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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 3770
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PayUMoney reviews & complaints page 90

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Address:Gurugram

Please confirm whether you have authorised your employee to take my debit card details and reverse my payment on behalf of syndicate bank. I did not give otp to him, inspite of his request. Is this a correct practice?

Can you tell why can't money transfer to my account be made in the normal manner?...
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Address:Gurugram

I have given details to my bank (Syndicate) to investigate on their side.
In the meanwhile can you please confirm this amount rs 50779 was sent to my account (Source account) of syndicate bank [protected].
This will sort out this transfer from you on 28 april 20 to me which is not received till date.
Maybe the amount has been sent to a wrong account. This can be confirmed by me only if you tell me the account number where...
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D
Darshan1547
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Settlement Being Held

I done as the payment by customer as on 1st of July which is still today 8th July on hold they are asking me to provide the bill or any supporting where as i informed this is a outstanding amount but still it is pending please try to understand i am in a big problem please let them know about my issue and get this solved as sson as possible....
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R
ravi_k123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlements not received

Address:Navi Mumbai

We are using payumoney payment gateway to sell our products online (Mid : 5436060). There was an issue with our bank account registered with payumoney. Hence, around 3 weeks ago (On 13/06/2020) we changed to a different account and also completed all documentation work. Payumoney confirmed that the settlements that were pending before and after this will be credited to our account in 72 hours. Till date we have not received a single rupee...
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R
R Ghosh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from my account but not deposited in merchant's (postal life insurance account)

On 30.06.2020 i have paid my postal life insurance's policy no:cg-25976-uc premium rupees 4243/- from my icici credit card, authorization id: 872143.
But the amount not yet credited in the pli account. Still the apyment is showing pending.
Please resolve the issue at the earliest & credit the amount in my pli policy.
Regards,
Rajeeb ghosh
Mob:[protected]...
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S
Santosh Pattanaik
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payment id : 331790400

Address:VARANASI - 221001

Payment id :[protected] dated 27 june 12:22:50 am
Merchant id :[protected]Cinni electrical and appliances)
Order amount : 2, 875/-

Immediately after placing the order, i cancelled the order and asked for reund. Meanwhile 10 days have passed, but no refund yet.
When contacted, merchant says, he has not received the payment yet.
Since the merchant's account has not yet been credited, please...
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T
Tithi Ghosh
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Cancellation

Address:Surat

I have asked to cancel my order before it arrived but still they delivered the order and I have received bad quality and totally wrong order. After this experience with the website, I want to get my money back in my account as I don't want to buy anything from the website....
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B
BankimSaha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

East Delhi Municipal Corporation House Tax Failed Transaction

Address:EAST DELHI MUNICIPAL CORPORATION, DELHI

HI,
On 24th June 2020, I was trying to pay my House Tax INR 1500.98 to East Delhi Municipal Corporation thru PayuMoney. My ICICI Bank Account has been debited for the said amount INR 1500.98 but the same was not credited into East Delhi Municipal Corporation Account. I have also received message from Payumoney that the transaction is failed. Payumoney FAILED TRANSACTION message is attached herewith for your reference please.
Till...
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K
Kalikadevi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of rs. 2, 999/- made to vicebear.in

Payment of rs. 2, 999/- made to mobiletroley.in thru payumoney gateway on 16th june, 2020 from my credit card.
Transaction id :[protected].
Payumoney sms - your payment (Id[protected] of rs 2999.0 for vicebear.in is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj
Now, in spite of vigorous follow up thru email as no contact available, mobile is not yet delivered.
Hence, i request payumoney...
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Your transaction with payment id[protected] on date 22/06/2020 is successful. Please contact merchant for order/service delivery or refund related concerns. For above transaction who is the merchant?
Provide me details so that i can lodge complaint at cyber cell....
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S
Sunilvicku0876
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regading sms

Address:hamirpur

It has inform to you that i have not any account in payumn, but i have received lots of sms daily like that.... Your payment (Id[protected] of rs 17.0 for dit shimla is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj.
It is request to you please look into this matter and do needful. My mobile number is [protected] in which i have received such massages....
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V
Vasudevan Cheloor
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two payments not credited.

Address:Delhi

I had made two payments of rs. 4987.68 each on 26th may 2020, to est delhi munnicipal corporation as property tax. The payments have been debited from my sbi card. But not credited to ed mcd.
I made the two payments since the message was coming as not successful.
Subsequently i made a third payment through bank of maharashtra debit card which has been successful.
One transaction number is[protected]. I do notknow the other...
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N
Neelabh Bansal
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Not receiving a receipt

I had made a payment for my examination of ruhs university on
Date - 01/07/2020
Time - 18:14
Order id[protected]
Merchant identifier - 91a015b9eb82b10e0dbe
I have not received any receipt regarding the same
Please clarify the situation...
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A
abhidantu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got debited from account but payment in pending status

I have started to pay for the llr online ap but unfortunately i pressed the back button then it showed the payment failure and will be redirected to the merchant and the tab showed page loading but its not loaded even for more than hours and i was unable to make a new llr application because it showed the application number exits but a failure payment status and there is no way to apply for llr for me...
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Address:ZION MATRICULATION HIGHER SEC SCHOOL SELAIYUR CHENNAI 600073

The above payment for a school has been made by axis bank account no [protected] through payumoney gateway on 10.03.2020. The transaction code for the above transaction is ecom pur/payu money/[protected]/100320/14:13. Though the amount has been debited from my account the school account has not been credited. Immediately i contacted my banker and raised a complaint. Being the last date for the school fee payment immediately i paidrs.15805.15...
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V
vids_
from Mumbai, Maharashtra
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Sales team

Ticket # to[protected]

It's been 10 days since i raised this query and there has been no concrete response from payumoney. I'm looking for an escalation point or someone senior from the sales team to contact me. None of the phone numbers are functional nor is their sales team responding on email.

Hope this communication/ grievance channel works and someone responds.

Thank you....
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J
James Wesley Hunt
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purchase of ubl speaker

Address:Gurgaon, India

This message that was received in hotmail account of mine is as under and it did not escalate further
https://speakerdeals.co.in/[protected]/checkout
05108b3f4aeb0787d4e7561d7494c/thank you...
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P
pravash dash
from Ahmedabad, Gujarat
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Refund my sucessful transaction money

Transaction done 2/06/20 of 10750 but till date 29/06 they are not return my money he will changed extra 8800 for back my money i don't know which money he will charged
[protected]@gmail. Cm

Please do the needful...
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I paid rs 2999/- through pay u money on 02 jun 2020 to
Phonedeals.co.in to. Ankit jain.
Neither received phone nor refund.
Transaction id is[protected]

Message recd on 02 jun 2020
Order pds7181
Thank you for your purchase!
Hi mahaveer singh, we're getting your order ready to be shipped. We will notify you when it has been sent....
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T
Taxsponsor
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Request to delete my account

Address:mumbai maharashtra

Dear Payu team,

I have account in your database with the name of taxsponsor . i am not able to use this account for sometime.so i am requesting you to kindly delete my account from your database and also erase notification if any.

Sincerely,

Shivam Agarwal

[protected]...
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