[Resolved]  PayUMoney — Trademeshop fraud

Sir
I have ordered luminous solar panels from trademeshop on August 19th from trademeshop by paying rs 13540/- through Payu Transaction ID [protected], they assured me that item will be delivered before 4th August, now their telephone and email are not reachable
So I request you help me in this regard
Thanks
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Sep 7, 2021
Complaint marked as Resolved 
Not resolved by payU,
PayUMoney customer support has been notified about the posted complaint.
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PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
Rajakonamme's [Complaint's author] reply, Sep 7, 2021
So no hopes for refund from your side
Sceenshot attached

payu has provided a payment gateway to fraud merchants, without verifying the genuineness of merchant now they are simply backing down

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