PayUMoney Complaints & Reviews

It has been around more than a week, There is a total payment of ₹23535 which payu has to deposit in my bank but I don't know why its showing that payment deposit canceled . Money has been deducted from my customer's account but it has been more than a week that money is not yet deposited in my account by payu team. Very bad service, I won't recommend anyone to use payu for payments. I've just attached 2 pictures but there are 7 to 8 more payments that hasn't been deposited by you in my account. Kindly solve this matter asap

Aug 9, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 17, 2021

PayUMoney Customer Care's response Hi,

We regret the inconvenience caused. We would like to inform you that your settlement is pending due to an inactive nodal account. We have raised your concern to our team, they will check and we'll update you on the status soon.

Regards,
Team PayU

May 18, 2021

Updated by Fragaholicperfumes My account is properly functioning. All fault is from your end . Kindly resolve it within 1-2 days maximum. Its more than 10 days now I haven't got my money. Very poor service 👎

Verified Support

May 18, 2021

PayUMoney Customer Care's response Hi,

We deeply regret the inconvenience. We have got the nodal account activated and your settlement should be processed in 2 working days. We appreciate your patience in this matter.

Please feel free to reach out for any further assistance.

Regards,
Team PayU

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Dear payu team
I have invested 1200 rs in powerbank on may 5 through pay u but now i realised that it was a scam.Kindly refund my money.

Aug 6, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

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Address: It shows gurgaon

I have made payment of 6000 to power bank 7 days before..they were promissing some cash back, , application and withdrawal worked for 2 days.. suddenly everything stopped working..

I request you to refund my amount as soon as possible and strict action must be taken against such fraudsters.

Transaction id-T2105071711338535800575

Aug 14, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 15, 2021

PayUMoney Customer Care's response Hi Tanu,

We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

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Dear PayU Team,
I am your repetitive customer, Usually I am used to make payment through PAYU. but last week, I was recharged in power bank app. But now they not giving withdrawal. they scammed with many users. And also with me.
I want to refund my money.
Please give me refund as soon as possible.
Merchant is registered as a Infra or goods.
i.e. Divyaminfracon Pvt Ltd
E-mail:-
Thank you
Sachin Chauhan
UTR:[protected]
Id:-3293154

Aug 9, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 15, 2021

PayUMoney Customer Care's response Hi Sachin,

We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

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Address: no 9, 20th b cross, Ejipura bangalore 560047

Powerbank scam i have done four transactions
4/5/2021 payment id :[protected]. amount 6000
2/5/2021 payment id:[protected]. amount 1194
24/4/2021 payment id:[protected] amount 3000
24/4/2021 payment id:[protected] amount 600
Request for refund

Aug 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

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I made a payment through here. But they cheated that

Aug 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We deeply regret the inconvenience. Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction. We appreciate your understanding in this matter.

Regards,
Team PayU

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Dear Sir/ Madam,
I had made two payments vide ref. no. [protected] and [protected] on 12.05.2021 for ₹600 each for a total of ₹1200. The merchant committed a fraud. Please take the necessary actions and arrange a refund immediately.
My email id :- [protected]@gmail.com

Aug 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi Hritik,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

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I have done online payment to powerbank company through payu.
But powerbank company and payu have done a big scam to me .
They have fraud my complete money I am helpless . I trusted payu alot but its cheated very badly to me.
Payu please help

Aug 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

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Address: India

By using your site i have made transaction on powerbank and now we know powerbank app make big scammed i request you to kindly refund my amount

My transaction ID
[protected]

Aug 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

May 13, 2021

Updated by Jitu@@ I am make payment using pay u money on powerbank but now powerbank make big scammed so kindly refund my amount

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We deeply regret the inconvenience. Please note that this is a successful transaction via Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

Reply

PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

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Address: Puthussery

I made a payment using payu . But the merchant was a fraud so i need refund

Aug 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi Aputtan,

We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

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Address: Power Bank app

I have transfer money rs 9000 from google pay to payumoney having upi transaction id[protected] and google transaction id CICAgODEhbzuHA which is fraud so kindly resiter my complaint to revert my amount.

Aug 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

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R

Ramesh kumar 78

May 13, 2021

Photo of fraud transaction attached

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We deeply regret the inconvenience. Please note that this is a successful transaction via Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

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UPi Transaction Id[protected]...

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I made a payment...which is fraud...the mwmber ship number for the payment i made is 1827277...about 7200...and the transactions id's are
1.01/05/2021: 3000RS, transaction reference no-[protected]
2.01/05/2021: 3000RS, transaction reference no-[protected]
3.30/04/2021: 600RS, transaction reference no-[protected]
4.30/04/2021: 600RS, transaction reference no-[protected]...so please kindly return my money
my contact no-[protected], email-chanduvamsi.[protected]@gmail.com

Aug 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regardsm,
Team PayU

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Need refund, ref[protected]

Aug 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

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Website: www.powerbanc.in

Hello Payumoney Team

I'm Ankit Solanki and I was paid ₹600 Rs Payumoney payment getaway to Power Bank website.
This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.
More than 5 lakh people lost their money .And each individual lost between 600 to 3 lak
And I was also one of them .
So please help me and refund my money kindly.

My reference I'd is
[protected]
I pay from multiple channels phonepe and paytm

PayUMoney customer support has been notified about the posted complaint.

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Money is paid And now the money is not being paid back as per the assured returns and even the principal amount paid.

Aug 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

May 13, 2021

Updated by Routhu Rakesh I want my money back

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We deeply regret the inconvenience. Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

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Address: Banglore

Dear
Sir Am Umashish nayak I transfered the total amount 4800 to powerbank app.. by your merchant aap but that powerbank app run out. I need my refund to my account. Also I'm share all transactions pic to you, plz sir🙏🙏 help me . I trust this payment app, i[censored] not taking any action then I will go for complain in consumer court..
And I can't send all transactions list.. you just contact me. I will show you recent transactions..thanku

Aug 13, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 15, 2021

PayUMoney Customer Care's response Hi,

We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

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Address: Raipur

Helo payu I have made payment though payu and meechant commied fraud with me
Detail
Transaction No. [protected] for Rs 600.00 done for lorflyrummy has succeeded from payu team

Aug 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

May 13, 2021

Updated by Ishu mehta Helo payu I have made payment though payu and merchant commited fraud with me
Detail
Transaction No. [protected] for Rs 600.00 done for lorflyrummy has succeeded from payu team

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We deeply regret the inconvenience. Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

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Address: Power bank app

In the name of power bank application he do fraud of crore rupee with people.
He give scheme by investing 3000 he give 150 daily for one year I bye three plan but now application is closed refer to screen shot

May 13, 2021

Complaint marked as Resolved

Transaction No. 12952235221 for Rs 3000.00 done for Merchant has succeeded from payu team

PayUMoney customer support has been notified about the posted complaint.

May 12, 2021

Updated by Ravibharwal Fraud done by powerbank app and take away money.please refund money

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S

Sujeet chaturvedi

May 14, 2021

I had added money in the power bank application, but the power bank app did not withdrawal me, refund my money.
Power bank app code[protected].

Transaction id- [protected] for rs.50000.00 done for Merchant has succeeded from payu team

Reply

PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We deeply regret the inconvenience. Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues.

We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

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I have been bought power bank using your payment solutions... They scammed me by not giving any money to me... I lost 7.2k in this app

Aug 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

May 15, 2021

Verified Support

Hi,

We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU

PayUMoney Complaints & Reviews

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PayUMoney reviews & complaints page 62

Payment deposit canceled

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Powerbank scam

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Please refund my amount

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Fraud by Power Bank application

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PowerBank scam using payu

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Scam

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Impt// Reporting of Fraud

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Complete capital loss

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I complaint about my transaction using your site

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Need a solution

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Fraud scam

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Fraudulent transaction in Power bank app

I made payment which is fraud

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Refund 29467973

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Please Refund my Payment

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Fraudulent payment

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I am complaint about powerbank

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Fraud committed with me

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Fraud done power bank app with upi id payumoney.payu@axisbank

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Power bank fraud

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