PayUMoney Complaints & Reviews

The above payment for a school has been made by axis bank account no [protected] through payumoney gateway on 10.03.2020. The transaction code for the above transaction is ecom pur/payu money/[protected]/100320/14:13. Though the amount has been debited from my account the school account has not been credited. Immediately i contacted my banker and raised a complaint. Being the last date for the school fee payment immediately i paidrs.15805.15 using my axis bank credit card though payumoney which was successful. Our banker immediately on receiving my complaint and gave a temporary credit of rs.15786.28. But latter on 17.06.2020 reversed the the temporary credit of rs.15786.28 transaction details as payumoney vatika towers sgr fl.
I request you please inform me that the status of above transaction whether
Successful or pending or failure to claim the refund either from the school or from the bank.

Thank you

G. Emayavaramban
Manager retired
Reserve bank of india
Chennai
Mobile:[protected]
Mail:g. [protected]@gmail.com

Ticket # to[protected]

It's been 10 days since i raised this query and there has been no concrete response from payumoney. I'm looking for an escalation point or someone senior from the sales team to contact me. None of the phone numbers are functional nor is their sales team responding on email.

Hope this communication/ grievance channel works and someone responds.

Thank you.

This message that was received in hotmail account of mine is as under and it did not escalate further
https://speakerdeals.co.in/[protected]/checkout
05108b3f4aeb0787d4e7561d7494c/thank you

Transaction done 2/06/20 of 10750 but till date 29/06 they are not return my money he will changed extra 8800 for back my money i don't know which money he will charged
[protected]@gmail. Cm

Please do the needful

I paid rs 2999/- through pay u money on 02 jun 2020 to
Phonedeals.co.in to. Ankit jain.
Neither received phone nor refund.
Transaction id is[protected]

Message recd on 02 jun 2020
Order pds7181
Thank you for your purchase!
Hi mahaveer singh, we're getting your order ready to be shipped. We will notify you when it has been sent.

Dear Payu team,

I have account in your database with the name of taxsponsor . i am not able to use this account for sometime.so i am requesting you to kindly delete my account from your database and also erase notification if any.

Sincerely,

Shivam Agarwal

[protected]

My order confirmed and payment id[protected], dated 13.04.2020 but not delivered to me till now

I made a payment to my customer on 7th June 2020 and then they kept asking me for different documents and despite providing the documents didn't release the payments and have now stopped responding emails also, they do not have a helpline number also

For a while back i have written about my account is not closing and i got the reply from the company that it was closed but this wasn't the case. I have attached the link to the previous complaint and the response of the company too but even after that it wasn't. My account is still active.

Seriously what's the point of filing a complaint if you guys are not working on it and if you some issue then contact me but what's the point of lying???

Hoping of an early and positive response.

Link to previous complaint - https://www.consumercomplaints.in/payumoney-account-not-closing-c2566099#comment

Payment to our vendor name is pioneer coats payment on 03.06.2020 but still not credited in my bank account.
Transaction id is[protected] amt 1, 46, 849.00 mode of payment is credit card.
Name on credit card is prabhjot dhody. Customer mobile no is [protected] name beautex industries pvt ltd email id [protected]@beautex.in, [protected]@beautex.in
Please give me refund or settlement on priority basis to run of my business.
I already raised query through pay u money help center ticket no is nl[protected] & pp[protected] & wj[protected].
All the document is share from my side but no reply received pay u money.

Am a freelancer worker i got a project for ruppees 2684 i had paid
The merchant had made a payment through payumoney but now i can't reach him
I asked him to refund my money till now no response
I will provide you a proof of payment

I have booked krypton 9 pro mobile worth rs.4299 but i have recieved some other product names as tashan. So, now i want to cancel my order and take refund my money in my wallet and i have done the payment through payumoney.
Please help me with above stated issue.

Thanks and regards,
Swapnil patil
[protected]

I paid following transaction to humvyapaar.com to purchase mi trimmer, but the product is not delivered. Kindly refund my amount to the respective bank account.

17-jun[protected]jun-2020) to transfer
Inb payu payments private lim [protected]igaiummzk0 935.30 1, 881.59

Sir,
On 1st june, 2020 tried to make a payment to transmedia for rs.589 through credit card.

01.06.2020 11:47:49 at pur/payu money/[protected].
The above transaction was failed and the amount was debited in my credit card account. Hence requesting your good selves to credit the same amount to my account at an early date.
Thanking your
Yours faithfully
Kvs. Naga raju
Contact no:[protected]

I am a verified merchant on payumoney india and my merchant id is :- 7000889
One of my customer was done a transaction via pay u using debit card, below is the transaction detail.

Transaction id :[protected] dated :- 17/6/2020
Description : uftxpa0om0
Amount :- rs.545

Complaint query ticket generated on 17/6/2020
Ticket number :- bf[protected]
Reply received on 18/6/2020, detail is given below from payumoney
Information required

(Kindly provide invoice, proof of delivery and buyer confirmation through website stating (Kindly provide invoice, proof of delivery, for the transactions that are put on hold)

My business is individual how can i provide gst bill and registration numbe r

I have asked that i will show you my customer details if you need
They are not responding

Almost 10k amount was blocked for the 545 rupees

Please resolve the issue

Thanks.

Name - nishigandha gungalkar.

I have order yesterday two mobile phone on ezeephone.com but the site is fake or scam so please cancel my order and refund my money. Not interested to buy.

Order amount - 8958.40.
Payment i'd[protected].
Merchant order i'd - [protected].
Date & time of order - 19th june 20 8.22 pm.

Payment through-upi.

Contact no. [protected]/[protected].

It's an humble request to please refund my money and my order.

I am not interested in your products please refund my balance paytm [protected]

Dear payumoney team,

I had made a transaction of rs 590/- through payumoney, the transaction was successful, but i did not receive the receipt of the same on my registered email id.
The transaction details are as below:-
Transaction id:-[protected]gaiiuuqwz
Transaction amount:-rs 590/-
Transaction date:-19/03/2020

Since i have to submit the receipt of above in my company for recoupment purpose, it is requested to kindly provide me the receipt.

Thanks in advance

Https://www.ezeephones.com

This site is selling mobile phones and tablets. It is also giving ad in google and you tube. 17.06.20 I ordered mobile krypton note 9 pro of rs 4299 After order there is no mail. Rs 4299 debited amount from my account.but bill receipt different amounts. When I tried to send mail to ther support email I’d [protected]@ezeephone.com then getting invalid email I’d.

Also in this fraud payumoney https://www.payu.in/ payment gateway is also involved ad ezeephones company is registered with this compnay for payment transactions.

Both ezeephone and payu.in companies are doing openly fraud and looting public money openly.

I also would like to complaint google digital marketing where they are doing advertising of fraud company.

This is big scam.

Please help me to get my money back and save others people to cheated.take action immediately sir..

I ordered krypton note 9 pro for 4299Rs firstly, i paid money via PayUmoney after 3 days i complained about this site, when i complained one of them of company employe call me and ask for complained, he wont try to convene me and he told me your order is out of stock that why your payment will refunds, today i called him for asking about my money he tryed to take my bank info. and said for some calculation related to account detail andthe final ans is came as "My account pin" after few minutes i got massage from the bank as Debited 5000Rs.
please do something for me and for other people, Youtube and google need to verify the company before advertisement we take a risk because of trust on them.