Comments
Sir
Am Booking for thirupathi darsan via pay u money
But two time payments are deduct my account
tansaction id are[protected] and[protected]. I want first one. But second time is wrong. please refund the amount rupees 3600/-
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Am Booking for thirupathi darsan via pay u money
But two time payments are deduct my account
tansaction id are[protected] and[protected]. I want first one. But second time is wrong. please refund the amount rupees 3600/-
PayUMoney Customer Care's response, Mar 14, 2018
Verified Support
Hi,
We would like to inform you that the TXN for the Payment Id 182326103 is successful at our end. The amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - HFGOTZIM in order to get the status at their end.
Further, your payment via TXN id 182331111 has been refunded from our end. Banks generally take 7 to 10 working days (Excluding Saturday, Sunday and bank holiday) to refund the amount back to the customer's source account. We appreciate your patience in the interim. -Udit
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
We would like to inform you that the TXN for the Payment Id 182326103 is successful at our end. The amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - HFGOTZIM in order to get the status at their end.
Further, your payment via TXN id 182331111 has been refunded from our end. Banks generally take 7 to 10 working days (Excluding Saturday, Sunday and bank holiday) to refund the amount back to the customer's source account. We appreciate your patience in the interim. -Udit
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
I was making payment for Dish TV worth Rs.1199/- and the amount got debited from my bank account and Transaction Failed.I have not received any refund of my debited amount till now. Please refund the amount.
Nihal Raj
[protected] / [protected]
Nihal Raj
[protected] / [protected]
PayUMoney Customer Care's response, Mar 14, 2018
Verified Support
Hi Nihal,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
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Greetings from PayUmoney!!
We regret the inconvenience caused and appreciate your patience.
We wish to inform you that your payment ID:[protected] &[protected] has failed and we will be processing the auto refund request of this transaction shortly.
Further, your bank will process the transaction and amount will reflect back in your source bank account/card within 3-5 working days.
Feel free to get back to us for any other clarification.
Regards,
Dimpy Parekh
PayUmoney Team