PayUMoney Complaints & Reviews

I have paid for driving license test slot booking in andhra pradesh transport department and fee of 960₹ and initially i got slot confirmed widow in net and i went for test center but they told slot was not booked. So i left after spending @500₹ for transportaion charges. I called payumoney customer care number but no response. Further i got slot confirmed message after 8 days further i went to test center for driving but they told we can only change slot date at the date when slot is booked. Again 500₹ wastage.

Yatralinks is doing fraud by using your free payment gateway service.

Even no buddy can pickup the call after collect the payment.

Please stopped they service.
I don’t know why payumoney allow this kind of fraud merchant.

All numbers are getting out of reached or switched off.

I have send many requst to payumoney but can’t do any help.

I was doing a transaction on big basket for payment of groceries using airtel payment bank on 14th feb 2018 which latter failed. My transaction ID is[protected]. Please provide me refund.
My airtel payment bank no - [protected]. When I was doing my transaction Payu page appeared and after that my payment got stuck. Also I have inquired to airtel and big basket . Airtel is saying that it was successful while big basket is saying that it was unsuccessful. And current status is that I am yet to receive refund regarding this because latter I have paid in cash . So in this way I have paid twice for the same order. My transaction value was Rs.2410/. Please provide me refund

Dear sir,
I have placed on order for mobile phone in online india shopping mall web site. The details of my order are as follows;
Order id: ind[protected]
Date: 21 jan 2018
Payment: net banking.
Payment gateway: payu money
My payment has been successfully processed but i have not received the merchant order/service confirmation. The details of my transaction are as follows: merchant name: g kumar; order amount: rs 11299.00 ; payment id:[protected]; merchant order id: ind[protected]; merchant transaction identifier ind[protected].
The customer service no provided on india shopping mall web site is not functional and also the e-mails sent to the id shown on the website are bounced back. Payu money customer service provided another e-mail id ([protected]@gmail.com). My repeated mails to email id provided by payumoney were unanswered. The merchant 'g kumar' did not delivered the product & services and also did not provide refund.
I requested the payu money to cancel the payment to the merchant immediately. However, they informed me that the said payment id[protected] is successful and merchant g kumar is responsible for the delivery of the product or refund.

It is to be noted that the merchant (G kumar) registered with payu money payment portal appears to be a fraud because all the communication channels (E-mail, phone, customer support and contact address,) listed in their online shopping website (Indiashopping.com) are not functional/existing. Furthermore, the merchant has not delivered the product for the payment he has received.
Therefore, it is clear that rs 11299.00 is debited by payumoney from my account and settled to a fraud account (Payment id:[protected]. Therefore, i request payumoney to cancel the payment and refund back to my account at the earliest.

Sir,
I registered with the above site on 25.01.2018 for personalised matrimonial services by paying rs 6220/- (Id no.[protected] through your company, when a representative ms aakansha singh of shaadi mubarak mobile no [protected] repeatedly contacted me on my mobile no [protected]. However, her mobile no. And that of the company shaadi mubarak has been switched of. Complaint has been lodged by me with the company email, i. E. Shaadimabarak. [protected]@gmail.com. Fraud is suspected by me. You are kindly requested to investigate at the earliest and take appropriate action. Information in respect of action taken by your company may also be kindly intimated to me on my email address [protected]@yahoo.co.in
Dr. Manish sharma 14.02.2018

I had done some transection for college fee respectively and those are failed. The transaction are debited are as follows:
1. Date - 25/01/18 ref/cheque no.: [protected]igacueliq6 transfer to 459 debited amount: 1555.05

2. Date-26/01/18 ref/cheque no.: [protected]igacuhgwq1 transfer to 459 debited amount: 1555.05

3. Date-26/01/18 ref/cheque no.: [protected]igacuhxen1 transfer to 459 debited amount: 1555.05

Since, the college didnt recieve the amount please refund the respective amount.

Dear sir,
My name is monu kumar and i was make an online payment of rs. 5611/- through your gateway payment mode by internet banking. The problem is amount has been deducted from my account but ignou admission fee was not complete.
My transaction id :- [protected]p_1
Bank reference no:- [protected]
Transaction date - 27/01/2018
Transaction id:- igacultyp0
My email address:- [protected]@gmail.com

So i request you to solve this problem as soon as possible. Thankyou

On 09.02.18 i tried to book train tickets from hwh to kpd through transaction i'd [protected] by irctc, my booking was not completed but the amount of rs.2040 + bank charges are debited from my sbi a/c.

It's 13.02.18 is already over but the same amount are not refund till now. Please let me know when ii will get back my money.

Joydeep das
Howrah, west bengal

Here are my details for failed transaction
Name :- Finhas Saifullah

Merchant Name Hotel New Banjara
Payment Amount 8920.80
Payment Id [protected]
Date/Time of Payment [protected]:21:49.0

The payment was done with Rupay card issued from IDBI bank ; Email id :- [protected]@ymail.com.

Transaction performed via PayUMoney gateway

On 05.02.2018 i tried to book one e-ticket on irctc through payumoney payment gateway using indian overseas bank debit card. The transaction failed, i. E. The amount was deducted but the ticket was not booked. An amount of rs. 1065 has been refunded on 08.02.2018 by irctc against the said transaction; transaction id : [protected] dt. 05.02.2018. But the said amount has not been not received in my concerned iob bank account; and the same is lying with payumoney. I do not have any paumoney wallet or user account. I simply want the money back in my bank account.

I booked train ticket on[protected] but payment debited train ticket not conformed my transaction id [protected]

Transaction id: [protected] train no./name: 22870/visakapatnam exp date of booking: 29-jan-2018
Date of journey: 30-jan-2018 date of boarding: 30-jan-2018 date of arrival: 31-jan-2018
From: chennai central (Mas) to: visakhapatnam (Vskp) boarding at: chennai central (Mas)
Resv upto: visakhapatnam (Vskp) quota: tatkal (Tq) class: sleeper class (Sl)
Payment status: payment failed bank name: credit & debit cards / net banking / wallet (Powered by payu) reservation status: not booked
Transaction amount:535.0 no. Of adults: 1 no. Of children: 0
Ticket type:e-ticket

I have paid amount of rs 1816 for home credit but paymnt form my bank is deducted and it is not yet credited in home ceedit account i have paid through mu debit card no [protected] in my bank account it is showing as remarks 'payu_www.HOMECREDIT.CO/Gurg'
and transaction id as[protected]
My bank account is with oriental bank of commerce please help me out to resolve this issue
Thank you

Sir/madam

I have applied for tnset 2018 exams which will be held on march month. I done my payment two times instead of doing one time. Amount details are given below.

Payment receipt i:

Paid on :[protected]:33:18
Payment id :[protected]
Merchant transaction indentifier :
[protected]vzpr1ebdmgo3hfnyiset18
Payu convenience fee : 78.3
—
Payment receipt ii:

Paid on :[protected]:36:22
Payment id :[protected]
Merchant transaction indentifier :
[protected]hdqaz8nsrgm71ixukbewset18
Payu convenience fee : 78.
—

I hope, you can understand my complaint. I request you to refund my extra payments... Thanking you

Regards

Joghee sekaran b. Sc., mca., m. Phil., mba.,
Chennai
Ph: [protected]
Mail : [protected]@yahoo.com

I had done payments of my maintenance of vila jaipur to ashiana housing on 11/feb/2018. After payment i did not get the recipts which i need urgently. Send my the receipts of the reference at my email: [protected]@yahoo.com

Date
11-feb-18

Narration
[protected]-payuashianamaintenan

Cheque/ref. No.
[protected]

Value date
11-feb-18

Withdrawal
3, 850.00

While filling online exam form through payumoney in using sbi debit card, the transactions failed, while money was deducted from my bank account. Rs 1522 was deducted from account

Payumoney transaction id: ‭[protected]‬

I request payumoney to please refund my money as soon as possible.
My online exam form website still showing that fee is pending but my money is deducted by payumoney.

Dear sir/madam,

Subject:
One of my family member's account is hacked, 75000 rs has been debited from account
(Note : transaction details are attached and fraud caller number : [protected] still active)
More details:
Some one called my nephews from [protected] (This number is still active), they took
Debit card details and cvc details, they have done multiple transaction. That of age 17 years
Is not aware of fraud calls, he even given otp,
Total amount of 75000 rs has been debited, this amount is one years hard earning income
For the family. I request you help in justice for my brother family.
This fraud callers might spoil more families and their hard earning money across india, i request you to block their payumoney account and request for the transaction reversal.

Note : -
(Note : transaction details are attached and fraud caller number : [protected] still active)
More details:

Many thanks,
Shaik khaja hussain
[protected]@gmail.com
[protected]

My card has been charged with 8884/- by payu money by claiming my sbi card is going to be cancelled if i dont pay by otp ivr press method by pay u money on 2nd february 2018. I realised this as fraud as i had got similar call after 4 days with a similar request. This time i was care ful. I also lodged complaint in pay u money on [protected]@payumoney.com.

The call was from [protected] - sanvi verma

I lodged complaint to sbi card too from my registered mail [protected]@rediffmail.com

IRCTC Fraud and PayUMoney

I was booking a Train ticket from IRCTC, through Pay U Money Gateway but the Transaction Failed and Money was deducted from my SBI Bank Account of Amount Rs. 825 but the money has not yet been Refunded.

This the second time that irctc is doing so and PayuMoney also is not a good Payment Gateway.

Transaction I'd: [Protected]

Refund I'd : [Protected]

The respective Customer Care are always unavailable. IRCTC has Numbers which never work.

I paid 650rs amt by upi to payumoney to rapanalytical. It was debited by my bank account bt payumoney showed transaction failed.
So second time i paid again it was success but my 1st transaction money is still not refunded. My transaction id was axi9110000042885757091518265144145
It was debited by upi phonepay. But payumoney said transaction failed.

Transaction id: [protected]
Cancellation id : [protected]
Pnr no [protected]
The above pnr no transaction done by payumoney i cancelled the ticket it showed ticket cancelled money transffered to payumpp bank so please transfer the money to the bank on which transaction done. Almost the transaction done before one month so please resolve the issue as soon as possiblepayu transaction id, merchant id and bank reference number. 380361

• transaction date along with the amount. 11/12/17, 9.53 am, 2611.29
• email id or phone number used for processing the transaction. Mob no [protected]
• first 6 and last 4 digits of your card. 526495 & 1464
Please find the above details for your reference which u asked