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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 3770
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2131
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PayUMoney reviews & complaints page 142

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M
Manvendra Das
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of electricity recharge coupan on awho website

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

I have recharged my electricity account of awho society via online by payumoney and translation was successfully done but receipt had not been sent in my e mail i'd. Plz send me rcpt on my mail i'd ([protected]@gmail.com). Due to non receiving of my rcpt i couldn't get meter token and couldn't recharge my electricity meter.
Do the needful earliest.
Details are as follow:-
Transaction amt. Rs.6000/-
Paument id...
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S
srsonali
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receiving of receipt after successful transaction of bill payment

Address:201308
Website:payumoney.com

I hv recharged my electricity account of awho society, greater noida online via payumoney and transaction was successfully done but haven't received any message r neither on my e mail i'd nor on my mobile no.

Plz send me rcpt on my mail i'd [protected]@gmail.com of my latest transaction done today morning for awho greater noida online electricity payment. Due to non receiving of my rcpt i couldn't get meter token and couldn't...
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A
Achal Agarrwal
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for my railway ticket

I booked a railway ticket on 15 feb 2018 on irctc online, my ticket didn't get booked and payment was deducted from bank i called on your helpline number but there is no response.
My transaction i'd was [protected].
I paid the money through debit card of uco bank.
Please refund my money. I am in great trouble so please refund it as sooner as possible....
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S
sangita lucy
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my account was debited but it was cancelled

Website:udps pharmcon

I register for utkal university. My payment id was[protected] of rs. 1200. I recived a msg from payumn. But on site o[censored]dps pharmacon my payment was not done and there the oder was cancelledi done payment via netbanking.. My account was debited,, still i didnot either get money or registered for udps pharmacon. Only 1 day is remainng for udps registration.. Plz do somthing quickly...
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P
pritdube
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they received money via upi from bank, denied that and not refunding

I used payumoney for paying 650/- inr to adeesh agrofoods. I used upi for the transaction. Amount was debited from my bank account but payumoney said that its failed and transaction was failed finally. I waited for 9-10 days to amount to refund. When its not refunded, i mailed payumoney. They said amount they did not receive and i need to check with bank. I checked with bank and bank confirmed that amount was indeed paid to payumoney's axis...
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J
Jyoti vardhan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no revert

Address:New Delhi, Delhi, 110032

I have contacted on your customer care no. Also dropped two 3 mails but i haven't received any revert till date. Neither any of you, are picking the damn call. I am really very pissed off. Now please revert asap.
.
.

P. S. I tried using payumoney for missa more clothing. But the balance got debited from my account but still the order wasn't placed as it was showing it as failed transaction. I paid using paytm upi....
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Y
yogendraatluri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received by the merchant

Website:aprtacitizen.epragathi.org/#!/index

Dear sir/ma'am,

I made a payment in the andhra pradesh transport department website. Though i got the confirmation amil from you and my bank about the withdrawl of the money, i didn't get any confirmation from the merchant till date. Neither did i get the refund from you. Till today, the merchants website says that payment is in pending

Can you please let me know what to do?...
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src2195
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment refunded from irctc but not credited in my account

I Have booked a ticket on irctc using payubiz gateway using my sbi debit card and I cancelled ticket . On irctc portal its showing money has been refunded back to PayU Money but the refunded money has not been credited back to my account.
The details are given below :
Transaction id - [protected]
Cancellation / refund id - [protected]
Refund amount - rs. 3470
Refunf date - 19-Feb-2018
br...
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S
Swathi Nalkari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received for ticket cancelled over irctc

I have booked a ticket from irctc through payumoney payment gateway on 29th november, 2017 from hyderabad to durg. However, due to personal reasons i have cancelled the ticket on 15th february, 2018.
Irctc shows amount refunded to payumpp but i have not received any funds in my bank account yet. Kindly look into this and refund the amount at earliest.

Date of journey: 28th march, 2018
Date of booking: 29th november,...
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B
bharathee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by payment gateway or merchant

Address:560008

I made a payment to a book seller - ponnulagam pathippagam. The book seller says, they have no connection with any payment gateway. Payumoney says they have already paid the money and i should contact the merchant only. There is no end to this. I want to teach them a lesson whoever is the fraud in this case. But as a payment gateway i strongly feel payumoney should take ownership and close this with the merchant. Now that they don't want...
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D
Deepaklundia
from Jasidih, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my account debited but merchant account (star health) not credited.

Dear sir,

I had paid an amount worth rs. 19871 INR on 09-02-18 through my debit card on clicking a link provided by policy bazaar. The merchant was star health and allied insurance.
My account was debited but merchant account was not credited.

my debit card no. is XXXX XXXX XXXX 4251. and my bank account no.is [protected]. account holder name is SHARDA DEVI.

I am attaching my bank...
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K
Kombiah Rk
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount is deducted from bank but ticket is not booked

Address:627006

I have booked one ticket in irctc on 7 feb 2018,
Using tamilnad mercantile bank internet banking
Amount is deducted from bank but ticket is not booked.
So please refund the amount to my account

Incident date : 7 feb 2018

Irctc failed transaction with payumoney and i don't from which transaction the amount is deducted. So please check this two transaction no

1) [protected],...
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A
abhijit265
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc tickets not booked but 1500 rs deducted from axis bank account

I booked irctc ticket amount is deducted from axis bank but tickets were not booked. Let me know when i will get refund amount
Still i haven't received any confirmation mail
In irctc website the ticket status is showing as failed reason fir this it is showing unable to ger money from bank (Pau u money) however i got message from axis bank that the amount is deducted (1511)

Tickets were booked on tuesday
br...
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A
amar33333
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for receipt of the payment

Address:560037
Website:www.payumoney.com

Hi, i have made a transaction of 1417.70 for my university on 25 january, though the tranaction was successful but i didn't receive the receipt for the same, could you please forward me the receipt for the same in my mail thapaamar.[protected]@gmail.com?
Transaction details :

Merchant name: visveswaraiah technological university (Vtu)
Payment id:[protected]
Amount:1417.7
Status: successful...
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S
S MUNNA
from Bhimavaram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i'm complaint about aorta. epragathi/llr retest payment is failed

Address:Kurnool, Andhra Pradesh, 518501
Website:aprtacitizen.epragathi.org/#!/llrmodule

Hello sir,
I'm complaint about aorta. Epragathi website. Yesterday i am paying fees for llr retest and i was go final stage of payment and go back unfortunately. After when i pay fees in same application number for retest it shows payment failed. If i try after some or any time it shows repeatedly payment failed please respond my complaint and help me..
Thanking you sir....
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I
IOSDev
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

allow fraud merchant for collect the payment

Address:New Delhi, Delhi
Website:www.yatralinks.com

They are cheating in the name of tour and travels packages.

Yatralinks is one kind of fraud call canter. They are offering attractive deals with "assured gift for today". Vivo v5s mobile and after the collect payment they dose't response properly.

Unfortunately payumoney also can't support to customer.

Just collect the money from peoples, after the payment no single time call received from yatralinks....
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R
from Adur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

funds was not settled in time

Address:Chittoor, Andhra Pradesh, 517425
Website:payumoney.com

I have paid for driving license test slot booking in andhra pradesh transport department and fee of 960₹ and initially i got slot confirmed widow in net and i went for test center but they told slot was not booked. So i left after spending @500₹ for transportaion charges. I called payumoney customer care number but no response. Further i got slot confirmed message after 8 days further i went to test center for driving but they told we...
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B
b patel
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

just collect the payment

Website:www.yatralinks.com

Yatralinks is doing fraud by using your free payment gateway service.

Even no buddy can pickup the call after collect the payment.

Please stopped they service.
I don’t know why payumoney allow this kind of fraud merchant.

All numbers are getting out of reached or switched off.

I have send many requst to payumoney but can’t do any help....
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P
pkprashant
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money due to failed transaction

I was doing a transaction on big basket for payment of groceries using airtel payment bank on 14th feb 2018 which latter failed. My transaction ID is[protected]. Please provide me refund.
My airtel payment bank no - [protected]. When I was doing my transaction Payu page appeared and after that my payment got stuck. Also I have inquired to airtel and big basket . Airtel is saying that it was successful while big basket is saying that...
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Y
YNS@2018
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud merchant registered

Address:Mysore, Karnataka, 570017

Dear sir,
I have placed on order for mobile phone in online india shopping mall web site. The details of my order are as follows;
Order id: ind[protected]
Date: 21 jan 2018
Payment: net banking.
Payment gateway: payu money
My payment has been successfully processed but i have not received the merchant order/service confirmation. The details of my transaction are as follows: merchant name: g kumar;...
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