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Updated: Jan 27, 2026
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F
Fragaholicperfumes
May 17, 2021
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Website: Payu money

Merchant id : 7414403
I've got several payments from my customer's through your gateway and amounts have been deducted through my customers' account but not yet deposited into my bank account and problem I'm facing is " payment deposit canceled ". Kindly provide me my payment asap . I'm not going to use this platform from now onwards neither ill suggest anyone to do so. I've attached few Screenshots for proof kindly look at them and deposit the money asap
PayUMoney customer support has been notified about the posted complaint.
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    A
    Anil Ku Sahu
    May 16, 2021
    Resolved
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    Resolved

    Dear Team,

    We are purchasing some shirt via online TrendsAnd Glam but payment is done.
    But product is not deliver.
    As date on 02 April 2021.
    We also share transactions detail...
    Amt 199.

    I request to Repayment for help.
    Aug 5, 2021
    Complaint marked as Resolved 
    PayUMoney customer support has been notified about the posted complaint.
    View replies
    Hi,

    Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 17098_210402:11 in order to get the status at their end.

    Regards,
    Team PayU
    Reply
    Hi,

    Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 17098_210402:11 in order to get the status at their end.

    Regards,
    Team PayU
    Reply
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      P
      Pk111
      May 16, 2021
      Resolved
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      Resolved

      Address: Sikar
      Website: Travel app

      Sir mene travel app m fraud transaction kr diya 1699 ka vo app ab baag gya to mera full refund chahta hu transaction id[protected] yh h jo payu money upi se kiya h
      May 16, 2021
      Complaint marked as Resolved 
      Fraud krke company baag gyi travel app ki meri transaction id113119522976 h 1699 rs ki please help me sir full refund m
      PayUMoney customer support has been notified about the posted complaint.
      May 16, 2021
      Updated by Pk111       Fraud krke company baag gyi travel app ki meri transaction id[protected] h 1699 rs ki please help me sir full refund m

      View replies
      PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
      Reply
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        M
        Mayur Ingole
        May 15, 2021
        Resolved
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        Resolved

        Address: Karanja.dist.washim

        Sir .meine pement kiya hai lekin jo kam ke liye paise peid ho gaye o kaam suscess nhi hua .meine 99 rupees ka payment kiya meri free fire game I'd meine lekin diamond nhi mile to .sir plz help me .paise ya Dimond de do muze plz
        Aug 5, 2021
        Complaint marked as Resolved 
        PayUMoney customer support has been notified about the posted complaint.
        May 15, 2021
        Updated by Mayur Ingole         Back to my money

        View replies
        Hi,

        Please note that this is a successful transaction via Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.
        For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 840 Diamonds in order to get the status at their end.

        Regards,
        Team PayU
        Reply
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          M
          Milindchuri
          May 15, 2021
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          Resolved

          Your payment(Id[protected] of Rs 990.0 for crafters villas is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj

          I am buy oximeter online on fitness baba. online as on 10th may after online payment payment deducted From my account but product not received.no received order confirmation mail or msg not show customer care number.plz help
          Aug 9, 2021
          Complaint marked as Resolved 
          PayUMoney customer support has been notified about the posted complaint.
          Verified Support
          May 18, 2021
          PayUMoney Customer Care's response           Hey, this is a successful TXN via PayUmoney Payment ID[protected] at our end, the amount for the same has been remitted to the merchant http://www.craftersvillas.com. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.
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            A
            amanikandan
            May 15, 2021
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            Hello Payumoney Team,

            I'm Manikandan and I was paid ₹15000 through Payumoney Payment to Powerbank App.
            This App is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.
            More than 5 lakh people lost their money .And each individual lost between 600 to 3 lak
            And I was also one of them .
            So please help me and Refund My Money kindly.

            My transaction I'd : T2105041647569649394916

            My Transaction No : [protected]

            I pay from Phonepe.

            **I have already complained to you about this (Ticket no: KB[protected])
            PayUMoney customer support has been notified about the posted complaint.
            Verified Support
            May 17, 2021
            PayUMoney Customer Care's response             Hi!

            As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com to get the status at their end.

            regards,
            Team PayU
            May 19, 2021
            Updated by amanikandan             Please Send Me for Merchant Mail id and Contact Number
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              P
              Pinaki Prasad Singh
              May 15, 2021
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              Resolved

              I paid 17999/- to Spykke travel app on 5th May 2021. My money is deducted but merchant recieved nothing as my wallet was showing 0. I tried to contact payu. All of it's contact number are invalid and emailed my complain and knew that email also not working.

              I tried the complain or Help bot of PAYUMONEY but it's showing my transaction number is invalid.

              I'm feeling helpless and planing to file a legal action.
              Aug 13, 2021
              Complaint marked as Resolved 
              PayUMoney customer support has been notified about the posted complaint.
              Verified Support
              May 17, 2021
              PayUMoney Customer Care's response               PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU
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                A
                Akashs11
                May 15, 2021
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                UPI transaction id[protected]
                PayUMoney customer support has been notified about the posted complaint.
                View replies
                Hi!

                As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on littlekt.[protected]@gmail.com to get the status at their end.

                Regards,
                Team PayU
                Reply
                Plz refund my payment Rs1722
                Reply
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                  A
                  ayand
                  May 15, 2021
                  Resolved
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                  Resolved

                  Where is my money, i doesn't get any top up diamond, but money deducted from my account. Now gave me back my money
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  PayUMoney customer support has been notified about the posted complaint.
                  View replies
                  Hi,

                  PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

                  For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.

                  Regards,
                  Team PayU
                  Reply
                  ayand's [Complaint's author] reply, May 20, 2021
                  What the merchant name please tell me
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                    P
                    Pawan Kumar Baghel
                    May 15, 2021
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                    Resolved

                    Address: [email protected]

                    I have done a top up of 350 rupees in my free fire game, my money was deducted but diamonds or rewards not received, my transaction number is = [protected], resolve my problem I want rewards, somehow reward not get my account so please refund my money back
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    PayUMoney customer support has been notified about the posted complaint.
                    View replies
                    Hi!

                    As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com to get the status at their end.

                    regards,
                    Team PayU
                    Reply
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                      R
                      Roshan Laishram
                      May 15, 2021
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                      Resolved

                      I have done online payment to share power company through payu.
                      But sharepower company and payu have done a big scam to me .
                      They have fraud my complete money I am helpless . I trusted payu alot but its cheated very badly to me.
                      Payu please help
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      PayUMoney customer support has been notified about the posted complaint.
                      View replies
                      PayU is a payment aggregator who helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU
                      Reply
                      Hi! As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

                      Regards,
                      Team PayU
                      Reply
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                        S
                        Sujeet chaturvedi
                        May 14, 2021
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                        Address: Ranipur mod Haridwar uttrakhand

                        I had added money in the power bank application, but the power bank app did not withdrawal me, refund my money.
                        Power bank app code[protected].
                        PayUMoney customer support has been notified about the posted complaint.
                        May 14, 2021
                        Updated by Sujeet chaturvedi                         PayUMoney — Transaction id.[protected] date 09/05/2021 Time 17:43:28
                        I had added money in the power bank application, but the power bank app did not withdrawal me, refund my money.
                        Power bank app code[protected].

                        View replies
                        My balance deducted but i didn't get diamonds
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                          S
                          Suvra Mukherjee
                          from Mumbai, Maharashtra
                          May 14, 2021
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                          Resolved

                          Pls let me know in which account rajkart digital network Pvt Ltd has transferred rs.414/- on 3.5.21, in ref to payment Id[protected]? I have not received any amount till date, ref order Id[protected] of Rajkart
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          PayUMoney customer support has been notified about the posted complaint.
                          View replies
                          Hi,

                          We would like to inform you that the refund has been processed against the Payment ID:[protected] on[protected] and the same will get credited into the source account within 5 to 7 working days (Excluding Saturday, Sunday, and bank holiday) from the date of refund.

                          Kindly contact the customer support team of the card/account issuing bank, in case the amount is not credited to the account within the mentioned time

                          Regards,
                          Team PayU
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                            A
                            Aman $
                            May 14, 2021
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                            Address: Powerbank in playstore

                            Hello PayUMoney Team

                            I'm Aman Rawat and I was paid ₹600 through PayUMoney payment getaway to Power Bank website.
                            This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.

                            More than 5 lakh people lost their money .And each individual lost between 600 to 3 lak
                            And I was also one of them .
                            So please help me and refund my money kindly.

                            My transaction I'd is[protected]
                            Google transaction I'd CICAgOCE3ZXLCQ
                            Date 6 May, 5:46pm

                            I pay from Googlepay UPI id
                            PayUMoney customer support has been notified about the posted complaint.
                            May 21, 2021
                            Updated by Aman $                             No response of my complaint
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                              B
                              Bhawna Dwivedi 1234
                              May 14, 2021
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                              Address: Unknown

                              I am Bhawna Dwivedi, I placed a order on power banc app but order not create, so that I request you to refund money back in to account.
                              Transaction ID -T2105081639059325635330
                              My upi,[protected]@ybl
                              Number-- [protected]
                              Phone pe payment.
                              Power Banc I'd -+ 3716228
                              PayUMoney customer support has been notified about the posted complaint.
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                                J
                                Jaspreet Singh sran
                                May 14, 2021
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                                Address: City Moga

                                Dear sir/mam
                                I invested in power bank app through your plateform..but they ran away and fraud with me .there is the detail of money transferred.please help me to refund my money
                                1 may2021, 9000/- refrence I'd [protected]IGALBAXNG7

                                13 MAY 2021, 5000/- REFERENCE ID [protected]IGALCWAWL4

                                5MAY2021, 50000/-, reference id [protected]IGALBSNRS6

                                5MAY2021, 50000/-, [protected]IGALBSNEJ2
                                5MAY2021, 50000/-, [protected]IGALBSLYO3
                                Please help me.
                                PayUMoney customer support has been notified about the posted complaint.
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                                  P
                                  Prashant6392
                                  May 14, 2021
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                                  Dear PAYU team
                                  I am your repetitive customer. I had added money in the Travel app application but the travel app didn't withdraw me, refund my money.
                                  I had made payment of 4650rupees in travel app but I lost my money, travel app fraud with me 😭 please refund my amount.

                                  Thank you.
                                  PayUMoney customer support has been notified about the posted complaint.
                                  May 14, 2021
                                  Updated by Prashant6392                                   I'd number or membership number of travel app is [protected]
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                                    A
                                    Abhishek1704
                                    May 14, 2021
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                                    I recharged rupees 1200 on Power bank app through Payu Payment Gateway... They claimed to give profit but neither the profit nor my invested money came back. Please help
                                    Bank ref id:[protected]
                                    T2105081655207187755838
                                    PayUMoney customer support has been notified about the posted complaint.
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                                      R
                                      Ravindrasingh Kathewal
                                      from Bengaluru, Karnataka
                                      May 14, 2021
                                      Resolved
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                                      Resolved

                                      Address: Bijapur

                                      Dear Sir,

                                      I recharged 15000/- to payumoney on 12th of April 2021a

                                      It was not showing the account so kindly return back to my account
                                      Asap.

                                      I am poor gay don't try to cheat me please refund my money asap.

                                      Transaction ID[protected]

                                      Regards
                                      Ravindrasingh
                                      [protected]
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      PayUMoney customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 15, 2021
                                      PayUMoney Customer Care's response                                       Hi,

                                      We deeply regret the inconvenience. Please note that this is a successful transaction via Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant.

                                      PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

                                      We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

                                      We appreciate your understanding in this matter.

                                      Regards,
                                      Team PayU
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                                        N
                                        nirvinaykumar
                                        May 14, 2021
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                                        Resolved

                                        Address: CO KALYANI DEVI, NIRANKARI SADAN MAHARANI ROAD, Gulab BAGH

                                        Dear sir
                                        Power Bank refund money
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        PayUMoney customer support has been notified about the posted complaint.
                                        May 14, 2021
                                        Updated by nirvinaykumar                                         Dear Sir
                                        Power Bank money refund

                                        View replies
                                        Hi,

                                        We deeply regret the inconvenience. Please note that this is a successful transaction via Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant.

                                        PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

                                        We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

                                        We appreciate your understanding in this matter.

                                        Regards,
                                        Team PayU
                                        Reply
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