PayUMoney Complaints & Reviews

I received a mail from below email ID:
PAYU MONEY
It has asked me to deposit Rs. 1200/- towards cancellation charges to process refund of a fraudulent transaction happened 3 years ago. They have provided bank details also.

I want to know whether the email domain is genuine and should I deposit the amount in given bank account?

Below is the exact text and bank account details that I received.

PAYU MONEY
Sep 3, 2021, 10:46 AM (13 days ago)
to me

Dear customer,

you are informed that this email is related to the transaction done by you in Jobish company which is a fraud transaction, so this money is being returned to you by Pay U Money payment gateway, for which you have to be determined by the government. Service cancellation GST amount will have to be deposited and then your money will be refunded in the same account, the details of the transaction done by you please check and inform us your money will be credited in your account at the same time, Please give us the transaction number after depositing the amount, after that your file will be processed, for this refund you will have to deposit the GST fee of INR 1200 /- Please inform us by email after the process is completed.

PayUmoney Refund Team

Address: No 51, Institutional Area, Sector 32, Gurugram, Haryana 122002

Please find out the bank details:-
A/C Number[protected]
IFSC CODE - IPOS0000001
NAME payumoney
BANK NAME - IPPB

I purchased views on youtube via PayU and it said the transaction with Horizon Nature was successful. I purchased views worth of Rupees 1850 on 13/9/2021

I have a payment on 14th Aug for Rs 9, 425 via CC using payu as gateway to Marol Acedemy

but school is saying payment is still not received, neither i received the message or do i have transaction id
CC company have only reference id which [protected]

Upi trasaction id ..[protected] of rs.1251
upi trasaction id ..[protected] of rs 1251
upi trasaction id ..[protected] of rs 1251

3 transactions were done to same account, but only one credited .. Rest of the two is neither credited nor returned
date of transaction was 13/09/2021

[protected]

Made online payment of rs.2000/- for IIFT EPGIDB course registration on IIFT website. After making payment next screen showing the message of cm90004-duplicate record message. At the same time money was debited and the payment status also not updated.
The bank from which payment debited is union bank of india showing transaction id[protected]. Hence it is requested to refund my money of rs.2000/- as soon as possible.
Debited account no.:- [protected]

I ordered a outfit for my baby boy I don't get any msg from friendsfashion37 on this website to know how my product is dispatched and it will be delivered I had face so many troubles in thz website there is no option for cancel order aur refunded money so therefore I directly go to payu money website to get my money refund bcz the amount will be deduct from this website plz solve my problem and get my money back

I continue contact in help center almost 48 hours done still no response from payumoney

Csc transaction got failure amount debited but not credited into my csc wallet kindly do the refund asap...

Hii Sir/Mam

I purchased Jio JMR541 Wireless Router from Trademeshop on[protected]of Rupees 990/_ and I have made a payment through Google pay, payment done to payu.in But still the product doesn't Delivered at my location. Afterwards I know that this is a Fraud Website so I have to cancel my order and want my money back.

My payment Details:
Transaction ID [protected]

If I didn't get money then see what can I do😡😡😡 Don't take it easy my complain If this will not resolve then I will go to Cyber Cell n my Uncle is working over their he has gaven me idea to do complain over here. So plz do it fast n I have done through GPAY so return it back

Pls refund my money

I had purchased a topup in payu app but i didn't get diamond in my id
i want my money to be refunded
2500/-

It's been about ten days since we filed a complaint about Payumoney not working properly, and no one has bothered to react. We've been pursuing the helpdesk for a week, sharing every screenshot, and the expected TAT was September 10, 2021, yet the status remains in progress.

We lose money because the majority of our orders come in the first week of each month. In a nutshell, we are also losing consumers on a daily basis.

Pura Foroud hai kuch bi order mut karo

Orignal Amazon or flifkart hai

baki sab Bhogasss hai

Puma shoes Not Delevore

0n[protected] I remitted Rs.897.00 vide Txn.[protected] through my CREDIT CARD which was duly received bu PAYU team for BAJRANGI CREATION.But till date I have neither received my ORDER nor any information from the DEALER. As i did not get any response I request your goodself to look into the matter and get my problem solved. I shall be very thankful if you could solve my problem and help me to either get my product delivered or the amount remitted be refunded back to me.
With Regards
RAJ KUMAR MADAN
(M) [protected]

Dear Team,

I had paid PayUmoney a company of 10 thousand rupees They did not give me the service after the payment was completed but when I asked them for a refund, they did not even give me a refund.

Name - Amol karad
Email - amolkarad.[protected]@gmail.com
Contact- [protected]/[protected]
Delayed Payment - 10000

Payment details

Transaction ID:[protected]
Utr Number[protected]
Amount Paid: 10000.00
Order Date:[protected]:21:23

Respected Sir/Madam,
As IGNOU (Indira Gandhi National Open University) use your payment gateway for Online Exam Payment Fees, That's why I am writing this email for further confirmation from your side. Please give your valuable reply after doing investigation & when you are fully confirmed. Your reply may be used as a proof when I will ask for Refund from either your client or my Bank.
28th September 2019 at 01:00 A.M I received a confirmation message from PayU Payments Private Limited that my transition towards Term end examination of June 2019 form fillup payment is successfully completed.
When I tried to pay that amount 450/- inr for the first time... after putting OTP on the payment page it was redirected to a white blank page & a message was poped up - "Session Timeout". Then I tried to execute for the second time & it was successful. My money was deducted for that previous failed transaction too...

PayU ID
Bank Ref NoActionAmount
Requested TimeSuccess TimeBank ARN
[protected]IGAFTGXAO0capture450.00
[protected]:07:[protected]:07:06

PayU IDBank Ref NoActionAmount
Requested TimeSuccess TimeBank ARN
[protected]IGAFTGWTA5capture450.00
[protected]:00:[protected]:00:51
According to your client IGNOU (Indira Gandhi National Open University) initially they confirmed that they received two payments but after that they started telling me, there is no excess payment received...

First they told me that they received payment Four Times which was not anyway true...In next reply They Told me that they received payment Twice - Which was CorrectAfter that till date they denied again & again, That they received any extra Exam Fees

Here are two possibilities, Either IGNOU will refund me the excess amount if it was successfully passed through your payment gateway or PayuMoney will release the failed transaction amount towards my bank.

I am requesting you to communicate with your client IGNOU to know whether they received two payments or not through your gateway or it may be stuck in your system unknowingly. Right now it's not the matter of 430/-inr Amount. I really want to know where it lost in the era of online banking which is almost impossible. If there is a flaw or corruption in the system then it's a matter of concern for me & I am exploring legal action. So to arrange the case first we need confirmation from all sides then I can make a decision on how to deal with it...

I sent Rs.3768.00 to https://www.rechargedishtv.in/ for paying my annual subscription for renewing my Dish TV account using my credit card through payU portal. This transaction has been confirmed by my credit card service provider, but no acknowledgement from rechargedishtv or, payU. No trans Id given.
Two complaint tickets raised with payU help (Tkt Id.: FF[protected], dt. 10.09.21 and YV[protected], dt. 11.09.21). So far no solution.
Pl. help to get back my money (Rs.3768) transacted to payU.

There was a website named trademeshop.com on which I order a JIO dongle by paying 1500 rupees. Transaction was processed by PayUMoney. Later that website vanished their phone number email ID anything is not working. Why PayUMoney processes the transaction to a fraudulent website.

I paid via UPI on 30th August and transaction ID is[protected] and it transacted into an Axis Bank Account.

I need refund of this money.

I have order to one of kids material through PayU money, but till now not receive