PayUMoney Complaints & Reviews

I have made a payment to Editor IJEAST with PayU and it gave me a success message and deducted the amount from my bank account. And after a half-hour, I get an email from PayU that the transaction has failed. Can you please help me with this Order Amount of Rs 1000.00.

Please look into this matter at high priority. And reply over to the ticket I have raised with PayU Help with Ticket Id: PX[protected]

Merchant Website: http://www.ijeast.com/payment.php
Order Date & Time June[protected]:56:00 PM

Hy sir..i have a car .my car number HR14F 6036 owner name jai chand. I was booking high security number plate from haryana. After payment I don't know Is it book and not. I could not get more information about my number plate. when will I get my number plate. Please tell me i paid 1650 Rs

Verification is showing still Pending, DC[protected] Ticket no

all documents submitted, accepting payments, but settlement is on hold

How to Resolve this ?

Paid a payment to Weft Grip ( online snack portal) via ICICI bank which went also via PayU, an amount of Rs 1881, biller did not receive payment.

The money is still stuck. Would want this to be resolved. No reply from Pay U, no contact number, no live support, pathetic service. Pay U, should be closed, they are not duly following, norms to assist payees via their portal.

Would need a reply from their side to address the matter.

I am a merchant on PayUmoney. I have been using Payumoney for receiving payments on my website for over 5 years. Since April 2021, Payumoney has stopped making payments/settlements received from my customers. I have created more than 3 tickets with merchant support and followed up several times. I haven't received any response from their end. I am a small business person and not having received the payments for 2 months has adversely impacted my business.

PayUmoney has done this before multiple times. They suddenly stop making settlements to my bank account without any prior notice or reason and I have to follow up multiple times in order to receive my own money. This time they have been unresponsive for over 2 months and I have more than Rs. 60, 000 pending with them -- please help me receive my settlement from Payumoney

There is a site www.abanke.com. While search some refined oil on google i get into this site and they was showing cheap rate for that so i thought its a legitimate company and i process my order thru UPI and your payment gate was used there for making the payment thru UPI.
First i am informing you and if you dont take any action then yes i will go ahead and report in the cyber cell also.

Thru my Bank i already raised a dispute
Payu transaction ID [protected]
Merchant website https://abanke.com
Amound paid 11.80₹
Order date[protected]:05:06

I have raised a request for reversal of my amount that I accidentally paid to scammer.
I have mailed thrice and didn't received any response from Payumoney team.
It's my humble request to respond the mail.

The amount is huge, so I am requesting you sir to give chargeback option.

Hi recently i have made a transaction thru u r portal to e-commhub on 26/05/2021 of rs 799/- my transaction no is [protected].and i have also rised a ticket no is DI[protected].after reciving successful payment mail, i have not recived any conformation mail from the vendor end, so it my be a fraud transaction regarding this issue please refund my amount.

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INR 159.0 Paid to Free Fire TOP UP on[protected]:22:35 via Payment Button.
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Transaction Id [protected]
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PayU Transaction ID 2148238
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Amount Refunded please
Fake Diamond nehi mila
Show quoted text

TRANSACTION ID - [protected]
PAYMENT ID - [protected]
DATE[protected]
PLEASE send receipt of payment
ON EMAIL [protected]@GMAIL.COM
OR WHATSAPP
[protected]

Hi Team,

I made two transactions via PayUMoney to merchant [protected]@passportsindiaseva.com of rupees 2995 * 2 = 5990 for my passport renewal and my wife new passport application.

I made this transaction as the website looks genuine initially and payment gate way is trusted i.e PayUMoney. Hence I trusted and made payment.

After payment made, I receive email from [protected]@passportsindiaseva.com

Dear Applicant,
Congratulations! You have been registered successfully on Passport Seva!!
We have received your application, Your Appointment Schedule confirmation will be sent via mail within 24-48 hours.Your Application id - a0e4fb83b427ef13

I waited for 48 hrs and now its 12 days. i didn't received any update. hence i called passport customer care. they confirmed me that it may be a fraud website. i tried to open the same website now. its not working.

I lost my hard earned money. please refund my money and take necessary action on the website.

I am enclosing all the attachments. please do the needful and return my money

My email :[protected]@gmail.com

Regards,
Ruhullah

I am purchase a topup 240 rs. But i have not receive diamonds from with payment by pay u . freefirediamondtopup.in. transactions id is [protected] . Please solve my problem .

I ordered Luminious Battery on[protected] at 10:51:48 pm amount debited from my account and transaction successful to payu merchant (www.goodlucksales.com ) account but order not placed so I want my money back as early as possible . Merchant website / contact also not working . please look into this and Refund my money .

Note:- As per the SOP and SLA you have the documentation of the merchant to take the action against and not to repeat again

Hi, i paid to classystore merchant using payumoney, they provided payumoney payment request link. Merchant was fraud they betrayed us in delivering product. I an writing this to you to provide my money, marking merchant as a fraud. Please provide my refund. Merchant never responded. Kindly take action & refund us.

I did transaction for payumoney but I did not receive any service from that so please provide my money. From company which I paid was a fraud company he run away and its server is out of reachable

My Settlement Is On Hold (Your settlement is on hold, reach out on help.payu.in for assistance.), I Have Submitted 2 Tickets From Payu hulp But Ticket Status Are In Pending & No Reply From Anyone.

I ordered boat rokerz 330 wireless headphones on[protected] at 4.00pm amount debited from my phone pay account and transaction successful to payu merchant account but order not placed so I want my money back as early as possible

I buy some kitchen products from Creative Kitchen stores on 17 May 21 for Rs 1392.00 and payment done through Payu Money, amount was also deducted but since 17 May 21 I didn't receive any response from you & merchant. I want to refund my money kindly contact me for the same

Hello,
Please help
I paid ₹985 to summer outwest store gmail-help.[protected]@gmail.com, for 2combos and 3 shorts
On 22 april by @payyoumoney via phone pe app
I dont get any confirmation for it
Please check ot early

Altough money deducted byt dont get any order confirmation slip and date

I want to cancel my order and return my money back.
Please help @payyoumoney
My upi id- [protected]@ybl
My phone number- [protected]

Dear sir/mam
Greetings! We have registered ourselves as merchant with payumoney payment gateway with merchant id - 8120649 and our account has been activated. We have tested it by sending a small amount of ₹100 with transaction id - [protected] and it has been more than 3 days since and the settlement is on hold and there is no response for query posted through help.payu.in. None of the queries were resolved nor responded and they are all beyond expected end date. There is no contact details to contact anyone or even an email. When we try to send an email to [protected]@payumoney.com, all our emails are denied from the server because of some restrictions posted by host. We can activate our online sales only if this issue gets resolved and our business is out on hold for issue with payment gateway. Please do the needful. Looking forward to hear from you.

Thank you

Regards
Akshay Ravichandran
Proprietor - Weddings India
www.bridengroom.org