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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 144

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S
srinivas peddinti
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not credited to my account.

Good afternoon sir. I done some railway reservation through irctc. The reason is ticket is not booked but amount is debited to my account. The details are
Id no: [protected] amount: 190 dob:[protected]Ee-kzj)
Id no: [protected] amount: 190 dob:[protected]Kzj-ee)
Id no: [protected] amount: 190 dob:[protected]Kzj-ee)
I requested to you plz solve my problem.in irctc website amount is credited...
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V
Vaibhav Mohire
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got debited yet payment failed at payu server

I was trying to make a payment of rs 1500 from my account in standard chartered bank using my debit card through payu money. This payment was for edureka. The payment got failed and got redirected to sbi site yet the amount got debited from my account. The evidences are attached below for reference. Please look into this and let me know what needs to be done.
Kindly suggest...
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K
Kumar_shubham
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving confirmation about payment

Address:New Delhi, Delhi, 110009

On 31st January 2018 i made a debit card transaction from my icici debit card of 2025 rs to great lakes chennai and my transaction showed successful for the same, but I didn’t received the confirmation mail which contain application number and password, and i now I couldn’t able to access my form as they say your payment has been bounced, kindly send the payumoney receipt .
But my account got debited with 2025 with successful...
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D
Dugse nathella
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1000 rs- refund not credited with payumoney- worst experience

Address:560049

Merchant (Royal brothers) has initiated refund of 1000rs to my bank account through payumoney on 31st december 2017.. i got email from payumoney on January 1st 2018 my refund amount is initiated. After that i didn't receive any communication and amount also is not yet credited to my bank account.. it is almost 1month now. I don't know what is happening. I raised consumer complaint and tried to reach customer care.. Payumoney team gave me...
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L
lovelyjaan
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled ticket

Dear sir,
On 13/01/2018 i was booking a ticket through irctc website whose pnr is [protected]. But some reason i was cancelled the ticket but not refunded money on my pnb account. I checked the status on irctc website, it shows refunded but not transfer on account.
Please resolve this issue as soon as possible because i am poor student. Because this money is very important to me...
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P
pratap14
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of cancelled irctc ticket booked

I had cancelled an e-ticket from IRCTC on 4th Jan 2018. Ticket get cancelled and the amount was refunded by IRCTC on 4th Jan 2018, using ITZ gateway as per the message sent by IRCTC. But till now i have not received the refunded amount.

Transaction ID: [protected]
Cancellation/Refund ID: [protected]

I would like to get this problem solved as soon as possible....
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S
Samrat2788
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of my money for my ticket booking

Address:Nagpur, Maharashtra, 441108

I have booked a ticket from irctc and at the time of payment i have selected option credit card using payu and after the transaction only amount get deducted from my card but ticket not get booked. Please refund my money. Also let me know why this is happening because of this i am facing lot of problems as now tickets are not available for the date....
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R
RSuzi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about refund from irctc

Address:New Delhi, Delhi, 110059

Dear payu
Irctc has intiated the refund of 495 on 23 jan and money is been credited to payu. And i donot have any payu acc. I have done this transaction through irctc payu... So refund the same in my acc from which i have paid the amount..!!!
Pnr - [protected]

The refund was initiated on 23 jan and is credited by irctc. I had used idbi debit card for transaction through irctc...

I have also tried...
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S
Suman Tetarwal
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double transaction

I filled mbbs 2nd yr exam form on 22/01/17.in 1st transaction the screen shows that it was unsuccessful & than i had to another transaction for the same which was successful but my bank statement is know showing that two transaction to ruhs had occured & fee of form hasbeen charged two times (2914.39 + 2914.39) p/z kindly look into the matter & take action as soon as possible.
Your's sincerely
Suman tetarwal
(2015...
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I
indu.nain
from Palwal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pay money to bhiwani board enrollment fees using netbanking but deducted from my account and not shown in payment successful in board site

Address:Faridabad, Haryana

I have paid money around 3:30 pm today by using my SBI netbanking for Enrollment of IX students to Bhiwani Board Haryana. The amount has been deducted from my account but not shown payment successful in Bhiwani Borad site (http://www.bsehexam2017.in/NewEnrollment).
please resolve this as early as possible as today is the last date for payment.

GHS INDRA NAGAR FBD...
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V
Vivek Sarthak
from Dumka, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled amount not refund in my account

Address:Dhanbad, Jharkhand, 828127

I booked ticket from dhanbad to bhabua road on[protected] through irctc payumpp. Train no 13307 and cancel the same on[protected]. Pnr no [protected] please check the matter and pay the refunded amount.
Another
I booked ticket from bhabua road to dhanbad on[protected] through irctc payumpp train no 13010 and cancel the same on[protected]. Pnr no [protected] please check the matter and pay the refunded amount....
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S
singhroshni
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

related to refund

Address:New Delhi, Delhi

My complaint is that my credit card twice money detect the payment failure after too. On 24th january, i was paying online for gju university fees. After putting otp the payment was canceled. Both times this problem happened and the money was detected. Nor did the money come back to my account nor accumulate in the university. Money was lost both times on my account. I request to you accept my complaint quickly. Please refund my money..br...
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S
Sameer.Malkapur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment debited but order not placed

Address:411033

I placed an order with McDonalds below are the transaction details:

Your transaction with www.mcdelivery.co.in was successful

Transaction ID: 3211720
Merchant Website: www.mcdelivery.co.in
Amount Paid: 551.00
Order Date:[protected]:41:56
Customer Phone Number: [protected]

I was charged the amount on my Credit Card, but the order was not placed with McDonalds.
br...
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S
sateeshNemalikanti
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount for the cancelled ticket not refund

Address:500045
Website:Payumoney

I booked a ticket from irctc app on 28th january 2018 through payumoney payment gateway, money got debited from my account and it was not goes to further so i cancelled the transaction. When i checked in the irctc also my ticket was failed to book. But i didn't get any message or no response from the payumoney team.

My contact no : is [protected]...
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J
Jyotsanamini@
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not reflecting

I have cancelled my ticket with pnr number [protected] on 22.01.2018 my cancellation id is [protected]

Till date i have not received my refunded amount. Kindly check the status. As per irctc they have already refunded the amount to payumoney on 23.01.2018.

Still there is no balance of refund on my account. Please let me know when they will refund the money....
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pardeep.sangwan19
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about showing failed transaction on payumoney of fee payment of ddegju hisar

Address:Hisar, Haryana, 125001
Website:payumoney transaction gateway

Dear sir,
On date 30.01.2018 i made a transaction by payumoney from dde gju site for fees payment of 4200/-. Amount has been debited from my account with ref no ecom[protected] payu_payumoney \ but after transaction payumoney notify that your previous attempt failed & transaction print not produced. May pl check as on university website it's also shows payment pending....
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S
sagarreddy. Oct10 Kotte
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed to merchant but money deducted

Address:Rangareddy, Andhra Pradesh, 500079
Website:www.payumoney.com

9 jan 2018 [protected]-payunearbuyindiapvtl [protected] 19 jan 2018 1, 599.00 12, 667.77

Hi above transaction got failed, but money deducted from account, dint received refund till now. I did another trasaction to the marchant after this failure which was successfully completed, i waited for 10 days, i thought they will refund but dint get any refund yet...
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R
Rohit bhanudas pisal
from Deulgaon Raja, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud credit card

Address:Pune, Maharashtra, 411023
Website:[email protected]

04 dec 2017 fraud call to me [protected] number and I receive the call and unfortunately my credit card account details hack and withdral money my credit card no [protected] withdral 10000 please add money my credit card I do complaint near police station. Please give money back. Please contact me. My contact number is [protected] I wait ur reply.
Pease reply.
Thank you....
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H
harmank08
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received even after showing the status as "success"

Hi,
A refund of rs.695 was initiated by merchant "fonokart" using payumoney on 24th january, 2018 in my icici debit card. But still that money has not been credited to my account.
Payuid : [protected]
Request id: [protected]
Bank ref no : [protected]
The status is showing as "success" in the details that merchant has provided me. Please solve this matter asap.
Thanks...
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E
email2dmail
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment confirmation

Address:500082

On 10th jan 2018, i raised a ticket to the payumoney team,

I have made transaction with yepme.com on 6th jan 2018 at 10:06pm, using my master debit card ending xxxx for rs.259 using payu money gateway.

I have reached to merchant on this issue, they conveyed, the payment is not successful and money is not credited.

Can you look into this and let me know if payment was successful or not?
br...
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