PayUMoney Complaints & Reviews

Dear sir/mam
Greetings! We have registered ourselves as merchant with payumoney payment gateway with merchant id - 8120649 and our account has been activated. We have tested it by sending a small amount of ₹100 with transaction id - [protected] and it has been more than 3 days since and the settlement is on hold and there is no response for query posted through help.payu.in. None of the queries were resolved nor responded and they are all beyond expected end date. There is no contact details to contact anyone or even an email. When we try to send an email to [protected]@payumoney.com, all our emails are denied from the server because of some restrictions posted by host. We can activate our online sales only if this issue gets resolved and our business is out on hold for issue with payment gateway. Please do the needful. Looking forward to hear from you.

Thank you

Regards
Akshay Ravichandran
Proprietor - Weddings India
www.bridengroom.org

On 24.05.2021, I applied for my ownon www.https://passportsindiaseva.in/. I made two transactions of INR 2995 from my credit card for the renewal of my passport. As per the terms of payment, the amount would include my fees for passports renewal and I would get a call from the passport officer to fix my appointment at the passport office Chandigarh as per the available time slots. The payment gateway was PAYU MONEY. After I made the payments I got two SMS from (JK-PAYUMN) and email from ([protected]@passportsindiaseva.in), which made me a little suspicious about the authenticity of the website. The reference numbers/application numbers in these SMS/EMAILS did not appear to be genuine.

Paid for a blood pressure monitor online through PAYU gateway to GOODLUCKSALES.COM.
IT WAS A SCAM WEBSITE AND MY PAYMENT HAS NOT BEEN REFUNDED EVEN AFTER REPEATED MAILS.

TRANSACTION ID - [protected]
AMOUNT PAID - 2549.00
MODE OF PAYMENT - PAYTM
DATE - 15/05/2021

On 08/05/2021 i have orderd luminous inverter and 150 ah battery from the date they just say we are shipping the product but they did not.after 15 days asking go on they have cancelled my order and there after a week they told we have initiated refund but its been two weeks no refund is credited to my account

I have raised a request for reversal of my amount that I accidentally paid to scammer.
I have mailed thrice and didn't received any response from Payumoney team.
It's my humble request to respond the mail.
Thank you

Name Sivakumar
Freefire id -protected
Gmail. [protected]@gmail.com
Mode of payment-google pay
Transition id-[protected]
Date-25/05/21

I want diamonds...

Dear sir

Transaction ID: [protected]
Merchant Website: https://goodlucksales.com
Amount Paid: 11294.00
Order Date:[protected]:26:39
Customer Phone Number: [protected].

please refund money.

thanks

your faithfully

S.K.THAMILVANAN

My money is stuck and ON HOLD
my account is [protected]@gmail.com
there is no response from payu site
https://www.payu.in/business/settlements

i can see the money is ON HOLD

please help
my fone is[protected]

Hello Team
I purchased diamond of RS 40/- from https://gameskharido-doubles.in They have debited my money and have not give me Free fire Diamond.

I want my money refunded Immediately
Transaction No. [protected] for Rs 40.00 done for Free Fire TopUp has succeeded from payu team

Please support

Dear sir/mam
Greetings! We have registered ourselves as merchant with payumoney payment gateway with merchant id - 8120649 and our account has been activated. We have tested it by sending a small amount of ₹100 with transaction id - [protected] and it has been more than 3 days since and the settlement is on hold and there is no response for query posted through help.payu.in. We can activate our online sales only if this issue gets resolved and our business is out on hold for issue with payment gateway. Please do the needful. Looking forward to hear from you.

Thank you

Regards
Akshay Ravichandran
Proprietor - Weddings India
www.bridengroom.org

I have paid the application fee, Insurance fee and Agreement fee and then I contacted Money4Credit on [protected]. I got this number on facebook. I had mentioned the person regarding the loan issue as to which he informed us that he has not received any application nor any payment regarding our loan. He asked us to send him all the transactions details over whatsapp and claimed this website to be fraud. Later, on asking him for his website, he was circling around the conversation and did not share the website. He could see that we had paid through our HDFC bank and he gave us the other number ‭[protected]‬ saying that it was the number of the fraud company. When we tried to contact over there, no body picked up our call. I know this is a FRAUD and i really want my money back. ₹6500 is not a small amount for me, and if this issue is not resolved within 15days I am going to file an FIR to the consumer court. I needed the loan really urgently, I had a deadline to pay in my college. And due to his thing, I lost the money i had.
I am going to file a suite with compensation to the Consumer Court, against the Company and the holder of the given number.
My application number or policy number is 56849774.
My transaction ids are [protected], [protected], [protected] for the amount of ₹1115, ₹1700 and ₹2650 respectively made on 24th May 2021.
Kindly help me with this at the earliest.

A payment of Rs. 1800 has been made on my Citibank Credit Card ending with 0130 on 30th March, 2021 thru PayUMoney portal. I need your help to let me know the merchant as I'm not able to locate the same. Please revert back at ma.[protected]@gmail.com.

Best wishes

Manish Agrawal

I paid the online merchant having payu transaction by using my gpay . I haven't received the product and haven't got any reply for my mail. I have transaction ID and details . Kindly help me out . Below details are the one I received after payment.

Transaction ID: [protected]
Merchant Website: https://ashishgopani.myshopify.com
Amount Paid: 398.00
Order Date:[protected]:59:28
Customer Shipping Address: The Leprosy Mission Hospital Faizabad Road CMCX
Barabanki
IN
225001

For any information pertaining to the status of your order, please visit https://ashishgopani.myshopify.com

Thanks and Regards,
PayU on behalf of sareezo

Dear sir,
I place the order dated 14/05/2021 time 10.52.17
Transaction ID : [protected] Rs. 498/- and paid by SBI Debit card. Attached find the mail received from the merchant, kindly do the needful

regards
Prashant Patil
prapatilphki123gmail, com

My Account is Not Redirecting to Merchant Dashboard Its Redirecting to Business page.
And I Am trying to Contact with payu Using Help Section Fron 18 may 2021 No Reply From Customer Support.

Hello, I have complaint regarding the payu payment settlement. I have received around 30k+ thousands after selling in-game service from my site.

received settlement of 20k but 10k is stuck.

Note there's no chargeback made yet. reputation is good.

I don't know where to reach out them because chat support is Robot.

Here's my merchant id : 8049409

Please review my account again and you can hold for as much as you can to check for any possible chargeback. But please do not hold it forever because I'll be in loss.

Thanks

On 22.05.2021, I applied for my own and my son’s passport renewal online on www.https://passportsindiaseva.in/. I made two transactions of INR 3495 and INR 2495 from my credit card for the renewal of my passports. As per the terms of payment, the amount would include my fees for passports renewal and I would get a call from the passport officer to fix my appointment at the passport office Chandigarh as per the available time slots. The payment gateway was PAYU MONEY. After I made the payments I got two SMS from (JK-PAYUMN) and email from ([protected]@passportsindiaseva.in), which made me a little suspicious about the authenticity of the website. The reference numbers/application numbers in these SMS/EMAILS did not appear to be genuine.

Thereafter, I have got emails from [protected]@passportsindiaseva.in stating that my appointment and my son’s appointment at the passport office chandigarh has been fixed for 24.05.2021(Monday). I was being further asked to make a payments of INR 2000 and INR1000 again at the RPO chandigarh at the time of my appointment(s). t

I did some research online and found that these are fake websites. The details of the appointment /date /transaction id/ reference numbers etc. are all invalid. I will happily provide the necessary information, email/sms etc. to prove the above. I found out that the actual cost of the above services for 2 persons is INR2500. If PAY U MONEY is working with such dubious vendors/ service providers then it also effects their reputation and credibility.

Such fraudulent websites must be checked/red flagged. This can be done, if responsible payment gateways like yourself will not let them get away with such fraudulent financial transactions . If they get away with this, they will get encouraged and scam more people.

All this amounts to merchant fraud- to which PAY U MONEY I is also pray to. therefore I request you to reverse the charges.I can provide you all the necessary information/proof regrading the above. contact me at [protected]@gmail.com

Sir I have raised a ticket No.DP[protected] on dt. 13.05.2021, but my issue is not resolved still now.
Kindly do the needful as soon as possible.

Your payment(Id[protected] of Rs 379.0 for he and she is successful. On 26/04/21
Yet not received order or refund ??

Hello,
My settlement has been on hold since one week. I checked with your computerized help service it says it would be done within 24 hrs. I have been trying to contact the customer care number but it says invalid number. How are we suppose to trust you people with such inconvenience. Very disappointed.