PayUMoney — Fraud Merchant -- [protected]@passportsindiaseva.com via PayUMoney | |||
Hi Team, I made two transactions via PayUMoney to merchant [protected]@passportsindiaseva.com of rupees 2995 * 2 = 5990 for my passport renewal and my wife new passport application. I made this transaction as the website looks genuine initially and payment gate way is trusted i.e PayUMoney. Hence I trusted and made payment. After payment made, I receive email from [protected]@passportsindiaseva.com Dear Applicant, Congratulations! You have been registered successfully on Passport Seva!! We have received your application, Your Appointment Schedule confirmation will be sent via mail within 24-48 hours.Your Application id - a0e4fb83b427ef13 I waited for 48 hrs and now its 12 days. i didn't received any update. hence i called passport customer care. they confirmed me that it may be a fraud website. i tried to open the same website now. its not working. I lost my hard earned money. please refund my money and take necessary action on the website. I am enclosing all the attachments. please do the needful and return my money My email :[protected]@gmail.com Regards, Ruhullah Was this information helpful? | |||
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PayUMoney customer support has been notified about the posted complaint. Verified Support May 31, 2021 PayUMoney Customer Care's response Hey, this is a successful TXN via PayUmoney Payment ID[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant at [protected]@gmail.com directly to get the status at their end.
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 3 Comments | |||
Comments
I clearly mentioned that merchant is fraud as that email and domain no more exists. How can PayUmoney authenticated and trusted such fraud merchants and giving access for payments thr your payment gateway.? I sincerely request PayUmoney to find out the merchant as you know merchant more than customer as they are associated with your site. Also provide full merchant details which will help me to find out the contacts to file Police complaint. Llz fo the needful from your side.
Reply
Hello Team,
Can you please help us to get our hard earned money back by providing details of Merchant. I have also done the transaction of 3495 Rs. And did not receive any communication. Please act asap this will avoid further frauds. Kindly act asap.
Can you please help us to get our hard earned money back by providing details of Merchant. I have also done the transaction of 3495 Rs. And did not receive any communication. Please act asap this will avoid further frauds. Kindly act asap.
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