[Resolved] PayUMoney — no refund of train ticket | |||
I have booked three train ticket on irctc on 5 dec. And 7 dec. And paid by pay u money "payumpp" through bank icici bank as well as pnb. These ticket are cancelled on 10 dec. & 23 dec. Ammount are made for refund 7880 rs., till now no refund in my account received. Plz solve this matter quickly and informed me about this status... Name : amit dhankhar ([protected]@gmail.com) Mob. [protected] Was this information helpful? | |||
Mar 17, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 14, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |||
 4 Comments | |||
Comments
I have paid to Vastr Cart Web site for paying online purchase of Rs 499.95. Order Number #1049 but still there is no response from the vendor.
I have received sms from Payu money as below.
Your amount (Id[protected] of Rs 499.95 for Anurag Choubey is successful.
I have received sms from Payu money as below.
Your amount (Id[protected] of Rs 499.95 for Anurag Choubey is successful.
PayUMoney Customer Care's response, Feb 14, 2018
Verified Support
Hi,
We would like to inform you that the TXN for the Payment Id XXXXXX is successful at our end. The amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - XXXXXX in order to get the status at their end.
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
We would like to inform you that the TXN for the Payment Id XXXXXX is successful at our end. The amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - XXXXXX in order to get the status at their end.
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
PayUMoney Customer Care's response, Feb 14, 2018
Verified Support
Hi,
We would like to inform you that the TXN for the Payment Id 167373171 is successful at our end. The amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 80327966730 in order to get the status at their end.
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
We would like to inform you that the TXN for the Payment Id 167373171 is successful at our end. The amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 80327966730 in order to get the status at their end.
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
I used this in fipola nad woohoo. both trans were cancelled but money was debited. and no refund its been a month .
worst people.
i want my money back. this is not a joke just taking someones money .
worst people.
i want my money back. this is not a joke just taking someones money .
PayUMoney Customer Care's response, Feb 14, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
Please provide the information about the reference no
payu [protected]
payu [protected]
PayUMoney Customer Care's response, Feb 13, 2018
Verified Support
Hi,
We would like to inform you that the TXN for the Payment Id 6405244364 is successful at our end. The amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
We would like to inform you that the TXN for the Payment Id 6405244364 is successful at our end. The amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
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hamne hdfc bank me colain kiya to waha se bola gaya ki murchent ka transection detail lekar aawo.
complain no... 1400567 hai
kripaya 25 aug 2017 se 25 sep 2017 tak ka tranjection detail dene ki kripa karen
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team