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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 3770
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PayUMoney reviews & complaints page 77

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M
musibilal
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Merchant on PayUMoney not responding

I did a transaction on 11/11/2020 via PayUMoney payment gateway on the merchant website (hondainnovative.com) for an agriculture machine.
PayU transaction I'd is[protected]
Amount - 4199.00

Merchant has not shipped the goods. The merchant website is down and the phone number provided goes no where. Merchant is not contactable. It looks like a fraud merchant onboarded in PayUMoney. Please refund my money back....
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With my Aadhar authentication, I was applying for LLR on AP RTA Citizen App, the process went fine until payment success and amount got deducted. But I see that the web application failed to complete my LLR application process. So I lost my money but I could not complete LLR application.

Please help me refund my money back.
Refund of the failed payment...
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G
gopal Shetty
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not credited for failed transaction

Transaction with payment ID[protected] dated 11/12/2020 has failed but amount has debited Rs 10387/ I have tried to contact them from their portal but there is no availability of contact number or email id to contact exactly how many days they take to solve my problem may be they use our money for some time or for ever I here with bringing to your notice that please check their genuinity....
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S
Shubham7298
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fees deducted but payment receipt not generated

Dear PayUmoney team

On 24/11/20

While taking admission in ba program semester 3rd, my fee of rs 3975 deducted but fee receipt not generated,
showing server error

So pls refund my deducted fees of rs 3975
Bank name :- icici bank

Sol roll no[protected]

Barcode[protected]...
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M
mukundar vadamodula
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failure/Refund process

On November 23 rd one payment done to book OYO rooms through pay u with Transaction ID C2011232009189002171754. But the problem is payment done to destination i..e.. OYO room (Hotel Bhavani, Berhampur).Please check and revert back...
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S
Shwethatr93
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Instagram promotion payment failed

Today I have done a Insta promotion payment of rupees 1200 and it got failed but my money debited...
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R
RATANLAL AGARWAL
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed from payu end but no refund

Ratanlal agarwal

5:31 pm (18 minutes ago)

to care

on[protected] i had made a payment of rs: 21240 for my insurance payment wide internet banking solution from net banking website vide ref no: [protected] arn no: [protected]. Subsequently the payment was failed from merchants end. The amount got debited from my account . On contacting bank i came to know that theyare waiting for the refund amount...
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B
Backiyaraj Raj
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount refund status

Please verify the this ticket no for refund KC[protected]...
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I
internet shoppy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from bank, but reflecting in merchant account

Hello, i paid electricity bill on 4/september /2020 of amount rupees, 2840/- in apepdcl website via (payu money) & amount was deducted from my account, in bank statement also it was showing, so i registered complaint against in hdfc card disputes, they have sent mail ( receipt in pdf format, sent by pay u) on december 5, that transaction was successful, so i raised complaint against paid amounton dec 6 again, and sent same pdf file to apepdcl,...
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J
jeh
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refunded to customer

On 11th Nov 2020 while paying exam fee for a student the trancation was failed twice but the amount was debited from customer account and not refunded still now. kindly verify issues.

acc : [protected]

the document was attached...
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A
Ahmad Wahidi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket booking refund

Address:Abulfazal Jamia nagar Delhi

I have tried to book 5 online tickets for Humayun's tomb, Delhi from the QR code available in the monument.
I opened the website and made payment of Rs. 175 using my debit card.
I approved the payment from debit card.
Amount is deducted from the bank account but tickets were not genereted and payment page showed that payment failed.
I request you to pls look into the matter and refund my amount.

Transaction...
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B
Ben Israel
from Powai, Maharashtra
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PayU Refund from AirBnB Not Processed even after 2 months

Hello, I received a Refund from AirBnB via PayU on 1st October 2020 for a sum of 5591, yet to reach my bank account. My email benny.[protected]@gmail.com, my phone [protected]. Transaction Id:[protected]

All queries un answered, no tickets resolved....
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K
K Gowtham Krishna
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount has been deducted payment failed

Address:andhrapradesh

Traansaction id id 89050045
10480 rupees deducted while paying amount to ap transport website tax payments ap government...
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H
Hkumar7075
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Driving licence apply fraud

Website:www.aptransport.org

I paid driving licence fees of 1260 in paytm but in paytm it's showing successful but in aptransport.org showing payment failed. I asked the paytm department from our side transaction is successful we are not responsible go & ask merchant only .please help me...
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D
Dr.P.B.Srinivas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made on National Medical Commission website not received by them

Hi,
I paid Rs.59000 towards additional qualification registration fee on National Medical Commission website towards Additional qualification registration fee on 24/11/2020.
My payment was processed by PayUMoney and a confirmation email with successful payment was received soon after the payment to my email address. I was told today that my payment was not received by National Medical Commission.
I urge PayUMoney to...
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M
Mai dalu
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Plz refund my 400 rs

Address:Karnataka bidar

Plz refund my 400rs for topup in freefire i didn't get diamonds...
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K
Kalpitr6
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cm9004 payment

I was doing my registration for hari Singh Gour University for admission it's portal was payu with rupay card with central bank of india and it deducted my money of 150 and I have done it two times my total money deducted was 300 and I have to do payment through of registration as it was last date it always shows cm9004 duplicate records please help me to get refund as soon as possible please....
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I
ilavenil T
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed amount was debited from my bank kindly refund the amount

I made transaction with payumoney, transaction is failed but amount was debited..Still now is not refunded.

Transaction details as follows:
Account Number : [protected]
Transaction Date :[protected]
Withdrawal Amount : 2, 000.00
Particulars : MPAY/UPI/TRTR/[protected]/UTIB/payumoney.[protected]@/U

Merchant Name AVR SWARNAMAHAL JEWELRY PRIVATE LIMITED

Payment...
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N
nepal singh 98897
from Noida, Uttar Pradesh
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Payment debited but not refund yet

Address:Bareilly

On 21/11/2020 i have payed my fee of 1676 from bareilly college bareilly with its payment gateway of payumoney and it was a failed transaction it was DEBITED from my account It was not refund yet....
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Address:No: 4 Sundara vinayagar pet , Muthialpet, Pondicherry
Website:avrswarnamahalmyplan.com

I made transaction with payumoney, transaction is failed but amount was debited..Still now is not refunded
Merchant Name AVR SWARNAMAHAL JEWELRY PRIVATE LIMITED

Payment Amount 2000.00

Payment Id [protected]

Merchant Website/Store http://www.avrswarnamahalmyplan.com

Date/Time of Payment [protected]:37:51.0...
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