on[protected] at 4.00pm amount debited from my phone pay account and transaction successful to payu merchant account but order not placed so I want my money back as early as possible...
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Nisha Meshram
May 27, 2021
May 27, 2021
This thread was updated on May 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online kitchen products shopping related

Address:Sahdev Nagar, Ward 23

I buy some kitchen products from Creative Kitchen stores on 17 May 21 for Rs 1392.00 and payment done through Payu Money, amount was also deducted but since 17 May 21 I didn't receive any response from you & merchant. I want to refund my money kindly contact me for the same...
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Oliya Agam Jain
May 26, 2021
May 27, 2021
This thread was updated on May 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited by your bank but order not confirmed

Address:Komal sarees, Chok Bazar,chhatarpur,mp

Hello,
Please help
I paid ₹985 to summer outwest store gmail-help.[protected]@gmail.com, for 2combos and 3 shorts
On 22 april by @payyoumoney via phone pe app
I dont get any confirmation for it
Please check ot early

Altough money deducted byt dont get any order confirmation slip and date

I want to cancel my order and return my money back.
Please help @payyoumoneybr...
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weddingsindia
May 26, 2021
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Money is on hold

Dear sir/mam
Greetings! We have registered ourselves as merchant with payumoney payment gateway with merchant id - 8120649 and our account has been activated. We have tested it by sending a small amount of ₹100 with transaction id - [protected] and it has been more than 3 days since and the settlement is on hold and there is no response for query posted through help.payu.in. None of the queries were resolved nor responded and they...
+6 photos
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S
siddy143
May 26, 2021
May 26, 2021
This thread was updated on May 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Transaction using PayuMoney

On 24.05.2021, I applied for my ownon www.https://passportsindiaseva.in/. I made two transactions of INR 2995 from my credit card for the renewal of my passport. As per the terms of payment, the amount would include my fees for passports renewal and I would get a call from the passport officer to fix my appointment at the passport office Chandigarh as per the available time slots. The payment gateway was PAYU MONEY. After I made the payments...
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A
Abishek2896
May 26, 2021
May 26, 2021
This thread was updated on May 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Company Spammer

Paid for a blood pressure monitor online through PAYU gateway to GOODLUCKSALES.COM.
IT WAS A SCAM WEBSITE AND MY PAYMENT HAS NOT BEEN REFUNDED EVEN AFTER REPEATED MAILS.

TRANSACTION ID - [protected]
AMOUNT PAID - 2549.00
MODE OF PAYMENT - PAYTM
DATE - 15/05/2021...
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ramesh891
May 25, 2021
May 26, 2021
This thread was updated on May 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by good luck sales.con

Address:pune

On 08/05/2021 i have orderd luminous inverter and 150 ah battery from the date they just say we are shipping the product but they did not.after 15 days asking go on they have cancelled my order and there after a week they told we have initiated refund but its been two weeks no refund is credited to my account...
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S
SIDHARTH H
May 25, 2021
May 25, 2021
This thread was updated on May 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with transaction

I have raised a request for reversal of my amount that I accidentally paid to scammer.
I have mailed thrice and didn't received any response from Payumoney team.
It's my humble request to respond the mail.
Thank you...
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Sivakumar Yerra
May 25, 2021
Dec 16, 2021
This thread was updated on Dec 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free fire diamonds

Address:Andhrapradesh, srinivasapuram , kovvur

Name Sivakumar
Freefire id -protected
Gmail. [protected]@gmail.com
Mode of payment-google pay
Transition id-[protected]
Date-25/05/21

I want diamonds...
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S.TAMIL VANAN
from Kanchipuram, Tamil Nadu
May 25, 2021
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund from merchant

Dear sir

Transaction ID: [protected]
Merchant Website: https://goodlucksales.com
Amount Paid: 11294.00
Order Date:[protected]:26:39
Customer Phone Number: [protected].

please refund money.

thanks

your faithfully

S.K.THAMILVANAN...
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