PayUMoney Complaints & Reviews

My PayUMoney wallet was temporarily blocked due to security in September, 2016 and they told they got some an alert from the bank. So told to share the bank statement (Front and transaction details page) for the load transaction amount Rs. 650 (Payment ID:[protected] dated[protected] to unblock my PayUMoney wallet. I shared all the required documents and sent 50+ mails to their customer care team. It has been almost 2 years and issue is not resolved yet. As the wallet is blocked I am not able to withdraw money available in the wallet to bank.

I was send a money from capitalaim financial advisory, through you payumoney my transaction was failed but my account deducted 4000rupess, already i registered complaint but you didn't reply anything so please kindly check and please refund my money...
My payment i'd[protected]
Merchant name (Capitalaim financial advisory private limited)
Pos i'd[protected]
Date[protected]
Time (17:30:19:0)

[protected] : transaction id of the refund of rs 7160 not been credited into my account. I had booked a ticket of amount 7420 and cancelled it on 14th of april and irctc refunded the amount on 16th of april however i haven't received the amount in my bank account. Please do the needful and transfer the amount into my bank account. Here is the cancellation transaction id : [protected]

Sir, i was purchasing an video course (Bank prime) from adda 247 yesterday through your pay u money but my transaction failed in the end of process. I tried thrice but got the same message saying "transaction failed". But my account is debited thrice by 14997. When i have not bought anything then why my account is debited even when the transaction failed. I have confirmed from my bank that the amount has been transferred to you. So, it's my humble request to refund the amount debited.
My payment ids' are -
[protected],[protected],[protected].
Please respond as early as possible. Waiting for your response.
Thank you,
Aahna gour

Dear payumoney,
I hv made a inb payment on behalf of mppkvvcl on[protected] amount 35000/-. Amnt debited from my account but not credited on mppkvvcl account. Transaction was stuck in the loop while i was transfering amount. Only ref. No. I get is [protected]ch79162608
And amount transfered to[protected]. Pls make me confirm whr the money is?

We have submitted extra payment by mistakenly payment on 5 april 2018 for paper publish internationally in ijraset and payment has transferred to ijraset through pay u money. First time we submitted payment of rs.1250/-and after by mistakenly due to some technical problems. Again payment of rs.1280/-
Submitted. We request to refund extra payment in our bank account.

This is with regards to property tax payments made through karnataka bank internet banking, automatic channel for payment being pay u for the year 2018-19, the amount has been deducted from the bank on[protected], however payment status in bbmp website showing validity expired and cannot generate the receipt.

Challan id/application number:

1.[protected]/[protected].

2.[protected]/[protected].

3.[protected]/[protected].

4.[protected]/[protected].

Kindly do the needful.

Sir, i was purchasing an video course (Bank prime) from adda 247 today but my transaction failed. I tried thrice but i got same msg of transaction failed. But my account is debited thrice by 14997. When i have not bought anything then why my account is debited when transaction failed. When will you refund my money back? My payment id were-
[protected],[protected],[protected].
Please respond asap. Waiting for your response.
-aahna gour

I have pay the money of presha trading of Rupesh 2224 and payment id is[protected] merchant order id is 53993 i was payment the money but he is say your transaction is not an successful so you will pay 2224 again why he is troubling to me why her product was not resived me but my money was payed what I m doing right now pls help me on this issue pls.

Hi,

I have paid my bengaluru property tax for[protected] via payu gateway. The transaction/challan id:[protected] and app no: [protected]. The payment was done from my icicibank net banking on april 10, 2018. At that time the payment status said: "payment transition" and now it says "validity expired". The money has been charged from my account. However bbmp says the payment is not made and hence i am unable to download the receipt.

Please check, confirm and let me know the resolution asap.

I have emailed all the details to [protected]@payumoney.com but till no response has been received. Rs 1100 has been deducted from my account while making payment to merchant and merchant not received the payment and status showing failed. But money has been deducted from my account. And till now i have not received any refund. My money stuck with payu money. Also no one from payumoney not been called to my number regarding the same.

Hi! I tried to make payment for entrance exam o[censored]niversity of hyderabad through axis bank net banking. And the transaction failed but the amount was deducted from my account. I made the same payment twice but both the times the amount of rs. 561.80/- was deducted but transaction failed.
Here are the payment ids for both the transactions-
Inb/[protected]/payu.in/
Inb/[protected]/payu.in/

I have made two transactions from my panjab and sind bank account [protected] amritsar punjab having follwing details to dav public school amritsar for my kids fees on 23/01/2018. But both the transaction were unsuccessful and my refund has not been made for the last 3 months despite many requests by my bank and myself. Please do the needful as quickly as possible.
Payment id=[protected]
Merchant id= davamritsarfee

023|23/01/2018|payumoney longtail education|10366.58|[protected]|1600716
023|23/01/2018|payumoney longtail education|9346.58|[protected]|1600794

Bought a tv board bought for the second time on this website www.lcdledspareparts.com on august 25 2017 amounting rs 4500. Tv model was sony klv-40ex430 mother board. Listing on website kerba electronics shows product was in stock when i bought it. But i never received the package till now. Contacted the seller every week for nearly 3 months. But seller replied as product not in stock. So i requested the seller to refund the amount back i. E. Rs 4500. But seller/merchant does not reply or contact anymore. Even the website is now down for sale. I'm helpless. Please help me get my money back. I already bought a new tv. Here is the invoice

Payment details
Merchant details
Name: nand kumar mohite
Source: thirdparty
Address:
Haridash market, bank street, koti, hyderabad, telangana, hyderabad 500095,

Customer details
Name:
Muanthang

Mobile number: +91 [protected]
Email: [protected]@gmail.com
Address:

Payee information
Payment description

Order 1100

Merchant transaction indentifier

1100_17082556

Payment breakup
Convenience fee

` 0.00

Payment history
Status:completed
Suborder id:1100_17082556
Paid by: thawmte
Paid to: nand kumar mohite
Payment id:[protected]

Date

Action

Status

[protected]:16:00

Not started

Not started

[protected]:16:19

Transaction initiated

Initiated

[protected]:17:10

Money released to payumoney

Money with payumoney

[protected]:18:04

Payment released successfully

Payment released successfully

[protected]:29:16

Money settled to merchant

Completed

Amount : rs 4, 500.00
Delivery details
Delivery details uploaded by:

Nand kumar mohite

Delivery details uploaded on:

[protected]:17:10

Attachment:

Delivery details description:

Receipt

Settlement details
Settlement utr:

Citin[protected]

Settlement amount:

4, 393.80

Settled on:

[protected]:29:16

Transaction details
Transaction added on

Source reference id

Source

Payment mode

Amount

[protected]:16:19

[protected]

Payu

Dc
4, 500.00

I have done the payment of rs1221.62 at bharti vidyapeeth website for entrance test, the transaction gets failed but the balance is deducted from my bank account despite failing transaction.

My transaction details are:-

Merchant name bharati vidyapeth

Payment amount 1221.62

Payment id [protected]

Merchant website/store bharatividyapeeth. Edu

Date/time of payment [protected]:14:53.0

Failure message transaction declined by the issuer

I have paid bbmp property tax for 2018-19 through net banking on 11/04/2018, the amount is deducted from my bank account but it is not reflecting in the bbmp property tax site. It shows the paid amount is 0.00.

My transaction/challan number at bbmp is[protected]/[protected]. And transaction id at yes bank is net txn: payu [protected]

Let me know how to get it right and get my money accounted.

Hiii i have made a transaction of 619 rs.in 31.03.2018 and the transaction got failed but money was taken from my account.. Can u plzzz refund my money or solve my problem... Transaction details[protected].. This is a transaction of recharge of internet service pintwire... My transaction mobile no. Is [protected] and account holder name is rohini sureshe and my email address is [protected]@gmail.com plzzz solve my problem and refund my money

Inr 2940 paid to pspcl being electricity bill using my net banking account with hdfc bank and payumoney.
Payumoney has acknowledged receipt of money on with id[protected] on same day 11.04.2018 when the amount was debited from my account.
Kindly let me know when will pspcl get the payments i am very anxious as pspcl have not received payments yet

I had filed for bbmp property tax using payu money -
In my bank statement these are the details:
Narration: kmuxi5ejarzk5pou-payubruhatbengalurum
Reference number:[protected]
Date: 07 apr 2018
Amount: 5, 437.00

During the payment process, the transaction got stuck at payu money page and later (+15 mins) it said transaction incomplete.

The money has gone from my acount, and the transaction is incomplete.

Kindly check when the amount will be refund.

Thanks,
Sudhish

I, biplab kabi, made a payment of rs 5740.40 online on
10/04/2018 the receipt voucher attached here. The payu money payment id is[protected].

Payment id :[protected]
Merchant transaction indentifier : 8ac9152cc9dcdb438001

But till now it is not reflected in school website. Money debited from my account
Screen shot of bank statement is also attached here.
Kindly check and settle my payment with the school.

Regards,
Biplab kabi