[Resolved]  PayUMoney — Free Fire Diamond not credited and my money debit I want refund

Address:Nasik
Website:gameskharido-doubles.in

Hello Team
I purchased diamond of RS 40/- from https://gameskharido-doubles.in They have debited my money and have not give me Free fire Diamond.

I want my money refunded Immediately
Transaction No. [protected] for Rs 40.00 done for Free Fire TopUp has succeeded from payu team

Please support
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Aug 10, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
May 26, 2021
PayUMoney Customer Care's response
Hey, this is a successful TXN via PayUmoney Payment ID [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.
Complaint comments 

Comments

I'm free fire top but no diamond please refund my money back please refund 😡

PayUMoney Customer Care's response, Aug 27, 2021
Verified Support
Hi! Please note, for any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you need to connect with the merchant directly for further assistance.
Hello sir
400 Rupees Diamond Top Up
But not received diamond ya Refund my money for Account

PayUMoney Customer Care's response, Jun 19, 2021
Verified Support
Hi,

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service-related issues.

Stay Safe, PayU
Please give me my money

I am 240 rupees diamond top up but not received in diamond in my FF account please give me a money sir pls

PayUMoney Customer Care's response, Jun 19, 2021
Verified Support
Hi,

Please note that this is a successful transaction via PayU Id - 13190570137 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 1b7554e06d0f8032a196 in order to get the status at their end.

We advise you to please get in touch with the issuing bank and initiate an official complaint (Dispute) regarding the same, in case if the concerned merchant is not providing the services.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence any refund/resolution will be provided by the merchant only.

Regards,
Team PayU
Hello sir ihave paid rs 240 for diamond top-up but the diamond are not received my free fire Id pls help me to refund my amount or help me to give as diamond

PayUMoney Customer Care's response, Jul 7, 2021
Verified Support
Hi! As checked, this is a successful transaction via PayU Id - 13461258877 at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.
Sir, I have recharged 60 rupees for 520 diamonds in my free fire account.Trasanction was successful.but diamond is not credited in my account.

PayUMoney Customer Care's response, Jul 13, 2021
Verified Support
Hi,

Please note that this is a successful transaction via PayU ID: 13509319891 at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 6524409 in order to get the status at their end.

Regards,
Team PayU
Hi Sir, i have topup for 400rps the payment is successful at the end and debited for my account but the daimond is not received please, refund my amount

PayUMoney Customer Care's response, Jul 14, 2021
Verified Support
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
Hi! As checked, this is a successful transaction via at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Hlo sir 400 rupees diamonds purchase but not received payment was successfully done date 11August

Tfvubjjb's reply, Aug 11, 2021
Refund my money
My money is debit but diomond is not credit in my free fair account

My money is debit but diomond is not credit in my free fair account I want refund my money

PayUMoney Customer Care's response, Aug 14, 2021
Verified Support
Hi! You need to connect with the merchant directly for further assistance on the same.
Hello Sir, i have topup for 400rps the payment is successful at the end and debited for my account but the daimond is not received please, refund my amount
Please

PayUMoney Customer Care's response, Aug 16, 2021
Verified Support
Hi,

Please note that this is a successful transaction via Payment Id - 13815358571 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 6117007 in order to get the status at their end.

Regards,
Team PayU
PayUMoney Customer Care's response, Aug 16, 2021
Verified Support
Hi,

Please note that this is a successful transaction via Payment Id - 13815358571 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 6117007 in order to get the status at their end.

Regards,
Team PayU
Sir please send my money

PayUMoney Customer Care's response, Aug 24, 2021
Verified Support
Hi,

Please note that this is a successful transaction via PayU Id - 13804918060 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 5967313 in order to get the status at their end.

Regards,
Team PayU
Hello Sir, i have topup for 800rps the payment is successful at the end and debited for my account but the daimond is not received please, refund my amount
Please...
(Transaction No. [protected] for Rs 800.00 done for Free Fire TopUp has succeeded from payu team)
Game id[protected]

PayUMoney Customer Care's response, Aug 24, 2021
Verified Support
Hi!

Apologies for the inconvenience. As checked, this is a successful transaction via PayU Id - 13847164220 at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on shersinghbabhnan252525@gmail.com for further assistance with your query.

Regards,
Team PayU
Hello Team
I purchased diamond of RS 40/- from https://gameskharido-doubles.in They have debited my money and have not give me Free fire Diamond.

I want my money refunded Immediately
Transaction No.[protected] for Rs 80.00 done for Free Fire TopUp has succeeded from payu team
Hello Team
I purchased diamond of RS 80/- from https://gameskharido-doubles.in They have debited my money and have not give me Free fire Diamond.

I want my money refunded Immediately
Transaction No.[protected] for Rs 80.00 done for Free Fire TopUp has succeeded from payu team
PayUMoney Customer Care's response, Aug 26, 2021
Verified Support
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
I'm top up free fire but no diamond please refund my money 💰

I'm free fire top but no diamond please refund my money back please refund 😡

I am top up for 400 my money debited but Daimonds not yet come please refund my money

Hi! As checked, this is a successful transaction via payment Id - 13894528037 at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on mpsinghbabhnan30@gmail.com for further assistance with your query. Regards, Team PayU
I am free fire top up but no diamonds receive please refund my money 💵💰

PayUMoney Customer Care's response, Sep 29, 2021
Verified Support
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.

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