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PayUMoney Complaints & Reviews

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Last updated May 9, 2024
Complaints 3771
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2132
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PayUMoney reviews & complaints page 91

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T
Taxsponsor
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Request to delete my account

Address:mumbai maharashtra

Dear Payu team,

I have account in your database with the name of taxsponsor . i am not able to use this account for sometime.so i am requesting you to kindly delete my account from your database and also erase notification if any.

Sincerely,

Shivam Agarwal

[protected]...
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B
binodpatra
from Hāora, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchase of mobile

Address:BISSAMCUTTACK
Website:[email protected]

My order confirmed and payment id[protected], dated 13.04.2020 but not delivered to me till now...
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Q
Qutub Kothari
from Kheralu, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PayuMoney not releasing my payments

I made a payment to my customer on 7th June 2020 and then they kept asking me for different documents and despite providing the documents didn't release the payments and have now stopped responding emails also, they do not have a helpline number also...
+1 photos
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E
Ekansh300
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account not closing even after complaining here

For a while back i have written about my account is not closing and i got the reply from the company that it was closed but this wasn't the case. I have attached the link to the previous complaint and the response of the company too but even after that it wasn't. My account is still active.

Seriously what's the point of filing a complaint if you guys are not working on it and if you some issue then contact me but what's the...
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B
bipl@1963
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment to our vendor through payumoney settlement not cleared settlement goes on hold

Address:Mumbai santacruz east

Payment to our vendor name is pioneer coats payment on 03.06.2020 but still not credited in my bank account.
Transaction id is[protected] amt 1, 46, 849.00 mode of payment is credit card.
Name on credit card is prabhjot dhody. Customer mobile no is [protected] name beautex industries pvt ltd email id [protected]@beautex.in, [protected]@beautex.in
Please give me refund or settlement on priority basis to run of my business.
I already...
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H
hareni
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I regarding for my refund

Address:Banglore

Am a freelancer worker i got a project for ruppees 2684 i had paid
The merchant had made a payment through payumoney but now i can't reach him
I asked him to refund my money till now no response
I will provide you a proof of payment...
+6 photos
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R
rgp8754
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I want to refund my order

I have booked krypton 9 pro mobile worth rs.4299 but i have recieved some other product names as tashan. So, now i want to cancel my order and take refund my money in my wallet and i have done the payment through payumoney.
Please help me with above stated issue.

Thanks and regards,
Swapnil patil
[protected]...
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I paid following transaction to humvyapaar.com to purchase mi trimmer, but the product is not delivered. Kindly refund my amount to the respective bank account.

17-jun[protected]jun-2020) to transfer
Inb payu payments private lim [protected]igaiummzk0 935.30 1, 881.59...
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K
Kopparthi Naga Raju
from Guntur, Andhra Pradesh
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Transaction made through payumoney but transaction failed - regd.

Sir,
On 1st june, 2020 tried to make a payment to transmedia for rs.589 through credit card.

01.06.2020 11:47:49 at pur/payu money/[protected].
The above transaction was failed and the amount was debited in my credit card account. Hence requesting your good selves to credit the same amount to my account at an early date.
Thanking your
Yours faithfully
Kvs. Naga raju
Contact no:[protected]...
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S
saikumar2304
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

all settlement on hold because of one payment

I am a verified merchant on payumoney india and my merchant id is :- 7000889
One of my customer was done a transaction via pay u using debit card, below is the transaction detail.

Transaction id :[protected] dated :- 17/6/2020
Description : uftxpa0om0
Amount :- rs.545

Complaint query ticket generated on 17/6/2020
Ticket number :- bf[protected]
Reply received on 18/6/2020, detail...
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N
nishasandip
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Cancel my order and refund my money

Address:Sadar Bazar Idgah Colony Agra Uttar Pradesh

Name - nishigandha gungalkar.

I have order yesterday two mobile phone on ezeephone.com but the site is fake or scam so please cancel my order and refund my money. Not interested to buy.

Order amount - 8958.40.
Payment i'd[protected].
Merchant order i'd - [protected].
Date & time of order - 19th june 20 8.22 pm.

Payment through-upi.

Contact no. [protected]/[protected].br...
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P
Pradumman dubey
from Mumbai, Maharashtra
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i am not interested please refund my balance in you id 9112548141@ybl

Address:Gram Raipu khas post manar bindwaliya kushinagar up

I am not interested in your products please refund my balance paytm [protected]...
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Dear payumoney team,

I had made a transaction of rs 590/- through payumoney, the transaction was successful, but i did not receive the receipt of the same on my registered email id.
The transaction details are as below:-
Transaction id:-[protected]gaiiuuqwz
Transaction amount:-rs 590/-
Transaction date:-19/03/2020

Since i have to submit the receipt of above in my company for recoupment...
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R
rgp8754
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to refund my ordered product money

Https://www.ezeephones.com

This site is selling mobile phones and tablets. It is also giving ad in google and you tube. 17.06.20 I ordered mobile krypton note 9 pro of rs 4299 After order there is no mail. Rs 4299 debited amount from my account.but bill receipt different amounts. When I tried to send mail to ther support email I’d [protected]@ezeephone.com then getting invalid email I’d.

Also in this fraud payumoney...
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I ordered krypton note 9 pro for 4299Rs firstly, i paid money via PayUmoney after 3 days i complained about this site, when i complained one of them of company employe call me and ask for complained, he wont try to convene me and he told me your order is out of stock that why your payment will refunds, today i called him for asking about my money he tryed to take my bank info. and said for some calculation related to account detail andthe...
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S
SSEnterprises
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PayUMoney my funds settlement is on hold

I am a verified merchant on pay u india and my merchant id is :- 5694388.
One of my customer was done 1 transaction via pay u using cc, below is the transaction detail.

Transection id :[protected] dated :- 9/6/2020
Description :[protected]
Source id :- [protected]
Amount :- 1100.00

Complaint query ticket genereted on 13/6/2020
Ticket number :- bh[protected]
Reply...
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S
saikumar2304
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlements not done

Date of the incident[protected]

my customers are paid me a amount for my services
almost 10k rupees worth has been blocked and they are not releasing the amount and i have raised a ticket they are not responding

please solve the problem...
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Address:Kurnool

On[protected] i have made a transaction ezeephone.com of rs.4479.2

No response from merchant

I request payumoney to submit merchant details his account number etc.. Otherwise payumonry has to refund the amount as it allowed payment service to fraud website.

My mobile [protected]...
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P
Prajeet Mahipal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount hold

My merchant id 6130724
Payumoney says that
As payment id:[protected] has been done using your own card, we will not be able to process this amount as self-transaction are prohibited at Payu Money. However, we will refund this transaction back to its source after TDR deduction for Rs 29292, and the same shall reflect in your account within 3-5 working days. Kindly approve.
But amount not refunded to customer credit card...
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S
Smitha Sriram
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Payment made but no order confirmation

I made a transaction to evok.com through amazon pay and payu gateway. A money of 27711 rs was deducted but the merchant says transaction failed and money credited back which i did not receive. Transaction date is june 2, 2020 and id is [protected].
Kindly make sure the money is credited back to my account....
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