PayUMoney Complaints & Reviews

Please be informed that someone has used my credit card details and used the same for an unauthorized online transaction and spent 15900/-on 14/Dec/20 without my knowledge.

I paid 5000 to [protected]@hdfcbank i want refund 5000...
Colled id-HDF3D50994CB9834A2C8525DEE5D401FC3D

I was shopping and the site directed me to G pay for completing my payment to payumoney.[protected]@axisbank. This event is of the date December, 18, 2020. I have not received my package which i have placed neither i have been refunded with the money. Kindly resolved my issue as soon as possible. Either deliver my package or refund me my money back. I am highly dis-satisfied with the service. Even the customer care number is not answering the calls.

I have paid amount Rs. 3250 in 01/21/2021 via UPI & gateway used was PayUMoney( payumoney.[protected]@axisbank). But the amount is yet to reach the Mechant and that's why my Parcel is on hold.

They are no options to lodge a complaint and seek assistance for a payment made to one of their merchants. Easily tell contact the merchant, but we come here cause we are unable to do it.

Transaction ID is [protected] on Dec 4 2020 .

There is no response from the merchant the least you could do is investigate it and help us resolve the problem.

Kindly assist with getting the refund for this.

I transferred amount of Rs.45614 on 18/01/2021, from my Union Bank of India Debit card through Payu, amount got deducted from my bank account, but money did not reach the destination, and it is not refunded in my account, where has my money gone, in my bank statement it is showing that money is transferred to Payu Payments Gurgaon please resolve the issue ASAP, refund the money in my account
I am attaching the screenshot of bank statement here, have a look at it
Thanks and regards,
Yugal Kishor Rathor
[protected]

Hi
I’m Sangeeth
My Mobile Num : [protected]
I was trying to book OYO of PayU payment was done on date of 16 Jan 2021. I paid the money by phone pe of amount 1500. Money get detected but nothing is visible on OYO app. While on phone Pe it's showing money transfer to PayU . I have attached the screenshot of phone pe. Please look into the issue.
And refund my money back to my bank account .
Mail I’d : [protected]@gmail.com

Below is the transaction I'd
P2101162039371727448475

Pls call back and authenticate the representative that called on behalf of payumoney.
Need urgent assistance to avoid any fraudulent activity under my a/c.

Dear sir
I am amount transfer to Early mobile private limited on 04.01.2021 an amount of Rs.5000/-

But the Early mobile private limited / ETE Website is fraud

Please refund my amount

The transaction details here with submit below :

Transaction ID: e53e513cc5ae46a38e6f280f58b01db6
Merchant Website: www.liogame.com
Amount Paid: 5000.00
Order Date:[protected]:07:22
Customer Phone Number: [protected]
E-mail : [protected]@gmail.com

I am humbly requested sir please refund my amount as soon as possible

Thanking you sir

Yours faithfully

M. Sumalatha

On 15 January 2021, I placed the order for Aadhaar PVC Card. Funds got deducted from my account but transaction details show payment failure. Kindly resolve the complaint asap.

Hi I made a UPI payment using payu gateway at airbnb and the money got deducted but airbnb didn't get it. Can you please initiate a refund?

Date: 7 January, 2020
Paid To: Airbnb.[protected]@Axisbank
Amount: ₹ 2413.89
Txn. ID: T2101071754402194806679
Txn. Status : Successful
Bank Ref. No. : [protected]
Message : UPI Transaction

I ordered one product from beautify_yourself an instagram page selling cloth and that page is having pay u money for secure transaction. that order was prepaid order but its been apx 10 days that i got no info regarding my order i mailed them whatsapp them but noone reply and if they reply they just say they are genuine when we ask about order details they just again don't reply . i request you to do a thorough research of that page as they are having pay u money gateway n they don't fulfill their delivery and take money in advance . many cheated customer have made pages on instagram calling it a fraud page not giving refund neither telling any information regarding their order. its high time just stop that page from cheating their customer as they are degrading pay u money goodwill as like me many other must have relied on your name and made payment but after that we didn't get any information regarding our order .

On January 9, I received two payments in my merchant payment handle. One is for Rs 1000 and another for Rs 9000. Payments were made using credit card.
Transaction ID:[protected] for 9000 Rs.
Transaction ID:[protected] for 1000 Rs.

I HAVE NOT RECEIVED THE SETTLEMENT TO MY BANK ACCOUNT YET.

I am the merchant complaining who have not received the settlement. I demand either the amount getting settled to my Bank Account updated with my payu.in merchant account or else refund the amount to the customer to his credit card. I am sharing both my merchant details and the details of the customer below:

MERCHANT DETAILS:

Name: Himalaya Sarmah
Merchant ID: 6335452
E-mail: [protected]@gmail.com
Mobile No: [protected]

PAYMENT DETAILS:

For the amount of Rs 9000:-

Date: 09 Jan 2021
Transaction ID:[protected]
Amount: 9000 Rs.
Description/Reference:[protected]
Source ID: [protected]

Customer Email: [protected]@gmail.com
Customer Mobile: [protected]
Customer Name: Aadhna Begum
Bank Reference Number:[protected]
First 6 digits of the card: 524182
Last 4 digits of the card: 8005

For the amount of Rs 1000:-

Date: 09 Jan 2021
Transaction ID:[protected]
Amount: 1000 Rs.
Description/Reference:[protected]
Source ID: [protected]

Customer Email: [protected]@gmail.com
Customer Mobile: [protected]
Customer Name: Aadhna Begum
Bank Reference Number:[protected]
First 6 digits of the card: 524182
Last 4 digits of the card: 8005

Bank statement's snapshot reflecting the amounts of Rs 9000 & Rs 1000 getting debited towards "PAYU MONEY GURGAON IND" has been attached below. I also had a talk with the bank over customer care helpline and they said that PayUMoney has received the amount successfully and has been settled to their bank on Jan 11.

Now, I kindly request payu.in & PayUMoney team to either kindly settle the amount of Rs 9000 & 1000 to my registered bank account against my payu.in Merchant ID: 6335452 after deducting the charges or else refund the full amount to the credit card which was used to make the payment.

This is the last time I have been requesting team PAYU. After this I might have to go to court or take other bigger actions.

Hi pay u,

i am a verified merchant on pay u india and my merchant number is 7085125 one of my customers buy some electrical equipment and he has done the transaction via pay u using cc, the transaction has been put on hold by the risk team and i have provided all needed information to pay u risk team but my funds is still not being cleared into my account including, the transaction id's[protected],[protected] and the two transaction amount is 26964.00, so please help me out i escalated this issue over 5 days but the response from payu help is soo late and slow i attached the invoice of customer with customer details is with this response

On January 9, I received two payments in my merchant payment handle. One is for Rs 1000 and another for Rs 9000. Payments were made using credit card.
Transaction ID:[protected] for 9000 Rs.
Transaction ID:[protected] for 1000 Rs.

I HAVE NOT RECEIVED THE SETTLEMENT TO MY BANK ACCOUNT YET.

I am the merchant complaining who have not received the settlement. I demand either the amount getting settled to my Bank Account updated with my payu.in merchant account or else refund the amount to the customer to his credit card. I am sharing both my merchant details and the details of the customer below:

MERCHANT DETAILS:

Name: Himalaya Sarmah
Merchant ID: 6335452
E-mail: [protected]@gmail.com
Mobile No: [protected]

PAYMENT DETAILS:

For the amount of Rs 9000:-

Date: 09 Jan 2021
Transaction ID:[protected]
Amount: 9000 Rs.
Description/Reference:[protected]
Source ID: [protected]

Customer Email: [protected]@gmail.com
Customer Mobile: [protected]
Customer Name: Aadhna Begum
Bank Reference Number:[protected]
First 6 digits of the card: 524182
Last 4 digits of the card: 8005

For the amount of Rs 1000:-

Date: 09 Jan 2021
Transaction ID:[protected]
Amount: 1000 Rs.
Description/Reference:[protected]
Source ID: [protected]

Customer Email: [protected]@gmail.com
Customer Mobile: [protected]
Customer Name: Aadhna Begum
Bank Reference Number:[protected]
First 6 digits of the card: 524182
Last 4 digits of the card: 8005

Bank statement's snapshot reflecting the amounts of Rs 9000 & Rs 1000 getting debited towards "PAYU MONEY GURGAON IND" has been attached below. I also had a talk with the bank over customer care helpline and they said that PayUMoney has received the amount successfully and has been settled to their bank on Jan 11.

Now, I kindly request payu.in & PayUMoney team to either kindly settle the amount of Rs 9000 & 1000 to my registered bank account against my payu.in Merchant ID: 6335452 after deducting the charges or else refund the full amount to the credit card which was used to make the payment.

This is the last time I have been requesting team PAYU. After this I might have to go to court or take other bigger actions.

I tried to fill exam form of RGPV of Rs 1850 on 15th JAN 2021 via payu using rupay debit card of Central Bank of India, it showed cm90004-duplicate record and rs 1850 was deducted from my account.

The last date to apply for Exam form is 18 JAN 2021. It's very doubtful condition as transaction is not Successful and Amount already got deducted.

Please refund my money today if possible or make that transaction successful.

On January 9 I received two payments in my merchant payment handle. One is for Rs 1000 and another for Rs 9000. Payments were made using credit card.
Txn ID:[protected] for 9000 Rs.
Txn ID:[protected] for 1000 Rs.

Either settle the amount or refund the amount to the cc. Else I am gonna take bigger steps against the company.

I paid my college fees from payumoney gateway. Payment was successful from my bank's side but marked as failed by college and payumoney. I haven't recieved a refund if any, yet. I might also lose my chance to register normally in college. This is their irresponsibility which causes me so much inconvenience. They don't even have proper customer care services.

Ticket Id: GC[protected] of payu.
My name is is amrapali Shendre and i habe used Pay u service to trasfer rs 30, 000 but they kept my money on hold. Raised a ticket with payu but they don't have any customer care no to call and they are not resolving my issue.
I really neede this 30, 000 on urgent basis to to pay my bank loan but 'Pay u' is not releasing my money.
Please help

Fraud made with axis Bank credit card holder no.
Payment made through your payumoney.
Please give me detail of transaction made on 12 April 2018.
Email ID used during the transection : [protected]@gmail.com
Transection amount and date :. Rs.5000 date[protected].
Please give me give me full detail of above transection.